[Q] Screen issue - Hero, G2 Touch General

Hi again.
Last time I installed this RUU_Hero_HTC_WWE_3.32.405.1_R_Radio_63.18.55.06P_6 .35.15.11_release_signed.exe
Its a unbranded ROM.
I got it rooted and installed VillainROM 12.
It's a blue carebear in the recovery background v 1.6 i think.
And I have this issue with the touch screen, when the error occurs and I taps/presses the screen everywhere it only affects the bottom part of the screen. So when I type and it happens I get a ****load of spaces in my messages. Again, wherever I tap the screen it registers as a tap on the bottom.
It sorts out when I push the power goes standby and then push power again, usualy...
Anyone had this issue, is it software or hardware?
Should I install a 2.73 version over the current one and then root again?
Can I do that now that the phone is rooted and not get the signature errors again? (Bootloader version fail, etc..)
My last post here was THIS.
Thanks again for all the help back there.
Regards,
Thor

Hello again Thor.
Apparently the screen on our Heros is prone to becoming faulty.
First step is to contact HTC to see if your warranty is valid or not,...
If not, you will probably need to take to an independent store and pay for a repair,..
Alternatively, you could try replacing the digitizer / screen yourself?!!

I think I once read someone heated the screen slightly with a hair dryer, then put tight rubber bands around to tighten the screen.
Possibly try putting rubber bands around the top and bottom of the screen to see if that makes a difference or not, if it does, get blasting with your hair dryer.
EDIT..... Read through this thread to see if there are any tips/tricks you can use.
http://forum.xda-developers.com/showthread.php?t=595485

Ok
I better install the backup and unroot it before i send it in for repair then.
Warranty is still ok, unless i have voided it.

Related

Help! Stuck on Align Screen!

Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,

What problems to look for when buying a 2nd hand hermes?

