If i upgrade from the hero on october 1st and the epic 4g still has all these bugs and stuff, would i be able to downgrade back to the hero and re-upgrade later when everything is fixed or will i have to just switch for different phones over the 30 day period
Sent from my HERO200 using XDA App
If you downgrade within 30 days, you will void any rebate that you might get for the phone
If you upgrade and don't like phone, can return within 30 days for a $35 restock fee (ugh), and go back to your phone. You do not lose your upgrade or ability to do so at a later date. Just the cost to try a different phone and return it.
And this is from hero to Epic and loving it.
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I wasn't due for an upgrade for another month but the local Best Buy had some white and black ones in stock, so I called Sprint and they moved my date up a month so I could go ahead and upgrade. This was 21 months in on one line and 11 on the primary line for the upgrades. Just thought if you are due for an upgrade then it might be worth your time to call Sprint and see if they will move your upgrade date so you can get the EVO if you can find it.
You just got lucky that you had a cool rep to do do that for you. I tried and they wouldn't go for it when they first came out. I had to pay an early termination fee for my Touch Pro in order to get my EVO.
When in doubt Sprint will always let you upgrade at least one month early. One thing you can do is call, talk to a manager and tell them how badly your current handset blows and you wanna upgrade. Normally you'll get some grief at first but if you threaten to cancel service and tell them you'll get an iPhone than they submit to your wants.
Sent from my PC36100 using XDA App
I was behind for an upgrade when I got mine. I just told sprint my problems with the pre and was really liking the evo, and would be willing to sign another 2 years I'd they could renew my upgrade date. I got my pre like 14 months ago. It helps to tell them that you're trying to decide on the evo and a phone on another network, for me it was the droid.
AcIdC0R3 said:
You just got lucky that you had a cool rep to do do that for you. I tried and they wouldn't go for it when they first came out. I had to pay an early termination fee for my Touch Pro in order to get my EVO.
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If you are with Sprint enough time, you can upgrade every 11 months. not even 12.
And I don't think any other company does that.
baiatul said:
If you are with Sprint enough time, you can upgrade every 11 months. not even 12.
And I don't think any other company does that.
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I've been with Sprint since before it all became digital and the days of the brick phones so if that's not long enough, I don't know what is.
I wasn't due for an upgrade until Sept 1, went to best buy on June 20th and they said I was eligible.......
If you pay over like 120 or 130 a month for Sprint service than you are a premier member. One of the perks of this is upgrades every year vice 2 years. You're also supposed to get priority in store service and you get accessories for like 25% off. There's more, just go check it out on Sprint's site.
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you're lucky. i was 3 weeks early to renew my contract as a premier member, but they would not renew it since i was getting an evo. they wouldn't even sell it to me straight up. i even got into an argument with the manager because i was getting different stories about me upgrading and/or purchasing the phone for full price. they only wanted new lines for the evo.
I had a week to go for my upgrade, but Sprint would not budge. I contacted the retentions department and the rep said the only way they would move my upgrade date up is if I had the BB representative call customer service and tell them that my phone was broke and that I was looking into the evo. Essentially they could replace my current phone and I was only going to keep it for a week and get the evo or they could save some money and move my upgrade date up. The customer service rep didn't resist the move.
Sent from my PC36100 using XDA App
mlee0921 said:
you're lucky. i was 3 weeks early to renew my contract as a premier member, but they would not renew it since i was getting an evo. they wouldn't even sell it to me straight up. i even got into an argument with the manager because i was getting different stories about me upgrading and/or purchasing the phone for full price. they only wanted new lines for the evo.
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This is exactly what I'm talking about. I had to go through BB and open a new line on my account as a family plan. This is where Sprint falls short. Evidently in my area they don't practice what they preach. My Touch Pro broke a week before the launch of the EVO and I was even charged an early termination fee on a broken phone. This alone almost swayed me to go with Verizon but decided to give Sprint one more chance.
