[BUG] Brackets in an mp3 genre field crash HTC Music Manager - HD2 General

In case anyone is having difficulty with their HTC Music Application not including mp3s in the library I have discovered a fairly comical bug and is described in more detail over at the HTC forums
Essentially any mp3 ID3 tag that has a bracket ( in the genre field causes the music update process to hang only recoverable after a reboot. It also (on my device) takes down the network connection.
Sorry please feel free to remove this thread as I have reposted it to the (correct) general forum..

Related

Music Issues?

I have this issue where my music seems to be in a great mess. Is it possible to somehow set the media player to view music folder by folder?
Perhaps you need to tag it properly? Mp3tag is a good program for that, if that is indeed the problem...
Erm...are there any guides for tagging? Because I have no idea what that is. Even though I placed the songs I wanted to together into the same album, I ended up with multiple albums with different songs but same album name,
Well
Computers are like me, anal perfectionists. The name "This is an album" and "This Is An Album" an "This is an album" are 3 totally different things. If they are not correctly tagged, with EXACTLY the same name, they are not the same as far as the phone is concerned.
Tagging is simple, use mp3 tag, loads your songs and fill in the form fields (album, arsits, title ,etc then save. Make sure they are identical for each song by same artist/in same album.
To help make sure, select all similar tracks of the same artist or album together before you fill in that field, that way you ensure the exact same data is input in all of them.
Although it makes little to no difference to WM player I also sort my music into folders.
Music +
......|
......|
......+Artist1+
......|.......|
......|.......|
......|.......+Album1
......|.......+Album2
......|
......+Artist2+
..............|
..............|
..............+Album1
..............+Album2
..............+Album3
It's just good housekeeping more than anything and keeps things tidy and simple. Besides, some other program (S2P)actually sort by folder in their library view.
P.S. I also recommend mp3tag, it's pretty close to perfect.
Ah...wait...you mean for the music to be in the same album, the artist must be the same? So exactly what are the factors that determine the music being in the same folder? (It goes by artists? Not by albums? And you mentioned titles. How can the titles be the same for all the music?)
Oh and despite the fact that I changed the tags for the albums, it somehow remains the same in itunes and the Media XPerience Panel. Oh and this is how I change tags. I highlight the whole set of music I want to place in the same album. I right click and press "extended tags". I then edit from there. Is that right? What do things like export/convert etc. do? (Oh and I do save.)
Only if you group them that way, of course if the artists are different just make sure the Album is exactly thesame on each track. I for example keep all compliation/etc albums in an artist called "Various".
That's the issue! I have edited the songs I want together by placing them into the same album by using "extend tag". And yet, The album cannot be found on the Media Xperiance and the Itunes.
No need
You shouldn't need to use the advanced tags, in fact I removed everything from advanced tags that was non standard leaving only album, artist, title, genre and maybe year. I also found that if I edited them directly on the card it didn't work. They aren't updated. I moved them to the PC, edited, deleted any files related to library on the phone then moved the music back.
I don't understand very well your question, because if you choose Menu - Open File - and then select your folder, but don't open it, click on "Read", it reads the files that are in the folder you selected.
But I recommend you doing playlists from your PC with Windows Media Player and synchronize them with your phone. Or there is a nice freeware, MPlayListManager which can create playlists directly on your phone.
Anyone have a Mac solution to this? I use iTunes as my library manager but it seems to me the music information isn't edited by iTunes.

Music player says "no"

