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I'm fearing the worst, but I thought I'd come and see if anyone had the same problem or a possible fix...
Basically a few times I have absent mindedly put my phone in my back pocket and then sat on it! The screen has not broken or cracked, however when I have removed it from my pocket there is a dark black mark that gradually grows smaller and then disappears. I thought nothing more of it until the phone was rebooting the next time, when I noticed on the brilliant white HTC loading screen a small white spot. As I mentioned before, I've accidentally done this a few times and now have a number of these white spots that are only noticeable when the screen is white.
Is anyone familiar with this issue? And more importantly is it fixable?
cheers
ClownShoes
if it's LCD screen, could be permanent... I dunno.
could be damaged lcd
lucky u havnt cracked it when sitting on it like what i did to my ipod. but on my old omnia i also have bright white spot on the screen
I had the same problem and I think is not because of you sat on it. I got it too but without miss treat the phone, so I went to HTC and they changed a new lcd for me.
i have the same marks on my bootscreen also thought it comes from pressure..
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
ClownShoes said:
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
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Click to collapse
depends on how you define "expensive".
yea, LCD is one of the most expensive components of a phone, I'm afraid.
Pressure damage
Yo Peeps
Same happened to mine. Back pocket idiocy.
I fly quite often and when the plane reaches 30000 feet the mark disappears completely. I tried opening mine but I't not worth the risk since the screen still works perfectly (touch as well) and I live in South Africa where the HD2 is barely available (I bought mine in Germany). Also when you twist the screen the mark grows/shrinks.
If anyone finds some smart solution please post. Although the phone works perfectly it's rather sad to have such a beautiful screen stained.
Ive also got this problem. I've had it for the last 2 months. I can only notice it on white screens and its barely noticable then. I can't be bothered sending it off because its so mild. I keep my phone in my front pocket and im miffed as to how it happened though.
JudicatorDex said:
I fly quite often and when the plane reaches 30000 feet the mark disappears completely.
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Click to collapse
There's a smart solution!
ive also got 2 white spots and its visible in white background.
Never dropped it or sat on it.
Its always taken care of and kept in leather case.
Like above poster, i cant be bothered sending it back as im fromi australia and bought it from Handtec UK.
i also have 3 white spots visible on white screens... its really anoying seing this white spots...
I had it on mine too!They replaced the LCD.I've waited 1 mounth.
Damaged
HTC state that my phone is damaged and I have to pay for repair
HTC want £178.68 to replace the MB and send it back to me.
I haven't paid yet as I spent £500 on the phone when it was launched.
When you pay that much you look after it.
It's in my jeans front pocket ( not tight ) most of the time, on a glass bedside table when home and if I take it into the bathroom I wrap it in a towel to ensure no moisture damage.
Look at my phone screen ( image was taken on a webcam not good quality )
The screen was like this from as early as I can remember but put up with it until now.
I have the same problem as U guys. those spots really annoy me. If you find out how to fix it it would be awesome. I woluld send it to htc but i bought mine on polish ebay and i found out that its blocked in uk (report as stolen and sell) i have got a buying proof but i dont know they will accept this. what you guys think?
Hello!
I have the same problems. A few white marks on the screen. I don't have warranty and i hope's to fix that problem by myself.If anyone have an answer please post it!!! Tnx guys, this is my first message on this forum.
Have the same.. It actually seems like the backlight led underneath the spot (on the bottom of the screen) is actually brighter than the rest..
I also started noticing a white spot on the middle of my screen as of a month now. Had the phone as of november last year, and really, this annoys me.
Nothing bad happened to my phone.
