Related
Hello
my KJam started having a strange behaviour so I hard reset it
Now when I wake it up from stand by it opens me pocket outlook.
After it the cursor buttons are dead. If I click the central button I get the align screen program
If I click the communication wizard button and then close the communication screen everything seems normal again until I put it in stand by and wake up it
I've been using it for months installing nothing so I don't understand what happen
Thanks
i don't know what to say, you have a very unusual problem, try taking the battery out for about half n hour 2 an hour, then retry. if that doesn't work, i'd suggest update your rom.
hope u get it sorted
the police
Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?
hello all, today it was the first time i leave my hd2 screen off for more than 3 hours, and when i want to turn on the screen after that, it wont and it stay black, no touch and no hardkey will turn on the screen, any solution for that?
vuedesprit said:
hello all, today it was the first time i leave my hd2 screen off for more than 3 hours, and when i want to turn on the screen after that, it wont and it stay black, no touch and no hardkey will turn on the screen, any solution for that?
Click to expand...
Click to collapse
It's a known issue. Sometimes a long press of the end-call button will bring up the display, but that's rare. It normally needs a soft-reset/battery out to reboot the phone.
It's obviously a software issue as the buttons light up when you press them, then turn off when they time-out, and then light up when pressed again, so the OS is still running happily in the background.
during my search and tries for applications and tweaks for the device, i remember i saw something that assign a display wake up on the long end press, and something that wake up on shaking the device, is there any confirmation if these tools solve this issue?
vuedesprit said:
during my search and tries for applications and tweaks for the device, i remember i saw something that assign a display wake up on the long end press, and something that wake up on shaking the device, is there any confirmation if these tools solve this issue?
Click to expand...
Click to collapse
Nope - try them. You could be the hero that confirms it
johncmolyneux said:
It's a known issue. Sometimes a long press of the end-call button will bring up the display, but that's rare. It normally needs a soft-reset/battery out to reboot the phone.
It's obviously a software issue as the buttons light up when you press them, then turn off when they time-out, and then light up when pressed again, so the OS is still running happily in the background.
Click to expand...
Click to collapse
Today was my turn to have that issue. Unfortunately :-(
I 've been looking for an answer, but there is no solution. Just a thread that talk about that the issue is caused by SD-card, corrupt files, formatting issue...
Please, do we have any solution for that issue? it started this morning and I have it 4 times today.
cybermo said:
Today was my turn to have that issue. Unfortunately :-(
I 've been looking for an answer, but there is no solution. Just a thread that talk about that the issue is caused by SD-card, corrupt files, formatting issue...
Please, do we have any solution for that issue? it started this morning and I have it 4 times today.
Click to expand...
Click to collapse
hmm. happened to me today. don't know what caused it.
I had this problem today as well for the first time. I thought it was to do with having the animated weather wallpaper and having rain. Today for the first time I had it predicting rain and my Leo kept saying "Loading touch sense" when coming out of lock. It's never done that before.
Then after an hour of lock it refused to wake, despite the physical keys lighting up.
I had this problem also today as well for the first time! But twice, so basically the first time and second time
First time phone wouldn't go on, touching the screen, hitting the spot where the lockslider was (in the dark), pressing short or pressing long on hard-buttons. The phone didn't respond at all.
Second time the hard-keys would light up, but phone refused to wake.
I had this problem.
Solution: Download an app called MemMaid and use the settings in post #75:
forum.xda-developers.com/showthread.php?t=596484&highlight=settings&page=8
For me it was the Disable Auto Device Lock.cab (in combination with windows exchange server) that caused the frequent HD2-doesn't-wake-up problem.
I uninstalled it and it is working fine again.
Have a look here, the exact same problem was discussed :
http://forum.xda-developers.com/showthread.php?p=5386344#post5386344
Aaargh. Just happened to me again. So that's twice today.Locked it with Opera open. Went to toilet. Came back and Leo wouldn't come back. Again the physical keys were lighting, but the screen stayed dark.
