[UPDATED 27/01/10] Official firmware updates for Vodafone customers. - HD2 General

I have just got off the phone with a very nice gentlemen from HTC customer services.
He informed me that Vodafone are at current flatly refusing to support the HTC HD2 handset. They have NO plans to release a firmware update for the HD2.
He has had this confirmed by his management team as he gets a number of calls on a daily basis regarding the issue.
I opened a thread on the Vodafone forums informing their customers and am doing the same here on XDA: http://forum.vodafone.co.uk/index.php?showtopic=49175
Feel free to comment in either thread.
*edit* update for those that would like to help: contact [email protected] with the subject line "Vodafone UK and the HTC HD2" explaining your own frustrations.
link to my open letter: http://forum.xda-developers.com/showpost.php?p=5429219&postcount=41
LATEST UPDATE: http://forum.xda-developers.com/showpost.php?p=5472361&postcount=75

Wow, that sucks. Is this because of the iphone launch?
Apple is meddling in isn't it?

Fooking unts..!!! so VF have just been giving us BS all this time.!!!! i can promise that if this is true i will NEVER go with Vodafone agian..!!!

That's pretty shocking really. I wonder if this constitutes some sort of breach of contract that you could use to get out of your contract without having to pay it out? If not then it should.

It was almost certain from the start.
What is a big deal anyway? Just get a goldcard/SSPL/HSPL and flash any ROM you want.

aszu said:
It was almost certain from the start.
What is a big deal anyway? Just get a goldcard/SSPL/HSPL and flash any ROM you want.
Click to expand...
Click to collapse
cus it breaks the warranty

lorin.bute said:
Wow, that sucks. Is this because of the iphone launch?
Apple is meddling in isn't it?
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Click to collapse
Indeed, apparently they said VF had to drop the HD2 to get the iPhone...

aszu said:
It was almost certain from the start.
What is a big deal anyway? Just get a goldcard/SSPL/HSPL and flash any ROM you want.
Click to expand...
Click to collapse
The issue lies with warranty and insurance! Quite a large issue if you are a Vodafone customer.
It shouldnt matter whether or not they are actually stocking the device any longer. After having the HD2 on their books for only two months and it being a new device to market, they must continue to support any firmware updates/fixes for the duration of the contracts of all their customers that have an HD2. This is surely a given?!
If they supply you with hardware that is necessary to use the services they also provide to you then it must be legally binding that they support any fixes (ie firmware updates) for the hardware supplied to ensure that it functions as the manufacturer intended.

beyondthought said:
cus it breaks the warranty
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Click to collapse
How? You can always revert to the 'original version' and if device is so badly broken that you can't revert, HTC staff wouldn't be able to check ROM version as well.
Besides, if there is some clear hardware problem with your device (like broken button or speaker, screen not responding etc) I don't think HTC service is going to complain about ROM version, this would be just idiotic.. Has anyone any experience with HTC service and non-official ROMS? Frankly I don't think HTC cares, software modding is the whole point of getting HTC device in the first place for many, many people. I am also sure they are aware that many operators provide atrocious support for new ROMs and customers don't have any options.

Audio Oblivion said:
The issue lies with warranty and insurance! Quite a large issue if you are a Vodafone customer.
It shouldnt matter whether or not they are actually stocking the device any longer. After having the HD2 on their books for only two months and it being a new device to market, they must continue to support any firmware updates/fixes for the duration of the contracts of all their customers that have an HD2. This is surely a given?!
If they supply you with hardware that is necessary to use the services they also provide to you then it must be legally binding that they support any fixes (ie firmware updates) for the hardware supplied to ensure that it functions as the manufacturer intended.
Click to expand...
Click to collapse
Thats sounds like it should be, can we get out of our contracts though???
i dont want them to offer a **** iphone 3gs, thats for sure! 4G maybe, but thats not out till may/june..

aszu said:
How? You can always revert to the 'original version' and if device is so badly broken that you can't revert, HTC staff wouldn't be able to check ROM version as well.
Besides, if there is some clear hardware problem with your device (like broken button or speaker, screen not responding etc) I don't think HTC service is going to complain about ROM version, this would be just idiotic.. Has anyone any experience with HTC service and non-official ROMS? Frankly I don't think HTC cares, software modding is the whole point of getting HTC device in the first place for many, many people. I am also sure they are aware that many operators provide atrocious support for new ROMs..
Click to expand...
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Speak to Vofdafone..!

Why don't all the vodafone customers make a letter of protest and send it to them? I know it won't do much (because i'm sure apple is paying vodafone), but you can try.

lorin.bute said:
Why don't all the vodafone customers make a letter of protest and send it to them? I know it won't do much (because i'm sure apple is paying vodafone), but you can try.
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Actually there could be enough of us to get on BBC watchdog..!!

beyondthought said:
Speak to Vofdafone..!
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Vodafone has nothing do to with this, it is HTC who services/fixes these devices. Vodafone may say many things, but ultimately phone goes to HTC service for repair and this whole 'custom ROM voids warranty' babbling is completely up to them.
Again - it would be just idiotic if HTC refused to fix obvious hardware problem because of 'custom ROM'.
It is like getting PC from DELL with Win XP preinstalled, then installing Linux on it and when i.e motherboard of disk fails, claiming warranty from Dell - nothing wrong with it.

aszu said:
Vodafone has nothing do to with this, it is HTC who services/fixes these devices. Vodafone may say many things, but ultimately phone goes to HTC service for repair and this whole 'custom ROM voids warranty' babbling is completely up to them.
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really, who told you that???

Heres the watchdog link. at the very least, even the threat of going to watchdog should get things moving..
http://www.bbc.co.uk/watchdog/

aszu said:
Vodafone has nothing do to with this, it is HTC who services/fixes these devices. Vodafone may say many things, but ultimately phone goes to HTC service for repair
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This is true... the phone WILL go to HTC for repair. But that is not the issue. It is an entirely seperate issue that is somehow intertwined. Its all a bit of a mess really.
As a Vodafone customer for more then ten years from both consumer and business side i have never seen such a debacle.

aszu said:
Vodafone has nothing do to with this, it is HTC who services/fixes these devices. Vodafone may say many things, but ultimately phone goes to HTC service for repair and this whole 'custom ROM voids warranty' babbling is completely up to them.
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Click to collapse
When you take out a contract with Vodafone they supply you with a phone that has a vodafone ROM on it. That's basically a stock ROM with some changes, either cosmetic, programmatic, or both. They are then perfectly within their rights to tell you that you will void the warrantly if you modify that ROM or replace it with someone else's. It's like getting a car under warranty and expecting to get it fixed for free, even though you've put a new engine in it.
It has NOTHING to do with HTC. This is part of your agreement with Vodafone.

johncmolyneux said:
When you take out a contract with Vodafone they supply you with a phone that has a vodafone ROM on it. That's basically a stock ROM with some changes, either cosmetic, programmatic, or both. They are then perfectly within their rights to tell you that you will void the warrantly if you modify that ROM or replace it with someone else's. It's like getting a car under warranty and expecting to get it fixed for free, even though you've put a new engine in it.
It has NOTHING to do with HTC. This is part of your agreement with Vodafone.
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Click to collapse
Correct, one size does not fit all. All opperators customise the ROM to suit their needs. Installing a generic ROM from HTC on Vodafone or any other operator for that matter would not only void the warranty but would cause all manner of problems for the support department of each operator. Can you imagine how many customers would brick their device trying to upgrade? Even the most simple of instructions are not often followed correctly.