Does anyone know whether this is covered by warranty or not? I'd say once more white spots appear something must be wrong in the design/hardware of the phone and HTC should fix it. For free.
isnt it a dead pixel or something ?
like with computer/tv screens.
and a lcd screen with digitizer inc shipping costs something like 87 euro.
its pretty easy to replace by yourself if you use the step by step movie from HTC
ive done it last week and was working again in 20 minutes
(screen cracked btw)
Where do you buy the LCD screen with digitizer? Because now I have white spot marks + my touchscreen isn't even working. I think my digitizer is broken..
i have bought mine on ebay.com
most of them comming from hongkong , its not listed anymore in my ebay account because i bought it more then 60 days ago.
i know i was lazy to fit it earlyer haha
htc hd2 screen or htc hd2 lcd etc
you will find them, just watch for the shipping costs.
they have a custom to rip you off with it
goodluck
My HD2 has been awesome so far, but it recently got a little bit chilly outside, and I live in Ottawa in Canada, so this is a pretty pressing concern. When the phone is being used outside, it seems like the cold weather causes the screen to go a little bit wonky.
When i'm texting, sometimes it won't register my fingers pressing the screen, or it will think that im HOLDING down the button. This wouldn't be a big deal if I didn't live in Canada and winter is coming, but it is and I do. Any help or knowledge in the matter would really be appreciated.
I bought the phone off of Ebay so i'm not sure if it has any sort of warranty on it, Is there any way of telling what revision of screen the phone has? Can i buy a new LCD/Digitizer/whatever on Ebay to fix the problem?
P.S. I searched for cold and screen and LCD but i couldn't find anything relevant to my question. If I missed something, sorry!
Heres a couple things you can try- If you have a screen protector on the phone, remove it and replace it with a new one. I have found that even with a good fitting screen protector, dirt and such can still get under it and cause mispresses. Not relevant to the cold I know, but still something to try. Now, does the device work well under room tempreature conditions? Third, to see what revision you have, check these out: Is your device T-Mobile branded? Under your battery cover, what color is your reset button-yellow or red?
It is tmous with a yellow reset button. It works great inside at room temps. Something to mention is that it does this in Android, not sure if it does in winmo cause I only thought to compare today, but its pretty warm today. HTC said that its still.covered by warranty but is one rather not send it in as is have to pay shipping etc.
hereric said:
It is tmous with a yellow reset button. It works great inside at room temps. Something to mention is that it does this in Android, not sure if it does in winmo cause I only thought to compare today, but its pretty warm today. HTC said that its still.covered by warranty but is one rather not send it in as is have to pay shipping etc.
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Click to collapse
Oooh. In android. Your not alone. This happened to my first hd2 with android. I get off the train after a 3 day ride to seattle, then Bam! freaky screen. It froze and usually when the screen turns off, its back. Well, after 20 minutes i hit the reset. The screen never unfroze and i got tmobile to send me a new one. Now i get the new one. Outside? Same thing! I use bangsters with the evo kernel and it does it a LOT less vs. default kernel. If i use gps with the default bangsters kernal, its frozen. period.
Try a different kernel, different build, new radio (?), or even a new windows mobile build.
I am fairly certain, sending it in won't do any good. Your going to be without a phone for a week or more and when you do get it back, same issue. If you know your going to be outside all day and need a working phone, stay in windows mobile. I will bet my life that win mobile will work flawlessly.
I was so exited with the nand flashing that I flashed from WM 6.5 to diferend Android roms to WM7 back to android and now my touch screen is not responsive any mores.
Can this be because of nand flashing or is my phone just broken???
Hi,
This has been reported by a few people. It appears to be just a hardware issue and nothing to do with flashing Android.
Some have reported just part of (the bottom part) the screen becoming insensitive. For some it only happens sporadically, for others it is a permanent problem.
I undertsand repairs can be made to the phone, or if you are still within the warranty period... return it once you have removed evidence of your flashing etc.
Good luck
I read some where to downgrade the radio, any info on that??
I haven't read anything about that.
Here are some links of HD2 owners reporting similar problems:
Linky
Linky
Linky
Same thing happened to me, I think its just a coincident. Flashing the radio didn't help. Its on its way back to HTC now. Best posting in the thread below, keep it all in the same place for other users. If the list keeps growing there could be a problem??
http://forum.xda-developers.com/showthread.php?t=916591
yet another htc that bites the dust
Same here
Efffff My Life......... Errrrrrrrrrrrr i bought this.
