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Hi all,
About 2 weeks ago I noticed the bottom left of my screen would activate by itself repeatedly. This mostly seemed to happen when I was trying to type something. It carried on for a while so tonight I flashed a romkitchen rom (2.3.3) (I was on 2.2.1 before), thinking it might be a bug in the system somewhere. Well the problem is still there and I;ve discovered it's always that same corner of the screen that does it no matter what orientation I have it in. I can't even sign into the market at the moment because it makes it impossible to type and the screen ends up freezing until I press the home screen.
Is there anything this could be other than a hardware issue? I did a full factory reset etc during the flashing process.
If I need to send it back would I need to flash it back to stock? I bout my phone from O2 in the UK, where can I get the correct firmware? samfirmware has loads but how do I know which one I need?
Thanks in advance!
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
ROFLMAO
That is by far the funniest thread title I've seen on here yet
It does sound like a hardware issue though.
Hehe....nice title
Sent from my GT-I9000 using XDA Premium App
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
Click to expand...
Click to collapse
simply THE BEST title so far!!!! cant stop laughing here!!!!.....sorry
Yeah I agree with the person who suggested it was a hardware issue. Always worth getting someone to check it out for you
Tell it to stop or it will go blind.
let him touching if it gives him pleasure.
Hahahahahahahahaaaa!!!!
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
is it happening only while phone is being charged or all the time?
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
Click to expand...
Click to collapse
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
rizzy123 said:
is it happening only while phone is being charged or all the time?
Click to expand...
Click to collapse
It happens at random. Sometimes it works fine. Not related to being plugged in though
I know someone that had the same issue, though it was with the Vibrant (not i9000m). He sent it to samsung, but it still has the same problem, though not as frequent. I haven't seen him in a while so I'm not sure if he ever got it resolved...
sixshot84 said:
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
Click to expand...
Click to collapse
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
FuryriderX said:
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
Click to expand...
Click to collapse
I'll see how it goes with the protector off. I think my screen is failing though as now on occassion the screen will completely freeze and I have to put it to sleep and wait a few minutes for it to start working again.
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
this is so true
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
sixshot84 said:
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
Click to expand...
Click to collapse
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
beardedwonder said:
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
Click to expand...
Click to collapse
Think that's what I'll have to do then. Hadn't thought of using Kies, thanks for that. I'll whack a stock 2.1 rom on there and see if it will update to 2.2 through kies.
DMD9 said:
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
Click to expand...
Click to collapse
Thanks, it's a bit unclear which one is what. I'll look into it a bit more.
P.S. how does the multi-quote work on here. When I select the threads I want to quote and press post reply nothing happens
Can someone please make a video to demonstrate the random reboot and boot loop problem happening on a completely stock, factory resetted Transformer with no 3rd party apps?
Not saying you guys have to prove anything but if we have this kind of video and post it everywhere, it will garner much more attention and maybe Asus will do something quicker.
Just the fact that you are posting this tells me that NOBODY will be able to create a video that you would accept as "proof". Besides, how are we supposed to videotape a "random" reboot that may take up to 24 hours (or more) to show up (and again, at RANDOM). The video would have multiple cuts and would be impossible to authenticate.
I think we know what a reboot or a bootloop look like... And we've sent lots of logs to Asus as real "proof".
Trust me, Asus knows there is REALLY a problem. We don't need to spend countless hours trying to capture a random reboot on tape.
Give me a break.
And before anyone calls me an anti-asus troll, please don't get me wrong - I love their products and nobody else makes a comparable tablet/dock combo! They release very frequent firmware updates which I also love! However, their response to this particular issue has been less than stellar.
Sure, Ill record a ~78h long video (roughly the frequency of my random reboots so far).
Just buy me a bigass HDD and Ill email the recording to you. Then I want to you watch every second of it in one go, no fast-forwarding or skipping.
... seriously though, a clip of a random reboot doesnt help the developers ONE BIT.
"right, so the device restarted... lets fix it! *searches code for entry "random restart"* oh look at that, no hits..."
There is a reason software uses logfiles. If you'd ever looked at one you'd know they provide a million times more information than a video clip will ever do.
Theres a saying, "a picture says more than a thousand words". But in coding its the exact opposite, a picture is more or less useless.
ASUS knows about this issue. But fixing something thats completely RANDOM and doesnt even happen on ALL devices makes it a ***** to pin-point in the code.
If you want to help asus - send them your logcats. Not a 78h long, useless, video.
