Database Users

Charmer will not boot unless connected to USB ?

Hi All,
I have a strange problem I wish to share (don't worry its with my Charmer !)
I am not sure when it started occuring, but now it will only boot with the USB connected. Without it I get a hangup on the 'Wondows Mobile' blue screen. Connect the USB and the version numbers on the T-Mobile boot screen come up much quicker and then after about 1 minute of the Windows blue screen it is on.
It is really weird ?
The onlys changes I have made is the registry memory improvements (mentioned in this forum) to try and get a little extra speed. I am pretty sure it did not start immediately after that though.
I was wondering if anyone else has encountered this
and if so
how did you overcome the problem.
Thanks.

yes, it is weird.
what you can do is
(1) see if it is battery. try connect it to your charger to see it boots up. If so, maybe it is a batteyr/power problem
(2) check if it is what you've done - back up (using any software) and hardreset your device. if you device is not able to boot up after hardreset, it is a hardware fault, have it serviced

Guys, I have the same problem with Time & date backup when change main battery but with more sympthoms:
Aprox. 1 month of using my XDA mini S (original O2 UK ROM) I faced to problem which seems to be HW status.
I didnt not change WM5, I did not change ROM and no new soft has been installed during last month. I have no backup manager like SPBackup or
Backup manager installed on miniSD card (or in main memory) and no backup process is planned in Today screen.
PROBLEM:
It is not possible to boot Windows Mobile after soft reset WITHOUT ORIGINAL wall charger. It does not matter if I make soft reset 5x-10times, PDA frozen on
WM5 booting logo and keeps like that for hours with backlight ON.
Neither USB-PC cable connections nor other charger (from GPS receiver 500mAh) does not help to boot WM5.
I found out, even if PDA is POWER off (Power button press for more than 3sek) and I want to turn it on, PDA freezes on Windows Mobile window.
I got answer from one hungarian service point like:
"We know the symptom that you described below. Solution for that is a software update. Unfortunately there is a built in protection in upgrading package and we can not update phone software of other country's phone."
MY SOLUTIONS:
I doubt about correct solution from service because:
I make a miniUSB cable (like for charger) and connect other main battery to this cable. When second battery is connetted instead of original charger, XDA mini S boots and restarts correctly without freezing on WM screen.
I tried to to test how original backup baterry (in fact capacitor) works - parameters in Service manual at page 81 (CG1, Gold cap, 0,07F, 70 Ohm, 3.3V, Part number 16H00012-00M).
The I connect a capacitor 3.3V, 0.02F to this USB cable. I charge a capacitor externally and try to restart device with capacitor connected on USB cable (now without 2nd battery). Everything was OK.
Then I completely discharge externall capacitor and interesting was, that device can boots up correctly even with discharded capacitor because during booting, capacitor has a time (maybe 5-15s) to recharge.
CONCLUSION:
I think the backup capacitor (Part number 16H00012-00M) is damaged.
Do you know idea where to buy it on web (the best in Central Europe for me)?
Now with external capacitor on miniUSB cable in my pocket, it allows me to make soft reset or reset if device freeze anywhere at the street without 240V original charger. "What a Soviet solution ;-)". BUT WORKS! ;-)

Tytn Won't Charge

I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.

Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike

The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.

Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB

hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..

Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB

Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike

Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB

Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks

Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB

Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers

eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike

mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers

eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike

mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.

Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,

i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.

gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.

HD2 charging problems

Hi, im having 2 charging problems in HD2.
- i've bought a car charger HTC CC C200 (mini usb) and i can't use it,
because it doesn't "fix" on car, it "jumps", i must pressure it all the time and even so it doesn't work on a BMW S5, on a S3 works sometimes ... what's the problem?
- after i've tried many times, my HD2 only charges at my desk while being off (with orange light on) !?!?! If HD2 is "on", it doesn't charge! What's happening here?
Update: my 2nd problem is fixed, i've searched for the Battery in settings, and found out that it was configured "for not charging while on" - WTF? I didn't did anything!, and yesterday it went off Vodafone network (as when it is on and it is necessary to enter the code) for 2 times...
TIA

lrmmf said:
Hi, im having 2 charging problems in HD2.
- i've bought a car charger HTC CC C200 (mini usb) and i can't use it,
because it doesn't "fix" on car, it "jumps", i must pressure it all the time and even so it doesn't work on a BMW S5, on a S3 works sometimes ... what's the problem?
- after i've tried many times, my HD2 only charges at my desk while being off (with orange light on) !?!?! If HD2 is "on", it doesn't charge! What's happening here?
Update: my 2nd problem is fixed, i've searched for the Battery in settings, and found out that it was configured "for not charging while on" - WTF? I didn't did anything!, and yesterday it went off Vodafone network (as when it is on and it is necessary to enter the code) for 2 times...
TIA
Click to expand...
Click to collapse
for your second issue settings>battery> untick the "done charge when phone is on" box
EDIT..
just noticed you figured that out, sorry i cant help with your first issue

It's just a banal case of cheap (As in approximate) car charger, most of them are too large/short/long whatever, and don't fit properly inside the lighter slot.
Once I had to remove the screw ring on the tip to nake it slide inside, and put a scotch tape n its place to hold it together...

Ok, it wasn't expensive, but it is an official HTC product ... shouldn't it work? Besides, i've never heard of such a thing...

try looking at your battery pins and make sure there not bent. i had an issue where my hd2 would not charge turned out it was a bent battery pin. i also had a friend with the same issue. phone is alot more stable so i had no reason to take my battery out since. i also have a short in the my cord that came with the hd2 i think im gonna order the nokia version instead.