Full LCD Display + Touch Screen Digitizer (fit together solderless already) for HTC HD2 HD 2 ii Leo T8585 T-Mobile ~ Replacement Repair Pasts
from Amazon
i'll let u guys know how i did. wish me luck.
Another one for the list - upgrade to Android NAND a few weeks ago . Now the screen is completely not working . Tried several methods ie. Press hard at buttons, etc sometimes OK but now Completely unresponsive. What make it worse is that out of warranty ( bought Aug 2009 ).
How many HD2 have touchscreen problem after Android NAND upgrade ????
seems to be an android issue than anything. could the android color density have anything to do with it?
lude219 said:
seems to be an android issue than anything. could the android color density have anything to do with it?
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Just got off the phone with t-mobile and they're replacing my phone which has the same issues.
According to the service tech I spoke to, this is starting to happen to HD2's more frequently (including his own). I'm wondering if Android and the increasing number of people putting Android on their phones has anything to do with it. The service tech I spoke to sounded pretty young, and it wouldn't suprised me if he's tweaked his phone too.
My HD2 gets really hot when using Android....particularly when its booting. Excessive heat wreaks all sorts of havoc on electrical systems/devices, and it wouldn't suprise me if the heat is causing damage to the digitizer (ie melting contact points)
The metal backing and rubber case don't help either.
I'm under warranty so it's not too big of a deal for me, other than the inconvenience. Looks like I'll have to bust out the old iPhone 2g for a week!
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Hardware issue
I am almost sure that it is a hardware issue because I took a heat gun on low to the front my hd2 (closer to the ADC or "digitzer") around the corner where the red or yellow on/off button is and it fixed the problem for about 4 days till a went to a concert and left the phone in my pocket while I danced and it stopped working again... decided to just give up and got a new one through asurion insurance
lude219 said:
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Click to expand...
Click to collapse
lude219 said:
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Click to expand...
Click to collapse
The HD2's screen was designed to handle 16M color...the HD2 was designed under the presumption that it would be upgradable to WP7.
I think what's causing a lot of issues are the hacked drivers (including the graphics drivers) needed to run the Android ports. They don't run as efficiently as the stock drivers, consume more battery, and in turn generate more heat.
yup, I totally agree. it's certainly one of the risks of running non-native drivers.
My touch screen started to play up last week - wouldnt unlock via the slider on a flashed Android rom. Reflashed the phone thinking it would cure it, but it didn't. Reformatted the card, and then flashed a different Android rom. Worked for a few minutes, then stuck. Reflashed a WM rom, and the touch screen gave up altogether. Left it a day, and it worked, but when I switched the phone off, and back on, it wouldn't.
Phone was 2 days outside of the Tmobile warranty, but I've sent it back to them as the HTC phones in Europe are covered by a two year warranty....
I have nothing to lose anyway!
mine to, had to hard reset 4 times. then i hard reset did not touch the screen until the next morning and it seems to have fixed it
same problem,after flash android nand,2 week ago,now touch screen is broken
its been 4 months i am going through this this problem. Heating the screen is the best solution. But i founf WM rom which likely is fixing the problem. It happens because of andriod and i am pretty sure about it as i have done thousands of experiments on it. Now in background i run that WM rom and then andriod and never faced any problem.
HD2 touch screen not responding
I am using HTC HD2 since last 1 year..Its out of warranty right now & I recently flashed "ANDROI_PPC-SHIFTPDA_GingerBread_2.3.2_WP7S_V1_NAND_(07.Feb)" & it was all working fine unless yesterday when my 7 months old labrador chew the top right corner of my phone while it was in d cover..Got a slight crack in the glas/lcd..However it is still functional..I mean no color spill or abnormal behaviour in terms of display..except the touch screen has stopped working now..I've tried hard reset..soft reset several times but it doesn't seem to be working...Its driving me insane & I dont know what to do as my phone is out of warrranty...I remember I had a TyTN II 2-3 years ago & got its lcd split/broken somehows & HTC service center charged me INR 4000 / USD $88 to replace it...Though times have changed & HD2 definitely is a much complex device comparatively..So would cost me much more if i give it to them...Just went thru a video on youtube "http://www.youtube.com/watch?v=TdihThJFyz4" in which tutorial for HTC leo's screen & digitizer replacement is mentioned. Im really not sure where the problem lies. Because it was perfectly fine till yesterday before i woke up this morning & realized that my dog has done a lil munching on my HD2..Any suggestions ???