Actually, Asus has one (mine) at their repair facility. My Transformer died (endless reboot to the eeepad screen) which nothing would stop, not connecting to ac, not holding the power button, not holding power and volume down. It was rma'd and returned with a factory restored image of ics, nothing on it that didn't come from Asus. I turned it off, and it would not turn back on. This is a completely stock tablet, never rooted, no 3rd party apps, heck I never even entered my Goggle Account. And it was working fine before ICS. They've had it since March 11 and have asked me to describe what happened a couple of times. I told them to fix it, turn it off for an hour or 2, and try to restart it. So, a totally stock tablet, fresh ICS from Asus, no 3rd party apps, and it won't work. If I ever get it back I'll let you know what they claim they did.
jtrosky said:
Just the fact that you are posting this tells me that NOBODY will be able to create a video that you would accept as "proof". Besides, how are we supposed to videotape a "random" reboot that may take up to 24 hours (or more) to show up (and again, at RANDOM). The video would have multiple cuts and would be impossible to authenticate.
I think we know what a reboot or a bootloop look like... And we've sent lots of logs to Asus as real "proof".
Trust me, Asus knows there is REALLY a problem. We don't need to spend countless hours trying to capture a random reboot on tape.
Click to expand...
Click to collapse
Hm what makes you think you would have to record the entire duration.
It can be cut. You can start recording when it's boot looping. Just show your app drawer or list of apps in your settings afterwards.
Hah I can't believe some people in this thread thought you would have to show the whole duration. It can be cut. It can be fast forwarded.
Just needs to show the boot loop or random reboot happening AND show the list of apps afterwards, not before.
I remember seeing a similar video for Prime. Kinda surprises me that nobody posted a video yet and it's been over a month since we got ICS and all the issues.
horndroid said:
Hm what makes you think you would have to record the entire duration.
It can be cut. You can start recording when it's boot looping. Just show your app drawer or list of apps in your settings afterwards.
Hah I can't believe some people in this thread thought you would have to show the whole duration. It can be cut. It can be fast forwarded.
Just needs to show the boot loop or random reboot happening AND show the list of apps afterwards, not before.
Click to expand...
Click to collapse
Yeah, I'll get right on that for you! It serves NO purpose to do this! Go away....
Why do you think people need to (or would even want to) try and prove this to you????
I KNOW there is a problem, I don't need to prove it to you! You would never accept that as real "proof" anyway, and you know it!
Sent from my Transformer TF101 using Tapatalk
jtrosky said:
Yeah, I'll get right on that for you! It serves NO purpose to do this! Go away....
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
lol. why are you so defensive?
DON'T DO IT IF YOU DON'T WANT TO. I was just asking, and not even you specifically.
horndroid said:
lol. why are you so defensive?
DON'T DO IT IF YOU DON'T WANT TO. I was just asking, and not even you specifically.
Click to expand...
Click to collapse
Because it's a waste of EVERYONES time, just like this thread.
Enough said. See ya...
Sent from my Transformer TF101 using Tapatalk
jtrosky said:
Because it's a waste of EVERYONES time, just like this thread.
Enough said. See ya...
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Again, you are being overly defensive for no reason.
There were similar videos for Prime. I just wanted to see one for TF101.
horndroid said:
Again, you are being overly defensive for no reason.
There were similar videos for Prime. I just wanted to see one for TF101.
Click to expand...
Click to collapse
In case you haven't read your own thread, you are the only one who thinks this is a good idea.
Look, as I remember, you said that you reboot your device at least once a day, so how do you even know if you have the problem or not?
My problem is this - you come on here acting like everyone that has the problem, has the problem because they did something wrong. Since you don't believe you have the problem, you assume that everyone who does have the problem is doing something wrong and that full wipe will fix it when some of us have already done that many time to no avail.
Instead of leaving us be to resolve our issues, you ask folks to waste time making videos to prove it to you!
Why are YOU being so defensive? You are the one asking for proof - not me!!
I keep telling myself I'll ignore you, but your reasons are so lame, that I can't help myself!!!
jtrosky said:
In case you haven't read your own thread, you are the only one who thinks this is a good idea.
Look, as I remember, you said that you reboot your device at least once a day, so how do you even know if you have the problem or not?
Click to expand...
Click to collapse
lol I know I am not getting random reboots because I constantly monitor my tablet for random reboots. I run an app that displays uptime on my home screen and I never empty out my recent apps list.
jtrosky said:
My problem is this - you come on here acting like everyone that has the problem, has the problem because they did something wrong. Since you don't believe you have the problem, you assume that everyone who does have the problem is doing something wrong and that full wipe will fix it when some of us have already done that many time to no avail.