The Vodafone forum moderators now review all my posts before they display them!! All cus i posted a watchdog link!!

Related

x1i prototype?

I just recently purchased an x1i for what I thought was a bargain price. At half the retail, i got the phone in perfect condition and a charger. i didn't mind back then and have been using the phone on a daily basis and it works great. I never questioned why I just got the phone, seeing how adding a box and manual can't be that hard. I wanted to update my ROM to R2A today and when I took the battery out I noticed for the first time: "Prototype build:AP1" and underneath it "Prototype not for sale". So here's my question, is this a prototype and is it in anyway inferior to a retail model?
Thats why it was so cheap
Mine not say prototype....
But you should not care about that if it works well...And have no cracks
prototypes tend to have downgraded hardware than the actual retail
do you have pics of it? please show them! i'm curious to know if yours has a button on the bottom left corner.. kinda like the camera button but instead it's on the left side. iirc the prototype models had that button and one of the reviewers said it was supposed to be made for switching between landscape/portrait.
This is not supposed to be sold! I work there at Sony Ericsson, last time somebody sold a prototype version of a phone he got fired. This guy is either stupid or careless
Depends how old the prototype is then the hardware might be inferior (less ram). One advantage you have is that your phone is most likely "Security Unlocked"
Have a look at the back, what week was it produced on?
As for the person that sold it, they shouldn't have. It's not meant for resale!
I can confirm that anything above 08W25 is good
thanks
thanks for tbe info. mine says 08W26. as for the button to switch between portrait and landscape, it doesn't exist on my x1. The phone is security unlocked. I'll post some pictures up soon.
I bought a proto p990i, didnt know it was a proto. I kept it for spare parts since the firmware couldnt be updated. When I used any function besides calling someone it would lock up on me
tehnoobzorz said:
prototypes tend to have downgraded hardware than the actual retail
Click to expand...
Click to collapse
Quite the opposite: SE prototypes ALWAYS have the final HW inside, it's usually the initial sw that's pre-RC - which does not effect him as his most likely been upgraded to MR1 at least...
rc3ilynt said:
I just recently purchased an x1i for what I thought was a bargain price. At half the retail, i got the phone in perfect condition and a charger. i didn't mind back then and have been using the phone on a daily basis and it works great. I never questioned why I just got the phone, seeing how adding a box and manual can't be that hard. I wanted to update my ROM to R2A today and when I took the battery out I noticed for the first time: "Prototype build:AP1" and underneath it "Prototype not for sale". So here's my question, is this a prototype and is it in anyway inferior to a retail model?
Click to expand...
Click to collapse
Yes, it is a final prototype for operators to test. This means that it is probably someone outside of SE that has sold it.
It is not inferior in any way, but you can probably not upgrade firmware via SE tools. And you can forget getting help at a SE service location if needed. Some operators also disables the prototype IMEI number in their net after some time, which will make it useless as a phone.
Best thing to do: Turn it in to the nearest SE Service center with details of who sold it. You might be rewarded with a retail X1.
AviatorEkis said:
Yes, it is a final prototype for operators to test. This means that it is probably someone outside of SE that has sold it.
It is not inferior in any way, but you can probably not upgrade firmware via SE tools.
Click to expand...
Click to collapse
False. Login to to Emma and take a look - if you have a real proto with operator test release sw then you can upgrade it, provided you have access to Emma (you're an authorized SE service center, a SE employee or anyone with Emma login.)
And you can forget getting help at a SE service location if needed.
Click to expand...
Click to collapse
False again. They will help you but it won't be free as it's not covoered by warranty - but again, any used phone you buy won't have warranty or max. one year - if it was retail - anyway.
Some operators also disables the prototype IMEI number in their net after some time, which will make it useless as a phone.
Click to expand...
Click to collapse
I assume you have link or some other evidence, right?
Because if you don't have I have to call it on its name: baseless rumor, pure FUD.
Best thing to do: Turn it in to the nearest SE Service center with details of who sold it. You might be rewarded with a retail X1.
Click to expand...
Click to collapse
What an utter nonsense - why would ANYONE give him this entirely malicious advice to GIVE HIS PHONE AWAY, hoping that - even bigger nonsense! - someone willl GIVE HIM A NEW PHONE FOR FREE!!!
The only thing I can't decide is that whether you're truly believe in this crap or you're just another @ss retailer trying to keep up high prices of his stuff...
goldenchild7801 said:
I bought a proto p990i, didnt know it was a proto. I kept it for spare parts since the firmware couldnt be updated. When I used any function besides calling someone it would lock up on me
Click to expand...
Click to collapse
It can be updated but not by you - bring it to any authorized SE retailer and ask him to log in to Emma and update it - they will probably charge you for it but it's worth the price, trust me.
szlevi said:
False. Login to to Emma and take a look - if you have a real proto with operator test release sw then you can upgrade it, provided you have access to Emma (you're an authorized SE service center, a SE employee or anyone with Emma login.)
Click to expand...
Click to collapse
Emma ? How archaic
Of course you can fla**** with internal SE tools, but not via Update Service. And sure you can find a service center that does not bother thats it is an AP. But not an SE one.
szlevi said:
False again. They will help you but it won't be free as it's not covoered by warranty - but again, any used phone you buy won't have warranty or max. one year - if it was retail - anyway.
Click to expand...
Click to collapse
Again, you can find service centers that does not bother since they will get cash for the job. But not on a SE Service Center.
szlevi said:
I assume you have link or some other evidence, right?
Because if you don't have I have to call it on its name: baseless rumor, pure FUD.
Click to expand...
Click to collapse
A link ? Some operators do, others don't. Believe it or not.
szlevi said:
What an utter nonsense - why would ANYONE give him this entirely malicious advice to GIVE HIS PHONE AWAY, hoping that - even bigger nonsense! - someone willl GIVE HIM A NEW PHONE FOR FREE!!!
Click to expand...
Click to collapse
Not someone, SE. You know the company that pays rewards for getting help tracking down users and sellers of stolen protos.
szlevi said:
The only thing I can't decide is that whether you're truly believe in this crap or you're just another @ss retailer trying to keep up high prices of his stuff...
Click to expand...
Click to collapse
Well I don't know anything about you, but if I discover that somthing I bought was stolen goods i'd sure as hell would contact the owner.
szlevi said:
It can be updated but not by you - bring it to any authorized SE retailer and ask him to log in to Emma and update it - they will probably charge you for it but it's worth the price, trust me.
Click to expand...
Click to collapse
I got rid of the p990i awhile ago, Im sporting an X1 now
rc3ilynt said:
thanks for tbe info. mine says 08W26. as for the button to switch between portrait and landscape, it doesn't exist on my x1. The phone is security unlocked. I'll post some pictures up soon.
Click to expand...
Click to collapse
My X1i is also prototype 08W25, and it doesn't have another button, also all hardware is the same as in final device. You can update rom to any in this forum without any problems, of course it also mean you can update to official R2A rom. I had about 5 X1i different prototypes, older and newer (with extra button and without, full ram 288mb and half 128mb and all can be updated to any newest rom available. But for this which have only 128mb ram I recommend R1A rom which have less ram requaiment (ie there is some problems with running some apps on R2A roms after few hours of use on 128mb ram device becouse much ram is missing then).
Edit 1:
Oh, and prototype devices have much better cover/housing, I have mine more then 5 months (and it wasnt new when I bought it) and it still don't have any crack on the cover!
AviatorEkis said:
Emma ? How archaic
Of course you can fla**** with internal SE tools, but not via Update Service.
Click to expand...
Click to collapse
It is not *internal* at all, ask first if you have no clue - any service center with SE connections has - or can have - a login.
And sure you can find a service center that does not bother thats it is an AP. But not an SE one.
Click to expand...
Click to collapse
As I said, false. Once again: why don't you ask first instead of spreading stupid rumors?
Again, you can find service centers that does not bother since they will get cash for the job. But not on a SE Service Center.
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Click to collapse
Do you actually know WTF are you talking about? SE service centers are regualr private, authorized 3rd party shops - they are the one who have logins to EMMA.
Stop talking bull when you obviously don't know much about them, please.
A link ? Some operators do, others don't. Believe it or not.
Click to expand...
Click to collapse
Thanks for confirming it's obviously a stupid rumor, nothing else.
Not someone, SE.
Click to expand...
Click to collapse
Never heard of anything like this - any link?
Let me guess you don't have any...
You know the company that pays rewards for getting help tracking down users and sellers of stolen protos.
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Click to collapse
You are truly clueless: these are most likely not stolen but sales samples, pal. Another newsflash: tracking users are borderline illegal in most countries (unless you have a criminal case and police/court/law is involved.)
Well I don't know anything about you, but if I discover that somthing I bought was stolen goods i'd sure as hell would contact the owner.
Click to expand...
Click to collapse
Again: why don't you ask before you post silly assumptions as facts?
FYI: almost all protos are given away and their owners are free to sell it later. (it isn't nice to sell it when it's still new, khm. )
Once retail products are out en masse most protos end up either collect dust on a shelf or end up on eBay.
I'm sure few end up being stolen but they are just like any other phone - nobody traces them down at all unless someone requests it.

