[Q] Hardware issues Dell streak - Streak 5 General

I ordered the streak directly from dell and it came with the top part of the plastic that connects to the screen unglued on the corner opposite of the camera. Then i got them to send me another one...it too is making crackling noises when your hold or press on the plastic piece (don't think this is normal). In addition when i press on the plastic piece...it makes some ripple effects on the screen. Again..this worries me about being able to last as a everyday phone.
Anyone has similar issues?

I have the same issue on mine. How did you get an exchange?

I called them up and they send me another... but that new one has the same crackling noise now on the front camera side
Sent from my Dell Streak using XDA App

did u get your streak exchanged?

Mine has that "crackling" sound too - I've read a few other posts about that, I think it's fairly common, but seems to dissipate the longer you have it. It also ripples if you put pressure on the corners - believe this to be "normal" as well.

Related

Loose Camera lens

Is anyone who has got there desire HD's able to confirm if the camera lens is a bit loose on the back of their phone?
I've just got my phone and lens feels a little loose. I'm not sure if there all like that or if my phone has a fault?
Camera works fine otherwise.
Well if i shake my phone it doesn't rattle or anything, but I'm not gonna prod around with it.
My DHD hasn't this problem...
Sent from my Desire HD using XDA App
Mine isn't lose, but it does appear to be mounted into the frame with a rubber grommet so that could explain why it feels slightly loose. I don't think you have a problem,
Yes i agree its attacted by a rubber grommit :-D
If I shake my handset I can hear it rattle.
It won't fall out or anything but I can move it slightly.
Sent from my Desire HD using XDA App
Don't have this issue...
dwarf said:
If I shake my handset I can hear it rattle.
It won't fall out or anything but I can move it slightly.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I don't have this issue I would return it pal just in case it does fallout after few months.
riz157 said:
I don't have this issue I would return it pal just in case it does fallout after few months.
Click to expand...
Click to collapse
That's exactly what I did this afternoon.
They checked another phone in the shop and it didn't have this issue. They swapped the phone straight away with no problems.
Big thumbs up to CPW they really surprised me with dealing with the issue so quickly and with common sense!
Cheers
If I shake it I can hear a rattle, I can twiddle it with my fingers and rotate it approximately 1/2 degrees. Any fixes or should I return it to the manufacturer. I honestly don't find it annoying.
Don't have this issue - how unfortunate, it seems there are tons of little faults users are reporting.
hadn't noticed this before but the bit surrounding the camera cover moves slightly on mine as well, i wonder whether its supposed to have some give
My second DHD has the loose camera bezzle, amongst the other usual issues (SIM cover, screen, misalinged camera). No 3 being delivered tomorrow, hopefully from a new batch of better built handsets!
webego said:
My second DHD has the loose camera bezzle, amongst the other usual issues (SIM cover, screen, misalinged camera). No 3 being delivered tomorrow, hopefully from a new batch of better built handsets!
Click to expand...
Click to collapse
What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
mupet0000 said:
What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
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Click to collapse
That's a new one for me. Haven't had that on either handset and hopefully won't on the new one! The camera issue is another example of the insides of the handset being misaligned with the chassis. Take a look at your camera to see if it sits in the middle of the glass cover or if it is set too low inside.
yeah the whole innards are misaligned, which is why for some the power button sits flush when it should be sticking out a little, there's a gap between the metal casing and the sim cover, the camera is slightly misaligned, and lastly there's a slight gap between the top of the screen and the metal casing.
Really annoyed by this. That's why im sending Handtec an email describing this and asking them to check my device before they ship it out.
I've got the same issue.
Looks like it's dropped roughly 1mm, does not affect any pics of vids, it's just annoying and the power button is a bit too flush to get a easy access.
so separate to the position of the lens does the bezel rotate on anyone else's dhd?
mupet0000 said:
What is the misaligned camera issue?
When I shake my DHD I hear a rattle, it is the LED flash cover or whatever, if I hold the LED flash when I shake the phone it does not rattle.
Click to expand...
Click to collapse
I get the LED bezel rattle too. Hoping my replacement unit will be better...
mjt said:
I get the LED bezel rattle too. Hoping my replacement unit will be better...
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Click to collapse
I have this same problem. Hadn't had this at first, but noticed it since a couple of days.