I think this information might be useful for lots of people.
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Everyone who's had problems with herms or knows about them should give an oppinion.thanks
Watch out for:
High frequent tone, ONLY when the display is on. Very annoying.
My phone has been to the shop for 3 times. Now I have got a new phone!
But I miss my HTC......
i had that one too, on the day i bought the 2nd hand tytn. changed the radio and rom and it went away. then the battery started heating, but i don't know if it heated before too
1). turn device on if you can.
2) sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so. Try running a screen alignment (ask if FTouch flo is on the phone & active as this will stop this working and require a soft reset to fix)
2). test the buttons usually the bottom buttons ie. hotkeys, answer/hangup. but dont forget to check out the slideout keyboard too.
3). check to see if the battery gets hot or if there are any "hot spots" on the case. this indicates problems too. there may be a short somewhere on the hermes that is draining power REALLY quickly or may be affecting if power gets to where its needed.
4). soft reset and check if "no GSM" flashes up in the loading stage as this shows its a brick with a corrupted radio rom. this may be fixable but for me personally it would be bought only for parts (and would have to be cheap).
This is what I'd do as it is fairly quick BUT ths works only if you can see the device before you buy it otherwise you may be in for a nasty surprise.
Hope this helps...
hostedrage said:
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Click to expand...
Click to collapse
While it's not exactly a problem, it could be a warning that problems may happen in the future.
Check the stickers under the battery, make sure the VOID sticker is intact and the (at least mine had one) reflective sticker is also intact.
Check the model and IMEI listed on the sticker, then compare it to the model and IMEI listed under the Identity tab in Device Information (Start -> Settings -> System -> Identity tab). This could give away someone trying to sell a HERM100 model as a new HERM200 (and asking a higher price), or a phone that may have been dropped and damaged. Also check the call duration tab if it's being sold as 'low use' (true, this can be cleared, but it's not exactly a couple of taps to do it).
At the very least, this could save the buyer some dosh and expose the seller as the potentially slimy person they are.
White screen mda vario 2
Hi,
I have purchased a mda vario 2, last november, with only 3 months waranty, now I`m having problems.
I have had my screen going white, some times if I go into landscape mode or turn the light on and off by means of pressing the power buton quickly the screen comes back, then the screen sometimes goes all blurry.
Now the phone wont come back on at all, all I get is this white screen, the screen lights up but just a white screen, nothing else.
So I bought a new screen from E-Bay and I connected it up to my phone but I get the same, the screen lights up, same old white screen.
Nothing else, If anyone knows what this problem is I would be very grateful.
It was a shop I brought the screen from off of E-Bay, I asked prior to purchasing this screen if it would be compatible with my phone and they told me that it was.
Many Thanks for any help, ideas what this could be.
Roy2008,
Not nice of you to hijack someone else's thread.
Anyway, read the following thread for information: http://forum.xda-developers.com/showthread.php?t=321163
li-ion have a limited number of hours before it dies i would check batt time of cause thats kinda problematic to test
I appologize if I hijacked someone else`s thread.
As I am new to this site I thought that you just use it like you do in a chat room.
I guess I was wrong, I`ll try to figure out how you use this site without annoying anyone.
My Appologies.
Anyways, Thankyou for your help, and for the hijacking part.
thinking of buying a hermes
I've been reading through out the forums because I am seriously thinking of buying this phone, a second-hand because I can't afford a brand new one. I'm a bit worried about the Whitescreen and D-pad failures thread, it seems it's the usual or maybe common problem of this model. So I have some questions before I do get this model.
-How would I know if the phone has been opened for repairs?
because I read here that you need to open the phone to fix the whitescreen prob.
-Do I look for one that has FTouch flo to check the screen alignment?
is there any other way to do this just in case the phone doesn't have one installed.
-How long does the battery last if you only use it for texting, wifi and making short calls? Also about the battery heating up, does it mean while it's idle? Is it sometimes normal for batteries to heat/warm up?
-ultramag69
sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so
Are there other more ways to check if symptoms of whitescreen is present? I'd really like to be thorough because I'm pretty sure the ones that I can afford would not have any warranty anymore.
The ff. are the things I think I should do to make sure the phone is in good condition:
Make a call
Send SMS
Try wifi
Use the camera
Check all keys/buttons on the front, sides and dpad if all working
Bluetooth
Try a memory card
Pls. advice me if I've forgotten anything else.
I'm actually choosing between Hermes and HTC Elf, I'm leaning more to the Hermes because of the Dpad and it's slightly cheaper than the Elf.
Thanks in advance!
Also check the external speaker, I have four that I tweak, and two had loose speaker connections(made a good deal for me). It's an easy fix, I got the tool at radio shack. BTW these units are out of warranty.
Ok I'll add that.
Anything else?
Essentially a good indication of a possible whitescreen issue is the buttons on the front not working.
To check to see if its been opened look under battery as jdc said, theres a small white sticker over a screw on the right hand side thats says Void if removed, If can see a screw under the flash LED, then its been opened.
Cheers...