T Mobile ~ UK

I was considering getting the HD2 on T-Mobile and i was hoping you guys could answer a question, just how much have T-Mobile customised/branded (or plain messed up) the software on this handset?
I don't really fancy slapping another ROM onto it straight away and losing my warranty, I'm going with T-Mobile primarily out of cost.
Thanks,
Sherbet66
i know some who has the tmob version ! i didnt notice anythin different, apart from the youtube restriction!
which you can remove by calling customer services
in other words ther is no customisation /rebranding !
great stuff, thanks.
Im afraid that isn't quite right. T Mobile have removed the you tube app and also the jetcet printer app and the Co-pilot trial.
If you add the you tube app back in via a cab available on this site it affects the video playback on the phone.
I managed to flash 1.48 via the goldcard method and so got the above apps back. I dont think it will invalidate the warranty but Im not 100% sure
deeky1 said:
Im afraid that isn't quite right. T Mobile have removed the you tube app and also the jetcet printer app and the Co-pilot trial.
If you add the you tube app back in via a cab available on this site it affects the video playback on the phone.
I managed to flash 1.48 via the goldcard method and so got the above apps back. I dont think it will invalidate the warranty but Im not 100% sure
Click to expand...
Click to collapse
It does invalidate the warranty I'm afraid. You just need to track down a version of the original T-Mobile ROM and reflash if you ever need support. Also, bear in mind that they can do some wizardry at their end which basically puts the system into debug mode, and they can check your ROM version while you're talking to them. It happened to me when I was with Orange and they were almost laughing when they asked me to read out the ROM version. It was Miri WM6.5 etc..
It does invalidate the warranty I'm afraid. You just need to track down a version of the original T-Mobile ROM and reflash if you ever need support. Also, bear in mind that they can do some wizardry at their end which basically puts the system into debug mode, and they can check your ROM version while you're talking to them. It happened to me when I was with Orange and they were almost laughing when they asked me to read out the ROM version. It was Miri WM6.5 etc..
LOL! So I've had my phone 2 weeks and I've invalidated the warranty already?
I read on another thread that you were unlikely to void your warranty by replacing the ROM bearing in mind its an HTC ROM and not a homemade/cooked one
To be honest the things they have omitted are actually things i could live without, with the exception of the youtube app which is a bit of a pain. Certainly not enough of an issue to potentially void any warranty by installing a cooked ROM though.
Thanks guys,
Sherbet66
I wish they wouldn't do crap like that!
It's like buying a car from a dealership, and the dealership deciding that you only need 3 wheels and a great big sticker on the bonnent advertising themselves...
Look at it this way though, if your in a forum like this your obviously here because your prepared to fix your own phone issues where possible so if it's software you can properly get it fixed by the resources available (not got my hd2 yet but already got the camera fix downloaded, and have a few other bits in mind) or that will be available in future if you don't mind waiting.
If it's a software issue you can't get fixed on here then you probably will still be able to reflash to tmobile before calling tmobile.
If it's a hardware issue then it shouldn't matter what rom you use, and USUALLY as long as it's clearly a hardware issue (I dunno purely say for example a button falls off) then they should still honor it.
deeky1 said:
LOL! So I've had my phone 2 weeks and I've invalidated the warranty already?
I read on another thread that you were unlikely to void your warranty by replacing the ROM bearing in mind its an HTC ROM and not a homemade/cooked one
Click to expand...
Click to collapse
If you've got (for example) a T-Mobile phone and you flash a non T-Mobile ROM onto it, then yeah, they won't support it any more, which I kind of get. The idea is that they eventually release the same ROM themselves, with their changes to it (removing this, that and the other and putting a "really lovely" splash screen on it.) When they release that, you can flash that one and they'll still support it.
Basically, if you do anything that they themselves have not recommended, don't expect any help ever again. (You may get it, but don't expect it.)
I've not had a HTC with T-mobile, but do they keep the rom releases coming or do they get one 'they' are happy with and stop releasing new ones? I had to debrand my old n95 (oh my old friend why did that puddle have to claim your life) because of that. They never gave me any grief about the warrenty issues though because of it.
I hate to say it but i strongly suspect that flashing the phone invalidates not only the warranty but also invalidate any insurance i might get too. Don't get me wrong, i am all for flashing phones (and have done so countless times, my current handset was unlocked and flashed 32 minutes after the Courier handed it to me, surely a record) however its the sheer cost of replacing the HD2 which makes me nervous. If T Mobile produced a half decent ROM without buggering it up i'd be happy to run with that knowing i've got some fall back if things go wrong. Maybe I'm getting too old for this game ...
Thanks again.
Sherbet66
Well really your insurance is for accidental damage and I can't see a rom affecting that. If your phone gets run over by a truck the rom won't have made it more or less likely to happen. If it gets stolen I'm fairly sure the thief won't have checked to see if it was running an official rom or not before stealing it. Besides if it gets destroyed or stolen how will they know what rom version it was running
Look I'm not saying there is no risk at all, or that you definately will or won't get warrenty cover if you flash, IT IS a risk but imho it's a very small risk that you'll be completely caught out.
guys, i beg to differ i am queit sure (deffinite actually) my mate has co pilot trial and you tube installed as standard. not sure about the printer bit!
this i am sure of ! and he got from t-mobile with a staff discount
unless his escaped the rebranding, this cannot be!
apoc286 said:
Well really your insurance is for accidental damage and I can't see a rom affecting that. If your phone gets run over by a truck the rom won't have made it more or less likely to happen.
Click to expand...
Click to collapse
Whether or not flashing the rom makes it more or less likely that it got run over is irrelevant - any terms put in insurance contracts are strict and under UK law, insurance is a contract of utmost good faith. If they ask you "did you ever pick your nose as a kid" and they find out you lied when you said no, well then they can refuse to pay out on the cover. Doesn't matter that the question or issue is 100% irrelevant to what happened. (EDIT: maybe too extreme an example - I think they have to be able to say a different answer would have affected the premium. The back example below is better )
The best example is with critical illness and life insurance policies. If you said no, I've never had back problems and then they find out you had problem as a 12 year old due to growing pains, they can refuse to pay out when you're diagnosed with breast cancer... (sorry for slightly off topic rant, but insurance companies are bad )
On topic - I got my HD2 this week on T Mobile, but via an internet company rather than direct from them. It doesn't seem to be altered to be t mobile in any way, and seems to be functioning mostly fine. I got a text message from t mobile saying: "To make the most of all the great T-Mobile services on your phone you'll need the correct settings. Simply reply to this text for free and we'll send them to you."
I've ignored this, as I was worried it may end up installing nasty t mobile firmware or something. It usually connects to the internet etc.. fine. The only issue I've got is that sometimes the weather doesn't update and it sometimes seems to lose the data connection. Should I reply to t mobile's message?