I was planning on adding a new line anyway when i was gonna get the evo. So when i went in telling the rep at the store i wanted just a case he asked why i wasnt getting the phone through them, to which i replied. i pre-ordered from best buy . 2 of them (one for me and one for my buddy). The rep asked how much i had put down i told him 50 bucks. he told me he would match that if i bought through them. I kinda hesitated, and told them i had pre ordered 2, to which he answered, we'll match that also. I went ahead and got them from the sprint store. thats not the best part, they gave me all sorts of discount (23% off my phone bill) and when i went to look at my phone bill the new line is already ELIGIBLE for an UPGRADE. and the old line i had (the Hero)is eligible in october, and they told me that i couldnt change main number or id lose the upgrade on the hero, but my evo is now my main line.. LOL i guess i win LOL. when the new phones come i dont have to wait or Early Terminate. HAHAHA
So I got a mt4g my remorse ends the 19th...I got the mt4g thru t-mobile loyalty for 150 if I wanted the nexus s would they give me the same deal?
Sent from my Nexus One using XDA App
Nope. I'm in the same boat as you. talked to retentions about that issue myself. The prob is that they put a change in the system for the transaction of the phone they are giving you to upgrade so you don't pay full price for the phone.
Since nexus is only available through best buy (third party) they can't help you. That's what retentions told me anyway. I like the mt4g but miss the extra screen real estate, and all of the ones they sent me have the washed out screen.
Sent from my SGH-T959 using XDA App
Were you off contract when you purchased this upgrade? If so once you return your phone your account should reflect that your contract period is expired, if that is the case you should then be able to go into best buy resign for two years and get the phone for $200. I talked to best buy about this yesterday.
what they did was wave my old contract and started it new when i phone ordered the mt4g 2 weeks ago
jayrod yeah im missing the screen space too!
jbg1 said:
what they did was wave my old contract and started it new when i phone ordered the mt4g 2 weeks ago
jayrod yeah im missing the screen space too!
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If thats the case then when you return the mt4g your contract should revert to the old contract. If you were past your two years you should qualify for the $200 price.
Do you have to get a data plan with the Nexus S if you purchase it with a contract?
And if so, can that data plan ever be canceled later on by calling Tmobile? For example, if I wanted to get the Nexus S as a gift, but wanted to save some money. I have a line on my family plan eligible for upgrade, say I upgrade it with that line, am then forced to get a data plan, but I give the Nexus S as a gift to someone who will use their own data plan... can I cancel the data plan that I had to purchase on my line which I upgraded with?
Just return the phone to T-mobile. They'll reinstate your upgrade, cancel your contract, put you on your old terms. Then simply go to best buy and reup through them.
It doesn't work like that, I called tmobile today, they told me to make sure with best buy because 3rd party suppliers can't see phone has been returned, I work @ bb and after shift talked to the bb mobile manager n he said the same that tmobile just puts a note on you # saying avalable for upgrade n they can't see it because tmobile doesn't update the computer...thus it can't be done so a lot of people who took advantage from remorse might not get this
Sent from my HTC Glacier using XDA App
jbg1 said:
It doesn't work like that, I called tmobile today, they told me to make sure with best buy because 3rd party suppliers can't see phone has been returned, I work @ bb and after shift talked to the bb mobile manager n he said the same that tmobile just puts a note on you # saying avalable for upgrade n they can't see it because tmobile doesn't update the computer...thus it can't be done so a lot of people who took advantage from remorse might not get this
Sent from my HTC Glacier using XDA App
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Why are you telling t-mobile anything about best buy?
All you have to do is tell tmobile your dissatisfied with the phone upgrade you used. Tell then you're going to wait until a better phone comes out a few months from now, and you want to go back to your old rate.
(that's what the remorse period is for).
Then simple stroll into best buy and use the upgrade your entitled to.
That's the point, returning the phone won't AUTOMATICALLY cancel your new contract and revert back, so BB wont see the upgrade available!
Last year I upgraded to mytouch3g, returned it 20 days later then a week later closed my account. This was done at a tmobile corporate store. Tmobile charged me etf. When I called to dispute, they had to call the tmobile store and they had to look up my account at the store and confirm that I returned the phone.
If they had this much prob at a corp store, you're going to have probs returning and next day going to BB to try and upgrade to Nexus S, cuz systems aren't connected and etc.
Sent from my Nexus One
JCopernicus said:
Why are you telling t-mobile anything about best buy?