A possible final fix of back button I FOUND~

Guys I did some search job today and have a possible final solution to the back button problem.
Luckily this is also in the forum posted by user ID:insaneturbo13
his thread is here:
http://forum.xda-developers.com/showthread.php?t=833663
He is a Samsung Captivate user, right. Since I think if nexus s have met with is annoying problem, other samsung phones may either. So I did some search job in bed with my insensitive-back-button Nexus S, and found the Epic 4G, Samsung Focus, Captivate, etc. Almost all samsung phones got users annoyed by the problem.
Then I searched the Youtube to see if there is any Samsung user had ever achieved some success in solving the issue, and I found.(You won't know how terrible it is when you have to use a U.S VPN just to watch Youtube since it is blocked in here China mainland... really slow speed...together with facebook and twitter...ToT)
My understanding to the cause is: The picture of the back button is a thin line with an arrow, so the inside paint here may over-cover this thin line, which will definitely make the touch action less sensitive. And that's why there are less people got such problem with the other three keys.
And since capacitive buttons actually respond with the obvious temperature difference, so many frustrated nexus s users like me found under warmer environment the problem is less annoying...
Maybe this is only workable for insensitive problem. But hopefully this is a way.
Since I am a Chinese, it's impossible for me to have an exchange with the Bestbuy. So this is my only solution. But for most of you, it's highly recommended to take several exchanges before you definitely want to try this way.
Of course, try this at your own risk
what i did was tighten up the screws on the back of the phone... especially in the lower part of the phone. I haven't seen the issue since and initially it was a pretty often issue for me.
bogdi1988 said:
what i did was tighten up the screws on the back of the phone... especially in the lower part of the phone. I haven't seen the issue since and initially it was a pretty often issue for me.
Click to expand...
Click to collapse
I think this is also a good way to solve the problem especially when you dont have to take to phone apart~
The theory may be the same, which is to make the distance between your touch and the module inside shorter cuz there is a piece of rubber under the button position so it can be possible~~
Thanks for sharing this way Dude~~~
bogdi1988 said:
what i did was tighten up the screws on the back of the phone... especially in the lower part of the phone. I haven't seen the issue since and initially it was a pretty often issue for me.
Click to expand...
Click to collapse
how did you access the screws at the bottom to tighten them?
Take off the battery cover. You have 6 bright screws around the edges of the phone. Tighten those up.
Sent from my Nexus S using XDA App
Although, I know this is not gonna help, but it comes from personal experience.
In the beginning, I used to be haunted by the silly back button "bizarre".
I factory reset the phone then voila. It's gone.
The reason I am confident to post this is, my brother's phone was fixed in
a same way as well. I know, I can be just lucky, but I just wanted to share.
bogdi1988 said:
Take off the battery cover. You have 6 bright screws around the edges of the phone. Tighten those up.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
thanks, I decided to watch the video on how to take apart the phone this morning, didn't do it, but it covered the screw access for the hidden 2 screws.
tightened the screws what little bit I could without fear of breaking something (they were already pretty tight), but it made no noticable difference.
I actually got my phone a few days before they were launched (friend is at&t store manager), so I 've been living with it as long as they have been available. it's annoying, and did get a little better with froyo, but not bad enough for me to tear apart the phone and risk damage to the screen...
droptopmas said:
thanks, I decided to watch the video on how to take apart the phone this morning, didn't do it, but it covered the screw access for the hidden 2 screws.
tightened the screws what little bit I could without fear of breaking something (they were already pretty tight), but it made no noticable difference.
I actually got my phone a few days before they were launched (friend is at&t store manager), so I 've been living with it as long as they have been available. it's annoying, and did get a little better with froyo, but not bad enough for me to tear apart the phone and risk damage to the screen...
Click to expand...
Click to collapse
there are no hidden or covered screws and the phone doesn't need to be taken apart.
look here: http://guide-images.ifixit.net/igi/BJtxWYS4NMaMyMKL.medium
these are the 6 screws