Important Safety Tip For Hardware Locked Vibrants!

This might come off as me preaching here, but I hope I don't come across as high-handed...
If you have a hardware button sequence locked Vibrant you really need to think long and hard about whether or not you should be messing with custom firmwares, ESPECIALLY NOW.
The last few leaked firmwares (JI2, JI4, JI5) are ALL RUNNING A NEW KERNEL. One that is not compatible with JFD derived builds. Furthermore these great new custom kernels provided by our awesome dev's (Voodoo, JAC, Kingclick, etc...) are not compatible with these new leaked builds. So the likelihood of you ending up staring at a really scary screen on your phone is skyrocketing, unless you have reliable methods to deal with that scary screen.
I've ran across numerous posts here today, with all the fervor over the JI5 Kies leak, where people have Clockwork Recovered themselves into a nightmare because they simply didn't understand these points. Even simpler MOD's (like a few posts I found today where people were installing the JFD version of the MobileAP mod on JIx builds and screwing their phones up) can lead to grief if you don't do your homework.
If you cannot reliably get into recovery *AND* download mode, please please be sure you understand the risks your taking if you fail to be careful and read the information that is already here. Granted, I know few people can keep up with some of us and our ability to soak up info like a sponge. Still there is a process of risk assessment YOU MUST BE RESPONSIBLE FOR when you realize you are doing things that you probably shouldn't be.
This doesn't mean I won't continue trying to be helpful. I just want to make it clear to some of you that you really need to think things through more thoroughly before you let your excitement drive you into a corner.
I vote for the following statement to be made a sticky in this and the Q&A Forum...
"If you are updating firmware on a phone, and you've already hacked this and that, tweaked this and that, modified this and that...whatever the case may be you should be prepared to have to Odin your way back to stock.
If you are not prepared to Odin your way back to stock (don't know how, have a hardware button locked phone, etc...) then you should really be asking yourself whether or not you should be customizing your phone to the degree that you are.
It's just about risk assessment. Most risks are known, but some are not. Furthermore there can be bad synergies between multiple tweaks, mods, and/or hacks that no one can easily predict ahead of time. So it's not about anyone trying to be elitist. The best way to help people is to help them avoid making critical mistakes."
actually if u have a hardware locked phone, what you SHOULD do is call tmobile right now and complain that ur phone is defective and they'll send u a new one... keep doing this till u get a working phone, i did and i now have a phone that isn't HL'ed... only took one try
ookas said:
actually if u have a hardware locked phone, what you SHOULD do is call tmobile right now and complain that ur phone is defective and they'll send u a new one... keep doing this till u get a working phone, i did and i now have a phone that isn't HL'ed... only took one try
Click to expand...
Click to collapse
Indeed!!!
The hardware locked Galaxy S thing appears to be a bootloader bug affecting more than just our Vibrants (some other batches of Galaxy S phones are affected) rather than a real hardware issue, so T-Mobile should be able to get these fixed readily. Not like we should care about T-Mobile here, but what this means also is that T-Mobile shouldn't be making a huge deal about swapping these out either.
I'd encourage everyone with a button-sequence screwed Vibrant to simply go to T-Mobile and get it replaced.
Admittedly, I was one of those fools who installed the wrong MobileAp and also tried to go back to a nandroid that didn't work (different kernel - or so I have learned.) Bricked the phone. But I wasn't hardware locked so I was able to get everything back thanks to some really helpful people here on the forum.
I agree that all hardware locked phones should be returned. If mine were locked then I'd still be staring at a dead phone.
I would like to add that I am new to the android thing. But, I am not a software noob (i did software testing for a living). The thing is that I am sometimes impulsive and that leads to mistakes. Thankfully, I have a way to get out of the mistakes (ODIN and non-hardware locked phone.) I always know the risk I am taking and take full responsibility for anything I screw up.
How can I tell if I have a hardware-locked phone, without attempting to flash a ROM, I mean?
Thanks
aad4321 said:
i have a hardware locked phone that i unlocked and have a custom recovery on. I have only accessed the recovery through rom manger. is there any other way to access it with hardware locked? If so can someone post details. it will be good to know when i mess up my phone and it dosent boot preventing me from accessing rom manager to get to the recovery
Click to expand...
Click to collapse
you didn't unlock the hardware. You just simply rooted your phone. Hardware lock can not be unlocked and that's what this thread is trying to address. I have tried exchanging my phone from tmo once and the exchange phone they sent me still had the same problem, so i haven't bother with it. I wonder if i can just walk into a store and do an exchange since i got my phone from tmo online. Anyways, if you have a hardware locked phone, stick with roms that will flash through clockworks. That is the safest way, but keep in mind that there is still a slight chance of failure.
BruceElliott said:
How can I tell if I have a hardware-locked phone, without attempting to flash a ROM, I mean?
Thanks
Click to expand...
Click to collapse
Never mind; I figured it out.
Man, I'm glad I read your post on hardware-locked problems. I didn't even realise this was a problem until after I dicked around with my phone a bunch, and then ended up reflashing with odin back to stock. I could have messed up big time.
My problem is that I can't replace my phone at all. I purchased a T-Mobile Samsung Vibrant online, brand new, unopened and locked for use here in Canada on the Wind Mobile network.
After hearing about this defective hardware I called T-Mobile, they said I have no warranty with them since it wasn't a T-mobile store purchase. Alright I guess. So they give me the number to Samsung USA,USA transfers me to Canada, I get transferred back again and this is what I'm stuck with.
My new phone has NO warranty, in either country. Both refuse to honour any sort of warranty, and refer to the other for support. I didn't think I'd get this sort of run around from Samsung.
USA says that because I live in Canada, I voided the warranty.,
Canada says that because it's a USA device, and I didn't purchase an international warranty, they won't touch it.
I'll just have to be careful what I install on my phone, and avoid Samsung products in the future.
Thanks for the warning
I wouldn't say your lack of warranty is any surprise. I don't know about Canada, but in the US, phone warranty is normally tied to the carrier, which means if you're not an active customer using the phone on the account that it was first activated on, you will have no warranty. Nothing special about Samsung here, all brands are the same.
Sent from my SGH-T959 using XDA App
cwoodworth said:
Man, I'm glad I read your post on hardware-locked problems. I didn't even realise this was a problem until after I dicked around with my phone a bunch, and then ended up reflashing with odin back to stock. I could have messed up big time.
My problem is that I can't replace my phone at all. I purchased a T-Mobile Samsung Vibrant online, brand new, unopened and locked for use here in Canada on the Wind Mobile network.
After hearing about this defective hardware I called T-Mobile, they said I have no warranty with them since it wasn't a T-mobile store purchase. Alright I guess. So they give me the number to Samsung USA,USA transfers me to Canada, I get transferred back again and this is what I'm stuck with.
My new phone has NO warranty, in either country. Both refuse to honour any sort of warranty, and refer to the other for support. I didn't think I'd get this sort of run around from Samsung.
USA says that because I live in Canada, I voided the warranty.,
Canada says that because it's a USA device, and I didn't purchase an international warranty, they won't touch it.
I'll just have to be careful what I install on my phone, and avoid Samsung products in the future.
Thanks for the warning
Click to expand...
Click to collapse
Other companies will do the same thing. Warranties are country specific, no?
I don't know how it works with mobile phones, but whenever I've purchased computer parts, the country of origin has never been a problem. Maybe I've just been lucky.
Still have gripes about GPS, and lack of 2.2 though.
Don't misunderstand me though, I love this phone. Just surprised about the hardware issues.
I called Samsung today after tmobile rep gave me a number for warranty. After complaining and speaking to a supervisor, they said i could send it in and they would "fix" it. This is what they sent in the email.
Product Symptoms : Technical Inquiry/Internal Menu/Software Reflash - FOC/No fee. The Samsung Rep said a technician would look at it.
I got a shipping label and everything.
I have one question. How should i go about reflashing to stock? can i just factory reset + remove superusers. please help.
cwoodworth said:
I don't know how it works with mobile phones, but whenever I've purchased computer parts, the country of origin has never been a problem. Maybe I've just been lucky.
Still have gripes about GPS, and lack of 2.2 though.
Click to expand...
Click to collapse
PC parts aren't as tightly controlled as mobile phones. That's the difference.
GPS and Froyo should be coming soon. I doubt if Samsung would let their best mobile phones fall behind by much. From the leaked firmwares popping up, it shows they're working on it.