Click to expand...
Click to collapse
Nope. I've even said that factory reset doesn't work for everyone. I came to that conclusion long time ago. People are experiencing the problems in different ways. Factory reset is just one of the solutions that have been proven to work for some people. Wakelock is another solution but that also doesn't work for everyone. So what's wrong with suggesting what have been proven to work for the large majority of people who fixed their issues? Sounds like it's the logical step in troubleshooting. People can't know whether it will help them or not before actually trying it.
I suggest it depending on what the person has said in his post. If he said he had tons of apps and did OTA update without wiping, I suggest it because I genuinely believe it will at least alleviate the problems. Pretty sure any reasonable person would think the same.
I do have a hard time believing ridiculous claims though, such as the one by Knoxploration, who says both his and his wife's TFs have random reboots and boot loops even after factory reset, running on stock with no apps. What an amazing coincidence that they both have the most extreme version of the problem.
I think there is already enough attention on the issue from Asus.
There is even a thread created by Asus employee to sort this issue. Its sticky on this very forum.
linuques said:
I think there is already enough attention on the issue from Asus.
There is even a thread created by Asus employee to sort this issue. Its sticky on this very forum.
Click to expand...
Click to collapse
I am aware. But a lot of people have been complaining that Asus isn't giving enough feedback.
horndroid said:
I am aware. But a lot of people have been complaining that Asus isn't giving enough feedback.
Click to expand...
Click to collapse
Luckily I dont have the issue, so I haven't been following the thread.
You can try the new kernel for the tf101 3g (version 9.2.2.3), is said to adress the issue. You can flash guevor kernel test 7 on non-3g TFs.
Just accept the fact that we are quite many who has an RR/SoD'ing TF101 and then accept the fact that we are quite upset with Asus?
Oh crap... I just fed a troll...
Thiesen said:
accept the fact that we are quite upset with Asus?.
Click to expand...
Click to collapse
Im not
Compared to Ainol, Asus are gods
... But the RR/SOD is quite annoying nevertheless.
Video of reboot to freeze
Here is a video of a reboot to a freeze I cobbled together, on an B70 with ICS (4.0.3) :
http://www.youtube.com/watch?v=8LZ5Q-kUSq4&feature=youtu.be
[replaced original video(s) with a more stable video of reboot to freeze].
About the RR and SOD problems, a lot of people solved their issues using the lastest kernel from Asus (9.2.2.3). It was actually release for TF101G.
Its not official yet on TF101, but there is a build from guevor here (test8) http://forum.xda-developers.com/showthread.php?t=1565519
Reportedly is working very good.
They see me trollin'.
Better than a video, would be to show the logs. And there are logcats of the reboot event, there are a team of devs that had those logs.
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.
hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse
insevanhouts said:
i know many of you are hiding them
Click to expand...
Click to collapse
lol. No we aren't
insevanhouts said:
hello xda,
i am a huge android fan and i bought this tablet the first day it was available in my country, but am am very very disappointed: it doesn't stop freezing, when i take a photo it will freeze 1/2 times, the screen takes around 5 sec to turn on, rotating takes very long time, sometimes it freezes with a very strange sound coming from the speakers, ect ect ect
i cant trust this tablet: when i am writing a message on a forum i will freeze and restart (maybe the keyboard freezes) i have to save my message a few times into google keep to be sure i don't lose my work. i could throw this out of my window. i hope android 5.0 will fix all these problems, otherwise i will sell it.
are you guys experiencing the same problems ? , i know many of you are hiding them that's what i did in the beginning, otherwise my friends (who are all apple fanboys) would laugh at me.
i am fed up with this thing, do anybody know how to fix all these problems ? if these problems can only be solved with a factory reset, its better for me that i sell it.
is anyone interested ? i can send it to anyone living in europe.
greetings,
inse
Click to expand...
Click to collapse
I didn't hide mine. Your power issue is a bad motherboard. YOu need to call Samsung and tell them its the PBA and you know it is- include a written note when you RMA, they WILL read it (even though my experience, despite having proof they've read these notes, with Samsung is still resoundingly negative). The only ones I've had as far as issues was a power issue and touch screen, the post-repair issues notwithstanding.
try to flash custom rom, and see if itll happen again
mine is solid as a rock
jamir5 said:
try to flash custom rom, and see if itll happen again
mine is solid as a rock
Click to expand...
