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As of right now anyway!
Thank god! I've been waiting since the 6th to get all 3 of our phones replaced for like leakage, glass popping up and the kazoo effect! My speaker is half blown, so it sounds like the other person is talking though a kazoo...it's the most annoying thing ever!
Everything seems to be ok except for the freaking ear speaker is crackling now when I turned the volume all the way. It didn't happen before, anyone has experience in reviving it please share.
Lower the volume a notch or 2 works better but I can't hear really well with lower volume in a car.
drop it again, except with the phone facing the completely opposite direction, this way it will knock everything back into place.
It sounds like the speaker itself is actually broken. The cone is crushed i bet. Bring it to sprint. If there is no visible damage, you might be able to get it fixed free under warrenty, or even swapped.
Shyfe said:
drop it again, except with the phone facing the completely opposite direction, this way it will knock everything back into place.
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LOOOOOL HILARIOUS POST BRO.
You can probably get away with saying it was a manufacturer defect and you never noticed it until you played with your friends Evo.
This is a very common problem in the Evos, earpiece crackling sound at full volume. I had to exchange my evo a few times (for various reasons) and never actually got one that didnt crackle at full volume.
Several other members have had this problem on there evo as well. Its a defect, and not because you dropped your phone
Psosmith82 said:
This is a very common problem in the Evos, earpiece crackling sound at full volume. I had to exchange my evo a few times (for various reasons) and never actually got one that didnt crackle at full volume.
Several other members have had this problem on there evo as well. Its a defect, and not because you dropped your phone
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Obviously it is because he dropped his phone...............
Use insurance or take it to a tech shop and see what they can do
So recently I noticed that my launch day epic seems to have a cheap speaker sound to it, not the external speaker but just the regular speaker you use when talking to someone. It almost sounds like the speaker is buzzing/vibrating. Is everyones speaker like that or do i need to bring my phone in to get replaced?
bump
my speaker sounds loud and clear.
Mine gets pretty bad as far as static/crackling goes if I turn it up more than halfway. Going to have to experiment further, as it only gets pronounced when I'm on the phone with certain people
My friend has a brand new epic and i messed around with it last night, putting both phones at the same volume level and hers sounds perfect, where mine not so much. Guess i'm going to bring it in on monday and hopefully they will swap it out for a new one. I got it on launch day so its already past the 30 days, but do they already have spare parts to fix just the speaker?
no problems here.
Both the earphone and speaker phone on mine have a VERY tinny sound to them. I bought mine through BB, can I still swing by a spring store to exchange? Bought mine 4 days ago..
Well I was planning on bringing mine in tomorrow to get fixed/replaced but now the speaker is sounding great?! I dont know what to do really, i guess i will just wait until it sounds like crap all the time. When i turn it up more then half way it does sound tinny, but at least now it doesnt sound tinny even at the lowest volume
Mine started doing that. I took it to a repair center and they swapped the speaker. Now all is well, and the Epic sounds perfect again.
Sent from my SPH-D700 using XDA App
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
https://www.youtube.com/watch?v=gT2urkUsSiM
Seriously though, mine is fine.
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
LadFromWales85 said:
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
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I'm not talking about tiny movement- I have compared with a Note 3 and a Note 10.1, as well an IPad, and while there is very minor movement., the jack feels firmly held in place. This is not the case on the Z3C. I wish I had filmed the issue before sending it back, but didn't think there would be any issue with a refund as to me it was clearly not standard.
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
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Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Film it, want to compare
Sent from my D5803 using XDA Free mobile app
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
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Mine moves also back-forth, left-right while on my iPhone it is solid. But I don't see your issue, if it's a defect (and not by design) then you have a two years warranty
Why send it back now? As long as the sound is good?
I've notice a tiny play in mine too but I believe that its cuz the waterproof. There is a plastic stuff inside and that make move the eraphone jacks
I can confirm the slight movement on my Z3C's headphone jack too. And yes, there's some sort of plastic jacket inside the jack, this what makes the headphone plug wobble. It's a non-issue, pretty sure it's part of the waterproofing design.
difto said:
if it's a defect (and not by design) then you have a two years warranty
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But what if I've rooted it already?
I checked a z3c, z3 and a z2 at a store today, z3c has the most play of them all, z2 is the most stable. Really that is the only part of the z3/z3c that feels cheap and badly made.
This is part of the "waterproofing design", but i suspect that it is a faulty design and this gap is actually responsible for the many water damaged z3c phones. People report that they just submerged it for a minute or two in fresh water (under a tap, or it fell in a toilet... lol) and the screen died for all of them, the phone continued working but the screen was dead.
djeley said:
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
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Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
NakedGun said:
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
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I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
c19932 said:
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
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Same happened to me, but as my phone already fell twice and I have signs of it on its back, I won't get any repair under warranty... I guess it's because of the plastic around... There's no sign of damage around it, but when I move the jack music stops suddenly. That's bad
I had the exact same error of a loose jack then music pausing. Then the headphones weren't picked up at all. sent it to sony, they fixed it all fine. No problems
I have the exact same problem, and I see it as a problem since the music doesn't work properly for the second time since I got the phone.