HTC Desire HD - Battery cover not flush.

Hello all.
This is my 1st post on here.
I have received my DHD and the battery cover doesn't seem flush from the front. So much so that when trying to find the volume buttons by touch I always press the battery cover instead.
Is anyone else's like this. Wonder if I should get it exchanged.
Many thanks.
Sent from my Desire HD using XDA App
Same here, I feel as though it needs to be pushed down more..even though it seems secure. There does seem to be a very slight raised lip.
I feel that my battery cover is secured really well. It's solid as a rock and requires quite a bit of effort to remove.
I do wish the volume buttons were more distinct (i.e. separate or at least with a feelable division between up and down) and stuck out a bit more.
how do you take the battery out of the phone ? mine seams like its stuck in lol
dazultra2000 said:
I do wish the volume buttons were more distinct (i.e. separate or at least with a feelable division between up and down) and stuck out a bit more.
Click to expand...
Click to collapse
I also find the volume buttons quite hard to feel, especially through the silicone case my phone is in.
I've ended up putting a volume widget on my home screen, as I'm only ever toggling between volume on and silent anyway.
Sent from my Desire HD using XDA App
OK. Thanks for your help.
Looks like I'll have to put up with it.
Sent from my Desire HD using XDA App
When I got my DHD and went to remove the plastic slip from the battery, I noticed that the battery compartment cover was not flush with the alumiium chassis. So much so, that it was a nightmare taking it off. After exerting a little more force than I'd have liked, I got it to pop off by sliding a fingernail up along the volume switch.
When it came to putting it back on, I noticed there is some "give" at the two narrow sides of the cover - it is possible to get it flush by trial and error. I was surprised that was the case but there ya go, it can be done.
i nearly returned a phone cause of this but if you remove it make sure the back is slid into place, and push down on both sides of the volume rocker at the same time it will fit flush mine was like yours took me 3 attempts to fit it
Exactly the same problem.
Should I get it replaced?
Both DHD covers are dodgy in my experience. Once you get them to fit, don't touch them. Both covers feel as if they'd suffer very easily from mechanical wear and tear.
It seems to me HTC have multiple versions of the covers with slightly different shapes. My SIM cover has a small piece of plastic/gum glued onto it to level its height towards the SD card area. I suspect a dodgy manufacturing batch which they augmented rather than ditched for a new one.
I'm yet to see a perfect fit of the covers.
Sent from my Desire HD using XDA App
The covers fit perfectly. The problem is getting them in right. Once they're in they're perfect.

Gorilla Glass screen defect?

