Howdo, dropped my phone last night whilst hammered and smashed the gorilla glass. Phone works fine underneath. On o2 but dont have insurance with them. I've got it with me bank but last time I tried to claim on that with my old htc it was a bit of a ballache. Dont really want to have to go 3 weeks without me phone so wondered if there is any other option. If you have been in same position and managed to sort anything out then I'd love to hear from you. Also if I do have to send it back will I need to down grade it back to stock 2.1 rom? I dont mind paying a bit if it means I can get a new screen/phone sorted this week...ta
Sent from my Dell Streak using XDA App
I can't speak for the quality of it and it's not cheap but you can buy a replacement screen on eBay these days.
Thanks, yeah I read about that a bit ago, would be interested on hearing from anyone who's bought one, how much are they do you know?
Sent from my Dell Streak using XDA App
DELL STREAK REPAIRS: Dell Streak repairs, Dell Streak Smartphone repair, Dell Streak spares, Dell Streak parts, Dell Streak screen repair, Dell Streak lcd screen repairs, Dell Streak Unlock
Thanks checkbox could be an option if i get no joy from dell/o2/bank/cpw tomorrow cheers.
Heres the little scratch
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http://twitpic.com/34umpo
Hey man, check this out. I went for the repairs to o2 at o2 arena and received my Streak in around 10 days FOR FREE. I believe that's because of the fact, that the gorilla glass cracked and lcd underneath survived. Try that, man.
mancterrier said:
Thanks checkbox could be an option if i get no joy from dell/o2/bank/cpw tomorrow cheers.
Heres the little scratch
Click to expand...
Click to collapse
Hi, Well I bought my phone outright from 02 with no insurance, dropped it from pocket height and screen smashed also.
Took it into 02 and they sent it away to be repaired, got a brand new replacement 7 days later and didn't cost me a penny!
Someone else on this forum had the exact same thing happen to them so its worth asking them to fix it.
and FYI they will contact you to tell you how much repair would cost before they went ahead fixing it. so if that did happen and you weren't happy with what they quoted you then you can ask them to send you it back unrepaired.
Dell are doing it for me free of charge
Sent from my Dell Streak using XDA App
how did you get dell to replace your phone? What did you tell them?
There was no trick to it, It seems they are just being really really nice to customers who bought their device lol
Megacamz said:
Hi, Well I bought my phone outright from 02 with no insurance, dropped it from pocket height and screen smashed also.
Took it into 02 and they sent it away to be repaired, got a brand new replacement 7 days later and didn't cost me a penny!
Someone else on this forum had the exact same thing happen to them so its worth asking them to fix it.
and FYI they will contact you to tell you how much repair would cost before they went ahead fixing it. so if that did happen and you weren't happy with what they quoted you then you can ask them to send you it back unrepaired.
Click to expand...
Click to collapse
Huge plus one from me. Exactly the same. Took it to o2, received the new Streak 10 days later. For free. Man, I love communism!!! ))))))
Azamatka said:
Huge plus one from me. Exactly the same. Took it to o2, received the new Streak 10 days later. For free. Man, I love communism!!! ))))))
Click to expand...
Click to collapse
Other global users don't seem to get that treatment
I just told them gorilla glass had smashed but screen was ok. Said they would do it as a one off as a good will gesture
Sent from my Orange San Francisco using XDA App
Related
Hi guys, I cracked my screen today, I was wondering which one will save me more money? ordering a new screen and fitting it my self or going down to a phone shop and get it done?
Where is the cheapest place to get a replacement screen from (in the uk)
Thanks.
pod8 said:
Hi guys, I cracked my screen today, I was wondering which one will save me more money? ordering a new screen and fitting it my self or going down to a phone shop and get it done?
Where is the cheapest place to get a replacement screen from (in the uk)
Thanks.
Click to expand...
Click to collapse
I think it was user ygeller that reported he could only find two places in UK that would replace screen at £150. In which case cheaper/but possibly riskier to do it yourself.
these threads you may or may not have seen already:
http://forum.xda-developers.com/showthread.php?t=288385&page=2&highlight=replacement
http://forum.xda-developers.com/showthread.php?t=291793&highlight=screen+replacement
Mike
Great, so my phone is basically a door stop untill i can get it fixed, im sure not going to try and get HTC to fix it 150 is crazy, i think i will buy a screen somewhere and do it my self, after all i did manage to mod my xbox 360 up with neon lights
Any direct links to good sites that sells screens as a low price?
Cheers.
Bump bump bump
Took it to carphonewarehouse, they charged me £40 for replacment, they said if it cost more then they would pay the difference on top of the 40, good deal eh?
