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Hi folks,
I thought I'd get some opinions from folks here regarding the screen whine issue that some LCD screens get.
I recently bought a replacement Tytn off ebay after breaking my screen on mine. When it arrived it looked fine. I put it on charge and started cleaning it. That night I find out it's got a high pitched whine making it almost unusable.
I've sent it back to the seller and asked for a refund but he says he's contacted HTC to find out if it's a recognised fault or not. If it's not something that HTC acknowledge then he's going to make me make arrangements to pick it up from him.
Does anyone know if this is a recognised fault with the phone?
AFAIK, I have got some experience with some other handheld, it appear the pitch noise come from LCD inverter. seen some picth noise in early production of O2 Atom, old handera handheld. even nokia e61 generates pitch noise if you listen it closely. what I can not confirm is where the LCD inverter located, in mainboard or in LCD modul it self. So I can ot tell you which one is broken.
Well, it's just my opinion.
Thanks for the input tianz.
I've found loads of info on Google about it. It appears to be quite common with some of the older mobile phones.
Is it reasonable to expect me to have to accept a phone which has an audible whining noise to it?
Well... actually it's up to you, If you find the whining noise is too loud for your ear maybe you should return it while you can. As my experience when I had Handera with whining noise, I had return it. but when the replacement came back, the whining noise get worse and the company said that there's no problem at all with my Handera.
Later on I found out what cause the whining noise, and actually very simple to fix it, just find the inverter ?? (sorry I don't know what they call it in english, It's ferit core and copper wire wrapped around it) and put some wax from the candle or you can use glue.
And again, I don't know where exactly the inverter located in Hermes device, or maybe they use different model of inverter in Hermes.
So, It's up to you. I hope my answer will satisfied you. Thank you
Unfortunately I bought the phone off ebay and the guy isn't keen to refund me - although he currently has both phone and my money.
He says it's not that loud/irritating so I'm not sure what to do.
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
Optimal said:
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
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Unfortunately for me the guy that's selling me the phone doesn't appear to agree that it's annoying:
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"I have tried the phone and whilst it is just possible to hear a noise if I put my ear to the screen (why ayone would need to do that I have no idea) there is no audible noise when the phone is held to the ear as used in a normal phone call"
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I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
Mid said:
I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
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Refund it if you can, too loud if its for me.
tianz said:
Refund it if you can, too loud if its for me.
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That's the problem, he doesn't want to refund. He wants me to keep the phone so he doesn't have to deal with it.
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
i am on my second tytn. I bought both used and in PRISTINE condition on Craigslist. The first one I bought had it, and so I asked for my refund from the seller. The second one (that I have now) just started the whining noise yesterday. I've had it since January 2008. It SUCKS!!!
-Paul
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
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[/QUOTE]
It is quite possible. It's like being in a room with an analog clock. You may have sat in that room 100 times, with the same noise around you, but for some reason this time you can hear the tick tick tick of the hand movement. Then just as quickly as you noticed it you can suddenly not hear it no matter how hard you try.
It can be a state of mind that results in your heightened sense of hearing or it can be as simple as your tympanic membrane being a little tighter.
Like the above poster said, I hear mine sometimes too, and other times I dont hear it at all.
To the OP, if the seller has your phone and your money, then either keep asking for your money back and if that doesnt work, email ebay or give him bad marks stating what he has done. If that doesnt work, you can threaten to take him to small claims court ( Judge Judy ). What is loud and irritating to you maybe not to him. Get you rmoney back. Hope this helps..
I think the reason the sound goes in and out is due to the fact that the screen istelf goes to sleep after a few seconds, or what ever you have set in the system...
My screen starting making this noise a few weeks ago. I love the functionality of this phone, but I am pretty much done with it. I can't stand all the tweeks that come with it.
I jumping to the iPhone as soon as they make the slinbox player for it... and they roll out the 3g functionality.
Don't mean to rant, but I am just frustrated.
I think the phone was dropped of damaged and that is why it gives off a high pitch sound.. Mine dropped onto a hard concrete floor. It looks and works perfectly fine but immediately after it emits a high pitched sound when ever the screen is on.
This is not normal for the TyTn which means it was damaged in some way prior to you getting it. Demand a refund.
Hi guys - the person I bought the phone from is still waiting for HTC to get back to him so he still has both the money and the phone.
Even if HTC say it's not a recognised fault, it's still unusable to me because it's really loud to me.
