Related
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
Help! My atrix now is stuck at the "Rethink Possible" Screen and I only installed SPB 3D Shell.
Suggestions?
reflash the SBF file using RSD lite.
Thanks, but I was looking for something a little less severe.
That's like saying, oh, I've got a bug in my windows -Friend "Better wipe and reinstall windows" that's the only solution! and so forth.
THAT would wipe the phone.
I've made some progress, it seems that the Beautiful Widgets and the SPB are conflicting, and I can get into the desktop but it's black. If I press the search icon, then I get the google page.
It's only stuck at a black home screen. I have this thing set up to the nth degree and I can't bear the thought of doing it all over again, and horking up my wifi and so forth with the flash rom.
Got any suggestions on how to get to a moto blur screen with taps etc?
It's not like I rooted the damn thing or screwed it up that way. Just an install of a 15.00 program messed it up big time.
i couldnt get SPB to work on mine...
Dang. Wish I got the refund in time. The 15 minutes isn't enough. It took me 30 minutes to realize that this launcher has little room for customizing, and there's little things like slow scrolling that make LP better.
Never live in the past but always learn from it.
OK, I could get to "search" mode google etc., so I searched the catalog of apps on the phone and then I found "task Manager" and got in that way. Uninstalled Beautiful widgets and stopped SPB but didn't uninstall it. Then the next time I booted I had complete hang and had to do a hard reset. Oh well, not like it's the most fun part of a phone - setting it up, so maybe I'll do a better job this time.
I never did have to reflash the rom, I knew it wasn't THAT bad.
What's irritating is nearly 90 users read my post and only 3 replied in any way. How irritating.
That's people for you I guess.
jesus the same thing is happening to me right now..
stuck on the rethink possible screen. WTF
Fountainhead931 said:
OK, I could get to "search" mode google etc., so I searched the catalog of apps on the phone and then I found "task Manager" and got in that way. Uninstalled Beautiful widgets and stopped SPB but didn't uninstall it. Then the next time I booted I had complete hang and had to do a hard reset. Oh well, not like it's the most fun part of a phone - setting it up, so maybe I'll do a better job this time.
I never did have to reflash the rom, I knew it wasn't THAT bad.
What's irritating is nearly 90 users read my post and only 3 replied in any way. How irritating.
That's people for you I guess.
Click to expand...
Click to collapse
how did you get to a black desktop?
ok my phone finally got past the Rethink possible screen, but now i'm staring at a blank desktop and can only access the contact/dialer screen... search button will only allow me to search contacts
pressing a bunch of buttons also allowed me to get into the browser.. i'm fine with doing a reset if i can figure out how to get to the settings screen somehow.
you can do a factory reset without doing a reflash by going into android recovery and wiping user data/cache
hold vol down and power on
hit vol down till you get to android recovery
hit vol up
tap lower right of screen
use vol up/down to select wipe data/factory reset
tap ok on lower left
select wipe cache partition
tap ok
select reboot
tap ok
redo everything you jacked up...... only better this time
diedemus said:
you can do a factory reset without doing a reflash by going into android recovery and wiping user data/cache
hold vol down and power on
hit vol down till you get to android recovery
hit vol up
tap lower right of screen
use vol up/down to select wipe data/factory reset
tap ok on lower left
select wipe cache partition
tap ok
select reboot
tap ok
redo everything you jacked up...... only better this time
Click to expand...
Click to collapse
ok, i got the the "android recovery" part, hit vol up, then it says "Entering Android Recovery mode OSD 1" or something like that.. now i see a little green android with the exclamation.. volume up/down does nothing/ there is no option for a reset or anything else... stuck here and afraid to touch any different buttons but the volume buttons aren't giving me any new options..
is it safe to do a battery pull at this point and try again or will it brick my phone?
by the way, my phone is totally stock..
...pulled battery, attempted again, same issue.
OK, here's how i fixed it without any resets..
from the dialer, i held down the search button, used Vlingo to search "Settings", uninstalled SPB, voila, phone back to normal.
thank f'king god.
It is not compatible with Atrix I guess, I have tried to install from PC... It says ur device is not compatible
I tried it out on my Atrix, ran fine with no trouble even after a few reboots. So I don't know if it is SPB itself or if it is conflicting with something you guys have installed.
Same here. Works great for me not one problem so far.
at the screen with the little android guy you tap the bottom right of the touchscreen
I just installed the OTA update for Gingerbread on my (non-rooted and totally stock) Droid X.