So yesterday I had my phone in my pocket all day. During that time I was doing work underneath a truck. Phone was 100% fine after I had finished. Sat down and checked my messages etc. Then I went out and once I got home and took my phone out it had a crack which spans the earpiece grill to around the middle left side of the screen.
I Found this very strange as it had no force exerted on it and is fully protected with a case-mate tough case. The crack is very very fine. I would say it is hairline. So it's obvious it hasn't been caused by any fall damage.
Just wondering if anyone has had any similar experience where they go to get their phone and notice a mysterious crack has appeared. I have also emailed Samsung which they replied saying they will asses it and see if the glass is defective. But I don't know how they would know if it was defective.
I'm also using tough case and once i removed it, after a long time, found that a lot of dust was accumulated between the glass and volume buttons. I don't know if that tiny gap existed or was created by the dust and i wonder if something similar could provoke it in your case.
I always clean under my case. Where the case goes over the screen edge. I usually wipe out the dust daily so it stays clean. There is no impact marks to suggest anything has hit it.
imlgl said:
So yesterday I had my phone in my pocket all day. During that time I was doing work underneath a truck. Phone was 100% fine after I had finished. Sat down and checked my messages etc. Then I went out and once I got home and took my phone out it had a crack which spans the earpiece grill to around the middle left side of the screen.
I Found this very strange as it had no force exerted on it and is fully protected with a case-mate tough case. The crack is very very fine. I would say it is hairline. So it's obvious it hasn't been caused by any fall damage.
Just wondering if anyone has had any similar experience where they go to get their phone and notice a mysterious crack has appeared. I have also emailed Samsung which they replied saying they will asses it and see if the glass is defective. But I don't know how they would know if it was defective.
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Click to collapse
almost the exact same thing happened to my friends SGS2!
He´s always very cautious with his phone but one day he took it out of his pocket en de screen was cracked from around the home button to the volume keys.
Very strange
Fyi, Samsung don't use gorilla glass on there phones, they use there own stuff.
Sent from my HTC Desire HD A9191 using xda premium
Well I sent Samsung an email about this and got a reply yesterday. This is what they said:
I’m sorry you are experiencing problems with your device due to the cracked screen. I can understand your frustration about this.
If you provide the details below your device can be assessed by our team of engineers at our main service centre to see if there is a manufacturer defect with the glass.
If there is no fault with the glass then the service centre will quote you a price to fix the phone.

[Q] Anyone else have "squeaking" or "creaking" build issues?

I haven't heard much about it so I thought I would ask here. The back glass on my phone when pressed on lightly will give a very tiny bit and creak. Not what I expected based on all the reviews about the high build quality. If it's common I don't mind dealing with it, it's a minor issue but if it's an anomaly that might indicate poor assembly I will get a replacement. I know the back glass is very thin compared to other phone with a familiar build so I wouldn't be shocked if it's common. Anyone else have this?
To anyone that has the squeaking issue with there device its most likely just the back is not put on correctly. I had the issue and fixed it by unscrewing the back and putting it back on one of the sides were not pushed in all the way. Now I have no issues and is enjoying this amazing nexus device.
Sent from my Nexus 4 using xda premium
No nothing here. Be careful with those screws. Might void warranty.
I have the same issue here. especially if it's plugged in... every move makes it squeak.
But I was so happy to have one that I didn't think about shipping it in for a replacement.
And I can't open it because I have no torx screwdriver -.-
Same here. There's a creaking when pressing the front glass near the usb connector.
Yeah, I love the device so far, that is my only issue. Not worth sending it back, if I can find my Trox set maybe I'll take a look inside. I don't really notice it in day-to-day usage. Thanks for the suggestion Backslash10.
Only squeaking for me is the volume down when I press my finger on it and go down.
Sent from my Nexus 4 using xda app-developers app
I had a definite creaking problem on mine, but I fixed it by opening it and adding 7-10 strips of 3mm side electrical tape to the inside chassis. This fills up the roughly 1mm porition of extra space I had, and my Nexus is now quite solid.
I've noticed if I press on the back on the left hand side I get a slight click. No squeaking or cracking. A single solitary pop. I'm not going to add tape or anything as it really isn't that big a deal plus you might void your warranty.
I only hear squeaking when pressing where the screws are
rest0ck said:
I only hear squeaking when pressing where the screws are
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Click to collapse
My power button is squeaky. When I press the lower half of it it squeaks. Kinda wanted a perfect device but I dont want to exchange just cause of that... ugh!
mine makes noise around the screw area , like when i push in the chrome trimming at the bottom
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
BxingFetus said:
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
Click to expand...
Click to collapse
This is normal, its just the auto focus camera making the noise.
---------- Post added at 08:59 PM ---------- Previous post was at 08:38 PM ----------
I can confirm I also have this problem- squeaking/clicking plastic bezel on the bottom end next the the Micro USB port.
The defect is best reproduced by holding the phone via the top and bottom edges, and then again with front and back at the bottom- which creates a clicking and popping sound.
I have sent my first Nexus4 back due to this issue.
Opon receiving my new device today, I quickly confirmed that the problem was still present with the fresh device!
I intend to also RMA this device, and hope I'm third time lucky!
This level of build quality it pretty much unacceptable. Surely this can't be a design issue or surely Google would have picked up on this? Or maybe LG just have quality control issues!
Going through Google's returns process so far via telephone has been painless.