I'm not sure there's much I can do as I'm not exactly in a strong position to make demands.
Personally I think it would be unreasonable for him not to refund me but then he might not be a reasonable person.
tianz said:
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
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The sound is definitely from the LCD - the speaker is fine once the screen is switched off (i.e. you can turn the screen off while on the phone and it's still fine).
I've had 3 8525's, one of them had this problem from day one. There have been a few threads about it as well.
I have just learned to turn my screen off during a call. It's real easy and quick, besides, you aren't looking at the phone when you are talking on it, and if you are, you probably can't hear the whine.
However, if you don't want to deal with the whine, then don't. Hopefully you paid through paypal and can just file a claim if the guy doesn't want to be fair. It is a defect and they should back you up.
If not, look to ebay and see if there is anything further you can do with them.
Call HTC yourself. Don't wait for him.
good luck
yes mine also does it i have just learnt to put up with it, but yes like drakkahn said you should ring HTC yourself and see what they have to say
drakkahn said:
Call HTC yourself. Don't wait for him.
good luck
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Very good point. I don't know why I haven't thought of that.
Just off to call them now.
Thanks.
Does anybody's evo's ear speaker sound like it's scratchy or blown sort of, when talking on the phone?
Mine is too. This is what I replied in another thread...
The Sprint store said that my speaker was wacko for sure, and when I checked the other two phones we have tonight, both of their screens are raising up. What find strange is, mine got 10x the usage over the last week than the other two did and mine doesn't have the screen problem...yet.
Anyhow, I guess Sprint will be sending us 3 new phones.
ah. my screen is rising up too.
So recently I noticed that my launch day epic seems to have a cheap speaker sound to it, not the external speaker but just the regular speaker you use when talking to someone. It almost sounds like the speaker is buzzing/vibrating. Is everyones speaker like that or do i need to bring my phone in to get replaced?
bump
my speaker sounds loud and clear.
Mine gets pretty bad as far as static/crackling goes if I turn it up more than halfway. Going to have to experiment further, as it only gets pronounced when I'm on the phone with certain people
My friend has a brand new epic and i messed around with it last night, putting both phones at the same volume level and hers sounds perfect, where mine not so much. Guess i'm going to bring it in on monday and hopefully they will swap it out for a new one. I got it on launch day so its already past the 30 days, but do they already have spare parts to fix just the speaker?
no problems here.
Both the earphone and speaker phone on mine have a VERY tinny sound to them. I bought mine through BB, can I still swing by a spring store to exchange? Bought mine 4 days ago..
Well I was planning on bringing mine in tomorrow to get fixed/replaced but now the speaker is sounding great?! I dont know what to do really, i guess i will just wait until it sounds like crap all the time. When i turn it up more then half way it does sound tinny, but at least now it doesnt sound tinny even at the lowest volume
Mine started doing that. I took it to a repair center and they swapped the speaker. Now all is well, and the Epic sounds perfect again.
Sent from my SPH-D700 using XDA App
So my external speaker stopped working properly after my alarm went off yesterday. Now it sounds like I'm talking to tech support in India using a Barbie walkie-talkie as a speakerphone. I think it's blown. Being the industrious engineer type, I took the whole phone apart to try to see if something rattled loose. No luck, but I did have fun going to a meeting at working with a pile of disassembled components for a cellphone. I think my external speaker is probably blown. It should be noted that I was using the ViperRom volume hack at the time (I've since removed it from Nebula Rom just in case that was the issue). I really doubt it is the root cause of the issue because it wasn't at full volume, and I rarely use the speaker for any prolonged duration other than alarms, notifications, ringtones. This is just a cautionary tale, a boombox is not a toy. Samsung said 6 business days for a turnaround on the RMA. Ugh. I might have to pay the bastards at Sprint for their $35 "convenience" charge. They conveniently bend me over on a legitimate warranty claim, or I don't have a phone for my business for over a week. I'll tell you what, I have never had a problem with the speaker on my iPod/iPad not working after 3+ months. Thank you Mr. Steve Jobs. You must be a genius for creating these magical products solely by yourself, crafted skillfully out of love and rainbows. Without this (and sacrificing unicorns), I can understand why the competition has such a hard time creating a device who's external speaker can withstand normal use for 3 months.