I'm glad to hear that it's not just my phone...
I upgraded to nand aswell and it worked perfectly ever since the first android upgrades came out.. Then about a week ago my screen started messing with me.. Sometimes the lockscreen didn't respond at all, and then it would require like 3-4 reboots before it did? Suddenly one day it stopped working, I did a hard reset and it worked for half a day. Now it's totally nonresponding and I'm going to send it to the repaircenter.... I asked them if messing with the software was a problem, but he said that it didn't matter and that I shouldn't bother to reset the software.. It didn't void the warranty in any way.
soooo my touch screen went out about two days ago. not all the way out, just stop recognizing some touches. heavily dependent on which button i used to wake the device. (running MIUI android)
this will be my fourth tmous hd2.. if i want to pay the $130 for a replacement one because my warranty won't cover it because the water damage sticker is pink. even though the phone has never even seen water.
The first hd2 i had, digitizer went out, the replacement wouldn't even get passed the stick together screen on first startup. so i had to send that back and get a new one. I'm not too sure how badly i want to pay the 130 because it's a known problem on the HD2s and the sticker could have turned from someone breathing on it heavily.
I'm thinkin of maaaaybee getting the sensation in a month or so. but since i'm using a sidekick until then, i'm not sure if i can do it lol. it has an astounding battery life of just over an hour.
anyways, that was my rant about HD2s and stupid warranty/insurance stuff.
i am not sure if it's the usage that people give to MO phones, or if it's just bad luck. I've bought mine used, 6months old "as new", and it runs in perfect order, with no problems at all. (lucky i guess)
well the first one i had for i'd say 8 months.
and then this one for about seven.
but i remember reading a thread a while back about cleaning the connection from behind the end button and it helped the problem but i can't find the thread now.
Hi guys,
So anyways, I had an accident, and the phone fell down, my foot came on it and BOOM! Screen FULLY cracked. some of the glass on the lower left corner has completely gone off. I can actually see the lights behind the button.
Anyways, the GOOD thing is that it is working PEFECTLY. although i fear cuts from the glass cracks, it works perfect. I am running windows phone 7.8 on it.
I am going to the HTC official shop to get the screen changed. ( only they can do it around here ). What i want to know is that do i have to shift it back to winmo 6.5? and change the radio and all that stuff?
Thanks and could anyone say how past HTC 'official' experiences have been?
Thanks again guys.
HD2. THE BEST!
adil1508 said:
Hi guys,
So anyways, I had an accident, and the phone fell down, my foot came on it and BOOM! Screen FULLY cracked. some of the glass on the lower left corner has completely gone off. I can actually see the lights behind the button.
Anyways, the GOOD thing is that it is working PEFECTLY. although i fear cuts from the glass cracks, it works perfect. I am running windows phone 7.8 on it.
I am going to the HTC official shop to get the screen changed. ( only they can do it around here ). What i want to know is that do i have to shift it back to winmo 6.5? and change the radio and all that stuff?
Thanks and could anyone say how past HTC 'official' experiences have been?
Thanks again guys.
HD2. THE BEST!
Click to expand...
Click to collapse
If you are going to pay them to fix it then don't worry about it, they are only fixing the screen.
If this is with some warranty or insurance thing, you should flash stock WinMo 6.5 on it just to make sure they don't say you violated TOS on a technicality.
I've gotten my HD2 fixed thru HTC warranty on a bad Mobo and it went really well, but I did flash stock before sending in the unit.