[Q] new username for exchange account - Dash 3G, Snap General

Hi,
my exchange-username has changed and i want to enter the new name in serverconfiguration in active sync. Problem: the settings will not let me edit the username. i can't activate tgese fields, thry are grey. i even cant delete the whole account and create a new one.
What shall I do? thanks.

noone here to help?

Try going through ActiveSync on the phone, I can't remember if you can do it on the handset. I know if you sync with a computer you can do it through the ActiveSync once you are connected.

Related

Outlook E-mail POP3 Setup - Name already assigned problem

Hello,
I seem to be having a problem with the built in email client on my XDA Exec. Every so often the built in Outlook Mail Client seems to "loose" my POP 3 account. However when I try to add it back in it tells me that:
"That name is already assigned to another account. Enter a unique name and try again"
Now I could keep adding it back in with a different name each time but that is a pants solution. Any thoughts as to how I can permanently fix this issue?
I have trawled through the registry but cannot find within it the name I used when I created the POP3 account.
[I have also noticed that it seems to loose the registration information for SunnySoft Back up as well!]
Many thanks
Change name POP3 in account configuration step 1 or 2 to another like mail1, mail 2. You have to use different names for settings
Hello,
Daimos said:
Change name POP3 in account configuration step 1 or 2 to another like mail1, mail 2. You have to use different names for settings
Click to expand...
Click to collapse
if only it was that simple. The original entry is no longer visible! So I cannot change it. And I cannot see it in the registry to delete it either. Any idea where does Pocket Outlook store its config information?
No i don't know
losing email accounts
Did you ever see "No GSM" when soft reset? Then get your machine replaced. Check my postings.

emails disappearing??

Hi all,
I am trying to figure out why my pop3 accounts (i have 2) always seem to disappear after a day or so of me opening them. One account gets all of the email and the other gets headers only. but when i try to open up the two accounts or even go into outlook express, they are never there.
I can't find any setting that says keep all email that I don't delete. Can anyone advise please? It's probably a simple answer but I can't figure it out yet :\
TTT please advise!
You need to be more specific. Which email service are you using on your device? If it is Gmail then you need to let the device auto detect the settings and leave the default usename to "recent:username". Otherwise the messages will go away after a day or 2.
sorry i didnt think the email service would matter. it seemed like more of a settings on the phone issue. its roadrunner, time warner - pop.nycap.rr.com
i receive them fine and that's no problem. but they just go away after a day or two even if i haven't synced. why wont they fill up my inbox like microsoft outlook does on my pc??
Well you may need to check your email account settings on roadrunners website. For example when you log into a gmail account on the web there is a link for Pop/forwarding settings. In there you can set "Status: POP is enabled for all mail that has arrived since 8/2/04". Once this is set then all mail will stay on the device after 8/2/04. Assuming roadrunner has a setting like this then you will want to make sure it is setup properly via the roadrunner website. However if email is staying in outlook on your home pc and not on your device then this might not be your problem.
If I were you I would first delete the account on your device and set it up again making sure you allow the device to detect settings automatically.
Well, I only use a exchange server but in activesync dont you specify how many days of emails you want to store? Default is 3 days, so emails automatically are removed from the phone after 3 days.
surrept, thanks i will check that out - i never let it do auto detect cause the few times i did it wouldn't pick anything up. and i assume my roadrunner is set to keep them since my PCs outlook has them all the way back until i set up my account? weird. also, in the messenger tab, i see
"OUTLOOK EXPRESS"
"EMAIL1"
"EMAIL2"
email 1 and 2 being the two roadrunner accounts that i receive to my phone..should they be set up right inside outlook? maybe that's part of the problem?
fredde, i dont often activesync because my PC no longer recognizes my handheld, i need to sync via my laptop but i do it rarely since i dont use it all the time. like once a week maybe i sync. but the emails disappear more frequently than that. i will sync up and see if i can see that option.
thanks for the tips guys
No outlook on the device is reserved for the outlook accounts on your PC. That mailbox will fill up as you sync it up with activesync. But only when you do that. You want the 2 email accounts below that you said you have. Those if setup properly should connect to the pop servers the same as outlook would on a pc. Like the poster said above make sure in advanced account settings that you have it set to keep all mail on device.
well i've made some headway - i learned that the emails disappear from my handheld as soon as I mark them as read (open them) on my PC...so now where would the setting be to have them stay on my handheld until deleted from there?? its like the hard copy never gets created on the phone they just stay on the server??
I changed it to keep all, however the weird thing is that the two accounts I have on my phone are the same two set up in my Outlook on my PC - so one would think it would work with either the phone settings or the activesync to keep them in the phone!? so confusing.
what i really want is the two email accounts on my phone (same as PC) to get new mail, and if i don't delete it, in a day or so have them go into the outlook on my phone so that they will be stored the same way Outlook on your PC stores email. By date, so that you can search them quickly etc. I dont know why it wouldn't do that.

