Database Users

Phone goes to sleep and won't wake up.

It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.

I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down

I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?

bump
got the same problem.

For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.

Erratic/laggy touchscreen performance

I've been getting very strange/unwanted touchscreen issues for a while now. It seems to happen randomly and for hours at a time. When I press the power button to wake the phone and turn the screen on, I can't even drag the unlock slider to unlock the phone. It takes numerous wake/sleep power button presses until I can get the screen to respond to my finger. Sometimes I'll be typing and it will go crazy and highlight buttons back and forth quickly, usually two or three letters almost always off to the left side of the screen. When this happens I am unable to get it to stop or register any other screen presses. I have to press the power button and then press it again to wake it and I'm stuck at the unlockable lock screen. Only after repeated attempts does it finally get through and the problem will go away for a while, only to come back later.
I have used the program 'Dotty' to track the touch points and I noticed that it will sometimes show a multicolored touch point off to the left of the screen and it will jump around, and it won't detect any other new touch points.
Soooo I think my screen touch sensor is messed up somehow. Does anyone else have this happen? Seems to have started when I flashed the kernel to get rid of the 30 fps cap. I have recently flashed Fresh 3.1.0.1 and still have this problem, different kernel with that rom correct? I'll try to get a video up sometime to show this in action...

Yes, I've been having the exact same issue. I even did a hard reset, with the assumption that it was an app. My plan was to add them back slowly until I got the issue, the problem was it happened as soon as the phone rebooted on the reflash. I have no idea what the issue is, but its very frustrating.
I'm running 2.2 stock...

Some people have reported touch screen problems with netarchy's kernel. There is usually a revision to correct this problem for people who are experiencing it. I suggest you carefully read over the OP in that thread and determine what kernel is right for you. There is usually a version specifically for Fresh users also.

MIGHT i ask what widgets are you running??
i talked about it before when running the pre-official ota rom.
it was my htc music widget (half sized one) i had running on the home screen.. caused lag like a mofo, couldnt swipe most of the time, capacitive buttons wouldnt react, pressing the app drawer button wouldnt respond till 5 seconds later...
AS A MATTER OF FACT.
im running fresh 3.1.0.1 + latest kernel + music widget on home screen.. LAAAGGG like before. removing it makes things snappier again.
YEP. Its happening again.
when i ran the STOCK Official rooted rom, with music widget on home screen didnt produce this lag and poor touch input, even with kernel it didnt produce this problem.

Mine is fine, no screen problems!!! stock rooted rom!!

Problems after OTA updates

I'm experiencing some problems after getting the Froyo update and then the latest OTA update. Not sure how to correct these, and would appreciate some feedback..
After Froyo update:
When using alarm clock, it will go off and not display the Dismiss/Snooze buttons to turn off the alarm. Even if I navigate into alarm options and uncheck it, still keeps going. Only way I can get this to turn off is by removing the battery. Not fun to try doing at 4am in the dark after I just had the crap scared out of me by the alarm. This doesn't happen every day, only a couple days a week, very randomly.
After latest OTA update:
When I am typing in text messages, the haptic feedback suddenly stops working. Doesn't happen when i type letters, press menu buttons, or touch anything else on the screen. Sometimes it will randomly start working again, other times it doesn't work until i put the phone in sleep and pick it up a few minutes later.

anyone else having the market force close occasionally when try to update apps?

Yep, I do.

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one

kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.

Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.

Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App

I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.

It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur

I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)

I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown

something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut

I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.

mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.

Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.

I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.

Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.

atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)

It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.

pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.