I'm running standard ROM that came with phone, 1.48.405.2 and then official hot fixes on top. Only using apps that came with the phone too.
Not done any tweaking besides cosmetic through the standard phone options.
guys let's try to focus here, we all have/had this issue. So let's try to remember what's the last things we dis so we can find the common cause so we can identify it.
Well I said in my post above, I read (don't remember where! ) that the problem is related to the microSD card.
Was logical for me, because I kept copying, deleting, copying tow large files large files in parallel, I mean I stressed my microSD. By the way it's the one provided by HD2 with the copilot in it.
What I've done, is that removed the microSD for a while and there were no freeing again for like 4 hours, and it was with screen off for like 1 hour and half, come back from the fitness, and it's ok.
Once back home, I backed up all my MicroSD to my computer, then formatted it with HD2. After that I copied back all my data to my micrSD. So far so good.
hint: what's the official SD Card Storage Cards hotfix from HTC for?
Hello all,
I have been using a P3400i for about two and a half years and it has been an absolute faithful. Somewhere along the line a friend convinced me to flash it and I'm running Win 6.5 now for the past 8 months or so.
Now the phone had been consuming more battery than usual but then that was expected. However something really weird happened today. I used the phone around 4 hours ago (a call) and around that time it had been acting funny- the power button wasn't responding (to send it to standby mode), some keys in the virtual keyboard weren't working etc. I was in the gym at the time so I thought I'll figure it out later.
Once I got home I tried to restart it and then something funny happened. After a couple of tries, I'm not getting any display, a red light in the earpiece is constantly on, and the answer/disconnect button is permanently backlight. I've attached a pic for reference.
Can anyone shed some light on this?? Thanks in advance.
P.S. The casing is a dopod, had changed it a while back...
just try it
hi dear friend
just remove your memory card and then try to restart it may be due virus your phone is facing problem to start so just try it i am not sure but it may work
bye tc
17/9/2010 EDIT: With a lot of feedback from this thread and other threads, it has come out that, waking up the phone with the YES/CALL/SEND green button is BETTER than waking up with the NO/END/POWER red button for SOD reasons.
----
Hello guys,
You probably know I am actively in the Android HD2 porting community.
I am having the strangest touch screen problem. I am really experienced into winmo and android stuff. Please read carefully.There is a surprise at the end.
BOTH under Android AND Winmo my touchscreen works just fine after bootup.
It first started like this:
At first my touchscreen stopped responding when I hold no button to make a reboot/power off. I thought it was from the usual Android touch screen freeze related to g sensor. Then I realized that it was the same in Winmo! Holding no button ALSO caused touch screen to die even under winmo.
Then it started loosing touch after sleeping. My touch is ALWAYS working when I boot winmo OR android and works for hours if not put to sleep. But it stops working after putting it to sleep.
Frustrated,
I restored with spb backup. Didn't work.
I reflashed my winmo rom. Didn't work.
I made a hard reset. Didn't work.
I removed sd card. Didn't work.
I removed sim card. Didn't work.
I changed the date. Didn't work. (this was a strange fix for some blackberries)
I flashed original 1.66 Turkish rom, 2.07 original old radio, even original 1.42 SPL which makes this hd2 fully stock the day I bought it. Even made another hard reset. Still didn't work!
By this time it's obvious this is a hardware problem and needs warranty.
OK
THEN I FOUND THE STRANGEST THING:
If I wake up the phone with ANY hard button other than the NO/HANGUP button touch screen WORKS!!! (Yes/Send button under Android)
BELIEVE ME, I HAVE TRIED FLASHING REFLASHING RESETTING AND TESTED 100 TIMES and YES it is ALWAYS the same. This is not a random thing.
If I wake up my phone with No button under ANDROID OR WINMO, my touch doesn't work. But if I wake up with back button windows button home button yes button, the phone wakes up properly AND touch works. Android of course doesn't work with the original radio, so I wasn't launching Android with the last test.
HOW IS THIS POSSIBLE AT ALL?? It looks like hardware fault, but touch loss IS related to NO button!