Speaker Defective?

When I was in a phone call, the earpiece suddenly became very fuzzy like there was a hardware issue. I have had the phone 4 days and this suddenly just started, or I just discovered it. During my troubleshooting, I noticed it was the way I was holding the phone. I was holding the phone with my pointer finger near the power button and by just applying light pressure, it caused severe interference with the earpiece speaker. I could actually feel the bass and vibration from the ear piece through the back of the phone.
Sadly, as happy as I am with the phone, this could be a deal breaker of this is a total design flaw. Can anyone else confirm this issue? Basically press with your pointer finger around the power button and see if it causes interference with the ear piece. Feedback would be appreciated.
Sent from my LG-H872 using Tapatalk
Seems to be caused by, or made worse at least, by wireless charging. My initial guess is the magnet in charger is screwing up the earpiece.
Sent from my LG-H872 using Tapatalk
OK, exchanged my phone for another G6 and I'm having the EXACT same issue. When I'm on a call and there is the slightest pressure applied around the power button, the earpiece sound becomes extremely distorted. Having a cheap plastic case on it causes distortion, too.
Can anyone else confirm theirs does this, too? Make a call (voicemail or something) and while listening apply slight to moderate pressure various pressure points around phone.
I highly doubt I received two duds in a row.
Sent from my LG-H872 using Tapatalk
I just noticed this problem today and I will get my phone exchanged Monday because it is driving me nuts...
Btw this started today, I didn't have this problem yesterday
Sent from my VS988 using Tapatalk
le0.br4zuc4 said:
I just noticed this problem today and I will get my phone exchanged Monday because it is driving me nuts...
Btw this started today, I didn't have this problem yesterday
Sent from my VS988 using Tapatalk
Click to expand...
Click to collapse
Do you have anything covering the camera? A protector or case?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
Do you have anything covering the camera? A protector or case?
Sent from my LG-H872 using Tapatalk
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Click to collapse
No case, no screen protector. Nothing different. Just happened on a phone call today... Middle of the call too, not even from the start
Sent from my VS988 using Tapatalk
My G6 also started acting up like that also a few days ago. The earpiece while on call was distorted when I press my finger at the back panel. The distortion doesn't happen when I hold the phone by the sides. Did you get to fix yours?
lawrrtan said:
My G6 also started acting up like that also a few days ago. The earpiece while on call was distorted when I press my finger at the back panel. The distortion doesn't happen when I hold the phone by the sides. Did you get to fix yours?
Click to expand...
Click to collapse
Do your have any type if screen protector over the camera area? Or a case?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
Do your have any type if screen protector over the camera area? Or a case?
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
I have a camera lens protector from Nillkin. I have a Spigen Thin Fit case. However, I also have a DBrand-like skin at the back. I found the problem. I think the skin added thickness while combined with the case. When I removed the case, the distortion disappeared even if I press the back. So in the end, I just removed the skin. No distortion even with a case.
I still think the back plate of G6 was poorly made. It shouldn't be like that even if the phone is kinda squeezed.
lawrrtan said:
I have a camera lens protector from Nillkin. I have a Spigen Thin Fit case. However, I also have a DBrand-like skin at the back. I found the problem. I think the skin added thickness while combined with the case. When I removed the case, the distortion disappeared even if I press the back. So in the end, I just removed the skin. No distortion even with a case.
I still think the back plate of G6 was poorly made. It shouldn't be like that even if the phone is kinda squeezed.
Click to expand...
Click to collapse
So after experiencing just this, I did a little investigation. It would turn out the plastic causes interference with the speaker. The technology used is interesting, because the "speaker" for the earpiece is not directly behind the screen on the front of the phone. The speaker is actually behind the camera. The phone channels the sound internally towards the earpiece. The plastic causes vibrational echoes which disrupt this "channeling" or redirection of the sound from the speaker to the earpiece. The case is not the culprit, it is the plastic over the area of the camera. The case merely causes enough pressure to initiate the disruption.