Click to collapse
This is not a fix. Any bit of electronic you buy should be usable out of the box.
NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable
the_boo said:
In this case, I agree... RMA that shiz...mine ran great out of the box, and now with PUB AOKP it runs even better!
You should never need a custom ROM to make your tablet/phone usable... They should be there to make it better, not usable
Click to expand...
Click to collapse
You guys are right, should i send it back to google ? And will they put back all my app + data back ?
NickTheMajin said:
This is not a fix. Any bit of electronic you buy should be usable out of the box.
Click to expand...
Click to collapse
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Probably not... If you are rooted, you could use titanium backup to save all your apps and data though
the_boo said:
Probably not... If you are rooted, you could use titanium backup to save all your apps and data though
Click to expand...
Click to collapse
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Rooting in NO WAY voids your warranty on the nexus 10...its kinda one of the reasons to get a nexus device...
---------- Post added at 09:11 AM ---------- Previous post was at 09:07 AM ----------
insevanhouts said:
Yes, but if i root my nexus 10, they wont repair it...
Send from my lovely Sensation XL,
If I succeed helping you (rare) don't forget to hit the thanks button
Click to expand...
Click to collapse
I just recently ran into an issue with my home button. It kind of double clicks. When I push it down it clicks twice as if there's sand under it that I'm crushing as I press it and it sounds like hell. I've tried moving paper around it but it didn't help. When I blow on it, it fixes the problem for a few clicks then it's back again. Any ideas? Samsung won't do anything cause I don't have a receipt for the device.
bendirkss said:
I just recently ran into an issue with my home button. It kind of double clicks. When I push it down it clicks twice as if there's sand under it that I'm crushing as I press it and it sounds like hell. I've tried moving paper around it but it didn't help. When I blow on it, it fixes the problem for a few clicks then it's back again. Any ideas? Samsung won't do anything cause I don't have a receipt for the device.
Click to expand...
Click to collapse
I have the same issue and I have no idea what caused it. I would exchange my device because it's gotten incredibly obnoxious, but I'm on MF3 and rooted, so I'll have to wait until I'm able to flash back to stock.
I read up on the problem and the only advice I've come upon is the blowing method and the paper one you described. The blowing fixes it for me for a little bit as well, but so far nothing permanent. I'm thinking about disassembling my device and going for it from there, but I'm not sure if I'm ready to do that yet.
Anyways best of luck, let's hope someone else has found a better fix for this annoying issue!
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unmexican said:
I have the same issue and I have no idea what caused it. I would exchange my device because it's gotten incredibly obnoxious, but I'm on MF3 and rooted, so I'll have to wait until I'm able to flash back to stock.
I read up on the problem and the only advice I've come upon is the blowing method and the paper one you described. The blowing fixes it for me for a little bit as well, but so far nothing permanent. I'm thinking about disassembling my device and going for it from there, but I'm not sure if I'm ready to do that yet.
Anyways best of luck, let's hope someone else has found a better fix for this annoying issue!
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bendirkss said:
I just recently ran into an issue with my home button. It kind of double clicks. When I push it down it clicks twice as if there's sand under it that I'm crushing as I press it and it sounds like hell. I've tried moving paper around it but it didn't help. When I blow on it, it fixes the problem for a few clicks then it's back again. Any ideas? Samsung won't do anything cause I don't have a receipt for the device.
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This seems to be a common problem, talking with a friend of mine who runs a Samsung store and sees this issue often. What has been reported to them is some of the Galaxy S4's were built with an 'alteration'. It's basically a defect with the home button where if the device is tapped just hard enough from either side it can knock the mechanism below the button causing the 'sticking' or double clicking issue. It's basically knocked the mechanism out of alignment and won't properly function.
This doesn't mean you've dropped your device but Samsung inadvertently said nudging it from the side can do it. Each phone has it's own manufacturer warranty on it for defects such as thing. No receipt should be necessary for this, just an eligible device. Contact Samsung and let them know what the deal is.
*NOTE: If you've rooted your device or altered it in anyway that would void the warranty, clearly you cannot get it swapped out. So as they said, they are on the MF3 build with root access and cannot flash back.
-Hope this helps.
So shouldn't I just get a replacement shipped rather than me sending it in for repair?
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Ugh I have this issue too. Any way to fix the mechanism yourself?
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I'm trying and can't. Samsung won't do anything, so I have to deal with it. It makes annoying clicks and sometimes it's hard to push.
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