I just received my droid x replacement due to it randomly restarting. I open the box, (which looked pretty beat up) and the buttons on the replacement are kinda popped out on the bottom left. pics below will show you what I mean.
photos taken with my droid x that I'm getting replaced.
should I accept it or send it back for a different replacement? idk if this will be an issue later on.
I would return it
got my replacement phone today to, Return?
When I turned the phone on, I noticed instead of the phone taking me to activate, it went right to home screen. Also my system version and kernel version are different than the phone it would be replacing. Called verizon, they have no clue!
My two replacement phone was like that and it works just fine. Button wise being pop like that and also the button on the camera seems louder when you press it. Clicking wise. I wouldn't sweat it. Most of the ones I got also went straight to home screen and I think its because they have to run test make sure it passes and plus its a reman so.
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Give u my Droid incredible for it. Check out market section and its called trade by me
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If they end up replacing your whole back end of your Evo like they did mines make sure you test out the flash. I got mines fixed a week ago and just realized my flash isn't working. I tried 2 different ROM's but never paid it no mind.
I place my Evo on my desk and like to keep my phone face down. I had purchased Flashlight Alerts and was wondering why the alerts weren't flashing.
I originally had a cracked camera lens and they replaced the whole back end but I wondered if they installed the new camera from an 004 version.
I'm going back this week so they can have a look at it.
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Check your speaker also, listen to some music or put a call on speakerphone. I'm a tech for sprint and we replace the whole back if the lens is cracked. They're supposed to put the speaker and flash from your old back into the new one because they don't come with those parts attached. Sounds like they either forgot or didn't know to do that.
My speakerphone works when I'm on a phone call but my flash doesn't work in the camera, flashlight app, flashlight alerts, etc. Could it be that they forgot to install the flash mechanism? If I do go back to the Sprint store does that mean that they will have to get me another Evo since I would imagine my old Evo parts are long gone?
yeah it sucks, that you have to double check everything. I took mine in to the Rancho store in So Cal and they forgot to put my earphone back in, the speaker phone worked but when they replaced everything they didnt even put an earpiece back in it
They might have the little flash board from another phone, otherwise they'll probably just replace the whole phone if you can't wait until they do get one.
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It's not a big deal because they are pretty good in the store I go to. I was literally in and out in 5 minutes (guess that's where it went wrong) so I'd imagine it won't take too long.
all right. I've found various things about this on the web regarding other HTC phones, but I can't seem to find if anyone else has had this problem with their shift... This morning I realized that the "clear" button in the notification dropdown on CM7 wasn't working for me. I wrote it off as a weird bug. But then I tried to play angry birds, and I can't drag them back, they just fall right off the slingshot.
So I zoom in and I can pull the birds back, but when I get to this strip on the screen, they fly off without my picking my finger up.
Besides the clear button, screen presses generally seem to work, atleast when I'm selecting icons in landscape mode from my home screens. But the n1 style live wallpaper will respond to touches in this "strip" of screen by shooting off the lines around it instead of in it. Also, when I tried to drag to a different homescreen and stop in this strip, it will bounce back. same thing with notification bar. If I try to start dragging the screen from this "strip" I get no movement. The weird thing, of course is that this part of the screen isn't completey dead in terms of responding to touches, because it does register on my device that it is being touched, but drags, the notification menu clear button, the live wallpaper, and, of course, angry birds act funky when I use this part of the screen.
I guess I have to go back to sprint. I think I'm just going to flash a stock rom, but not unroot it.
I also don't have time, so I'm kind of just hoping it will go away.
ANYWAYS... anyone else having touchscreen issues with their HTC EVO shift?
PS: I think clocking my kernel at 800 instead of the 1200 I was using might have something to do with this?
Was running at 800 to preserve battery life, but back at 1200 after a nandroid restore and the problem seems fixed.
2 be clear, I had this issue on CM7 and MikFroyo, so I don't think it could be software related. But CPU clocking related.
Yeah, I also doubt that is the case.
My screen had a freek out. With out touching the screen it would open and close apps jump screens and when I touched the screen I would get no response at all. Had to RUU and send it in for a new phone it was in the connection with the screen. So the sooner you ask for a replacement the better.