T-Mobile in violation of...?

IRT this article:
http://www.zdnet.com/blog/open-sour...r-android-becoming-a-political-liability/7588
Just wondering about T-Mobile's stance in essentially going against this by openly preventing customization of the OS, if this is enforceable and if they are in fact in violation of anything at this point. Thoughts?
Is this something that could lead to a class-action lawsuit..? Just curious. Looked and didn't see if there were any other threads related to this issue.. if there is, sorry for the redundancy.
Hate to be an the apologist here, but I just don't see how this is T-Mobile's fault.
That claim could have passed a month-two ago, but now we have the Desire HD and Desire Z which have similar/same protections yet are unbranded, simfree HTC devices. It definitely seems like this was more of an HTC idea that T-Mobile embraced.
Pickx said:
Hate to be an the apologist here, but I just don't see how this is T-Mobile's fault.
That claim could have passed a month-two ago, but now we have the Desire HD and Desire Z which have similar/same protections yet are unbranded, simfree HTC devices. It definitely seems like this was more of an HTC idea that T-Mobile embraced.
Click to expand...
Click to collapse
Agreed.
Overall this isn't T-Mo's fault and we shouldn't be pointing the finger at them. HTC is the culprit. It will be interesting to see if anything comes of this.
My original understanding of this "agreement" was that Apple/Microsoft/Google couldn't sue the people that jailbroke/rooted/hacked the phones. Meaning, the jailbreakers of the iPhone could literally parade in front of Job's face that "Hey, I am the one who created the jailbreak software" and Apple couldn't sue them. I didn't think the "agreement" had anything to do with companies preventing such customizations. Maybe I just missed it.
I would much rather see these eFuse type chips and what not go away. I understand that root shouldn't be a push button option but a few hours of work by a smart dev should be enough of a deterrent from your avg joe to prevent random bricks.
I agree with what is above - this is in no way T-Mobile's fault. Also, this is a repost as well.
have you guys ever heard "you are the company you keep" or "aiding and abetting" or "accessory to...." bottom line t-mobile has their name branded on the phone and in the phone. they knew about this sh*t so they are just as responsible. trust me i've had my run in's with the law a couple of time to know how technical stuff like this gets.
t-mobile knew what was in the phone when they received it and even before so why shouldn't they be held just as responsible. If my name and signature is on a product I sell and endorse then why shouldn't I be held responsible? Its common sense
Sent from my T-Mobile G2 using XDA App
t-mobile has responsibilities for any t-mobile branded phone
I have faith the G2 will be fully rooted, in spite of HTC and/or T-Mobile.....HTC really pulled a Motorola on this one (trying to lock the phone up)....I have no doubt that if t-mobile pushed HTC an easy root solution could easily be forthcoming, but T-mobile is just playing the 'not my fault' bs game....
I have to be content knowing the G2 is the best Android phone currently on the market, and that the dev community will defeat root (once radio/hboot is fully dealt with....)....at least VISIONARY temp root allows easy wireless tether and Titanium in the meantime....
Its wrong. As soon as you buy something and becomes yours nobody should tell you how to use it or what to use it for. If I buy a phone to wipe my ass that shouldn't be tmobiles bussines. All they should be worried about is to sell phones and give services, but forbidding ppl to do what they want with what's theirs its very very wrong....and idiotic
Sent from my T-Mobile G2 using XDA App
bigstunta101 said:
have you guys ever heard "you are the company you keep" or "aiding and abetting" or "accessory to...." bottom line t-mobile has their name branded on the phone and in the phone. they knew about this sh*t so they are just as responsible. trust me i've had my run in's with the law a couple of time to know how technical stuff like this gets.
Click to expand...
Click to collapse
All they did was slap their name on something HTC created. You can't tell me you actually hold T-Mo responsible for something they didn't engineer? If they knew about it and didn't like it what do you think HTC would have done? Gone to ATT or switched it to a CDMA radio... oh wait they already basically have a copy cat coming out for Verizon. HTC can deal without selling through T-Mo. They'll survive.
nighthawk626 said:
t-mobile knew what was in the phone when they received it and even before so why shouldn't they be held just as responsible. If my name and signature is on a product I sell and endorse then why shouldn't I be held responsible? Its common sense
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
You're common sense misleads you.
If you think T-Mo really has ANY influence over HTC you are mistaken. HTC sells through all 4 of the major carriers. They would just take their "G2" somewhere else. Blame the person that engineered the phone not the carrier to prints their name on it and throws a SIM card in it.
gaalaagaa said:
Its wrong. As soon as you buy something and becomes yours nobody should tell you how to use it or what to use it for. If I buy a phone to wipe my ass that shouldn't be tmobiles bussines. All they should be worried about is to sell phones and give services, but forbidding ppl to do what they want with what's theirs its very very wrong....and idiotic
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
One problem...
There is a pesky thing called a warranty. If T-Mo/HTC provide a warranty, which they do, then they are obligated to fix/exchange a phone which cannot perform for its intended use. So if you bought a phone, rooted it, and royally F'ed it up because you are stupid and don't know what you are going you could then take it back to T-Mo and say it doesn't do what I bought it for and they would be obligated to fix it/provide a working one.
Consequently, to ensure as few people as possible root it they locked it down with this read-only NAND. They are protecting their arse.
Do I agree with it? No but I understand why they do what they do.
Warranty exchanges costs HTC money... so they want to ensure that as few warranty claims as possible are related to idiots doing something they shouldn't be or don't comprehend what they are doing.
It's a money game... nothing more nothing less.
@superfly u must work for tmobile and they must pay you good. Tmobile just cares about their damn money and sales. This ain't volunteer work for hurricane HTC. They are paid to sell the damn phones. Nobody put a gun to their head and told them to sell it. They are in it all the way even if all they did was slap their name on it. It officially states "hey I'm endorsing this product and all it comes with" endorsement comes with being held equally responsible. Just like in elections whatever one person in the party does that messes things up could ruin the whole party therefore everyone is held responsible even if they were on vacation when it happened. Here in the military that I'm in, its called accountability. There's no way of arguing your way out of something you are in ties with because it obviously has your imprints all over it. Simple as that
Sent from my T-Mobile G2 using XDA App
My dear brown nose friend Superfly:
IF tmobile cant handle that then they should close the company. Im sorry. I do as i please with what i paid for.Warranty only covers some things "which most of the time covers nothing" If i decide to wipe my ass with it then warranty wont cover it, if i decide to root it and brick it warranty wont cover it as simple as that...but then again i should do as i please with what is mine. We all know they could care less about you effin up your phone, all they want is being able to control what kind of os you got and bla bla bla only for sales porpuses.
When T-mo put thier name on it, they take all responsibility that comes with it.