Hey felas
To start with, I'm a fresh virgin in WM and just bought the Leo, flashed the ROM with 1.48.405.2 WWE and it's all a dream except ..
I go to the music player tab, play a song and in 5 to 20 seconds the song just stops playing. It doesnt pause it, just halts and when i hit the "play" button twice it plays from the start. Unusable..
I am using an 8GB SD, tried formatting it twice ( through win7 and WM ), tried uploading the songs via Media Player and by just copying them into the folder. Its all the same. Soft reseted the thing a gazzilion times and it still doesnt like me.
I searched trough the forum but didnt stumble upon anyone with a similar issue.
I give up. help?
Thanks in advance
That's frustrating. What's the format of your music files? And what's the bitrate? How do you have organized your music files. In seperate folders or in one large folder?
Just curious.
BTW, does this problem occurs constantly. I mean, if you leave your phone alone for a couple of hours and try to play the same music file then, does the same problem occur again, or is it just after an update of your music library.
appelflap this problem has been noticed by others. You might want to check out this thread which documents several solutions.
Slow Music player
try to erase the Music maps inthe sd card and create a new one,put music inthis first,more less like 200 tracks and start again the player,if this work put more music
Thank you for the assistance guys The problem were the mp3's I guess.. or the dumb HTC developer that coded the Media Player. Anyhow, I reckon i might like this forum after all.
Happy holidays
The solution ?
Hi. I experienced the same problem with my music player. I noticed that EVERYTIME I connect my LEO with a computer, whether or not I add new music files, the music player would just "stuck", find no music files, display the message "No music found" when I turn it to landscape.
Found the answer on another forum. Actually, "our" music player is unable to read some MP3 ID3 TAG... It seems to be only reliable with ID3 version 2.4 UTF-8 type tags. So what you should do is "simply" convert all mp3 files on your storage card to the appropriate ID3 format. It's not very long since you don't have to recompress the audio files! You can use mp3Tag to apply change to all your mp3s at once. More info in this threat => http://forum.vodafone.co.uk/index.php?showtopic=42474
One definitive solution would be to convert ID3 tags of all your music collection! It would take quite some time... unless somebody find the way to fix this with a magic cab?
This just adds to the very long list of issues of this "wonderful" piece of technology. Thanks who?

[BUG] Brackets in an mp3 genre field crash HTC Music Manager (and phone)