The first time, I sent the phone to the after sale service and it was repaired within the warranty limits, it was three months ago. Now, the problem occurs again and I'm a bit disappointed. If I can't use my phone for three weeks every two or three months, what's the point of getting a flagship phone from Sony ?
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
I have/had the same problem until it stopped working completely. Sent it to Sony today morning they told me on chat that the repair will take 5-7 days...
toshin9 said:
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
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Well you should factory reset your phone anyway, before you are sending it for repair. That's the first thing to do when you have any problems with your phone...
The back up saves all messages, phone calls, phonebook, apps settings etc. so yeah, everything I would say...
Same here... I'll return the phone next week to the retailer. Let's see what they'll say.
So, after my headphone jack got broken and I sent it for repair, (which only took less than 1 week btw) the phone is not waterproof Anyway I can listen to music again
EDIT: I am an idiot, was testing it with opened flap lol, the phone is actually waterproof
I haven't seen anything posted on this and so, I'm hoping it's just my phone. Received my LG V20 last night and the first oddity was an audio one. When the T-Mobile jingle came on at boot, I noticed that the jingle had a slight crackling/distortion effect to it but I didn't think anything of it. Got the rest of the phone setup and I'm super happy with it but the issue showed up again as soon as I tried to test out the speaker outloud via YouTube. Anything with a high frequency results in crackling and people's voices have a slightly robotic effect to them. The issue isn't isolated to YouTube because it happens with anything.
It's not noticeable... if let's say you have the phone a few feet away from you at mid volume but it's super obvious when holding it and irritating when having it against my ear. Anyone else experiencing this? I'm thinking about stopping by a T-Mobile store to see if they have a model one that I can test out. Hoping it's not just a crappy speaker featured in a very audio featured phone. Thanks for any feedback ya'll.
Sounds like you have a bad unit. I haven't heard anyone mention the same issue so I think you should warranty it.
Mine has begun doing it whenever i run an app or a video. Even with the volume turned all the way down. For example, writing this post is producing very noticable static from the speaker even with all audio muted, all keypress audio disabled and haptic feedback disabled. Opening a game like clash of clans produces noise at the same level as a mistuned television.
I get the distortion as well on my T-Mobile variant.
Same issue
My phone just started with the cracking noise, but mines sounds like the speaker has blown out!! T moblie as well! Please post what you guys plan to do next
I have a Verizon variant and mine does the same thing. Recorded video of my daughters softball game and noticed the blown out speaker sound i was getting. Seems like poor quality speakers possibly.
Same Problems
I have a T-mobile LG V20 also coming from the Note 7 and tonight my speaker has the same static & blown speaker sound on high or low volume everything was fine until I used headphones and etc today I don't know if this had something to do with it or not I am really hoping this is not a big issue across the board. I am gonna swap it out and pray for the best LG is my last hope since there are no other good android phablets out right now.
Out of the blue
I have the Sprint version and mine just started cracking out of no where tonight for no reason. I was listening to music but it wasn't even turned all the way up. What in the world?
I have only had my V20 for 7 days and now the speaker is doing the same thing everyone else is saying (distortion, cracking, sounds like a blown speaker). Called LG they said factory reset it but that did not resolve. Went to Best Buy where they thought at first it was a software issue but quickly realized it is a hardware issue. Tried calling LG back but cant get through as the line says all circuits are busy. I just turned in my replacement Note 7 and now I think LG may have inherited the Samsung curse.
My phone just started doing the same thing!!! I was just listening to a song on SoundCloud and the sound suddenly became distorted. I tried YouTube and and same thing happened. I restarted the phone and the T-Mobile jingle was... You guessed it: distorted. Idk what happened for this functioning model to suddenly start doing this, but I'm very disappointed. I'll be going back to the T-Mobile store to try to turn it in and get it replaced.
You guys are scaring me. I really hope this isn't widespread!
My ATT LG v20 is audio has gone crazy just as described by others out of the blue!! Im not looking forward to the ttio to the ATT store as I doubt if anyone will knowcwhats going on! Has anyone's phone audio been fixed? The distortion. crackling makes the phone useless and makes me cry!!!#
Too many people are reporting this problem. Meaning that eventually we're all going to experience this. This does not sound good at all.
Happen to me today. Just turned on DAC and it went away. T mobile.
ughhh
Koont said:
Happen to me today. Just turned on DAC and it went away. T mobile.
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Ugh I had high hopes but this did NOT work for me. Sprint. I waited so long for this phone and now dealing with this ....makes me pretty upset. I got mine on the 25th and it started on Nov 1st.
trashy audio after awhile WILL put me off on this device...
I have noticed it seems to get worse the more the battery is drained.
Got mine on 10/28 and until now (knock wood) the sound is pretty good!
T-Mo Variant
LG V20 speaker issues
I was within the 14 day Best Buy return period. They have ordered me a new V20. I'll see if it was just a fluke??
Some posts on reddit suggest that the speaker becomes crappy when the phone is being charged.