First off, the article is trying to put blame on google... I just want to know how they cam e around to that. It feels like such a biased article. And how come there's no mention of Apple's practices? Or mentions of RIM? On top of that, it's already been said that this "rootkit" is bunked. Security measures are for the safety of the phone, usually. Why do they need to lock out the phone? You can cause a lot of havoc on the network with root access. (in fact, I kinda remember reading about an app that did just that when installed on rooted phones) It's in the interest of the customers to actually provide these security features. Just because we, as the technically inclined, get it, doesn't mean the average user should be punished.
nighthawk626 said:
@superfly u must work for tmobile and they must pay you good.
Click to expand...
Click to collapse
I work for a public accounting firm and I'm a CPA... want to try again?
nighthawk626 said:
Tmobile just cares about their damn money and sales. This ain't volunteer work for hurricane HTC. They are paid to sell the damn phones.
Click to expand...
Click to collapse
They make their money providing service for the phones they sell...
nighthawk626 said:
Nobody put a gun to their head and told them to sell it. They are in it all the way even if all they did was slap their name on it.
Click to expand...
Click to collapse
This is just silly. T-Mo might exchange handsets but all the costs end up back on HTC depending on their agreement.
nighthawk626 said:
It officially states "hey I'm endorsing this product and all it comes with" endorsement comes with being held equally responsible.
Click to expand...
Click to collapse
Again, do you think they had any part in the dev of the phone?
nighthawk626 said:
Just like in elections whatever one person in the party does that messes things up could ruin the whole party therefore everyone is held responsible even if they were on vacation when it happened. Here in the military that I'm in, its called accountability. There's no way of arguing your way out of something you are in ties with because it obviously has your imprints all over it. Simple as that
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Really? it's that simple?
So does Verizon, T-Mo, AT&T and Sprint take the fall for the Galaxy S debacle? They all have the same issue and all the customers are pissed off for the same reason so it is the carrier's fault? No, it is Samsung's fault. The fault lies with the person who made the phone and the software on the phone. Samsung should be held accountable for their failure of a phone... just like HTC should be held accountable if they are indeed in violation of this accord.
gaalaagaa said:
My dear brown nose friend Superfly:
Click to expand...
Click to collapse
I have 0 loyalties to T-Mo. This is actually the first T-Mo phone I've owned. In the past 3 years I've moved from VZW to ATT to Sprint to VZW to T-Mo. I don't give a crap about any carrier specifically. Moving on.
gaalaagaa said:
IF tmobile cant handle that then they should close the company.
Click to expand...
Click to collapse
Handle what exactly?
gaalaagaa said:
Im sorry. I do as i please with what i paid for. Warranty only covers some things "which most of the time covers nothing" If i decide to wipe my ass with it then warranty wont cover it, if i decide to root it and brick it warranty wont cover it as simple as that...but then again i should do as i please with what is mine.
Click to expand...
Click to collapse
And what happens when someone roots their phone and takes it back and whines and biotches until they get a replacement? People abuse the warranty system which is why things are so tight these days. I don't disagree with your position, I wish I could basically "one click root" on day 0. It would be sweet but that's not the way the world is.
gaalaagaa said:
We all know they could care less about you effin up your phone, all they want is being able to control what kind of os you got and bla bla bla only for sales porpuses.
Click to expand...
Click to collapse
Only for sales purposes? There are 100 other reasons for control over the content besides "sales". What does "sales" even include?
asarousi said:
When T-mo put thier name on it, they take all responsibility that comes with it.
Click to expand...
Click to collapse
Bull... I completely disagree with this. If their customizations caused problems then yes it is their fault but just because their put their name on it doesn't make it their fault. HTC designed, manufactured and marketed the phone... T-Mo printed their name on the glass and provided you with service. That's it.
LOL...another "class-action?" thread. Why not take the initiative and start the class action process if you are so curious about it? Speak to a lawyer, read up on the requirements for a class-action suit. I don't think anyone in a forum is gonna actually do that.
For all you people *****in about the locked nand Stop *****in about it yesh. Don't like it get another phone. There are plenty of other phones you can root and such.
Nobody is saying that tmobile made the phone but don't sit there and tell me that when they were picking this phone as part of their lineup, they didn't play with it or even look at it at all. Bottom line is they knew what was in the phone, I'm sure they were hoping the hinge issue wouldn't blow up like it did and also they knew about rooting and tethering some that's why I'm sure they continued to put it in their line up. It wasn't just tossed on their lap. They have phone testers and possibly hired rooters and devs to test how rootable this phone is. Either way they are accountable
Sent from my T-Mobile G2 using XDA App
Bull crap. Ill buy the phone i want and root the phone i want because i want. Point blank
Nobody has forbidden anyone to root this phone. They made it hard to do and they put up a very clever stumbling block, but they didn't forbid it.
You can crack the phone open and look at every part of it, nobody will stop you, but they don't have to put a button on the side that makes it fall apart so that you can do it easily.
Similarly, if the community figures out the mechanism used to protect the ROM, then you can root it and install the software you want, but that doesn't mean the manufacturer or carrier are required to make it easy for you to do so.
The zdnet article cites the recent DMCA exclusion as meaning that we have the right to put whatever software we want on the phone. That exclusion provided no such right. It says that the federal courts will not prosecute us for defeating electronic protections in the phone - it doesn't make it illegal for the manufacturers to put those protections in the phone in the first place.
It's like a law limiting the penalties for jumping a fence - such a law wouldn't make fences themselves illegal. In fact, such a law would likely lead to fences that are harder to jump since the property owners could no longer rely on threat of prosecution to keep people from trying. Similarly, the DMCA exclusion is leading to electronic protections that are harder to crack because they are now the only line of defense.
Also, if they sold you a general computing device, but restricted the software you could put on it, then we would have a right to complain because a device isn't a very general computing device if it only runs canned software. Unfortunately, T-Mobile sold us a phone and the phone has to make calls primarily, and a smartphone further should provide some data access for the phone and, nowadays, the ability to install apps through a designed mechanism. There is nothing about the class of device that we were sold that implies the ability to run an arbitrary firmware or system software. They may not be able to stop us from doing that, but they don't have to allow it.
Consider that even in a general computing device, like a PC, there are parts that run software that you cannot modify. The firmware on DVD or Blu-Ray drives tends to be fairly locked down. Nobody cries fowl about that because the DVD/BR drive was sold for the purpose of reading (and sometimes writing) approved discs, not as a general computing device that will run whatever software you choose to load on it...
Gaalaagaa,
So with that logic, you can buy, let's say any car and then just decide that because "you want" or "you can" you'll remove the stock engine and drop in anything you want and then expect the manufacturer to cover it no matter what.
I'm all for root and using my G2 how I please, but that statement is moronic.
Sent from my T-Mobile G2 using XDA App