Mine just started this thing where it presses the back button by itself. Pretty anoying and is making the phone useless. I can't do anything without it just hammering on the back button.
hi everyone,
i'm new to this forum, and joined to see if anyone has been successful in fixing the back button issue...
i've followed some of the advice from previous posts (tightening screws, reset factory settings, updating the OS) but still no luck.
hoping that someone might have discovered a fix (apart from returing the device!) they could share.
thanks!
-----------------------------------------------------------------------------------------------------------
hi everyone,
After posting the thread above, I updated OS to 2.3.3 and now back button is working fine.... I waited for a couple of weeks before confirming this, so hopefully anyone still waiting on a fix could try what I did. This seems to be a software problem more than anything else...
btw - 2.3.3 noticeably washes out colours, and there's a yellow/green tinge to white space. awful.
sadkorean34 said:
Although, I know this is not gonna help, but it comes from personal experience.
In the beginning, I used to be haunted by the silly back button "bizarre".
I factory reset the phone then voila. It's gone.
The reason I am confident to post this is, my brother's phone was fixed in
a same way as well. I know, I can be just lucky, but I just wanted to share.
Click to expand...
Click to collapse
Hi
I did the same and the problem has gone - just realised after reading your post that factory reset solved this problem.
My phone is constantly on 3G but whenever it dips into Edge or has a weak data signal I notice the back button issue as well. And I tried a factory reset but it did
not fix the problem on 2.3.3
Back button issue
There are a few longer threads in this forum about the back button issue on the Nexus S -- for some people the back button doesn't work at all, and for others it turns on all by itself. There were a few replies from a Google employee (ryguy) who said it would be fixed in an upcoming OTA update, etc. but some reported having problems AFTER getting 2.3.2 when the problem didn't exist before. There are also other reports of tightening the screws on the back of the phone, which haven't tried but seemed to improve things for people whose back button WASN'T working at all.
For my phone around 2-3 weeks after buying it I had the back button come on all by itself. I fixed it by doing hard resets, as suggested on an earlier thread that deals with this issue (it's like 10 pages long but has the complete story of everyone's experience and fixes with this issue). Anyway, the point is for me after the first hard reset the problem persisted, so I did it a few more times (like maybe 5 times) and now it's gone.
There are some people who tried a hard reset (factory settings restore) and the problem still persists but I think that you have to do as many hard resets as possible (like, over and over and over) until the problem disappears. I'm rooted so I did a Nandroid backup first, then did 5 hard resets through Clockwork Recovery (select the "Wipe User Data" option), and after five hard resets I just flashed by backup and I was back to where I was, minus the back button issue. You don't have to be rooted, of course, to do this, but if you are, doing that ROM Manager backup allows you to quickly reinstall everything to the exact way it was after you're done with the five or 10 hard resets or whatever.
If you're unrooted you can power off the phone, then turn it on while holding the Up Volume button. This boots you into Bootloader mode and you can navigate around to do a factory reset. Or, if you are rooted and have ROM manager, you can use ClockworkMod Recovery like I did (see other threads on how to use these programs).
Anyway, again for me I had to do a bunch of these hard resets to fix the problem, so if it persists after the first two resets, I think you have to keep doing it until it disappears. Hope this helps - TC
Samsung Nexus S with root access
Stock Android 2.3.1
tchan1 said:
There are a few longer threads in this forum about the back button issue on the Nexus S -- for some people the back button doesn't work at all, and for others it turns on all by itself. There were a few replies from a Google employee (ryguy) who said it would be fixed in an upcoming OTA update, etc. but some reported having problems AFTER getting 2.3.2 when the problem didn't exist before. There are also other reports of tightening the screws on the back of the phone, which haven't tried but seemed to improve things for people whose back button WASN'T working at all.
For my phone around 2-3 weeks after buying it I had the back button come on all by itself. I fixed it by doing hard resets, as suggested on an earlier thread that deals with this issue (it's like 10 pages long but has the complete story of everyone's experience and fixes with this issue). Anyway, the point is for me after the first hard reset the problem persisted, so I did it a few more times (like maybe 5 times) and now it's gone.