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did you just call? any tips? I'm wondering if I can handle this over the phone or not. Also - what did you do while you were waiting for the new phone to come in?
turns out it was the friggen screen protector. however, before I realized that I called my local repair shop and they said that they would be able to swap my phone out for a new/refurb one for $35. Too bad it isn't actually an issue, because I've noticed that the phone is a little less responsive to touch even with the screen protector off... it's just that its not clearly an issue at this point.
I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
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My screen had a dead line going across the middle of the screen but only when swiping side to side, for some reason vertically it was fine....
unrooted, went to sprint store repaired in less than 30 minutes...
onefasttreopro said:
I actually had a similar issue with a replacement phone where the left side about 1/8" wouldn't respond (couldn't press q button on keyboard at all). After some research I found out about a great lil app to test screen touch response and any bad areas and it helped me diagnose that it in fact was the screen having a fault...look up "touch test" in the appstore and it should narrow down where and if your screen has a bad area that's not responding...it helped to get my in-store replacement in and out the store since I could show them the issue right away along side an in-store model. I hope this helps and I that I read the post correctly. Let me know if it helps you.
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Awesome tip, dude. This will help me get a replacement for sure. The issue came back and this is solid proof it exists. Gonna make it hard for anyone to pretend there isn't a problem. Thanks!
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No problem...glad to help...it definitely saved me time...I installed it on my phone and the stores phone and compared them side by side...that way they can't give you a BS answer of "screen needs calibration" etc etc. Lemme know how it goes.
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Sorry didn't respond faster. I just called them and they sent me a new phone next day and I sent them the old phone. Easy as pie no problems with the reps or the techs they didn't argue about it at all. It did take a long time on the phone because they were checking the phone settings no sure what this was but oh well. Just remember to ruu back.
Killer Shift
So they ended up still pretending that there wasn't an issue, saying that maybe it was just the touchtest app. It took a while to convince them that it wasn't just an app.. but after I left it with them for an hour (an hour where I'm sure they did nothin) I came back and showed them the issue again, compared it to the shift that they had, and they finally agreed to order me a refurb. A hassle, but a necessary one.
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Sounds like they just hated looking bad and that you had proven them wrong so they put up a wall...nonetheless I'm glad it ended up working out and hope the replacement phone works out for ya...
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onefasttreopro said:
so they put up a wall...
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Agreed..It's awful how there is no set policies when it comes to service. Your fate pretty much rests with the tech you happen to get. Some are easy to get along with and some (obviously) aren't.
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The Refurb is great... oh, and FYI - don't use displex on touchscreens hahaha.
Has anyone noticed their back camera lens start to peel off? The top of mine pops up ever so slightly and I can push it back down. It'll sit for a while but come up again no matter how long I hold it.
Maybe I could some how heat it up enough to where the glue melts that I can hold it in place. I ordered mine online and really don't want to go through the exchange process. It would be like taking your baby back to the hospital after he's born for another two weeks.
You sure thats just not the protective plastic the a500 comes with ?
No, its certainly that black peice of glass (or plastic) that's over the lens.
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That sucks! Did it just happen or did it get hit or was maybe left in a hot car or something?
I know you don't want to but I think its best to return it.
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I'd like to see a pic.
It isn't the lense that is popping off, it is simply the plastic covering. Mine is popping a bit as well, think I'll crazy glue it down.
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
Here's a picture
http://www.imgur.com/1BfNZ.jpg
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
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Wow. Discovered today that if I push on the back camera, even the slightest pressure, the camera doesn't work. The camera app shows a big green screen. I'm starting to think that it isn't the glass frame that's off but the whole camera module it self.
Add just a little more pressure and you can see distortion on the display opposite of where the camera is placed. There must not be anything between the camera module and the LCD.
Definitely sound like you got a defective model.
I wouldn't suggest anyone start putting pressure on the camera housing to test. It's not like they were built for anything other than it's normal function and day to day stresses.
agentdax5, return it however you have too. I wouldn't try and fix it or make it any worse. Just package it up and send it back.
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
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I'd take it right back then on the next exchange, open it up in front of them and check.
Thanks for the advice. I should be going back tomorrow. They had 3 left when I went, hope they don't happen to sell them by then.
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A total of 3 exchanges later i finally got one without the lens peeling!
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I guess I was just lucky, no peeling here.
agentdax5 said:
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
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My device is in service because of that. When the new one has the same problem, I'm a bit pissed of. In my country this device costs 600$...