How Do I Get Rid of Static on My HD2? I Might Sue HTC

i have unbearable static on my hd2. i sent it to htc repair 2 times and they never fixed the problem. i cant use this phone if it keeps getting static. is there a way of eliminating the static? if not, then i'll have to sue htc for failing to repair it since they havent lived up to the warranty.
Static as in you can't touch the phone as it shocks you or static as in when you're around electronics, they'll make a static sound over your phone?
Skellyyy said:
Static as in you can't touch the phone as it shocks you or static as in when you're around electronics, they'll make a static sound over your phone?
Click to expand...
Click to collapse
static as in static noise. everytime i call someone, theres always static noise. and whats really idiotic about htc is that the repair rep told me that they always test out the phones after they "repair" it. what a joke!
Ok everyone, i got the phone yesterday again from htc repair. and guess what? the phone is still NOT REPAIRED. whats wrong with htc? its been twice so far that i sent in the phone. and they didnt even replace it!
i told the lady rep this morning that they didnt repair it and that its been twice that i sent it. at this point i told her that i'll send the phone in a third time.. but that i better get a replacement or i'm suing.
You'll spend more on a lawyer, paperwork, and the effort in proving that *Your* phone was the problem (and not your provider).
That being said, when it comes to a faulty product that's still under warranty, you'll get more 'flies with honey than vinegar.' Stop trying to threaten them with lawsuits and just keep sending it back till either they send you a working model, your provider stops sucking, or they offer you a refund or another phone model.
Customer Service reps hear "IZ GONNA SUUU!" all the time, and they stop trying to help you the minute you say it. My advice? Stop saying it and keep working the system to your advantage.
apallohadas said:
You'll spend more on a lawyer, paperwork, and the effort in proving that *Your* phone was the problem (and not your provider).
That being said, when it comes to a faulty product that's still under warranty, you'll get more 'flies with honey than vinegar.' Stop trying to threaten them with lawsuits and just keep sending it back till either they send you a working model, your provider stops sucking, or they offer you a refund or another phone model.
Customer Service reps hear "IZ GONNA SUUU!" all the time, and they stop trying to help you the minute you say it. My advice? Stop saying it and keep working the system to your advantage.
Click to expand...
Click to collapse
no, no,.. suing a company in small claims doesnt require a lawyer. if the cost of the phone doesnt exceed a small claims minimum, like $2,500 in nyc (depending on your state), you can file a claim in small claims.
its obvious that you dont know business law. i'll explain. since htc didnt fulfill the warranty, which has been passed to the new owner (me), they are obligated by law to repair it. by law, if a company doesnt satisfy warranty, the injured party has grounds to sue. a warranty is a business contract between parties. in this case, htc broke that contract.
and i'll threaten htc as much as i want since i have that right and dont need permission from you to do so. your tactic of keeping to send back the phone until htc wakes up doesnt work.. it hasnt worked in my case. and why should i waste my time constantly sending in my phone? only cowards do that. believe it or not, customer service exists to lessen the risk of litigation.
my advice? stop defending the company and defend the victim. it looks like youre a fan boy. drop the htc ass kissing and open your eyes.
koolxx said:
i have unbearable static on my hd2. i sent it to htc repair 2 times and they never fixed the problem. i cant use this phone if it keeps getting static. is there a way of eliminating the static? if not, then i'll have to sue htc for failing to repair it since they havent lived up to the warranty.
Click to expand...
Click to collapse
Have you ever tried to load HSPL onto your phone to change the radio-rom? Different radio-roms perform differently; some will not work well in your particular location, which could be a reason for static in your calls.
~~~
Just to weigh in on the consecutive posting 'conflict':
I find it easier and cleaner to view one post with 2-3 quotes and accompanying responses, rather than viewing 3 separate response-posts by the same person. In some ways, I'm sure multi-quoting also saves space on XDA.
T-Macgnolia said:
GRiM-UK said:
Dude, learn how to use the edit button, no need to post 5 times in a row, which is against the rules.
Click to expand...
Click to collapse
Dude he is the OP of this thread and he was just tryng to be cutiouse and respond to everyones posts. You want to talk about uncool it is uncool to make a post with such an unneeded and unwarrantied attituide. Yes member koolxx really should have used the multiple quote buttons(not the edit button as you sugested) but he as you are fairly new to XDA and is probably not use to how things work here. But he really did nothing wrong, not as far I am concerned.
Click to expand...
Click to collapse
koolxx said:
GRiM-UK said:
Dude, learn how to use the edit button, no need to post 5 times in a row, which is against the rules.
Click to expand...
Click to collapse
If you were smart you'd see that the edit button isnt needed especially when 5 of my replies were unique responses and not repeats.
Click to expand...
Click to collapse
Nevertheless, the trolls really should stop posting in this thread. If the OP wants to sue, let the OP sue. Additional sarcastic and disrespectful posts are unnecessary, especially if at least one person already did it.
Hey koolxx to change the SPL on your HD2 to HSPL you need to download HSPL 3 or HSPL 4 by DFT. Depending on if you ever want to try to install a NAND Andriod ROM or Window phone 7 is the only factor in deciding wich one to download. HSPL 3 only goes up to HSPL 2.08 wich is what is needed to flash MAGLDR to your HD2 as MAGLDR only supports up to HSPL 2.08 right now. HSPL 4 goes all the way HSPL 3.03 but it is only good for flashing custom Windows Mobile ROMs and deferent radios right now.
After you have made your choice and have down loaded one of the HSPLs. Turn your HD2 off and then hold down the volume down button and tap the power button but continue to hold down the volume down button. This will bring up the bootloader (tri color screen) when you see bootloader you can release the volume down button. Once in bootloader connect your HD2 to your computer via USB cable and wait for the Serial in the white bar at the bottom of the phome screen to change to USB. When you see USB then you can run the utility by DFT for HSPL. The DFT utility will ask you what version of HSPL you want to install choose either 2.08 or 3.03 depending on your personal wants or needs as stated above. Also make sure you select HSPL and not SPL (hint you don't want one that has four zeros at the end). You should see a screen saying we hacked it when the HSPL is sucessfully installed. To check and see if the HSPL is installed simple cut your HD2 off and put it into bootloader and it will tell you your SPL or HSPL also you should see by Cottula in bootloader if you have HSPL installed.
One last thing though. I think you said you are in NYC so you should have a TMOUS HD2 (T-Mobile HD2) The TMOUS HD2 is not like it's EU cousin. It can not be flashed with any old radio version. You have to use a radio version that has a 50 in the third set of numbers example 2.15.50.14 notice the position of the 50. If you flash a radio version with a 51 in that spot it will brick your HD2. As all rules go just about there is an exceotion to this rule. Do not use a radio version that has these numbers in it 2.04.50.xx or 2.05.50.xx as they were used in the test devices for the TMOUS HD2 but also used in regular HD2s as well so they will also brick a TMOUS HD2.
