my HTC shadow just develop a strange fault " my phone is not powering alone without a chager being plug to it, also showing inset sim while a sim is inseted". please I dont know it this fault is an hardware or software.
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hey guys, it was last week when i do rom update for the first time. i didnt do any hard SPL because it was my first time to update it ( i really dont know what to do, i thought the update thing is just like SE/Nokia phones ), it stops at 48% and cant on anymore, only can enter boot loader. So i was very confused and i tried and tried to update it again and again, didnt work at all. Few hours later, i called up a friend of mine and send my phone to him and hope that he could clean the mess that i make. After he check the device, he told me that my SPL is screwed, and he said he might unbrick my phone, and so, he unbrick it. But the other problem is, there is no sound frm the speaker eventho im playing a sound in the device, i insert a sim card into it and no network is detected, i cant connect it to activesync. and eventho i unplug the usb cable, the charging icon will not go off ( it shows "connected and charging" ). my friend says that it is the radio ROM problem, and he dont know why he cant reflash the radio rom. any help?
Hi, I can't help you with your problem, I'm sorry, but I want to tell you something. I bought my Qtek S200 Used, and it was "broken" (it couldn't boot). Whit the help of this web I flashed it and it works perfectly, except that I have a similar problem, when I plug in the charger, nothing happens, lets say, no lights, and the icon, with or without charger, it always shows like it's charging, I couldn't saw ever the battery status. If I go to Settings -> power, it says Battery Status: UNKNOWN
BUT it charges when you plug the charger. I really don't know what the problem is, but you are giving me some hope that maybe it's a software problem.
I couldn't change the radio rom until 2 weeks ago or so, I flashed it with another rom and the problem is the same, nothing have changed. Do you have any clue? what radio rom where you using ?
Good Luck =)
PS: The active sync recognizes my phone but i couldn't ever synchronize it . I don't have any other problem, the speaker works well as the other things also.
Can you get access to another battery?
It should be possible to flash a radio ROM when the device is in bootloader.
hmmmm. i my activesync wont even recognize my phone at all =( tried to change the battery but wont work. i send it to the repair service center and they said that its the radio rom problem and they said that the only way to solve it is to change the mother board which i know its not the mother board problem and the mother board cost around RM800 (200 usd).... even in bootloader the phone wont connect to the comp.....
i know that maybe it's stupid to ask, but have you tryed with another cable?
When you are in bootloader and you connect the phone to the pc, the "USB" label shows itself there or not?
I'm asking because i had also some strange problems with my prophet, but always when i've plugged it, it sayd 'usb'.
yes, i did tried another cable. and it shows USB in the device when i connect it to the comp, even when i disconnect it from the device, it still shows USB and Charging. And no connection detected from the computer, not even activesync.
I really don't know what to say :S
We'll just have to wair until some of the geniuses of this forums gives you an answer :S
Have you tryed another pc
i have htc hero on tmobile uk
it shows airplane mode when i slide down it comes to tmobile logo n freezes . i dont know whats the fault
can anyone help
i have tried to a master reset by pressing power n back key
any other way
First, is the SIM in correctly? I know it sounds stupid, but it happens often. The little metal basket needs to slide 'back' after putting the sim in to lock it in place.
After trying that, is the phone SIM locked? If so, that might explain the airplane symbol, but not the freeze.
Let me know if the SIM is in fully, and if possible try another SIM on T-Mobile (or another network if that's all you have)
yes sim is in correctly thats 1 thing i thought as well but tried with sim cards n still same . possibly sim tray is faulty . any other suggestions
Hey Everyone,
Since there are tons of problems with the HTC i made a quick run through of what you should do if any problem occurs and known solutions, hopefully to reduce the number of posts.
If any problem rises these steps should be taken before posting:
1. Try a Hard-Reset by pressing the volume up and down and power key, this is return everything to default settings and if the problem is resolved it might be a software you installed, or just a random windows fault.
2. Try reloading your current ROM with Task29 you have installed, through PC preferably and then do a hard-rest. If the problem is resolved it might be a software you installed, or just a random windows fault.