In case anyone is having difficulty with their HTC Music Application not including mp3s in the library I have discovered a fairly comical bug and is described in more detail over at the HTC forums
Essentially any mp3 ID3 tag that has a bracket ( in the genre field causes the music update process to hang only recoverable after a reboot. It also (on my device) takes down the network connection.
Brackets and other characters !!!
Very important bug, Please relay the info
Hi there. I also have a lot of issues with my music library too.
So, what is the problem? I, as others, noticed that after transferring new files to my SD card (audio files or not), my music player crashes. Once it crashes, only a softreset would make it work properly. Re-connecting the device and removing the newly added files won't make the Player work again...
To transfer files to my SD card, I connect my device to my computer using a USB cable. If you connect using the "Disk Drive" mode, the speed is better, but the phone music player cannot access files, until you disconnect it from the computer. If you connect using the "ActiveSync" mode, it's less easy to transfer stuff, but the bug remains...
Normally, the Music player is able to update the files in a few seconds and should display every single tracks if you click on "Library" and choose the tab "All tracks". I means, it's extremely fast and my 4Go mp3s appear in 20 seconds or so. Wow!
Unfortunately, from time to time, when I disconnect my device, the Music Player crashes, the little update circle turns for ever, the "All tracks" tab remains empty, the player displays "no music found" and is unable to play any track, until the next softreset. From blazing fast to just plain buggy. Gosh!
Now, the good news. I discovered that the mp3 Tag (the so-called ID3 tag) is responsible for my problems.
I already gathered the facts that brackets in GENRE field cause the HTC Music Player to crash (See here), as wall as tag format other than ID3v2.4 UTF-8 (See here).
Still, it didn't complete solve the problem to convert all the ID3-tag to ID3v2.4 UTF-8 format and even removing the "genre" field from every single track. The problems were solved after I alse removed the "tracknumber" field from every track. Here are my complete findings about this bug.
What make the HTC Music player crash?
- The crash problem seems only related to the mp3 tag (ID3 tag)
- Tag format "ID3v2.3 UTF-16" => solution: use only ID3v2.4 UTF-8 tag or convert all the mp3 files in the player using MP3-Tag or similar software (shareware)
- Genre field using the following characters: brackets (), and symbol (&). No problem with the dash (-), underscore (_) nor space.
- Tracknumber including a star symbol (*). No problem with format like 1/16.
- Only one mp3 file is able to crash the whole player
- Only softreset will solve the problem once it happens. Even re-connecting the player and removing the bad files won't solve the problem once it happens.
So, if you have some mp3 tagged "Rock & Roll", "R&B" or "Pop (Rock)" files, you'll likely to see your Player crash everytime you connect and disconnect the USB cable.
What I don't know, is if everybody has the same problem. Myself, I'm using the latest official ROM 1.48 WWE with some tweaks...
For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?
So what do you think? Do you have the same problem?
Reply, anyone?
I know for a fact many people did experience the same music player crashes.
See here
Or here
Or here
Or here
Or here
Or here (post #2)
Or here
Might they all be related to the same problems, I still don't know... But I might need your help
nothing understand
hello,
m-player plays the mp3-files on storage card for 3 or 4 seconds.
than it stops.
and allway its circling (left on the top side).
the mp3-songs are the same, that can play by orbit, x800, diamond, expedings-bums (sony) and tg01 (toshiba). whats wrong on leo?
whats wrong on htc? if htc needed beta-tester, than ... i am to angry!!!!
nothing understand resolving by mp3-tags. sorry.
if exists a real solution for the m..-f..-device?
okokur
"For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?"
Hello guys! I did exactly what you suggested, converted all tags from my 5 GB of MP3. No success, Music Player takes ages to load (approx. 8 minutes, but every time you open it). Seems that the database (that is created when the Sd-card is inserted for the first time, hence the looooong loading. Right?) will not be saved for some reason. So the HTC-Music player is useless at present.
Greetings, and all the best for 2010 Dudes!
Studebaker
The size of my music folder is 4,5GB. I put all the songs at the same time on my microSD and then I opened the Music Tab. I had the same, never ending circle.
I deleted all of my songs, opened Music Tab, no songs of course, gave it a soft reset, plugged my HD2 to the pc, splitted my songs in parts of between 600-800MB. So I put the first part of 600MB on my phone, unplugged it, waited a lil bit and then opened the Music Tab. Sometimes it doesn't see the new files directly, so I have to soft reset it. Then start Music Tab, the circle will come up for a minute or less, and disappear again. Press on the library button, scroll to All Songs and select a random song and see if it plays for more than a minute. If everything is okay, you can pause the song, go to the main screen and put the next part of 600MB.
Sometimes the circle doesn't come, and sometimes it never stops. In that case, you have to wait for a few minutes on the Music Tab, and after that give it a soft reset and see if it helps.
It takes a long time, but at the end the music tab will finally work. If the whole thing crashes and doesn't react if you press the Play-button, give it a soft-reset and delete the last part again, soft reset and see if music tab works.
Before you try this, increase the standby time to 10 minutes, otherwise it will turn off all the time. You have to be patient, but in my case it fixed the problem.
okokur said:
hello,
m-player plays the mp3-files on storage card for 3 or 4 seconds.
than it stops. and allway its circling (left on the top side).
Click to expand...
Click to collapse
Take it easy. I definitely agree with you that something is wrong with the Sense music player, but until HTC really fixes this, we'll encounter various issues. You have to understand that only one wrong file will make your player crash and act exactly as you observed: playing any mp3 for few seconds and then stop. Let's make it clear. If you have only one wrong file in the whole library, not only will this particular file be impossible to play, but the whole library as well won't be able to play!
What do I call wrong files? I'm referring to the files not respecting the characteristics I described previously (TAG => more info here, if you don't know what I'm talking about). What is certain is that some "wrong" characteristics, other than MP3 tags, will make your play crash, that is for sure.
First things first. Did you at least try a softreset? Even so, I observed that the soft reset will "solve" the problem as long as the problem is related to MP3 TAGS. But I already experienced freezes and crashes even after a fresh softreset. This means that some "wrong files", not necessarily badly tagged will make the player crash, that's for sure. I still haven't found answer to that...
What you should do, as someone mentioned, is avoid putting your files in the same folder. As I always listen to full albums, already arranged in specific folders, I might have not experience bugs related to this issue.
Studebaker72 said:
"For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?"