40 is a pretty good deal! My digitizer was going out so I bought a new one, anyone know how hard it is to replace? I already took the phone apart and the screen is off. How do I take the digitizer off?
MilanoRex said:
40 is a pretty good deal! My digitizer was going out so I bought a new one, anyone know how hard it is to replace? I already took the phone apart and the screen is off. How do I take the digitizer off?
Click to expand...
Click to collapse
yup 40 is a very good deal, i was shocked when he said it cost 40!
Btw, whats a digitizer?
pod8 said:
Took it to carphonewarehouse, they charged me £40 for replacment, they said if it cost more then they would pay the difference on top of the 40, good deal eh?
Click to expand...
Click to collapse
same with vodafone UK for me. £40.
pod8 said:
yup 40 is a very good deal, i was shocked when he said it cost 40!
Btw, whats a digitizer?
Click to expand...
Click to collapse
This is the Digitizer
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Very simply put it converts the screen taps from the screen into an electrical signal equivalent to a "grid reference" signal based on xy axes.
Mike
i cracked mine too cost €140 @ http://www.solid-vision.com/ in the Netherlands and it took 4 days...
oostr048 said:
i cracked mine too cost €140 @ http://www.solid-vision.com/ in the Netherlands and it took 4 days...
Click to expand...
Click to collapse
Be careful with the previous reply web link. I had a virus warning popup when I clicked on it. Don't let it happen to you.
Not that it helps you guys in the UK, but I got a screen/digitizer from a seller on eBay in the US for 89 USD.
My digitizer is cracked, but the LCD is fine it's a pain to use in this condition but it gets me by.
I will try to do the screen swap tommorow.
Just got done with the replacement. Wasn't that bad at all. I would've been done in about 20 minutes, but I had a dreaded white screen with no display that freaked me out. Then I remembered a connector not seeming to fit correctly.
Disassembled and reassembled and I am back in business.
For future reference, the bottom connector in this picture:
You need to make sure sits correctly.
Here is the auction for the screen I got from a seller in California.
http://cgi.ebay.com/HTC-TyTN-Cingular-8525-JasJam-Hermes-LCD-and-Digitzer_W0QQitemZ270108645683QQihZ017QQcategoryZ41343QQtcZphotoQQcmdZViewItem
Hope this helps save someone some money!
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What's the story?
Sent From My HTC Evo Using Tapatalk Pro!
a pictures worth a thousand words .
phone fell off seat in movie theater, like 2 feet from ground..
was it naked?
I cried a little inside when I saw this picture..
without a case ? ya
sorry.
I hate how badly HTC tempers some of their phones [screen that is]
I remember when I got my first TP2, broke screen on first drop... I had a replacement,... That I still have... I treat it like trash! And lemme tell you this thing is sturdy. My Evo... Has been abused, dropped, fell straight on the curb of the sidewalk (right onto the raised part and onto the floor). Only visible thing is a tiny dot of glass that chipped off the lower bottom right.. This one is sturdy as hell too...
this was my first time dropping the phone, I only had it for about two weeks.
The screen is like scratch proof but not shatter proof, it should be the other way around at least (hopefully both). I tried using my keys to scratch out a hole in the glass so i could take it out and see if i could get a replacement glass but the keys wouldnt even scratch as hard as i tried
i died a little inside when i saw that picture. if that happened to my phone...i would probably cry
Dang that really sux. I was so scared when I dropped my Evo at work from a height of 30 ft and lucky for me I just had sum dirt in the kick stand but that was the day I added insurance on my bill. I'm sure if u have insurance they will give u a new screen as there was a time with my instinct I broke the screen 3 times in a month and Sprint fixed it no questions asked
Sent from my PC36100 using XDA App
felacio said:
I cried a little inside when I saw this picture..
Click to expand...
Click to collapse
i LOLed really
Sporkman said:
i LOLed really
Click to expand...
Click to collapse
his name or the comment?
DirtyShroomz said:
his name or the comment?
Click to expand...
Click to collapse
@ the PIC why put a 500$ phone on a sent and EVEN take the chance of it falling ?
That sucks man . Well if you don't have insurance, they sell replacement touch screen digitizers on eBay. Not sure how easy it is to replace.
http://cgi.ebay.com/HTC-Sprint-Evo-...862017?pt=PDA_Accessories&hash=item4152abc101
I have no affiliation to that seller, just looked up the cheapest one that wasn't out of the country.
