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So, any thoughts about gorilla glass? Today my 2week old dvp shattered. Yes, I dropped it. But, I've dropped phones before with no damage .
I ordered s new one while I fight to get a replacement. Low expectations on that. However I'm thinking my expectations on gorilla glass may have been too high.
Anyone with s more correct expectation level willing to reset mine?
alodar1 said:
So, any thoughts about gorilla glass? Today my 2week old dvp shattered. Yes, I dropped it. But, I've dropped phones before with no damage .
I ordered s new one while I fight to get a replacement. Low expectations on that. However I'm thinking my expectations on gorilla glass may have been too high.
Anyone with s more correct expectation level willing to reset mine?
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technically your gorilla glass didnt shatter you had a bad drop and the glass layer under the gorrila broke. trust me ive taken a hammer to the top layer and nothing. if you drop the phone with the screen facing down then your ok. but drop it on the sides or the back and you can get the layers under the gorilla to break
SHAUN231 said:
technically your gorilla glass didnt shatter you had a bad drop and the glass layer under the gorrila broke. trust me ive taken a hammer to the top layer and nothing. if you drop the phone with the screen facing down then your ok. but drop it on the sides or the back and you can get the layers under the gorilla to break
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no, it shattered. Top, bottom, and every layer in between. I cut myself on the pieces falling off. I do have a pic I'll share later. I thought it landed face down...loohed like it. But the break pattern indicated more towards the edge. Funny thing though, I was also holding my hd2 at the same time..both dropped togethr. One on top of the other. Both broke, indicating the drop was similar to what you day.
The Dell shattered completely, inner and putter layers. Only a tiny part of the screen is alive. The hd2 has cracks, but is usable.
alodar1 said:
no, it shattered. Top, bottom, and every layer in between. I cut myself on the pieces falling off. I do have a pic I'll share later. I thought it landed face down...loohed like it. But the break pattern indicated more towards the edge. Funny thing though, I was also holding my hd2 at the same time..both dropped togethr. One on top of the other. Both broke, indicating the drop was similar to what you day.
The Dell shattered completely, inner and putter layers. Only a tiny part of the screen is alive. The hd2 has cracks, but is usable.
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oh wow can you seperate the gorilla glass from the phone. i mean youll most likely get a replacement mines is coming today the shipped it overnight my battery exploded lol backcover melted its not nice
it would be nice if you provide some details pictures.
SHAUN231 said:
technically your gorilla glass didnt shatter you had a bad drop and the glass layer under the gorrila broke. trust me ive taken a hammer to the top layer and nothing. if you drop the phone with the screen facing down then your ok. but drop it on the sides or the back and you can get the layers under the gorilla to break
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I dropped the phone glass first on a pavement, it had a screen protector. Though the screen didn't break nor are there any scratches but it did get a pin point dent on the glass
I guess if they are not sure about the amount of RAM they put in this phone who is to say if this is a real gorilla glass.
Just curious, the hammer thing you did, was it on a DVP?
I read an article somewhere that said that gorilla glass is only strongest when it is at the center and it is not as good at the edges.
I've seen all Gorilla Glass demo's done hitting it in the middle. I've seen just about every single break happen because of edge damage.
This should be addressed IMO.
My DVP has scratches all over the screen...Scratch resistent my butt..
Good thing I'm getting my replacement today
i keep my DVP in my pocket all the time and the glass doesn't have a single scratch.
bbowman said:
i keep my DVP in my pocket all the time and the glass doesn't have a single scratch.
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Same here.
millerliteguy said:
My DVP has scratches all over the screen...Scratch resistent my butt..
Good thing I'm getting my replacement today
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personally i got one scratch from keeping it in my pocket and several scratches from this one time where i dropped it
and engadget had several scratches on the venue
so some people get lucky and some dont as far as gorrilla glass goes
I had the displeasure of owning the DVP and thought the glass was atrocious. The curved design made it hard to scroll smoothly. And godforbid you try and wipe away smudge prints and dirt - this was a task in itself. However, I dropped it face first from 1 and half feet and not one scratch.