There are some people who tried a hard reset (factory settings restore) and the problem still persists but I think that you have to do as many hard resets as possible (like, over and over and over) until the problem disappears. I'm rooted so I did a Nandroid backup first, then did 5 hard resets through Clockwork Recovery (select the "Wipe User Data" option), and after five hard resets I just flashed by backup and I was back to where I was, minus the back button issue. You don't have to be rooted, of course, to do this, but if you are, doing that ROM Manager backup allows you to quickly reinstall everything to the exact way it was after you're done with the five or 10 hard resets or whatever.
If you're unrooted you can power off the phone, then turn it on while holding the Up Volume button. This boots you into Bootloader mode and you can navigate around to do a factory reset. Or, if you are rooted and have ROM manager, you can use ClockworkMod Recovery like I did (see other threads on how to use these programs).
Anyway, again for me I had to do a bunch of these hard resets to fix the problem, so if it persists after the first two resets, I think you have to keep doing it until it disappears. Hope this helps - TC
Samsung Nexus S with root access
Stock Android 2.3.1
Click to expand...
Click to collapse
i think mine is forever beat. 15 hard resets and its still there.
My apologies for bumping such an old thread... But i got a captivate to serve as a backup phone, and i slapped over ICS on to it..
Everything was super awesome.... BUT! not the Back button.
A few minutes of google'ing later, im here.
So after reading through this thread, and the one linked to in the OP, i opened up my Phone and ....well....went on with it.
50 Minutes later :
http://img24.imageshack.us/img24/8361/dsc03039j.jpg
http://img818.imageshack.us/img818/4579/dsc03040d.jpg
Some Tips :
1: Once your down to the frame with the LCD assembly stuck to it, first remove the Antenna Module. Under that disconnect the black ribbon connector. (This ribbon connects the capacitive button module to the main board).
2: Before starting to Pry apart the LCD from the frame, take a hair dryer and heat up the edges of the LCD Assembly's frame. This helps a freaking lot in prying it apart. Plus it somewhat preserves the 3M adhesive tape present underneath, and can easily be reused.
3: Start prying open the LCD, from the Ear piece side. Take your time and DO NOT!! And i freaking mean, DO NOT!!!!! rush through while removing the LCD assembly.
4: When your almost half way through (or slightly more , but significantly above the capacitive buttons) take a peak between the frame and the LCD assembly, youll see the "Bridging/Connecting" ribbon i mentioned earlier and it might be stuck to the LCD's back.
-> the best way to proceed further is to simultaneously heat up the "glued" parts and slowly continue with removing the LCD. This way, the glue will not stick to the whatever parts it is meant to stick to , THAT strongly and will be much easier to remove.
5: Now as soon as you reach the part where you can see the Capacitive button module sticking to the LCD assembly, go into SUPER FREAKING SLOW mode... THE RIBBON UNDERNEATH IS VERY VERY FRAGILE! ONE YANK AND YOU'LL HAVE TO PURCHASE A NEW CAPACITIVE MODULE.
*Best way to do this is, to again simultaneously heat the concerned parts while slowing pulling the LCD assembly and the capacitive button module apart.*
You can try going LEFT-RIGHT-LEFT-RIGHT alternatively, to slowly make the adhesive give away.
6: After you have the LCD assembly out, its pretty much dependent on how stable yours hands are at slowly etching out the Light gray parts.
-> You can hold the LCD assembly against a TABLE LAMP / some light source, to better see which parts of paint you need to etch out. *i Almost etched the whole of my back button* So be very careful and gentle as well PATIENT!
Before assembling the LCD back into the frame, i took a small piece of paper (about the size of the capacitive button module) and stuck it between the frame and the module. Just so that it makes better contact with the LCD assembly.
7: Stick the LCD back onto the frame and again heat up the edges. Also while putting the LCD back together, make sure the adhesive tape has not lumped up on any of the edges (This might have happened while trying to pry the LCD out) , if it has, then just gently even/flatten it out. Stick the LCD back and heat the edges. Rest, just take a soft cloth and squeeze the LCD's edges and frame together,so as to make sure they stick together properly. The heat really helps in bonding things here.
Assemble back the phone, blah blah.
I used a CREDIT CARD to start prying the LCD away from the frame. It was pretty easy, because of the heat.
DO THIS AT YOUR OWN RISK! I AM NOT RESPONSIBLE IF YOU SOMEHOW MANGE TO MESS UP YOUR PHONE! Specifically the LCD and the CAPACITVE TOUCH MODULE!
Big thanks to the OP for posting this.