Crazy, huh?
Sent from my LG-H872 using Tapatalk
skyfox99 said:
So after experiencing just this, I did a little investigation. It would turn out the plastic causes interference with the speaker. The technology used is interesting, because the "speaker" for the earpiece is not directly behind the screen on the front of the phone. The speaker is actually behind the camera. The phone channels the sound internally towards the earpiece. The plastic causes vibrational echoes which disrupt this "channeling" or redirection of the sound from the speaker to the earpiece. The case is not the culprit, it is the plastic over the area of the camera. The case merely causes enough pressure to initiate the disruption.
Crazy, huh?
Sent from my LG-H872 using Tapatalk
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Damn. That's crazy man. But I still have the camera lens protector on. I didn't remove it. The disruption is gone though. Did you have any screen protector for the camera lens? Do you still have the earpiece distortion?
Having the piece over the camera only didn't cause issues, but any piece over the glass back of the phone did.
Sent from my LG-H872 using Tapatalk
I have a case and screen protector and have never had any of these issues.
Have you guys found a fix for this issue?
Yesterday I applied dbrand skin on my phone and noticed the same issue. If the back panel is pressed while on a phone call the ear speaker is crackling.
It doesn't matter if the call volume is high or low and it doesn't matter where I press the back panel. It seems to be in random places, like closer to the bottom of the phone or the power button.
While this is not a big deal, it gets very annoying when you are on the call and place the phone between your ear and shoulder to make both hands free. At that time even a little pressure from your shoulder causes massive sound distortion.
lg g6 ear speaker
Certain cases you use on the G6 will make the ear piece speaker sound like a buzzing bee. I can attest to this owning three of these phones. As one of the cases I bought will make which ever phone I move it to would make it sound like a bee. BZZZZZZ.
The one one particular has a soft rubber inside and has a hard shell outside that slips over the inner piece and then squeeze's
the the sides of the phone to hold on. When I switched case or removed buzz went away. So it has something to do with either too much pressure on the back of the phone, or is blocking something else. Not sure but just by sliding back the hard outer shell it went away. Hope this helps. Its probably not the phone. Thought I would re-edit after making some new observations with my G6's The phone earpiece will definately start buzzing if you apply pressure to back of phone just below the power button any where from 1/2 inc down. Let up and it will go away.
ohh thanks daredevil i'm not alone... My speaker start this issue few days ago(After water cleaning)buzzing like heaven fart... My first idea--: water kill but i read this topic not 100 water damage..
I couldn't stand that buzzing bee/crackling sound with my phone, so I sent it on warranty. They replaced earpiece speaker along with inner back cover (the one where wireless charging part is located in US models - mine doesn't have wireless charging). I got the phone, tested and.... damn that crackling sound is still there... So I sent the phone next day back to the service. Got it today and to my surprise the buzzing sound is gone. Even if I put pressure on the various parts of the back panel, including the area underneath the POWER button, there is no crackling sound.
Funny thing is that, engineers in the LG service couldn't reproduce the issue the second time phone landed on their desk.
This means the fix in my case is the mystery.
camera screen protector
lawrrtan said:
Damn. That's crazy man. But I still have the camera lens protector on. I didn't remove it. The disruption is gone though. Did you have any screen protector for the camera lens? Do you still have the earpiece distortion?
Click to expand...
Click to collapse
I had one on mine I had cut it out of an old protector. One piece covering camera and lenses. Phone was buzzing on earspeaker.
I cut it in half and left open the part so that the flash is not covered. Works better now.
I had the same problem with my phone. Whenever I had my hands full and I tried to hold my phone with my had and talk the sound would get distorted. I sent mine in for the repair, when I got it back it was partially repaired. I could still hear the distortion, but it wasn't as bad and more pressure was necessary to cause it.

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