Hope this helps you out koolxx.
koolxx said:
well i'm new to modding. how can i proceed to changing HSPL?
Click to expand...
Click to collapse
Note: flashing HSPL voids your warranty. If you're planning to send it in for further repairs, be aware that you'll have to remove HSPL and restore your phone to a stock SPL+ROM+radio combination before doing so. Not that difficult, but does add some extra work.
Also, at the risk of being labelled a troll, fanboy or HTC employee: either sue HTC or don't, but just threatening to sue will get you nowhere. Do you honestly think anybody you may have talked to actually cares? No matter how pissed of you might be, remaining calm and friendly will get you much better support.
T-Macgnolia said:
Hey koolxx to change the SPL on your HD2 to HSPL you need to download HSPL 3 or HSPL 4 by DFT. Depending on if you ever want to try to install a NAND Andriod ROM or Window phone 7 is the only factor in deciding wich one to download. HSPL 3 only goes up to HSPL 2.08 wich is what is needed to flash MAGLDR to your HD2 as MAGLDR only supports up to HSPL 2.08 right now. HSPL 4 goes all the way HSPL 3.03 but it is only good for flashing custom Windows Mobile ROMs and deferent radios right now.
Hope this helps you out koolxx.
Click to expand...
Click to collapse
thanks, T-Macgnolia. but i think this will void the warranty and will stand against me in my potential case against htc. but, i appreciate the help nonetheless..
koolxx said:
thanks, T-Macgnolia. but i think this will void the warranty and will stand against me in my potential case against htc. but, i appreciate the help nonetheless..
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Yes koolxx flashing HSPL will technically void the warranty on your HD2. But if you still have to send it in to HTC all you have to do is run the HSPL 4 utility by DFT to revert it back to the original SPL. You see the HSPL utility by DFT allows you to pick what version you want to install inckuding stock SPL versions too. So you are good to give it a try if you want to try a different radio but if it does not help make sure to reflash the original radio you had and then remove HSPL before sending your HD2 back in for repairs.
Thread cleaned. No more nonsense/trolling posts. If you have nothing helpful to say, don't post at all.
@OP...saying you'll sue HTC is just asking for trolls...don't make this kind of claim unless you are 100% serious about it...
the_scotsman said:
Thread cleaned. No more nonsense/trolling posts. If you have nothing helpful to say, don't post at all.
@OP...saying you'll sue HTC is just asking for trolls...don't make this kind of claim unless you are 100% serious about it...
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the_scotsman, i am seriously thinking about suing htc. i'm not kidding. i never thought this claim would bring so much fanboyism. why would i waste my time and others by making this claim if i'm not serious about it?
also, i shouldnt have to limit my free speech at the whim of trolls. doing so suggests that trolls rule this forum and that you and the other mods are powerless against them. in light of this and with all due respect, instead of reprimanding me through my freedom of speech, why dont you replrimand the trolls themselves who are the ones creating the problem in the first place? theyre the trouble makers, not me. again, i'm saying this out of total respect to you. i'm sure youre a cool guy trying to maintain order here and i dont blame you. but try to understand my stance as well.. have a good one and thanks.
Mod Edit: You obviously didn't bother to heed my warning.
koolxx said:
the_scotsman, i am seriously thinking about suing htc. i'm not kidding. i never thought this claim would bring so much fanboyism. why would i waste my time and others by making this claim if i'm not serious about it?
also, i shouldnt have to limit my free speech at the whim of trolls. doing so suggests that trolls rule this forum and that you and the other mods are powerless against them. in light of this and with all due respect, instead of reprimanding me through my freedom of speech, why dont you replrimand the trolls themselves who are the ones creating the problem in the first place? theyre the trouble makers, not me. again, i'm saying this out of total respect to you. i'm sure youre a cool guy trying to maintain order here and i dont blame you. but try to understand my stance as well.. have a good one and thanks.
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I recommend that you update your profile to indicate nationality and phone carrier, it will lead to better advice as to what legal options are available in your country - and give better responses overall!
stevedebi said:
I recommend that you update your profile to indicate nationality and phone carrier, it will lead to better advice as to what legal options are available in your country - and give better responses overall!
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yeah good suggestion.. but i already know the legality surounding my issue. and i got a friend who's a commercial lawyer and hes giving me some advice which is positive. and hes also told me that hes seen hundreds of cases where average people hurt by the injustices of big companies, successfully sued these big companies and won.
sharing my story here is like a release for me. and will likely get others to be aware of how these big corporations act. thanks for the heads up.. i wish i didnt have to go thru legal channels since i love this phone, but htc forced my hand. well, htc will bite the bullet big time.
Doubt that htc will even feel anything of your lawsuit, unless you live in the USA. Overthere, some judges make the most random verdicts.. Furthermore, if no real physical harm has been come to you, the phone producer will most likely have to give you a symbolic dollar or at best, a new phone, and you will end up carrying the costs of the trial, because even if you win, you won't gain a thing, might lose more.. But you are free to try, I'm interested you got my attention. From my personal advice, I would advise you not to.
HectiQ said:
Doubt that htc will even feel anything of your lawsuit, unless you live in the USA. Overthere, some judges make the most random verdicts.. Furthermore, if no real physical harm has been come to you, the phone producer will most likely have to give you a symbolic dollar or at best, a new phone, and you will end up carrying the costs of the trial, because even if you win, you won't gain a thing, might lose more.. But you are free to try, I'm interested you got my attention. From my personal advice, I would advise you not to.
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i dont care if htc will feel anything about the lawsuit or not. who i care about is me, the victim, not htc, a rich company. and i live in the usa. and i dont know where youre from, but in the usa, a warranty serves as a legally-binding contract between buyer and seller. this gives the injured party rights that im sure dont exist in your country. you dont need physical harm to sue, so i dont know what youre talking about. in my case, htc broke the law by breaching the warranty by not repairing the phone.
and, if you really were interested in my issue as you mentioned, you wouldve read the part where i said that suing anyone in small claims court doesnt require any fees outside registration fees where in nyc is $20. i wish you did some research before making a claim about something you obviously know nothing about.
and from your post it seems that consumers are powerless to corporations in your country. i wish your people werent so scared of corporations. i'm not. i understand theyre powerful in your country and wield a lot of power. but i wish you could take legally take a stand against their injustice. i guess i'm VERY lucky living in the usa where we have laws that offer consumer fairness that underdeveloped countries lack. and i wish you werent so negative.

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