HD2 Screen Backlight Problem?

Hey guys! I have searched the forums and haven't found a problem quite like this yet. Recently, I got some water on my phone, but was able to wipe it off, and it worked fine, and the water damage indicators on the phone are still white. During that day though, after rebooting the phone, the screen appeared to not turn on, so i thought it WAS water related damage, of course.
I put the phone in rice for a few days, and NOTHING, till one day i looked at the phones screen under intense light.
The phone vibrates after you power it on, but then that's all you get, but upon further inspection under a bright light you can see the MAGLDR boot screen come up, and load all the way to the GO GO GO part, then it freezes and stops.
The screen is still black, and there's no light at all, you have to hold it DIRECTLY under bright light to see it.
I am ..or was...running the android NexusHD2 gingerbread 2.2 NAND (2.3.2) rom with MAGLDR 1.12 installed.
I can get into the boot menu, and all the hard buttons work. I can even play tetris, when i can see it. >.>
The MAGLDR seems to work fine, the android doesnt work, or load anyway.. I an go into USB flasher, option 5 on the boot menu, and reload android, but it does not resolve the problem.
Any suggestions oh wise XDA members?
I am not an expert when it comes to the hardware side of tbe HD2, bjt I am learning. It kinda sounds like you may have got some water inside the unit either through the speaker opening t the top of the front of the phone or in around the small openimgs around the buttons at the bottom of the front of the phone. My bet is it was the buttons cuase this is close to the digitizer. And it sort of sounds like the digitizer is malfuncting.
Seeing as you have tried reflashing the ROM the only real sugestion I got is maybe get you a small hex head screwdriver and open up your HD2. Take the mainboard out and the digitizer out and very lightly use a hair dryer on the low setting to try and dry them out. make sure to bold the dryer a good distance from them cause you do not want to get them hot just dry them out.
Now you still have a waranty I would just do a warranty exchange or have them repair it. If you don't have a warranty and don't want to try this I do not blame you. It is just the only idea I have. You can always find a cell phone repair shop and have them do it.
Best of luck.
This happened to me too. My HD2 was completely submerged, but luckily for me I had the torx needed to immediately open it up. I didn't use a dryer, but I did towel it off. Then I just left it off and apart for 5 days before I actually put in the battery and turned it on. I did have to replace the screen because it cracked to hell, but my main concern was knowing that it would still function. Good Luck.
Okay, I contacted HTC today after reinstalling winmo 6.5 stock for the HD2, A guy named bob told me I could send it in and have it repaired covered by HTC. My guess is that because the water damage indicators are white, they shouldn't void me, right?
I am guessing it IS the digitizer because of the following reasons.
Winmo works fine, though the sim card will need to be replaced, which is no problem. the touch screen does not function and the screen is still black and wont light up, but winmo boots successfully, like I said, viewing under bright light.
I think I am going to try and send it to HTC, if they say its void, then I am going to try repairing the digitizer, as the tmo digitizers are readily available now. Before that though, I will try your suggestion T-Macgnolia.
I'll post my results soon!