Long story short, my phone has DI18 stock on it right now. Wow does that make me sad. What's worse is that I couldn't find the 13th windows 95 floppy so I could install ODIN.
this happened 2 me once
and all samsung could say was to get me the repair going on but i had the full protection from s;rint so i just got a new phone at a cost of a hundred bucks of course
plapczyn said:
So my external speaker stopped working properly after my alarm went off yesterday. Now it sounds like I'm talking to tech support in India using a Barbie walkie-talkie as a speakerphone. I think it's blown. Being the industrious engineer type, I took the whole phone apart to try to see if something rattled loose. No luck, but I did have fun going to a meeting at working with a pile of disassembled components for a cellphone. I think my external speaker is probably blown. It should be noted that I was using the ViperRom volume hack at the time (I've since removed it from Nebula Rom just in case that was the issue). I really doubt it is the root cause of the issue because it wasn't at full volume, and I rarely use the speaker for any prolonged duration other than alarms, notifications, ringtones. This is just a cautionary tale, a boombox is not a toy. Samsung said 6 business days for a turnaround on the RMA. Ugh. I might have to pay the bastards at Sprint for their $35 "convenience" charge. They conveniently bend me over on a legitimate warranty claim, or I don't have a phone for my business for over a week. I'll tell you what, I have never had a problem with the speaker on my iPod/iPad not working after 3+ months. Thank you Mr. Steve Jobs. You must be a genius for creating these magical products solely by yourself, crafted skillfully out of love and rainbows. Without this (and sacrificing unicorns), I can understand why the competition has such a hard time creating a device who's external speaker can withstand normal use for 3 months.
Long story short, my phone has DI18 stock on it right now. Wow does that make me sad. What's worse is that I couldn't find the 13th windows 95 floppy so I could install ODIN.
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i dont think anyone can make external speakers like apple
i have a mac and an ipod and the sound amazing
hope your epic gets fixed soon
You probably can just replace the speaker yourself
If you have the time and patience you can just order the original OEM part from ebay. Just search for "New OEM Samsung Epic Speaker Replacement" and they're like $13
Hope this helps.
It'd be nice if there was a speaker upgrade.
I had a blackberry 9000 (bold) before this phone. Had it for two years. The external speaker on it was amazing. Blew Iphones away. It actually had legitimate bass response. If RIM can do it, seems like Samsung should be able to too.
But then have you seen samsung's new led tvs? Awful picture!
Sent from my SPH-D700 using XDA App
Same thing happened to me. I wasn't using any volume hacks or anything like that... it just blew when my alarm went off.
Took it to the nearest sprint store and they didn't have the part so they called the only nearby sprint store that, according to their online inventory, did have it. On the phone, they confirmed that they had it so I drove another 30 minutes to get there. Finally, they take my phone, disassemble it, and realize that they don't actually have the part. They had a samsung moment speaker.
I took my phone and had to come back a week later when the part finally came in...
Sent from my SPH-D700 using XDA App
Happened to mine too. Sprint store fixed it. That was before the TAP policy change.
Looks like the DIY replacement is the cheapest way to go.
Sent from my SPH-D700 using XDA App
After a phone lockup and rare battery pull this morning I thought this had happened too. The "beep" when turning volume to full was distorted and super loud, while ringtones were faint and almost inaudible. After a few minutes it stopped once I played a youtube video, but I'm puzzled and wondering if this will happen to me as well...
What is it with all these blown speakers? Are the speakers they use that much ****ty?
Sent from my Evo Killer!!!
Mine did this the other day. When i was charging the phone while plugged into my computer and I got a phone call, after the phone call was over everything sounded really bad. All my system sounds were distorted and loud. Even the shutdown sounds were crazy. After a reboot though it sounded normal. I've recreated it when im plugged into my computer, but on the regular samsung charger it doesn't do it. Weird...
My phone did this last week. I haven't taken it in yet. Sounds like somebody needs to get a class action going.
Happened to me a while ago, made a topic about it: http://forum.xda-developers.com/showthread.php?t=885296
Not sure if it's the exact same problem, all of my media-type sounds were just making static noise, and I had to get the phone replaced.