Looks like some guys just put up a repair video too and it doesn't look too difficult, but I'd be scared to do it myself lol.
http://www.repairsuniverse.com/htc-evo-4g-glass-touch-screen-digtizer-lcd-repair-guide.html
Most sprint repair stores are stocking glass/screen replacements. Just go down there and get it fixed, generally they can do them in 15-20 minutes
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
if you are rooted you will probably have to unroot... but you already knew that
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
rockage said:
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
Click to expand...
Click to collapse
Good luck man. 30 days or not they're probably not gonna just swap an obviously damaged phone out for a new one. Not saying it wont happen, just.. good luck!
rockage said:
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
Click to expand...
Click to collapse
You should be good with that. In my experience I've had no trouble taking rooted devices in to them. I always make sure at the very least it appears stock when they power it up.
I called them and they are the ones that suggested i just return it and get a new one since it's within thirty days. I called the store too, not sprint (sometimes they like to contradict each other).
Yep you read it right. My phone fell out of my door pocket and I drove over it with my rear wheel. How badly damaged is it ????? Well it wAs in one of those fake leather slip cases so no scratches the glass is ok and so is the touch screen but the LCD died.
Looked into prices to get it fixed on the net and they all quoted about £80 but my warranty will be void. So I phone htc they quoted about £100 but more like £150 if motherboard is damaged ( I think it's fine as I can receive calls and make it ring from sence.com).
So ups collected today and I will keep you informed of developments but so far I'm quite impressed with how tuff it's been.
Wish me luck.
Good luck m8 Wish ya nothing but the best
Good luck with the fix mate, it's always horrible when you drop or damage your phone!
Goodluck mate!
Sent from my Desire HD using XDA App
mat_1_uk said:
Yep you read it right. My phone fell out of my door pocket and I drove over it with my rear wheel. How badly damaged is it ????? Well it wAs in one of those fake leather slip cases so no scratches the glass is ok and so is the touch screen but the LCD died.
Looked into prices to get it fixed on the net and they all quoted about £80 but my warranty will be void. So I phone htc they quoted about £100 but more like £150 if motherboard is damaged ( I think it's fine as I can receive calls and make it ring from sence.com).
So ups collected today and I will keep you informed of developments but so far I'm quite impressed with how tuff it's been.
Wish me luck.
Click to expand...
Click to collapse
Omg! You have to admit that it is a little funny. I would be destroyed if that happened to my DHD. One question tho, how do you not hear it hit the ground?
You need to buy an otterbox after you get it fixed
Sent from my Desire HD using Tapatalk
AndroHero said:
You need to buy an otterbox after you get it fixed
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
I would say he needs to get insurance
Dude,I have to admit I admire you...If my DHD had gone through this I would have had a mental breakdown!It has only fallen down once and my heart was beating like it was playing drums until I realised it wasn't even scratched(tough one it is though! )!
Good luck!
My question is.... insurance?
Sent from my Desire HD using XDA App
ooh, i feel for ya man - that is unlucky...
Tensu9 said:
You have to admit that it is a little funny. I would be destroyed if that happened to my DHD
Click to expand...
Click to collapse
i am sure he was also destroyed... which is NOT funny...
Can you add picture how your phone looks like.
I feel bad for you and all but seriously you drove a car over it and all that went was the lcd?
I'd call that a win for the phone...impressive.
i know craig i see it as a good result lol. As for insurance i've never liked it on phones i find companys will do anything not to pay out. Waiting for email tomorrow to see what the score is and yes i was devastated but ya cant worry about it....
received an email at lunchtime to say they have received my phone ....... maybe when they have stopped laughing they may tell me how much its going to cost to fix it
ok so today the quote arrived by email...
Currency: Pound Sterling
Item Price
Level 2 - LCD replacement (& Athena Micro Drive replacement only) 69.57
Labour 22.00
Shipping 8.64
VAT 20.04
Total 120.25
not bad i think ladour is well cheap
if i dont want it fixing its gonna cost this just to get it back
Item Price
Labour 10.15
Shipping 8.64
VAT 3.76
Total 22.55
needless to say i want it fixing so ive paid and will now wait to receive an email as to which date it will be returned i wonder if it will come back with Gingerbread installed (i can live in hope)
mat_1_uk said:
ok so today the quote arrived by email...
Currency: Pound Sterling
Item Price
Level 2 - LCD replacement (& Athena Micro Drive replacement only) 69.57
Labour 22.00
Shipping 8.64
VAT 20.04
Total 120.25
not bad i think ladour is well cheap
if i dont want it fixing its gonna cost this just to get it back
Item Price
Labour 10.15
Shipping 8.64
VAT 3.76
Total 22.55
needless to say i want it fixing so ive paid and will now wait to receive an email as to which date it will be returned i wonder if it will come back with Gingerbread installed (i can live in hope)
Click to expand...