I will send my phone to warranty anyway but it will happen after the holiday (not before mid september)
IF ANYONE have an issue like this, PLEASE post.
I just want to make sure this issue isn't related to Android porting. If it is, this might be an important info. Maybe it may help devs fixing the general touch screen and wake up problems. Also everybody TRY waking up Android with the yes/send button to see if it helps with your wake up or sod issues and provide feedback. Also it may help with the phone not responding after hangup in Android. There is something hardware going at the background with the no/hangup button. I know this issue is hardware fault but still may shed light to our problems with touch screen and wake up issues. Maybe there is something hardware or firmware inside the phone waking up the digitizer. I know that hangup/no/end button is internally different than the other buttons, something like it shares the power button function that is usually on the top of the device with other htc devices. (Mine is a european hd2 and the hangup button is not red) I also wasn't using an overclocking kernel.
Please think twice before posting, and don't post anything useless. I am absolutely no noob, you can search my previous 200+ posts. I wouldn't post anything unless I am definitely sure. And I have a feeling that this thread has the potential to help or make something come out. If it doesn't, no harm done.
since most of the time inwinmo or android the no or yes button pop up generally on the same side in both os's and , taking in consideraton it might be a hardware issue , i would say you issue might be a harsware issue undr the screen when you touch no...wild guess
I was the same problem.... but it is even worst for me now...
Before, at least work touch others buttons... now my touchscreen DON'T WORK. :-(
I suppose that it's a hardware problem :-(
memin1857 said:
Hello guys,
You probably know I am actively in the Android HD2 porting community.
I am having the strangest touch screen problem. I am really experienced into winmo and android stuff. Please read carefully.There is a surprise at the end.
BOTH under Android AND Winmo my touchscreen works just fine after bootup.
It first started like this:
At first my touchscreen stopped responding when I hold no button to make a reboot/power off. I thought it was from the usual Android touch screen freeze related to g sensor. Then I realized that it was the same in Winmo! Holding no button ALSO caused touch screen to die even under winmo.
Then it started loosing touch after sleeping. My touch is ALWAYS working when I boot winmo OR android and works for hours if not put to sleep. But it stops working after putting it to sleep.
Frustrated,
I restored with spb backup. Didn't work.
I reflashed my winmo rom. Didn't work.
I made a hard reset. Didn't work.
I removed sd card. Didn't work.
I removed sim card. Didn't work.
I changed the date. Didn't work. (this was a strange fix for some blackberries)
I flashed original 1.66 Turkish rom, 2.07 original old radio, even original 1.42 SPL which makes this hd2 fully stock the day I bought it. Even made another hard reset. Still didn't work!
By this time it's obvious this is a hardware problem and needs warranty.
OK
THEN I FOUND THE STRANGEST THING:
If I wake up the phone with ANY hard button other than the NO button touch screen WORKS!!! (Yes button under Android)
BELIEVE ME, I HAVE TRIED FLASHING REFLASHING RESETTING AND TESTED 100 TIMES and YES it is ALWAYS the same. This is not a random thing.
If I wake up my phone with No button under ANDROID OR WINMO, my touch doesn't work. But if I wake up with back button windows button home button yes button, the phone wakes up properly AND touch works. Android of course doesn't work with the original radio, so I wasn't launching Android with the last test.
HOW IS THIS POSSIBLE AT ALL?? It looks like hardware fault, but touch loss IS related to NO button!
I will send my phone to warranty anyway but it will happen after the holiday (not before mid september)
IF ANYONE have an issue like this, PLEASE post.
I just want to make sure this issue isn't related to Android porting. If it is, this might be an important info. Maybe it may help devs fixing the general touch screen and wake up problems. Also everybody TRY waking up Android with the yes button to see if it helps with your wake up or sod issues and provide feedback. Also it may help with the phone not responding after hangup in Android. There is something hardware going at the background with the no button. I know this issue is hardware fault but still may shed light to our problems with touch screen and wake up issues. Maybe there is something hardware or firmware inside the phone waking up the digitizer. I know that hangup/no/end button is internally different than the other buttons, something like it shares the power button function that is usually on the top of the device with other htc devices. (Mine is a european hd2 and the hangup button is not red) I also wasn't using an overclocking kernel.