Hello guys! I did exactly what you suggested, converted all tags from my 5 GB of MP3. No success, Music Player takes ages to load (approx. 8 minutes, but every time you open it). Seems that the database (that is created when the Sd-card is inserted for the first time, hence the looooong loading. Right?) will not be saved for some reason. So the HTC-Music player is useless at present.
Greetings, and all the best for 2010 Dudes!
Studebaker
Click to expand...
Click to collapse
Read the above message and answer these questions:
- Do you still have the problem after a softreset?
- Do you still have the problem if you only have few mp3 on the SD card?
- Do you have a lot of files in a unique folder?
- Do you have other music filetype?
- Look for specific characters in the TAGS, maybe other characters are not supported (; ~ \ ç ^ µ ????)
As I mentionned before, be aware that only one wrong file is able to make the whole music library crash, so you'll have to search and find that (or those files)... and share your findings with us
I'm sure this will get a fix sooner or later.
rzasharp said:
Take it easy. I definitely agree with you that something is wrong with the Sense music player, but until HTC really fixes this, we'll encounter various issues. You have to understand that only one wrong file will make your player crash and act exactly as you observed: playing any mp3 for few seconds and then stop. Let's make it clear. If you have only one wrong file in the whole library, not only will this particular file be impossible to play, but the whole library as well won't be able to play!
What do I call wrong files? I'm referring to the files not respecting the characteristics I described previously (TAG => more info here, if you don't know what I'm talking about). What is certain is that some "wrong" characteristics, other than MP3 tags, will make your play crash, that is for sure.
First things first. Did you at least try a softreset? Even so, I observed that the soft reset will "solve" the problem as long as the problem is related to MP3 TAGS. But I already experienced freezes and crashes even after a fresh softreset. This means that some "wrong files", not necessarily badly tagged will make the player crash, that's for sure. I still haven't found answer to that...
What you should do, as someone mentioned, is avoid putting your files in the same folder. As I always listen to full albums, already arranged in specific folders, I might have not experience bugs related to this issue.
Read the above message and answer these questions:
- Do you still have the problem after a softreset?
- Do you still have the problem if you only have few mp3 on the SD card?
- Do you have a lot of files in a unique folder?
- Do you have other music filetype?
- Look for specific characters in the TAGS, maybe other characters are not supported (; ~ \ ç ^ µ ????)
As I mentionned before, be aware that only one wrong file is able to make the whole music library crash, so you'll have to search and find that (or those files)... and share your findings with us
I'm sure this will get a fix sooner or later.
Click to expand...
Click to collapse
thank you for making my angry-heart slower (to 100 bpm, its normal for me).
at end, i delete all mp3s and try it with only one mp3 - to see that the player really function is o.k.
change all like you say (make filename smaller and this time without underscore "_").
and what can i see ... time is more than 5 seconds ... 8 seconds ... 15 ...
o.k., now i will test with my other mp3s (all together are max 1,2 GByte and not more than 30 files ... )
thank you
cant believe it ...
change my other mp3s as same as above i describes,
but more than one title the player makes the same shi.. as before.
i check all and find only one different thing in the list:
i have some mpegIII, mpegII and mpegI mp3-files.
could this a problem for the player?
okokur
okokur i have the same problem as you - the player will play a song then once the update circle has finished spinning does the player crash. You have to press pause/play numerous times to get it to start again and then the whole cycle repeats. I have tried everything. Formating, folder by folder transfer - nothing works. Until I change the ROM to something else by another Chef - then it works. Go back to the old ROM - Bang dies again.....I've looked at reg settings etc and cannot see any difference - this is very confusing/frustrating and annoying!
same prob as above have a 8 gb sandisk that came with the phone.had 5 gb of wma all good then added 1.2gb of mp3 then did some cover art updating and bang sense player now crashes.....play/pause button to resume and good for 30 secs and bang same prob......also have a "sandisk" 8gb from thailand that the phone doesnt even recognize....note the both worked in my hermes.
embedded meta data has always been a source of problems, especially when mixed with the literally thousands of different encoding variables. I once spent two days trying to figure out a winamp problem that eventually turned out to be a single track with a non standard character in the 'notes' field of the tags. (damn those stupid kids filling napster with tracks full of tags like '®¡pp€¤ 8y $p&®kz' )
Same goes for videos, try opening a folder with a hundred avi files in vista with preview turned on. takes forever.
I haven't had ' too' much trouble with the media player on here, and if it is tag related then it makes sense cause a year or so ago I used a multi file tagger to remove everything but title album track and artist fields.
(I guess my long winded story just ads a little weight to the tags theory)
I wish to confirm the UTF-8 UTF-16 issue.
None of my cd-ripped in WMP (windows 7) music plays on the HD2 and even makes my HD2 to badly respond (slow).
I noticed some downloaded files did play.
For the cd-ripped trakcs I noticed that the filename was given instead of the Title/artist. It was clear to me that this is a tag issue.
I found this thread and tested to save the ID3 tags in UTF-8 instead of UTF-16 and indead my tracks are playing now.
It is clear that the HD2 does not support UTF-16 and this is very annoying.
I believe, but thats a suspicion only, the problem lies in the combination of ripping cd's in to WMP Windows 7. Posibly Win7 WMP started using UTF-16???
I reported the issue to HTC NL, but the find it weird they do not have many calls for this.
Posibly this is because I belong to the few persons that still buy CD's, use Windows 7 and wants music on their HTC phone
Is there still no fix for this????
I have 14gb of music on my sandisk micro sdhc
all ripped with winamp flac format
my new htc legend wont play any of my music
so i re-ripped it all to mp3 format, and used mp3 tag, now htc player finds about 6-10% of the music on the disk
POS phone!!!!!!!!!!!!!!!
HTC is fixing nothing (or not much) for the HD2. I believe they have disabandond the HD2 and are focussing on delivering the HD3 with Windows Phone 7.
Hoping that every HD2 user will buy the HD3 out of frustration.
The HD2 is/was a promissing machine, but HTC sense is so buggy that its unsuable 3x resets a day is way to much. I purchased the replacement shell from SPB, my HD2 is now working reasonably normal.
What I do is, after syncing (I use WMP7 for that) the SD card (in the HD2) , I scan my SD card with a soft called MP3 tag (www . mp3tag . de/en), select all files and click on the save button to save the tags.
My MP3 tag is default set to ID3V2.3 ISO-8859-1 (if I'm not mistaking).
So it saves the tags in a format that the HD2 understands.
I have the same issue with my Car Radio.
I need to do this everytime I sync my HTC SD card.