Click to collapse
Firstly good luck with it!
Secondly,no,it won't come back with Gingerbread.HTC haven't yet released it for the DHD so not even they can install it on a consumer's device.Patience...
DHDs are tough .. .I dropped mine from my pocket and it fell flat with a sound that made my heart jump into my mouth. I was so sure it was dead , but it was working flawlessly. And today I dropped it again but its still fine not even a scratch. marvelous really!!!
HTC charged me 75 for new screen and sim cover after dropping it
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Which was with a bit *****ing .... they tried to charge me £175 but ....
Sent from my Desire HD using Tapatalk
And also they HTC left me rooted and s off after *****ing at them not to wipe or touch my software ....
Sent from my Desire HD using Tapatalk
Got it back today and all seems ok but my tmobile sim has failed so getting a new 1 delivered ASAP. I gotta say tmobile customer serviced was top notch.
Still loving the phone but not taking it for a ride just yet lol
Sent from my Desire HD using XDA App
First one I had screen went white flickering returned it
Now new one speakers died out of nowhere mid call now I have a phone w no sound **** you Samsung. Take froyo and shove it up your ****ing ass. ...........:\
Sent from my SPH-D700 using XDA App
Here ya go...
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That's from the people who are on Epic #4 or higher. Thank you come again.
Seriously I guess it must be the invisible shield I put on my screen that protects my phone from me constant dropping it on the ground
or maybe I was just lucky and got a perfect unit
Did they give you a refurbished after your first one?
Same my phone looks NEW shine it 3x a day but just out of curiosity if i have the 7$ protection plan from sprint how can i get a new phone without having to pay the 100$ deductible?
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
LOL...figures they're so stupid -_-
alexs5 said:
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
Click to expand...
Click to collapse
Yes, but its also possible for you to be within 30 days and some stores give you a refurbished and treat is as new...it happened before..
And yes after 30 days you get refurbished usually BUT there are those lucky who get a brand new one.
alexs5 said:
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
Click to expand...
Click to collapse
iSaint said:
LOL...figures they're so stupid -_-
Click to expand...
Click to collapse
last I heard sprint doesnt have any refurb Epics yet and they are still giving out NEW Epics. Also if you go into a sprint repair store they do not charge you anything to replace it as long as you have insurance..
xTmDarren said:
last I heard sprint doesnt have any refurb Epics yet and they are still giving out NEW Epics. Also if you go into a sprint repair store they do not charge you anything to replace it as long as you have insurance..
Click to expand...
Click to collapse
That is absolutely not true. I am on Sero Premium, which requires apparently some special activation process that my sprint store didn't know about. 3 TEP replacements in a week all with "non functional radios" (ie they didn't activate it correctly), all refurbs. Finally they figured it out and just replaced the screen on my original epic with parts cannibalized from one of my 3 TEP replacements.
My first replacement was new dunno Whuts gonna happen this time I. Don't want a broke down ****box LOL I honestly want to trade it for an evo
Sent from my SPH-D700 using XDA App
4th epic..? dang im still on my 1st and my only issue has been a dead pixel (red right in center) but i only see it on a white screen if i really look for it.
perhaps it is is the Invisashield haha
I'm on my 3rd epic.
i had a hero for a full year and i didnt ever have any problems with except it was falling apart and the back wouldn't stay on
the epic is better any phone ive ever had in my eyes or its maybe just me
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
xjman said:
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Other than possibly frying the nand memory with a bad odin flash, or running it over what do you guys do to your phones? I work in a computer shop/recycling center and I carry my phone in my pocket. I run into stuff, hit it with 37in crts, drop it in open computer cases out of my shirt pocket and the drop to the concete only nicked the corner otherwise its perfect.
sent from "The Other Woman"
xjman said:
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
What was wrong with the phones you had??
Mine has been dropped, a lot, it's gotten more than one accidental boot heel, I've even dropped it in a puddle. This, as well as feverishly hacking it... and, as annoyed as I am regarding froyo.. I must say this phone has held up very very well.
Sent from my SPH-D700 using XDA App
I kept my phone completle stock didn't do anything to it I "didn't want anything to happen to it" LOL that obiousky worked out well **** broke received on stock I will be going to a sprint store soon ilk keep pol posted if your interested in my day to day life LOL
Sent from my SPH-D700 using XDA App
This is what happened to my device after failing to handle it while taking out of my pocket. It fell on a road T_T
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Carrying a streak in the pocket without any protection is bold...