I didn't have insurance, so it cost me $35, not a big deal. Except that the replacement phone had issues with the capacitive buttons not being very responsive, and they wanted to charge me ANOTHER $35 to get that fixed, when I brought it back in the next day, wtf! Luckily, they waived it just that one time, and I haven't had any issues since. (crosses fingers)
plapczyn said:
So my external speaker stopped working properly after my alarm went off yesterday. Now it sounds like I'm talking to tech support in India using a Barbie walkie-talkie as a speakerphone. I think it's blown. Being the industrious engineer type, I took the whole phone apart to try to see if something rattled loose. No luck, but I did have fun going to a meeting at working with a pile of disassembled components for a cellphone. I think my external speaker is probably blown. It should be noted that I was using the ViperRom volume hack at the time (I've since removed it from Nebula Rom just in case that was the issue). I really doubt it is the root cause of the issue because it wasn't at full volume, and I rarely use the speaker for any prolonged duration other than alarms, notifications, ringtones. This is just a cautionary tale, a boombox is not a toy. Samsung said 6 business days for a turnaround on the RMA. Ugh. I might have to pay the bastards at Sprint for their $35 "convenience" charge. They conveniently bend me over on a legitimate warranty claim, or I don't have a phone for my business for over a week. I'll tell you what, I have never had a problem with the speaker on my iPod/iPad not working after 3+ months. Thank you Mr. Steve Jobs. You must be a genius for creating these magical products solely by yourself, crafted skillfully out of love and rainbows. Without this (and sacrificing unicorns), I can understand why the competition has such a hard time creating a device who's external speaker can withstand normal use for 3 months.
Long story short, my phone has DI18 stock on it right now. Wow does that make me sad. What's worse is that I couldn't find the 13th windows 95 floppy so I could install ODIN.
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1. Isn't it common for manufacturer warranties to be honored by the manufacturer and not the reseller?
2. Doesn't Samsung make 8 million different phone models a year while Stevie and the Rainbows make 1?
3. Are you serious about the 13th floppy?
Sent from my SPH-D700 using Tapatalk
Firmware?
Is this happening with stock D18 firmware, modded or stock Froyo?
So far it hasn't happened to me with the stock D18 firmware so I am curious.
Mushmaster said:
1. Isn't it common for manufacturer warranties to be honored by the manufacturer and not the reseller?
2. Doesn't Samsung make 8 million different phone models a year while Stevie and the Rainbows make 1?
3. Are you serious about the 13th floppy?
Sent from my SPH-D700 using Tapatalk
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1) Yup. It is. But since phones are tied to a service they traditionally were covered by the service provider. This was the case with Sprint until recent changes.
2) True, but a speaker, really? I've NEVER had a phone speaker stop working on ANY phone that I have ever had. Perhaps I was just lucky. But I pretty much only use the thing for ringtones and alarms. I barely ever even use speakerphone.
3) Na. That was a joke. I have Vista...but using it is comparable to my 13th disk analogy.
I took one of the posters suggestions and bought a replacement oem speaker. For the record, Samsung was very considerate about the problem and issued an RMA right away. I just don't want to deal with not having a phone for over a week.
plapczyn said:
1) Yup. It is. But since phones are tied to a service they traditionally were covered by the service provider. This was the case with Sprint until recent changes.
2) True, but a speaker, really? I've NEVER had a phone speaker stop working on ANY phone that I have ever had. Perhaps I was just lucky. But I pretty much only use the thing for ringtones and alarms. I barely ever even use speakerphone.
3) Na. That was a joke. I have Vista...but using it is comparable to my 13th disk analogy.
I took one of the posters suggestions and bought a replacement oem speaker. For the record, Samsung was very considerate about the problem and issued an RMA right away. I just don't want to deal with not having a phone for over a week.
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Do you mind sharing where you bought your external speaker and how you went about replacing it?
ya ive been had the crackling noise in my speaker for a while now. its serioulsy horrible. gonna take it to a sprint store for the free repair since i have insurance but im wondering if i can use an external speaker from a different device for better quality. givin id have to afro engineer it, still think its worth the time as opposed to replacing the crappy speaker every 3-6 months cuz it blows from regular usage. ive had quite a few people come to my work with the epic complaining about the same thing that have been on stock since day 1 so it obviously a hardware issue in its own.
A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?
jostrander said:
A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?
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They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.
robertroland said:
They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.
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Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.
jostrander said:
Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.
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As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.
ffolkes said:
As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.
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Yea, the manager at the store was the one who told me straight up that this new vibrate was "FINE" and he insisted after my second phone I was just hearing things, and that they all sounded like this. I beg to differ, two of my buddies evo's were quite just like mine, and you can still hear the difference. I love to get my original hw0004 board back, but it had the broken usb. Oh well. Thanks for hearing me rant, at least I know I'm not the only one with OCD like this.