All you have to do is tell tmobile your dissatisfied with the phone upgrade you used. Tell then you're going to wait until a better phone comes out a few months from now, and you want to go back to your old rate.
(that's what the remorse period is for).
Then simple stroll into best buy and use the upgrade your entitled to.
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i told them and asked best buy to make sure i send the phone back or not, best buy said they can't do that, the upgrade will not show up for bestbuy it will only show up for tmobile...i dont want to pay 200 to cancel and 200 for the phone either
My problem is that I got the mt4g when I wasn't eligible, I complained about my vibrant never getting accurate gps, even after exchanges, and they gave me the mt4g for a little lower than upgrade pricing. Ifi go back and return the phone I go back to my non upgrade status anyway. Retentions just gave me a sweetheart deal for the new phone.
I guess with my 100 buck best buy card, and selling my mt4g and vibrant I could get the nexus for a couple hundred. Just not sure I should go that route. The mt4g has some awesome hardware, but having the washed out screen that's too small and a tiny rom selection is driving me crazy. If my vibrant didn't have gps issues I would just keep it and never gone this route anyway.
Sent from my HTC Glacier using XDA App
thats my same issue, i complained about freezing hd2 and they gave me the mt4g for 149.99
when i asked her she said i would eligible for upgrade still if i decided to wait
Sell the mytouch and pay the difference when you buy it outright. Should come out the same.
jbg1 said:
So I got a mt4g my remorse ends the 19th...I got the mt4g thru t-mobile loyalty for 150 if I wanted the nexus s would they give me the same deal?
Sent from my Nexus One using XDA App
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ps...make sure you are counting your 14 or (30 days in california) correctly. For example, the 19th of this month to the 19 of next month may be over 30 days! Got to count the actual days!
nxt said:
That's the point, returning the phone won't AUTOMATICALLY cancel your new contract and revert back, so BB wont see the upgrade available!
Last year I upgraded to mytouch3g, returned it 20 days later then a week later closed my account. This was done at a tmobile corporate store. Tmobile charged me etf. When I called to dispute, they had to call the tmobile store and they had to look up my account at the store and confirm that I returned the phone.
If they had this much prob at a corp store, you're going to have probs returning and next day going to BB to try and upgrade to Nexus S, cuz systems aren't connected and etc.
Sent from my Nexus One
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YES, its as easy as returning your phone and waiting for your cantract to revert. I suppose it might take a bit longer for best buy to update your contract but using that theory I could go get an MT4G 4g through t-mobile for $200 and then go get a Nexus S at best buy for $200 because that data isn't live based on what your are saying. Hell I might as well hit up 7 best buy stores in an hour and buy all the nexus s's in the area and bootleg them because best buy has no idea about my contract status.
Do then how do we go about returning a phone and getting the nexus s? I was out a contract but then got the mt4g with upgrade. I'm thinking about getting the nexus s. My remorse is up on the 26th. So would I have to return it now in order for bb to see my available upgrade? Does anyone know how long it takes for 3rd party store computers to update a contract status?
Sent from my HTC Glacier using XDA App
Reverted to stock Monday night for ****s and grins, long story short. Verizon couldn't get it to boot. Tuesday morning received a new dinc tried to upgrade to TB but no luck. REMEMBER DON'T FLASH WRONG RADIO IF URE GOING BACK.
i just got off the phone and got an early upgrade from a 11 months away TB is in the mail.....plus doing this locks in the unlimted 4G as unlimited 3G for the same pricing over the 2yr contract....the phone i could care less about ill swap for a nice refrub later
its what you say and how you say it
Trust me, the tbolt is nothing to write home about.
Sent from my ADR6300 using XDA App
DS36 said:
i just got off the phone and got an early upgrade from a 11 months away TB is in the mail.....plus doing this locks in the unlimted 4G as unlimited 3G for the same pricing over the 2yr contract....the phone i could care less about ill swap for a nice refrub later
its what you say and how you say it
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What did you say?
Iv been told that i could use my airave line for a phone upgrade then switch the line back to my airave is this true? Im thinking of getting the 3d using the airave line and saving my upgrade for this winter but dont want to do it if im gonna have trouble getting my airave back cause its completly needed at my house. So anyone that has done this please tell me what you did and if there was any problems doing it.