[Q] Help! My focus won't recognize that it's connected to a USB

Hi everyone,
Recently, I tried to get my phone to tether using these directions: (can't post the link yet, but these directions are kind of universal)
2-On the phone, go to keypad and dial ##634#, then press the [Call] button.
3- A diagnostic mode screen in gray will show up.
4- Dial *#7284#, and press the [Call] button.
5- A Microsoft USB Test screen will show up which allows configuration of USB Path Control settings (options available is Zune Sync; Modem, Tethered Call; and Modem, USB Diag).
6- Select Modem, Tethered Call.
7- The phone will automatically restart to activate the setting.
8- Connect the phone to PC with a USB cable.
..and so on and so forth
However, when I tried to put it back to the zune/sync, it wouldn't work. I go back to the menu where it gives me the three choices of zune; tethering; and USB modem, and it shows that the phone is on the Zune sync option. However, when I plug in the USB cable into it, the computer doesn't recognize it - there's no charging involved, and the zune software doesn't open.
Additionally, when I try charging it to the plug that came with the package, the phone doesn't recognize that it's connected to that either and it still doesn't charge. Does anyone know what the issue is here?
I've tried multiple times to go back to the Path Control Settings menu and switch it to Zune Sync but nothing is happening to remedy the situation. Any pointers?
Any help would be greatly appreciated.
Thanks in advance!

A long shot but did you by chance set the Zune software to sync wireless ? You may need to set it to No or turn off wirless Sync.
Settings>Phone>Wireless Sync
Make sure your phone is connected and sign into Zune. Again only a long shot.

I'm 99.9% sure I didn't set it to wireless sync. I turned off the wireless on my phone to conserve battery as well.
Also, in order to check the wireless sync setting I need to connect my phone, which I have, but the computer nor the phone has registered the connection. (No sound made on either end, and the battery charge icon isn't showing)
Thanks though! A long shot is still a shot!
edit: FYI, I'm running Windows 7 64-bit. I'm not sure if that had anything to do with mucking up my phone as it did...

This sounds pretty strange. I have been changing from Modem to Zune back and forth and no problems at all.
I guess a Hard Reset will do the job for you. But I am not completely sure. Good luck.

ninjatengu said:
Additionally, when I try charging it to the plug that came with the package, the phone doesn't recognize that it's connected to that either and it still doesn't charge. Does anyone know what the issue is here
Click to expand...
Click to collapse
Do I understand correctly that you cannot charge the phone with the wall charger?
If that's the case, it's probably an issue with your cord or the mini usb port.
Did you make any other changes while in Diagnostic mode? If you're not sure, check out this thread.

Do I understand correctly that you cannot charge the phone with the wall charger?
Click to expand...
Click to collapse
Yes, you understood correctly. I cannot charge the phone with the wall charger. It's the charger that came with it, so it's the charger that has a USB port. I've also tried using different USB cords unsuccessfully. :-/
I haven't made any other changes while in Diagnostic mode.
A hard reset is a last resort. Although I'd still want to figure out why it happened as opposed to just figuring out how to fix it to prevent something like this in the future.
Thanks guys!

ninjatengu said:
Yes, you understood correctly. I cannot charge the phone with the wall charger. It's the charger that came with it, so it's the charger that has a USB port. I've also tried using different USB cords unsuccessfully. :-/
I haven't made any other changes while in Diagnostic mode.
A hard reset is a last resort. Although I'd still want to figure out why it happened as opposed to just figuring out how to fix it to prevent something like this in the future.
Thanks guys!
Click to expand...
Click to collapse
I think the mini USB socket on your phone may be defective. Fortunately, the setup following a hard reset isn't nearly the task it was on WM...

So I tried a hard reset, and the thing still didn't work.
I'm assuming this is a hardware problem. Thankfully AT&T has the whole 30 day exchange thing going on.
They couldn't fix it there, so they did exchange it for a new one. The new one works. So yay!
Thanks for all your input peoples!

Looping into 'charge' mode

My i9000 has been working fine and I have flashed it countless times but now I can't switch it on using the on button when I don't have it plugged in to a power source!
The behaviour, when no USB is connected is a loop: The moment I put the battery in, it starts up with the "Just about to start charging" egg timer (more a circle/flower icon) - then an empty battery appears for 2 seconds. Then disappears again and the whole process starts again 5 seconds later. The only thing I can do to interrupt this loop without a USB cable is to enter download mode using the 3 button combo - recovery mode combo doesn't work.
I can interrupt it by plugging in a USB cable which seems to act normal (charging) then the phone acts like normal...
Anyone got any ideas?

Since the phone is off I really can't imagine this is a software problem (unless someone knows differently).
I would swap the battery, see if it has gone bad. If not, then it must be a hardware problem either with the battery pickups, the USB connector, the power button or the charging circuitry. Lots of possibilities, but all with the same solution...return for hardware repair
You can try to clean the battery pickups and USB connection with a little acetone on a q-tip, see if that helps, but this sounds like it will have to go back to a service center.

I advise u to change the phone in guarantee as fast as possible, I managed to kill just like this an SGS, a small diode makes the problem and ordinary services don't have this, Network broadcasters (Orange , Voda) changes the whole m.b.
Firsty u can flash a stock 2.1 from samfirmwares.com - (to try repairing and to avoid losing guarantee) )

Thanks guys - will return it to the shop I bought it from when I return to the UK soon.