Please think twice before posting, and don't post anything useless. I am absolutely no noob, you can search my previous 200+ posts. I wouldn't post anything unless I am definitely sure. And I have a feeling that this thread has the potential to help or make something come out. If it doesn't, no harm done.
Click to expand...
Click to collapse
BIt strange this one to be honest I think it may just be your device as there are now hundreds of users of android on the hd2 and this is extremely rare. Hopefully a dev will look into and find a possible solution but I doubt it. If I was you I would put it back to stock and send it off to HTC for a new one. Even if a dev manages to find the problem you will have a new or as new hd2
I have been trying and I must say that I sort of do share your experience. The most left button (referred to as yes) awakes the phone just right as where the most left (No) takes its time to start the phone. I haven't had any noticable touch issues that could be related to these hard buttons yet.. (I think)
But I do think you have a point.
Interesting, I had something similar. I was using elegancia rom v1 for the longest time, with all my android builds, no problems. Then I went to chunkydroid rom, and had a few issues, with multiple android installs (one of which was my original that was working before.)
Then I rebooted into chunkydroid, (windows), and had the same issue. It was strange. I tried a few other roms, same problem. Turned off the phone, next day, reflashed chunky again, and hyperdroid 1.1, no issues since. (Only difference, which I don't know if it's related, but again, might help, is that I was overclocking. I have since not let anything go above 998 in setcpu, and even removed all builds that were overclocking. I though it might have had something to do with it (and the phone wasn't warm at all.)
I have not been able to duplicate the problem since though (even with overclocking just to see). So I'm pretty stumped. I'm sure the devs will work it out.
I have taken to pressing the yes/send key to wake up my phone as it seems more consistent than pressing the end key. My theory is that multiple wake up/sleep messages are being sent on the end key and the system gets confused. Some sort of debounce might help.
Just my thoughts.
Running shui8 realstock rmnet with micyprima r9.
It seems waking up the phone with the Yes/Send button somehow seems better with current builds and kernels.
I am asking everybody reading this thread to try waking up their Android devices with the yes/send key and share their experience if it is making their Android wake up quicker with less SODs.
Note: I am still using yes key wake up as a workaround for my hardware touchscreen fault. Still absolutely works everytime. I found out that if I accidentally try to wake up with the no/hangup key I need to wait about 10-15 seconds before yes/send key does its magic again.
well, i tried there is absolutely no difference between any hard button. if i have sod, none of them solves... actually its not sod i think, when you try to put standby and wake up several times quickly, screen stops responding for a while. you need to wait at least 15 seconds between each standby and wake up. can i fix this? or this is the sod?
Waking up with the yes/send button would not make any difference if your phone can wake up good with the no/hangup button already. But we are trying to find out if yes/send button wakes up better in long term usage. (no/hangup button sometimes can't wake up and that is the sod refers to)
SOD happened to me few times too with the NO/Hangup button and if/when that happens, if you press NO/Hangup button for long(for the menu with the turn off the phone,reboot,plane mode,...etc options) screen comes back BUT sometimes it locks the screen brightness to lowest possible setting(with %0 actually it doesn't completely turns off as you know).
Other than that "bug" NO/Hangup button works fine for me but as the OP, YES button is more stable and no SODs happen with the YES button...
Btw there is no difference for me YES button vs NO/Hangup button by means of quickness... Both works the same speed unless of course there is no SOD with the NO/Hangup button...
Just wanted to share my experience...
This thread is awesome
Thanks for this thread. I have been trying to use any android build for at least a full day with no success. Ive used different winmo roms and radios such as chucky and miri roms. I still ran into sod's. After waking with the yes/button i have had no sod issues since then, Once again awesommmmmmmme thread.