When the main screen came back up after the installation I was unable to manipulate my screen (i.e. slide, open anything). When I hit the power button (short tap) the screen went black but does not come back on. The only way to reset was removing the battery. It booted fine, came to the home-screen, but then the same problem--can't move or open anything and then the screen goes black.
Please advise what you think I should do to fix this? I'm so bummed and would love your help.
TIA
dchay said:
I just installed the OTA update for Gingerbread on my (non-rooted and totally stock) Droid X.
When the main screen came back up after the installation I was unable to manipulate my screen (i.e. slide, open anything). When I hit the power button (short tap) the screen went black but does not come back on. The only way to reset was removing the battery. It booted fine, came to the home-screen, but then the same problem--can't move or open anything and then the screen goes black.
Please advise what you think I should do to fix this? I'm so bummed and would love your help.
TIA
Click to expand...
Click to collapse
Boot into recovery and do a factory reset.
Thank you for the suggestion but I'd love to save the wipe option as a last resort. Are there any other options?
I noticed in the recovery menu it has the option to apply update from the sd card. Do you think Verizon would be able to re-apply gingerbread via the SD card and save me from re-formatting?
Mine seems to be solved.
Apparently, it really did require me to pull the battery 7-8 times, reboot 15 times, and then let it sit. For some reason, though, now it's working and it's like it never went wrong.
Not sure what kind of update needs to sit and soak but apparently this one did.
Meanwhile, a friend sat next to me and updated his effortlessly. Luck of the draw for me, I guess.
It probably was something with your data, that is why it is always recommended to make backups
Hey, i need help. I know nothiing about these phones. I came on here and got help last year to make my hd2 windows into an android.... i did all the work, wahtever you wanna call it, flashing or ROM. something like that. Well anyways, over the the past few months, its been getting stuck on the unlock screen. nothing works, then all of a sudden it will swipe and unlock. now its been stuck for two weeks and i have tried everything, taking the battery out and resetting from the small button in the back, but nothing changes.
lovelyxleo said:
Hey, i need help. I know nothiing about these phones. I came on here and got help last year to make my hd2 windows into an android.... i did all the work, wahtever you wanna call it, flashing or ROM. something like that. Well anyways, over the the past few months, its been getting stuck on the unlock screen. nothing works, then all of a sudden it will swipe and unlock. now its been stuck for two weeks and i have tried everything, taking the battery out and resetting from the small button in the back, but nothing changes.
Click to expand...
Click to collapse
you can try this but you will have to press it really really hard and try it multiple times
http://forum.xda-developers.com/showpost.php?p=19458378&postcount=2
Kameirus said:
you can try this but you will have to press it really really hard and try it multiple times
http://forum.xda-developers.com/showpost.php?p=19458378&postcount=2
Click to expand...
Click to collapse
Then once you do above and get the screen working again, you can do what i did and use attached program to remap one of the other buttons (i chose green phone button since i press the phone icon to use the phone anyhow) and remap it to function as the power button and never worry about the screen again
To install: download to computer, then use adb install to install.
Or the simple way, just download straight to phone, navigate to the downloaded folder using a file explorer(astro works well found on the market) and launch it through the file explorer to install.
elesbb said:
Then once you do above and get the screen working again, you can do what i did and use attached program to remap one of the other buttons (i chose green phone button since i press the phone icon to use the phone anyhow) and remap it to function as the power button and never worry about the screen again
Click to expand...
Click to collapse
pssst
you forgot the attachment
Kameirus said:
pssst
you forgot the attachment
Click to expand...
Click to collapse
Not uh! lol thanks Ive edited post
elesbb said:
Not uh! lol thanks Ive edited post
Click to expand...
Click to collapse
..lol....
Yep, I have tried that.... pushing the end button a zillion times. It use to work before, but now it doesnt. I tried the end button, the call button, sliding over the other keys, just tapping on the unlock keys on the screen... but nothing. i do it so much, i pretty much start banging on the keys.....ummm... not sure if that made it worse??
is there anyway i can just reset my phone.... perhaps flash a new rom. I really dont care what is on my phone at this point. phone numbers not saved on sim can be replaced.... i dont care about anything else as far as apps. i just want to be able to use this phone again, whatever it takes. not sure if this is even possible without unlocking the screen first. i am so frustrated i wanna let my rottweiler accidently chew it up, just so i can get a new phone...