Screen issue

Happy new year everybody,
I have a screen issue. Sometimes half of the screen is static/white noise (see attachment (not my pic, but issue is same)).
It is a hardware issue.
I contacted ZTE and they are willing to replace it.
But i have custom ROM installed on it.
Do you think this will be an issue for them?
Thanks
Waancho said:
Happy new year everybody,
I have a screen issue. Sometimes half of the screen is static/white noise (see attachment (not my pic, but issue is same)).
It is a hardware issue.
I contacted ZTE and they are willing to replace it.
But i have custom ROM installed on it.
Do you think this will be an issue for them?
Thanks
Click to expand...
Click to collapse
Does this static screen pop-up when you go into recovery mode?
troy5890 said:
Does this static screen pop-up when you go into recovery mode?
Click to expand...
Click to collapse
Thanks for the reply.
Yes it also has the static in recovery mode.
The issue is independent of the software, it is a hardware issue.
I successfully put my A2017G back to full stock yesterday by using TWRP to flash stock bootstack, stock bootloader and stock recovery.
I would recommend to try to find a 'back to stock' method that works for your specific model. I have no experience with ZTE RMA service, but ZTE does not officially support unlocking. For this reason it would not hurt to be safe and make sure the phone is full stock when you send it in.
Waancho said:
Thanks for the reply.
Yes it also has the static in recovery mode.
The issue is independent of the software, it is a hardware issue.
Click to expand...
Click to collapse
I guess you were the one asking for the button placement on the TWRP thread?
There are two ways around this:
-If you have an A2017G: Flash raystef66's B09 flashable packages, then follow the guide on how to get rid of the bootloader unlocked message. You don't lock the bootloader but it also doesn't show that it is unlocked. Also, in Europe, OEMs can't refuse to fix a software-tampered phone's hardware problem unless they can prove that the issue was caused by the software. So if you are on B09, no 5 second screen, they will most probably not even notice, and if they do they can't do anything.
-If you have an A2017U: MiFlash then lock BL. Just put the phone in EDL mode and flash a full stock package (i think WesTD made a thread with back to stock files for all 3 models). Then try to access Fastboot; if you can't then maybe you can use raystef66's guide on how to get rid of the bl unlocked message, because it also restores fastboot, but we're unsure if it works on the U for the time being. Or get Fastboot some other way if there is. Then lock the BL and send the phone on its way.
I have a theme on TWRP so the layout is totally different. Would send you screenies if i didn't have it.
Choose an username... said:
I guess you were the one asking for the button placement on the TWRP thread?
There are two ways around this:
-If you have an A2017G: Flash raystef66's B09 flashable packages, then follow the guide on how to get rid of the bootloader unlocked message. You don't lock the bootloader but it also doesn't show that it is unlocked. Also, in Europe, OEMs can't refuse to fix a software-tampered phone's hardware problem unless they can prove that the issue was caused by the software. So if you are on B09, no 5 second screen, they will most probably not even notice, and if they do they can't do anything.
-If you have an A2017U: MiFlash then lock BL. Just put the phone in EDL mode and flash a full stock package (i think WesTD made a thread with back to stock files for all 3 models). Then try to access Fastboot; if you can't then maybe you can use raystef66's guide on how to get rid of the bl unlocked message, because it also restores fastboot, but we're unsure if it works on the U for the time being. Or get Fastboot some other way if there is. Then lock the BL and send the phone on its way.
I have a theme on TWRP so the layout is totally different. Would send you screenies if i didn't have it.
Click to expand...
Click to collapse
No i was not the one asking for the button placement on the TWRP thread, but thank you for your help.
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
olli196 said:
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
Click to expand...
Click to collapse
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
freeknz said:
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
My phone had this issue yesterday evening....it kinda flickered in and out a couple of times. I didn't know what to do, then gave it some "percussive maintenance" and it seemed to be back to normal. Looking here....I see that exact same issue pop up. Know I know what to do to actually "fix" it if it happens again. Thanks a lot!
@a2tz,
Hi, are your phone's screen flickered or just the LED ? Can you describe it more clear?
Half screen problem any help?
freeknz said:
i had the exact same issue after i dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
is it really a hardware problem? It happened to me when it provides the android version 8 beta. Also happens to me when i'm in recovery twrp 3.2.1
Had the same problem before, and a hard press along the edge 2 or 3cm from the botton right corner and there's a click and problem solved.
However, on this occasion I believe my 2 year old daughter washed my phone as it was wet, and even after 24 hours in a bag of rice it's still not working, so time to try out this VIP warranty!
This is a hardware issue. The connection for the screen can pop out just enough to cause this issue. There isn't any tape holding down the connector so it can pop off really easy if dropped the right way. I actually brought a phone with this issue for cheap. Took me an hour to fix it permanently and added tape to the connector so it doesn't happen again.
greencartim said:
This is a hardware issue. The connection for the screen can pop out just enough to cause this issue. There isn't any tape holding down the connector so it can pop off really easy if dropped the right way. I actually brought a phone with this issue for cheap. Took me an hour to fix it permanently and added tape to the connector so it doesn't happen again.
Click to expand...
Click to collapse
it's weird, there's a metal plate but it only keeps the battery and USB connectors down
Choose an username... said:
it's weird, there's a metal plate but it only keeps the battery and USB connectors down
Click to expand...
Click to collapse
When I first opened it up I was thinking the same thing. I feel like as time goes on, these phones will show up on eBay with this issue. It's definitely a design or manufacturing flaw. A bit of tape would solve this issue but a metal plate would be ideal.
greencartim said:
When I first opened it up I was thinking the same thing. I feel like as time goes on, these phones will show up on eBay with this issue. It's definitely a design or manufacturing flaw. A bit of tape would solve this issue but a metal plate would be ideal.
Click to expand...
Click to collapse
"That issue is unsolvable, I have to change the panel. I'll give you $100 for it"
Easy Fix
olli196 said:
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
Click to expand...
Click to collapse
Thanks man! Dropped my phone 30 minutes ago and the same thing happened. I was devastated not because of the damage itself but because of the expected wrok and wait for parts. I hate fixing these new phones with glue everywhere. A nice thumb press and presto! Back to order. Thanks!
Re: thumb-press fix: Thanks! It worked!
Thank you so much for taking the time to post your fixes! I had the same problem of half-screen and flickering on and off after dropping it, and yes, it is definitely a hardware problem which I fixed permanently by taking ollie196 and freeknz's advice. Just press firmly with your thumb near the right-center of the screen -- poke around until you hear a faint but audible "click". Worked for me (it's been about a week with no problems, so far). Just be careful not to drop your phone again!
freeknz said:
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
Just found this thread. Same issue here after a hard drop. Pressing on the screen as stated above does seem to fix it. It's clearly a hardware issue so I suspect I'll crack open the phone soon and see if I can snuggle up the loose connector.
crakzhaft said:
Just found this thread. Same issue here after a hard drop. Pressing on the screen as stated above does seem to fix it. It's clearly a hardware issue so I suspect I'll crack open the phone soon and see if I can snuggle up the loose connector.
Click to expand...
Click to collapse
well, know that there's no going back. You'll lose the double sided tape and you'll also probably ruin the protective cloth that goes upon the speakers, plus you risk breaking stuff like the volume buttons or getting the frame dinged up. Since your phone works, i'd suggest you keep it like that until you want to change the battery or something else.
All this coming from a guy with 3 axons, just sayin'

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