Whoever told you that was full of BS
agentdax5 said:
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
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I ordered my A500 online and picked it up at my local Best Buy. When I got it home it had a 1.5 inch crack running across one corner of the screen. I took it back the next morning and they swapped it out (after I convinced them I didn't break it). There was never any question of how I ordered it or if I just came in and picked it up. You should report whoever at that store told you that to the manager, and if it was the manager report it to the home office. Times are tough enough without stupid employees running off customers over BS like that.
I don't have this problem
Tried to apply pressure to the rear and front camera while the photo app was open and no mishaps. As for surface peeling I've not had any such issues and frankly, after inspection, have a hard time seeing how any such problem would be possible.
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mine is identical in the fact that its peeling. i just push it down might get some double sided tape to put it down better. no biggie.
Sadly I must report the death of my Nexus One.
I held as long as I could. Was waiting for the Nexus prime but had to get another type.
She completely stopped working. Nothing. I tried everything.
Unfortunately went with the G2X. Heard a lot of people here went to it when they came out and didn't like it. But I figure it any it anyway
Nice phone. Fast, 4g. But not my N1. Track ball :-( notification light :-( etc
Time to root it and hope for the best
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Sad to see it goes
I'm still holding on to mine, it's started showing some signs of aging already.
Do you still have a Nexus One desktop dock anyhow?
Never had one....
Beginning of the year the power button failed. Then it was just down hill from there
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My power button is doing well, except the volume rocker. I have to push really hard to register a click
onesavior said:
Sadly I must report the death of my Nexus One.
I held as long as I could. Was waiting for the Nexus prime but had to get another type.
She completely stopped working. Nothing. I tried everything.
Unfortunately went with the G2X. Heard a lot of people here went to it when they came out and didn't like it. But I figure it any it anyway
Nice phone. Fast, 4g. But not my N1. Track ball :-( notification light :-( etc
Time to root it and hope for the best
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After you root your G2X you can use LG 2X/G2X Notifications form the Market to have the soft keys blink when you have a pending notification. You can also use this app to reduce how bright they are when on normally, as for most people at 100% they are simply too bright.
EdwardUong said:
My power button is doing well, except the volume rocker. I have to push really hard to register a click
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hehe yes have the exact same issue
1.5 years later, the power button no longer works and the volume-down button doesn't always respond. still love the phone though, waiting for the Prime.
I was waiting for the prime, but had to make the change....still sad
Interestingly my first Android phone was also a Nexus One, and I also replaced it with the G2X.
My N1 still works fine. I just stopped using it when I bought a brand new G2X for $300 on ebay. The N1 is definitely one of the best phones I've ever owned. The only real complaint I've had with it since the G'bread update is the lack of space for apps, even with the app2sd mod.
The G2X is nice, especially since it still has stock G'bread, but yeah the lack of a notification light and trackball is annoying. The stock Gingerbread camera also sucks on the G2X, so I flashed clockworkmod and installed the LG Froyo app, but now the front camera is virtually useless. Also the phone doesn't operate as well as the N1. Sometimes my internet gets stuck in upload only, the GPS is wildly inconsistent, and a couple of my apps from the N1 are also incompatible (Tetris, Asphalt 5).
Technically the N1 I have now is my second one. I got the original March of 2010, but destroyed it March of this year (fully my fault). The replacement didn't have my customized engraving, had crappy build quality (the metal band at the back and the bottom left corner of the screen glass weren't entirely flush with the phone), and it had the defective button problem. The button failed completely midway through the summer so I sent the phone in to HTC to fix it.
Right now I'm waiting for my upgrade to come in January so I can get the HTC Amaze which seems close to perfect for me, except for the 4.3" screen and HTC Sense.
So I just received 2 different replacement hd2's the first 1 the screen wasn't put in correctly. So when the phone is powered on u can see thru the cracks around the sides of the phone. Now the 2nd replacement phone the screen looks flush and properly installed but still have the same look far as u can see light on the side of the screen around the whole phone. Its like its not properly sealed correctly. I'm worried a lil bit of liquid is going to seep in and short the phone out. And I don't have any more claims. What to do? Should I send this one back also or go to T-Mobile? Idk.... I'm frustrated
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That definitely is not right. I would call them up and let them know they gave you a bad phone.
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