I abuse my phones and the best to take my abuse was my Dash 3G. The DVP is comparable. Only 2 light scratches and i got my phone a week before christmas and did i mention i abuse my phones. They are kept in my pocket with keys and such. Even the chrome trim has held up nice. As for the curved glass i like it.. Very tactile, and easy to use. maybe its my big hands but I like it, even the keys are spaced well and robust. Again, i have huge hands and the on screen keyboard doesnt work for me, but the portrait works well.
I've dropped mine a few times, not a scratch. Just yesterday, my car holster decided to let go of the dashboard, causing the DVP (with a little extra weight attached) to faceplant into my shifter pretty hard. No problems there either.
got my phone a few days ago, dropped it my first time today and the glass shattered
what can I do? I am very disappointed in myself....
I cannot find any replacement parts, I cannot find any repair shops for it... should I sell it as is, or call dell? IDK what to do... it still works fine just has a very ugly screen
erebusting said:
got my phone a few days ago, dropped it my first time today and the glass shattered
what can I do? I am very disappointed in myself....
I cannot find any replacement parts, I cannot find any repair shops for it... should I sell it as is, or call dell? IDK what to do... it still works fine just has a very ugly screen
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if you go to the Dell community site, they will tell you there is nothing they will do. I have a new one, paid for out of my pocket.
alodar1 said:
if you go to the Dell community site, they will tell you there is nothing they will do. I have a new one, paid for out of my pocket.
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dell charged me 249.99 to send me a replacement device...
a cracked screen is considered out of warranty (I think it also includes any physical damage as well...not sure about that part though)
Well no one ever said Gorilla Glass wasn't glass... It is tougher than normal glass against scratches, but it isn't scratch proof nor is it shatter proof.
Remember it is still glass and that means it will break under the right conditions.
frazell said:
Well no one ever said Gorilla Glass wasn't glass... It is tougher than normal glass against scratches, but it isn't scratch proof nor is it shatter proof.
Remember it is still glass and that means it will break under the right conditions.
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yea, sucks because it seems as though they could come up with a better more shatter proof solution....
I'm fed up of dusts under the screen, every product I buy seems to get it after some time.
I'm sure it didn't have this issue out of the box, as I would have realized. Today, my screen got dirty after playing around with it with greasy hands so I thought I should clean it with the microfiber cloth that came with my TV. I was cleaning it, but turns out the cloth wasn't clean either. Anyway it got even more dust on the screen, and when I cleaned the screen, there was dust under the screen that just didn't go away.
There is just 1 of them, it is only visible under direct light or when the screen is white. It is hard to see, but knowing it is there freaks me out. I don't think I can get a replacement either..
What should I do? Live with it?
Sadly only solution is to send it to samsung for a cleanup maintenance. Thats what i did with my phones
That's a solution but I don't really want to do it just for one pixel... And it's on the far bottom-right, not at a place that's easily seemable. But knowing it's there gives me OCD..
aryuautku said:
That's a solution but I don't really want to do it just for one pixel... And it's on the far bottom-right, not at a place that's easily seemable. But knowing it's there gives me OCD..
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I WOULD HATE THAT TOO! SUCKS
Are you sure its not scratches in the glass, afaik the touch screen would be glued to the digitizer like most other touch devices, so i dunno how you got dust under there.
natious said:
Are you sure its not scratches in the glass, afaik the touch screen would be glued to the digitizer like most other touch devices, so i dunno how you got dust under there.
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The dust would be between the top layer of glass and the screen, I had a piece of dust near the edge of the screen that appeared soon after I got the tab, tapped the tab on edge and the dust disappeared never to return.
it is because the builder quality issue. the form between two layer not sealed well.
sometime the duct gets through. it is annoying issue for the phone
It's not at a very-obvious location, and it's really,really hard to see while using it. Now what's smitching my mind is, did it get in there or was it there all the time?