My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

3.1 deep sleep bugs

Hey everyone. Ive been searchnig around and cant find any information on this. I was told that the tablet enters a deep sleep mode to save battery. Ive noticed that while im playing music and the tablet screen times out, after the song finishes it never moves on to the next song. Also when it wakes up the screen is unresponsive for a few seconds. I have tried a few roms and thiese issues seem to be on all of them. Anyone else having this? Any fixes?

i have a similar issue where if the screen is off for longer than about 5 minutes, the wifi disconnects. its not really a problem since it jumps back on pretty quickly, i'm more wondering if anybody else has this. and sometimes, if the screen is off longer than a day or so, it worn't wake up - i have to powercycle it...

simonsgray said:
i have a similar issue where if the screen is off for longer than about 5 minutes, the wifi disconnects. its not really a problem since it jumps back on pretty quickly, i'm more wondering if anybody else has this. and sometimes, if the screen is off longer than a day or so, it worn't wake up - i have to powercycle it...
Click to expand...
Click to collapse
Your wifi is disconnecting due to your wifi policy in settings.
As for the "deep sleep", I've seen this once or twice. Seems to be something endemic to the Tegra chipset itself, as it gets reported on all devices.

the screen not responding i can put up with if i have to. but i have never had these issues with 3.0.1 stock. im not downplaying any of the amazing roms out there. because i know this is an android related bug. i was told i should try another music player as some have a workaround for this issue. but google music on the tablet is the best music player imo. anyone know of a fix? can someone else also confirm that the music issue is present on their device?

Hi,
Same things here : when the screen is off, the player never goes to the next song.
Any fix ?
Siso

I've noticed this deep sleep thing a few times with HC3.1. Can't seem to wake it backup up once it's in it. Don't know about the song issue with it.
Normally when the screen goes off, i just hit the power button and it's ready for me to do my unlock pattern. But when it goes into this deep sleep, it refuses to wake up. I have to hold the power button down for about 10 seconds (no vibration noted). let go, then hold it down for about 8 seconds until I feel the "boot up" vibration.
It hasn't bothered me too much yet. It doesn't seem to do it very often. I guess I use it often enough to keep it from doing it.

simonsgray said:
i have a similar issue where if the screen is off for longer than about 5 minutes, the wifi disconnects. its not really a problem since it jumps back on pretty quickly, i'm more wondering if anybody else has this. and sometimes, if the screen is off longer than a day or so, it worn't wake up - i have to powercycle it...
Click to expand...
Click to collapse
Euclid's Brother said:
I've noticed this deep sleep thing a few times with HC3.1. Can't seem to wake it backup up once it's in it. Don't know about the song issue with it.
Normally when the screen goes off, i just hit the power button and it's ready for me to do my unlock pattern. But when it goes into this deep sleep, it refuses to wake up. I have to hold the power button down for about 10 seconds (no vibration noted). let go, then hold it down for about 8 seconds until I feel the "boot up" vibration.
It hasn't bothered me too much yet. It doesn't seem to do it very often. I guess I use it often enough to keep it from doing it.
Click to expand...
Click to collapse
Yeah, that's what i was trying to describe in the second half of my post. Much better said here, anyone else experiencing this annoying if non-frequent issue?

yes, i have a few times, on 3.01 and 3.1

both of my issues where solved in android 3.2... i am once again happy

Can you all possible update your posts with what build of 3.1 you're using?
I am in the US and was on .08 and my sleep issues from 3.0.1 were completely resolved so I'm trying to find out if it still exists on foreign builds of the ROM.
If you're on the U.S version - I know you don't want to hear this, but you might want to try a factory reset. There could be some settings 'stuck' in the system. A file that didn't get overwritten which was supposed to by the update, etc. Anything can happen. It's like going from 1 version of Linux/Windows to the next using an upgrade when you don't factory reset.
Alternatively, you could also wait for the .10 version being seeded right now to see if that helps. But as I mentioned, I didn't have the issue on my tablet so it's likely some folks are experiencing a software glitch.

Any solution to this? Any good players that would work as they should?

M-XXXX said:
Any solution to this? Any good players that would work as they should?
Click to expand...
Click to collapse
it appears the issue was with android 3.1 itself. try a 3.2 rom. all of the issues are gone