Delete Email account?

Where do I delete the Email-account I just created just for testing..?
in message menu, click menu then tools then options.
From there select the account to delete and then keep holding down on it till you get the pop up menu, select delete.
deleting exchange email account?
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!
Figured it out!!!
If you're having trouble deleting an exchange account... try this... worked for me:
Start-> Programs-> active sync ... from there, delete your account and it should auto delete it from your email accounts too. Good luck!
msc78 said:
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!
Click to expand...
Click to collapse
I have a similar issue, I set up a "hotmail" account that uses windows live, and even if I set the windows live scheduler to "manual" it still keeps connecting and syncing the phone.
I want to remove the hotmail account setup completely (I have 2 gmail accounts set up perfectly happily), but the "delete" option in Messaging > Options (where all the accounts are displayed), is always greyed out.
Unlike Outlook accounts, the Hotmail account is NOT available via Active Sync, so I can't get at it that way.
Can I remove this account by editing the registry??
AHA!! - I think I just did it! Go into Windows Live, select "Switch Accounts", and then on the first part of setting up a new account, hit the "Reject" button. Windows live disconnects the old account first, by the looks of it.
Solution found, thread closed

MSN Sync - How To Stop

Ok, so last week I went on MSN on my HD2 and it dragged all contacts from MSN onto my phone.... I deleted them all, thus meaning they were also deleted from MSN
Anyway, got my contacts back..... (from an old MSN account)
Checked settings on my HD2, and I'm sure it's set to sync only when I request, but there is a box that is ticked to say "Sync phone with MSN" (or similar), and it wont let me un-sync.....
As you can guess, I went on MSN again last night, and again, it dragged all the contacts onto the phone....
Is there a way to avoid this? I don't want 300+ contacts being dragged into my contact list
TIA
Mat
Anyone???
IIRC, the first time I ever logged into MSN it asked if I wanted to sync, and I must have selected yes.... Is there a way of like "Starting again"?
anyone?
.......
yes sign out of live on the phone and when you sign in again it should ask if you want to sync.
nah, it never asks if I want to sync again.... only asked the 1st time I ever set it up....
Choose switch accounts in the options and then re enter all your info. One of the screens will say syn contacts and merge duplicates, uncheck this, keep sync emails if you want. This will stop your contacts being dragged to your device

Email Problems

Hello all, ive just bought an omnia 2 to replace my stolen HTC diamond and i am so glad i did, this phone is great.
I am having problems with getting my emails.
This phone ( windows mobile 6.5 , the htc was 6.0 ) does not allow me to have the default "outlook" account connect to my company mail server (not exchange).
1st of all, id like to know if there is any way around this, to make the default "outlook" account receive the mails from a pop3 account (which is our company's email service)
If this is not possible, we move on to my 2nd problem.
I have created another email account, lets say i named it : "Psit" I have accidentally put the wrong logins for this account, so i cannot receive. I got a could not log in to this account message from my phone once, but it stopped showing me this error. It just does not receive emails. When i try to go to OPTIONS to edit the logins i get the following error: Cannot change account options. An account is sending or receiving messages. I said: okaaaaaay, tried to delete the account, same error message. I tried to remove the emails from active sync, didnt change anything because that account has nothing to do with my PC anyway.
I tried to reboot the device, connect it through wifi, nothing !
Any help would be really appreciated because i love this device and i want to make it work.
p.s. The best senario would be to be able to somehow "fool" the default "outlook" account on the phone in order to receive my emails directly AND sync the same folder with my PC !
Hi, I've been fooling around with my email the whole day today, so let me try to answer you.
If you want to receive pop3 email, try creating a new email (not active sync). I'm of course talking about the pull mails. You can choose pop3 or imap4, which yours is pop3. type in the outgoing and incoming servers (you can find out from your IT department) and you're good to go.
As for your second problem, I don't quite understand. Is Psit a activesync account?

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