i know there is some smarty pants out there that can figure this out... help me pleeeeeeeeeeze!!!!
lovelyxleo said:
Yep, I have tried that.... pushing the end button a zillion times. It use to work before, but now it doesnt. I tried the end button, the call button, sliding over the other keys, just tapping on the unlock keys on the screen... but nothing. i do it so much, i pretty much start banging on the keys.....ummm... not sure if that made it worse??
is there anyway i can just reset my phone.... perhaps flash a new rom. I really dont care what is on my phone at this point. phone numbers not saved on sim can be replaced.... i dont care about anything else as far as apps. i just want to be able to use this phone again, whatever it takes. not sure if this is even possible without unlocking the screen first. i am so frustrated i wanna let my rottweiler accidently chew it up, just so i can get a new phone...
i know there is some smarty pants out there that can figure this out... help me pleeeeeeeeeeze!!!!
Click to expand...
Click to collapse
Nope. Its pretty much hosed. These are classic symptoms of the digitizer cable losing connection with the main board. Pressing the red End key forcefully can sometimes mate the connection back, but otherwise if that doesn't work nothing will. If you're feeling brave, you can take apart the phone piece by piece and reassemble it. That might do the trick. Else, you have to replace the digitizer.
Ok... first of all, what is a digitizer?
Also, is there any way I can connect it to my computer via usb and try to remove the files that i put on there for the rom.... that would just make it a windows phone again. Because Im confused.... is this a phone malfunction or a file issue?
lovelyxleo said:
Ok... first of all, what is a digitizer?
Also, is there any way I can connect it to my computer via usb and try to remove the files that i put on there for the rom.... that would just make it a windows phone again. Because Im confused.... is this a phone malfunction or a file issue?
Click to expand...
Click to collapse
Can you get to the bootloader (stripey screen)? If so, then just flash a stock WinMo ROM from there and it should work.
Well I am able to restart the phone after I take the battery out. So there is a point at the startup while its loading, it says 1-2-3-4 Go Go Go. Not sure if there is anything I can from there.
Oh btw... for a brief few minutes yesterday, the phone did unlock. I got so excited that I started reading all my text messages I missed over the passed 2 weeks and also reviewing missed phone calls. And by that time, the phone locked again. No luck since.
lovelyxleo said:
Well I am able to restart the phone after I take the battery out. So there is a point at the startup while its loading, it says 1-2-3-4 Go Go Go. Not sure if there is anything I can from there.
Oh btw... for a brief few minutes yesterday, the phone did unlock. I got so excited that I started reading all my text messages I missed over the passed 2 weeks and also reviewing missed phone calls. And by that time, the phone locked again. No luck since.
Click to expand...
Click to collapse
Take the battery out, put it back in then hold down the power (end call) and volume down buttons. From here, you can flash a stock ROM via the USB port or flash a stock ROM via your SD card
lovelyxleo said:
Well I am able to restart the phone after I take the battery out. So there is a point at the startup while its loading, it says 1-2-3-4 Go Go Go. Not sure if there is anything I can from there.
Oh btw... for a brief few minutes yesterday, the phone did unlock. I got so excited that I started reading all my text messages I missed over the passed 2 weeks and also reviewing missed phone calls. And by that time, the phone locked again. No luck since.
Click to expand...
Click to collapse
If you remap the call button to the power button, as lung as you don't hit the end key anymore your screen should stay working. It has for me
Sent from my HTC HD2 using Tapatalk
OOOOH... ok how do i remap?
Nigeldg said:
Take the battery out, put it back in then hold down the power (end call) and volume down buttons. From here, you can flash a stock ROM via the USB port or flash a stock ROM via your SD card
Click to expand...
Click to collapse
I have no idea how to flash a stock ROM... any links???
lovelyxleo said:
OOOOH... ok how do i remap?
Click to expand...
Click to collapse
use the attached apk in this post from before and then find the call button inside the program i think its 231 or something like that. Then press apply and voila green key is now your power key
elesbb said:
use the attached apk in this post from before and then find the call button inside the program i think its 231 or something like that. Then press apply and voila green key is now your power key
Click to expand...
Click to collapse
Okk, i can try this... but do i download that file to the computer then to the phone via usb or ?
i see the file, i just dont know what to do with it.
lovelyxleo said:
Okk, i can try this... but do i download that file to the computer then to the phone via usb or ?
i see the file, i just dont know what to do with it.
Click to expand...