Sent from my Dell Streak using XDA App
For two months until I got my Otterbox Commuter the only protection my Streak had was the microfiber slipcase. Maybe it's simply me, but I find that the Streak is easier to handle with the Otterbox on it.
Strephon Alkhalikoi said:
.....but I find that the Streak is easier to handle with the Otterbox on it.
Click to expand...
Click to collapse
Yes, it has a good grip with the Otterbox. A such big device like the Streak is really difficult to let it fall from the hands...unless with small phones which are easier to slip when using/handling.
then, this is for you:
but seriously.. if that was be, I would be near tears.
I hope you're able to get a new one
I have been lucky so far...8 months no case, 45 days of skiing with it in my backpack, 2 drops to kitchen floor, no damage. But threads like this make me scared. Hope you can get a replacement.
feel so bad for this and scare bout my streak
Sorry for your loss.
Don't despair though, it's a really easy and inexpensive fix now. $45USD and about 1-2 hrs of your time. Detailed instructions with pictures at xda, modaco, pocketables forum. Do a search. Your Streak will be good as new. No restore, flashing needed.
Good Luck
kraz
What is so bad about getting a case? I'll never understand those that take one of the most delicate pieces of machinery ever created and carry it around like a set of car keys. I don't even care about the cost to fix, I'd hate to be without a phone for any amount of time (it is my business phone).
anusthegreat said:
.....
Click to expand...
Click to collapse
.......O U C H !!!
This is Photoshop. No one Gorilla cant die like this.
muteman3 said:
This is Photoshop. No one Gorilla cant die like this.
Click to expand...
Click to collapse
WTFLOLD.
Are you trying to unsult me even more after losing my lovely phone..? T_T
TBH, I'd tell you to go to hell, but there's no Flame Hall around. Anyway, it looks like it does on a photo. I can make a few more from some other angles, but I don't care whether you believe me or not. Just feel free to find a lovely piece of asphalt to throw your Dell on it and dispel your doubts.
anusthegreat said:
WTFLOLD.
Are you trying to unsult me even more after losing my lovely phone..? T_T
TBH, I'd tell you to go to hell, but there's no Flame Hall around. Anyway, it looks like it does on a photo. I can make a few more from some other angles, but I don't care whether you believe me or not. Just feel free to find a lovely piece of asphalt to throw your Dell on it and dispel your doubts.
Click to expand...
Click to collapse
Ayyyyemen, bretheren! I dont doubt you, neither do I care to prove you wrong. I likes my delk streak too much to disprove any claims....
anusthegreat said:
wtflold.
Are you trying to unsult me even more after losing my lovely phone..? T_t
tbh, i'd tell you to go to hell, but there's no flame hall around. Anyway, it looks like it does on a photo. I can make a few more from some other angles, but i don't care whether you believe me or not. Just feel free to find a lovely piece of asphalt to throw your dell on it and dispel your doubts.
Click to expand...
Click to collapse
Я люблю тебя.
That's what my streak looked like two months ago. Then got a replacement through dell for $250. It cost me half the price of a new phone to get refurbished one. Its so sad dell charges us so much to get a refurbished one.
RussianSolja said:
That's what my streak looked like two months ago. Then got a replacement through dell for $250. It cost me half the price of a new phone to get refurbished one. Its so sad dell charges us so much to get a refurbished one.
Click to expand...
Click to collapse
Hows your refurb? Did it get shipped with 2.2 build 14844?
Its good. The rom is sluggish but it's durable. And no it shipped with 2.2.2 build 145 I believe if I'm not mistaken.
RussianSolja said:
Its good. The rom is sluggish but it's durable. And no it shipped with 2.2.2 build 145 I believe if I'm not mistaken.
Click to expand...
Click to collapse
Was curious, I just purchased a second streak for a second line. It came with 2.2 ( 14844) which is what my first streak was before I hit that update triangle and now is 15967.
The new streak runs very fast, sound is louder and crisper than my updated streak. The new is just like my orig was before 15967. Both have the same apps installed.....
Yep rolling the orig back to 14844
I'm going to order a replacement kit for Streak via eBay and fix my device as soon as the parts are delivered. However, there might be a retail service problem if I fail while repairing.
Buy a replacement screen for about $45 and you're set. I am not very handy with tools and I was able to do it in a couple of hours. After having done this, I could do it in about 30 mins or maybe less. The key is to follow directions carefully. I had multiple windows open in my browser to go back and forth from the videos to the PDF directions. My set came with tools by the way. Anyway, good luck and let us know how it turns out. This forum is great for doing things like that and you can always count on someone to help you if you run into a speed bump during the process.