It's a horrible experience to live with it, i lived with it for like 5 months my g2 had a lot of dust under, so what i did is sell it on craigslist, but i chose to meet at night to do the trade so he wouldnt see the dust cuz you really cant see it at night but, i sold it cheap leaving room for the guy to send it back to the factory to fix te problem, selling it could be the best shot for you because if you got dust in there will be more comming in to join the party
Sent from my SGH-T849 using XDA App
rgbc said:
The dust would be between the top layer of glass and the screen, I had a piece of dust near the edge of the screen that appeared soon after I got the tab, tapped the tab on edge and the dust disappeared never to return.
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That isn't possible to get dust there. I dropped my tab and broke the wimpy gorilla glass. I replaces it and I can tell you the glue that binds the glass to the digitizer is very solidly stuck! Are you using a screen protector? Possibly there?
DarkPal said:
Sadly only solution is to send it to samsung for a cleanup maintenance. Thats what i did with my phones
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How much did it cost, and how long did it take?
rangercaptain said:
That isn't possible to get dust there. I dropped my tab and broke the wimpy gorilla glass. I replaces it and I can tell you the glue that binds the glass to the digitizer is very solidly stuck! Are you using a screen protector? Possibly there?
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I dropped my belt buckle on the tab, and got a small line about 2mm on the screen, the LCD is ok, but the top glass is cracked. I have a screen protector, might have kept it from getting bigger.
StarLog said:
How much did it cost, and how long did it take?
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oops, just saw your question. $140, took twenty minutes. The parts and tools took five days to get here from China.
That gorilla glass should be renamed sissy glass. Or panty glass.
Rangercaptian
If you remember where or what it was called, PM me the url or what ever.
http://www.tvc-mall.com/
I hate those little dusts.
I've had some of them under screen protector but never under the screen itself.
semi-related, but my ipod (not a touch, a video) has a ton of pieces of dirt underneath the glass, presumably on top of the lcd
Tears in my eyes!
No, not from the dust...... from the laughter induced by content of this post.
Please don't get me wrong, dust is a genuine concern, so I don't mean any offence whatsoever.
Thanks (+1) aryuautku for one of the best laughs I've had in a while
"Now what's smitching my mind is, did it get in there or was it there all the time?"
Cheers!
Has anyone ever used an invisible shield, they say it's better than a normal
screen protector and it's easy to install, without any dust under it.
Is that true?
Well after dropping my SGS2 five times on hard floor from waist height, I wasn't so lucky the 6th time. Now my glass has a big crack. Luckily I think its just the glass on top as it hasn't affected the display in any way. The touchscreen is working normally and colors are fine too. It isn't very visible when in use with bright colors and from straight angle with normal distance (pics closeup and side angle).
So is this covered under warranty? If not what would be the expected cost and where can I do it?
Mine's in for repair now because of a few nasty scratches on the glass. Unfortunately, the fact that the screen is intact doesn't lower the cost of the repair. The glass is attached firmly to the screen and both are replaced at ones.. I highly doubt that it's covered by the warranty since it's caused by "abuse" and not during production.
I'm using an insurance for this, otherwise the cheapest option would be ordering the display online and doing the swap yourself. I'd contact my local Samsung support for more details on where to repair. And here's a thread on the subject: http://forum.xda-developers.com/showthread.php?t=1253969
Also.. You definitely need a non slippery case since you tend to drop it so often.
Five times that would be classed as suicide .
Damage is not covered by warranty Insurance maybe if you have any .
jje
Yep, no warranty will cover drop damage. I've dropped mine twice in less than a month, putting some big scratch on the plastic the 2nd time, before I smartened up and bought rubber case and screen protector.
The stock shell is damn slippery I'll give you that.
you're not using any case. buy a non-slip case after you get your s2 repaired
Not meaning to rub it in....but I cannot fathom how anyone can drop the phone 6 times, from waist height, within the last 3-4 months? You must hate your phone alot...