Click to collapse
You can eitherdownload to computer, the use adb install to install the program, or download to your phone and use a file browser to navigate to your downloads and install from there. Downloading to your phone is probably the easiest for beginners.
Sent from my HTC HD2 using Tapatalk
i definatly think this is the digitizer problem... same thing heppend to me..
elesbb said:
You can eitherdownload to computer, the use adb install to install the program, or download to your phone and use a file browser to navigate to your downloads and install from there. Downloading to your phone is probably the easiest for beginners.
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Ok, I can try that. But I am still waiting to get this phone screen to unlock. I guess I cant do anything until then.
I've had this Motorola Droid RAZR for like two years now and a friend of mine took it and worked on it, adding something called "Cyanogen Mod" and he 'rooted' it I believe? Ever since, phone has worked great. However, today I tapped the home button and the whole screen had a weird visual glitch where the wallpaper was entirely intact but the icons and such were only half appearing, like someone scratched them out with fingernails or something. It would go away and come back so I got frustrated and rebooted my phone. It starts up normally and goes to this screen where you can do different stuff with Cyanogen mod (like changing the rom? or changing boot options) and usually I just continue past that because for 1) I know nothing about it and 2) It always was fine. But when it did the typical boot up, it just skipped back to the first screen you get when you turn the phone on and repeats. It never goes to the second part of the Cyanogen Mod where the words appear and the little thing spins, it simply skips back to the screen you get when you power up and repeats. It keeps doing this and I looked online how to fix it, tried about twelve different things (like restoring different aspects and using different roms or making new roms) and it just didn't work. Eventually it got bugged out where the screen was just black, couldn't get it to do anything but reboot and go back to black. I let it sit until the battery ran dry I believe and now I'm at a brick wall.
Is there a way I can totally just revamp and start fresh? Like remove all of it and reinstall Cyanogen mod/the OS and all that jazz? I don't mind losing everything if I can just keep the phone, I don't pay for a cellphone and I don't want one I just use the droid for texting apps/games/reddit/etc. If anyone could help me save this thing I'd appreciate it.
Hi there,
Please stand by until mods will move this thread to the related forum for Droid RAZR.
For reply or ask other questions you must register an account.
Stand by
Hello? Can Somebody help me out, I've waited a couple days now and no one has said a thing?
You have safestrap installed, correct? If so, what version?
Dr. Mario said:
You have safestrap installed, correct? If so, what version?
Click to expand...
Click to collapse
How would I know if I had it installed? I remember when I booted up the phone something came on with a picture of a little robot that said "Safestrap Enabled" and then when I had this problem it was saying "Safestrap Disabled". I can't get the phone to turn on right now though, is there a way I can check what version I have another way?
Ah. I see. First. try entering Safestrap menu upon rebooting, instead of allowing it to boot normally, and look at ROM slot and see if custom OS' ROM slot is active. If it's there and is not active try reactivate it. If it won't budge, get microSD card and find XT910 (RAZR - spyder) CM 11. If you don't know what to pick, I will look in a bit.
Dr. Mario said:
Ah. I see. First. try entering Safestrap menu upon rebooting, instead of allowing it to boot normally, and look at ROM slot and see if custom OS' ROM slot is active. If it's there and is not active try reactivate it. If it won't budge, get microSD card and find XT910 (RAZR - spyder) CM 11. If you don't know what to pick, I will look in a bit.
Click to expand...
Click to collapse
Just tried booting it up, nothing is working I think the phone is dead. I plug it into the charger and only the notification light on the top left goes on a blueish white and stays on as long as it is plugged into the charger. Nothing will turn on at all and the phone doesn't seem to respond to anything. Is my phone just dead..?
Soft bricked. Try pushing both volume down and up button while plugged into either computer or charger, and hold down power button until it boots. I hope you won't need to buy Motorola factory cable at this point.
Let your device charge for a few hours until it boots up. Then boot it into APfastboot and flash the stock firmware with RSDLite.
ATTACK said:
Let your device charge for a few hours until it boots up. Then boot it into APfastboot and flash the stock firmware with RSDLite.
Click to expand...
Click to collapse
In English please?
Edit: Just plugged it in like you said and instantly the boot screen came on rather than simply that silly light so I think my phone is improving but I still would like to entirely revamp it or redo it or whatever you wanna call it so that everything is fresh and new and my phone is okay.
Good. I think it could be because the battery died somehow. Good thing the protection mechanism on the bootloader didn't have the wild idea of disabling the phone.