I have an Airave and I was going to use the upgrade to get an EVO 4G.
I went to Best Buy and they had an issue with it. They had to call Sprint to see why they couldn't perform the upgrade swap. They told the person at Best Buy that once you use the upgrade eligibility from your Airave it will assign a plan with minutes to it and then you will not be able to switch the number back to the Airave.
Depending on our last upgrade you may be able to contact Sprint and persuade them somehow to change the upgrade eligibility so you can upgrade your device.
I was able to get my upgrade eligibility changed to a date 4 months early and now am an owner of the EVO4G. But now it just figured that 2 months after I got it they drop the EVO's price to $149 and sell the EVO 3D for $199.
OH Well, the EVO is still the best phone I have ever owned.
thanks for the reply looks like il just wait.
nope...
No you can't, I tried about a month ago to upgrade my airave line to get a new phone. I think you upgrade it for air cards though.
OK, so I preorder my phone from Amazon on may 15th doing the 2 year contract crap, and days later get the news like everyone else of the customs B.S. I wait no stress I'll get it when I get it. I did send in a couple emails so they didn't just keep me in the dark, and also to get bumped up to 1 day shipping. After a couple of weeks I got my email saying it's coming, and they took the payment. (yeay!) Then later that day on Jun 4th, I got a few more emails from them, (Amazon wireless) saying "Action needed to complete your order.... ...we've been working to finalize the activation of your new phone. The activation was initiated, but we have not received confirmation from SPRINT that your activation was successful for this order... Bla, blaa, blaa..."
I pay them no real attention, so I noticed in my sprint account that I'm still eligible for the upgrade with contact extension. I say hmmm, thinking I guess it will go away after I activate my phone. On Jun 5th my phone arrives I open the box with greedy anticipation of the touch and feel of my sexy new device. (yeay! It's here) I root it put my apps on it put my text and
mms's from my of EVO on it then activate it. Yeay!
Now today is June 7th I check with my sprint account and I'm still eligible for an upgrade (w/two year contract B.S....)
So what do I do? What would you do?
I'm saying I should go get that GS3 now too... Do you think they'll catch on that they didn't remove my upgrade if I were to attempt use it again on the GS3? Then bill me after for full cost?
Sent from my rooted EVO 4gLTE using Tapatalk 2
I'd wait a few days before you jump the gun on the G-SIII. Since you bought it through Amazon, there may be some different processing that needs to take place.
If by this time next week it still doesn't show up, then I'd give it a shot.
sabreem said:
OK, so I preorder my phone from Amazon on may 15th doing the 2 year contract crap, and days later get the news like everyone else of the customs B.S. I wait no stress I'll get it when I get it. I did send in a couple emails so they didn't just keep me in the dark, and also to get bumped up to 1 day shipping. After a couple of weeks I got my email saying it's coming, and they took the payment. (yeay!) Then later that day on Jun 4th, I got a few more emails from them, (Amazon wireless) saying "Action needed to complete your order.... ...we've been working to finalize the activation of your new phone. The activation was initiated, but we have not received confirmation from SPRINT that your activation was successful for this order... Bla, blaa, blaa..."
I pay them no real attention, so I noticed in my sprint account that I'm still eligible for the upgrade with contact extension. I say hmmm, thinking I guess it will go away after I activate my phone. On Jun 5th my phone arrives I open the box with greedy anticipation of the touch and feel of my sexy new device. (yeay! It's here) I root it put my apps on it put my text and
mms's from my of EVO on it then activate it. Yeay!
Now today is June 7th I check with my sprint account and I'm still eligible for an upgrade (w/two year contract B.S....)
So what do I do? What would you do?
I'm saying I should go get that GS3 now too... Do you think they'll catch on that they didn't remove my upgrade if I were to attempt use it again on the GS3? Then bill me after for full cost?
Sent from my rooted EVO 4gLTE using Tapatalk 2
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Why don't you call Sprint and see what they say.
I would just wait because it may take longer, or if it goes through and they see you 'abused' it, will make you pay in full, or some other negative penalty on your account, like no upgrade for you in 2 years.