My screen cracked before and I sent it back to be repaired. Though I never dropped it. Just took it out of my pocket and noticed the damage. I never bumped into anything either. When asking to get it repaired I stated that on the notes section and said it was a defective screen. It was repaired without any charges.
daaamn man
it really sucks but you droped it 5 times man ,
What have been your experiences with Gorilla Glass 3? The unit on mine cracked with a minor drop, although given it was a drop suffered directly to the face. But a two week phone already cracked. I had better experiences with Gorilla Glass 2 on my galaxy s2
How do car windshields sometimes just chip and sometimes crack all the way across, with a similar sized hit from a rock?
I wouldn't blame your glass, just luck of the draw.
Plus isn't GG supposed to be scratch resistent(not that it totally is) moreso than impact resistent?
LucasDTV said:
What have been your experiences with Gorilla Glass 3? The unit on mine cracked with a minor drop, although given it was a drop suffered directly to the face. But a two week phone already cracked. I had better experiences with Gorilla Glass 2 on my galaxy s2
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Consider yourself lucky if you ONLY cracked the glass. A number of us, including myself, have had experiences where the OLED broke off a "minor drop". In all honesty, you were unlucky AND lucky. If the phone still operates and you can look past the obvious cosmetic blemish (or scar, however you'd like to see it), then ride it out until the price of Gorilla 3 glass comes down. At least you may still have something that operates. Better that then seeing your phone go completely black.
One more note: can you show us where the phone landed on? I'm willing to bet 100 internets that it landed on the sides or corners. A large number of people here have had face down drops and come up clean (as in flat impact on flat surface.)
That sucks bro, I work a pretty labor intensive construction job and I keep my phone in an otterbox with the provided otterbox screen protector. I have dropped my s4 from roof to basement (roughly a 30 foot drop) and my phone is still unscathed. Same with the s3 I had for about a year and a bit. Probably dropped it 200 times, never had a problem. Just lucky I guess.
i guess it really depends how the phone drops, my friend also work in construction, he dropped his S3 from the 3rd step of a ladder last years and it shattered, his S4 fell from the top of a similar ladder and had a very slight chip on the plastic strip around the phone but no screen damage. Corner shots can be especially deadly
You guys need to quit playing around with your phones while at work. That's the problem - your punishment for goofing off.
Lol (just joking)
Sent from my SAMSUNG-SGH-I537 using Tapatalk 2
JasonJoel said:
You guys need to quit playing around with your phones while at work. That's the problem - your punishment for goofing off.
Lol (just joking)
Sent from my SAMSUNG-SGH-I537 using Tapatalk 2
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No but i do agree. If you're careless, or accidentally drop the phone, you should be responsible for your acts, i have dropped my phone a few times before, thankfully, nothing ever happened, but if one day it does, the only person i'll blame is myself, not the construction of the phone, and definitely not gorilla glass 3. It's a phone, not a tank. Nothing is ever specified in any documentation that the phone is supposed to resist any drop.
Gorilla Glass will soon be a thing of the past
http://www.youtube.com/watch?v=OIu1_zoLRgE
Samsung's flexible display is awesome.
My experiences were good for the first 30 hours of my phone ownership, although I guess I can't be too upset at a thin piece of glass shattering upon contact with concrete.
Is there any clear cut way to tell the difference between a broken digitizer and just a broken glass? I can touch anywhere on the screen and it works fine, until I get a shard of Gorilla Glass in my thumb... I could always just shell out $220 for a whole new assembly, but I'd really rather not considering I spent a good amount of my check last week getting the phone.
ouch, you should be more careful.
The glass and digitizer are built together. You will need to buy them both built together. Disassembling the phone isn't too difficult though if you are good with fixing things you might be able to install it yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
UVClay said:
Is there any clear cut way to tell the difference between a broken digitizer and just a broken glass? I can touch anywhere on the screen and it works fine, until I get a shard of Gorilla Glass in my thumb
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When the digitizer is broken the touch capabilities don't work. It rarely breaks as its a piece of material more than anything
Sent from my SGH-I337M using Tapatalk 2
LucasDTV said:
What have been your experiences with Gorilla Glass 3? The unit on mine cracked with a minor drop, although given it was a drop suffered directly to the face. But a two week phone already cracked. I had better experiences with Gorilla Glass 2 on my galaxy s2
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I dropped mine when getting out of the backseat of an SUV. I had the phone in my lap, forgot it was there, slid out and heard a loud SMACK on the rocky asphalt. I looked below and saw my phone laying screen down upon the dirty, New York stone parking lot. I reluctantly bent down and sighed, resigning myself to a $650 charge on my credit card next time I hit up an AT&T store. I picked it up to inspect the damage and...