After some time my digitizer died almost completely. (Issue became worse) It is currently being handled under warranty. (digitizer is replaced)
But at least with a lot of feedback from this thread and other threads, it has come out that, waking up the phone with the YES/CALL/SEND green button is BETTER than waking up with the NO/END/POWER red button for SOD reasons.
any solution to this issue yet because i just started having this exact same problem w/ my HD2 yesterday before that it was perfectly normal and all the suddon the Power/END/NO button wake up cause the screen to not respond to the touch at all however wake up w/ home,back,menu,call button the touch screen works is back to normal
still can't figure out if its a hardware or software problem cause i also tried flashing bunch of roms/radios/and android roms as well and even went back to stock rom in hope for a solution
waking with green is about 2s faster for me.
Same thing happens to me before 2 days.I tried many hard resets,roms,radios and my screen didnt work.I couldnt even login in wm.
My screen was completely dead.The last thing i did,before my screen goes unresponsive was to push no/hangup button in android to open it
At first also i thought it was a g-sensor issue,but then realise that it was much more than it.
Until the moment i read this thread
The way it worked for me
I open the device with no button of course,made a soft reset from red hole and i wait until the device goes to standy itself.Then i open it from send button and voila touch is back !!!!
Strange thing but it works.Thank you very much you are a genius
sure the touch comes back when it wakes up using all other buttons except the power/end button so why is that all the sudden the power/end button causes the screen to go unresponsive
like for say when i hold the power/end key to open the pHONES OPTIONS in windows or android once the PHONES OPTIONS shows up and i try to click on power off or reboot on the screen the touch doesn't respond so the only way to reset or power off the device completely is the either use the reset button in the back or pull the battery out
i'm going to be sending it under warrenty/insurance to t-mobile and hopefully get a replacement cause i'm so use to the power/end button to wake up my device...
Guys be extremely carefull when using hard buttons in android.Finally my problem with screen is not the end button but the back arrow button.This button is necessary for using android and i have pushed it many many times the last months as i am using android.Νοw every time i pushed it my touchscreen stops responding.Τhe last time i pushed it my screen stopped responding(i thought for ever) and didnt knew the exactly reason that this happens.Because i didnt want to send the device to htc (firstly i must send it to expansys in france and they will send it to htc) and take it back at christmas i decided to go to a local mobile service.I wasnot mind for warranty cause i wouldnt be able to live 4 weeks without hd2.I was ready to give 600euros to buy desire hd
Result from service
At firstly he said to me that hd2 have no touchscreen problem and it works ok
I paid 20euros for opening the device and took it back.At first 5 minutes my screen stopped responding again and didnt knew the reason.For my good luck i leave the device untouched 10 minutes and the screen come back again.Then i used it and the time i pushed the back button the screen stopped working,fortunatelly for little seconds.Now i know.My screen stop responding when i push back button.So i change the keylayout to my android build and now i push send key instead of back and volume up key for menu and volume down for power on-off and hd2 works perfect after 24 hours without touching the back button
Also in monday i will go to service again to fix the button problem
Same issue with me
Exactly same issue with me. I have been using Winmo and Android on and off in my HD2. couple of weeks back, touch didnt respond after waking up the device from standby by pushing endkey.
tried everything - flash/stock rom/removed SD card/ hard reset/clear storage/custom rom/ battery pull out etc...
touch worked suddenly and only when i slightly touch the end key instead of pushing it fully, the start menu opened..this happened for few days and when ever i push the end key...screen goes unresponsive. all other hardware buttons are working fine and if at all i push end key the issue starts.
unfortunately my friend pushed the end key once and the screen never responded after this....now am using my old p3450 htc touch...
i think if we change the AP BOARD (Flex ribbon-keyboard chip) everything will go back to normal coz its not the problem with digitizer or the lcd of the software for sure.
trying to order one in ebay, we can change this ourselves...no need to send it to service centers and waste money on it.
if any of you have done this already...let me know if it worked for you.
guys dont know if it is allready known but there is a app called sidebar style swkey
http://forum.xda-developers.com/showthread.php?p=9726110#post9726110 which puts software buttons in the screen.This app is definitely button saver