Problems with correct library info

On both Pocket Player 4 and the built in music player, some of the music Genre's and artist names and other tag information is not rendered correctly. On Windows File Explorer the genre is correct under the Genre tab, but for some reason it won't render correctly on my topaz. I also just updated and fixed alot of the tag information on my songs so could the libraries be using old information and not updating? I have tried reseting my phone to clear old memory imprints, but it doesn't help. Also despite editing the tags on itunes, WMP on my computer renders the tags correctly, so I it is something to do with my phone rather than the songs themselves.
Does no one else have this problem? It's really annoying since I cannot sort my songs by genre.
Some info about it here.
There is a lot of info for ID3 tags if you search on it.

[Q] Concerning the Music Player and Genre View

This is a pretty frustrating question but I just can't seem to find the answer anywhere else.
When using the default music player, I like to listen to music in categories. Naturally this would be a great application of the Genre View. The problem here is that even though I manually tag the files with either winamp, windows or any other program, the application just ignores them and decides to group them into whatever genre it feels like.
I subsequently tried Mixzing but it seems to do the exact same thing.
I can't help but wonder if they share the same sort of media engine, samsung designed and somehow failing me at this point.
Anyone have any input?
Bumping myself after 3 days, sorry this is just too annoying to let go so easily.
So nobody else's vibrant ignores MP3 tags data at will? It's just me?
I heard this was a fix in Froyo, but this is pretty annoying. It essentially makes the payer useless for large volumes of music.
Same S D D
Albums show up as Genre's on My Vibrant
Yes, the stock music player and most other players on the market including Mixzing use the underlying Android music database. This is why the tags will be identical between players. The use of the Genre tag in the database sucks. It should be Genre -> Artists -> Albums -> Titles like all ipods do.
As for tags, always use ID3 v2.3 tags if at all possible. 2.4 has less compatibility. MP3Tag is very good.

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