Nothing. It was perfect as the day I took it out of the box. <3 GG3
Dropped it On a tile floor, bounced around, and very minimal damage.. Dropped from my hand without a case so 4-5 foot drop. The chrome dented where it dropped and the glass sorta cracked/chipped a layer.. There are no breaks, just a small area of damage.. Was quite scared that more damage would be inflicted based on some of the criticisms going around about the poor build
Sent from my SAMSUNG-SGH-I337 using xda premium
joeybear23 said:
Gorilla Glass will soon be a thing of the past
http://www.youtube.com/watch?v=OIu1_zoLRgE
Samsung's flexible display is awesome.
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If the material is soft enough to be flexible I doubt how scratch-resistant it is going to be, and would a screen protector even stay on? I predict people whining about scratches.
Does anyone know if it's possible to buy just the glass for screen? I have a small crack in bottom right corner and a sliver of glass fell out so I can see inside the phone. The LCD digitizer is fully intact no issue. Only thing I can find is full screen replacement with digitizer and all.
I'd like to know as well. I checked one repair shop (Ubreakifix) they stated they have successfully performed the screen replacement once but it was very difficult and cost more than the 200 out of warranty replacement essential offers.
I would personally not bother and just go with the $200 out of warranty replacement that Essential charges
Nickvanexel said:
Does anyone know if it's possible to buy just the glass for screen? I have a small crack in bottom right corner and a sliver of glass fell out so I can see inside the phone. The LCD digitizer is fully intact no issue. Only thing I can find is full screen replacement with digitizer and all.
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You can.
Check out the Essential Reddit.
There is a thread there and also where to get the parts.
tech_head said:
You can.
Check out the Essential Reddit.
There is a thread there and also where to get the parts.
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I can't find it.
Nickvanexel said:
I can't find it.
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https://www.reddit.com/r/essential/comments/8mx94d/successfully_exchanged_the_display/
I see some sellers on ebay, selling only the Glass Lens screen. I am ordering one today for my cracked screen which still responses well. The glass lens is for ~10dollars vs the whole lcd replacement kit for 60bucks.
Let know if anyone has had success with replacement the glass lens only.
DuaSahab said:
I see some sellers on ebay, selling only the Glass Lens screen. I am ordering one today for my cracked screen which still responses well. The glass lens is for ~10dollars vs the whole lcd replacement kit for 60bucks.
Let know if anyone has had success with replacement the glass lens only.
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How did your install go? I'm thinking about going the same route but I'm concerned it'll just be a big hassle and waste of time.
Nickvanexel said:
Does anyone know if it's possible to buy just the glass for screen? I have a small crack in bottom right corner and a sliver of glass fell out so I can see inside the phone. The LCD digitizer is fully intact no issue. Only thing I can find is full screen replacement with digitizer and all.
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Not that I know of, a Fix It Fast repair shop said they can't replace just the glass and have to do the full screen.
I paid $70 for a screen online and they charged $30 for labor so I paid $100 in all to have mine fixed(Only took 45 mins).
I broke my screen and not living in the US meant essential wanted nothing to do with me. If you don't mind buying from Aliexpress there are loads of sellers selling replacement screens. Despite what iFixit say, it was really easy. I just used a heat gun and a suction cup and lifted from the top of the phone first as the ribbon cable is at the bottom. After that there just 2 small screw that hold the cable in.
Only real caveat I have for the DIY route is none of the screens I've seen ship with adhesive to fit them. I just used the narrowest 3M double sided tape for screens I could get and still had to trim it down.
The glass, digitizer and screen are pretty much bonded together as one thing I would really not recommend attempting that even if you find somewhere just selling the glass.