3. Try reloading the Radio, if it resolves, you might have had a corrupt radio file
4. Try reloading your Official ROM using SD card thus removing HSPL to see if it resolves issue.
5. If you phone won't turn on, try taking out the battery for an hour, put your battery back in, plug in the phone, and then leave alone for 10 minutes, then try to start. Might be a battery issue if it does boot.
Common Problems with HTC HD2:
1) Touch Screen stops responding
Resolution: Call HTC and have them repair it as it seems like your digitizer stopped working and will need the screen to be repaired.
2) Constant Freezing and reseting of HD2
Resolution: Could be your motherboard, if you followed all steps above i would recommend calling HTC to have it repaired.
3) Phone will not turn on after flashing rom or radio
Resolution: you might have bricked your phone, thus out of luck.
4) USB socket has broken off the PCB
Resolution: You need to replace motherboard and is not covered under warranty.
Warranty Procedure of HTC:
They will require your SN number of your phone, explain your problem, and ship it to them. Pretty simple. Remember the 1 year warranty they have in place is based on manufacture warranty not actual sale date. If you bought this phone and still have a year left and there computer states you do not have a year left, this is when a receipt is required. They do not care if your IMEI is blocked or anything, they only want to fix your phone. It will take approx. 2 weeks to fix and get back to you.
If you want to add anything else to this list just msg me. And if you like this post please Thanks ;-)
Luckych
First, my apologies if this is already solved using this method , i searched for hours but didn't see it !!
I have found an alternate solution for the HTC Surround reboot issue, after trying new sd cards, charging overnight and reloading stock software ( all not working ), tried the first thing that i really should have tried, changed battery and now everything is working again with no boot loop !!!!
Before i tried swapping the battery the tri color screen was showing ' SD unknown 89 ' , and now after the battery swap is actually showing what ever SD i put in, so a bad battery could well be related to some of the SD card issues too, this could also be caused by a faulty charger which will both kill the battery and possibly fry you SD card !!!
Hopefully a few of you will find this really helpful, judging by what i have read there are alot of people who have tried all the tested methods such as swap the micro sd without any luck and are still stuck with a semi brick.
bluerichblue said:
First, my apologies if this is already solved using this method , i searched for hours but didn't see it !!
I have found an alternate solution for the HTC Surround reboot issue, after trying new sd cards, charging overnight and reloading stock software ( all not working ), tried the first thing that i really should have tried, changed battery and now everything is working again with no boot loop !!!!
Before i tried swapping the battery the tri color screen was showing ' SD unknown 89 ' , and now after the battery swap is actually showing what ever SD i put in, so a bad battery could well be related to some of the SD card issues too, this could also be caused by a faulty charger which will both kill the battery and possibly fry you SD card !!!
Hopefully a few of you will find this really helpful, judging by what i have read there are alot of people who have tried all the tested methods such as swap the micro sd without any luck and are still stuck with a semi brick.
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I've the same problem , but i want to know where's the problem because i don't want to buy a battery and then find out that the problem is in the SD card !!
Mahmoud_Ali said:
I've the same problem , but i want to know where's the problem because i don't want to buy a battery and then find out that the problem is in the SD card !!
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There is no way of knowing, start with the battery as it is the cheaper of the 2 to buy ( only about 10 dollars ) and if it doesn't work after a good charge then it is most likely the SD card[ !!
It is an old issue with the rebooting to HTC logo only over and over again and mostly it seems the SD cards were faulty but i have heard of people still with the issue and i found this to work but i can't tell you which is your problem, maybe you know someone with the same phone ? just try their battery and if it works you know it is just battery !!!!
bluerichblue said:
There is no way of knowing, start with the battery as it is the cheaper of the 2 to buy ( only about 10 dollars ) and if it doesn't work after a good charge then it is most likely the SD card[ !!
It is an old issue with the rebooting to HTC logo only over and over again and mostly it seems the SD cards were faulty but i have heard of people still with the issue and i found this to work but i can't tell you which is your problem, maybe you know someone with the same phone ? just try their battery and if it works you know it is just battery !!!!
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my phone keep restarting mostly when i try to play Games
Mahmoud_Ali said:
my phone keep restarting mostly when i try to play Games
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It could be related to the SD card, if games or data are stored here it could just be corrupted and preventing proper play and restarts the device, if it restarts at the same point every time is likely to be the issue but you will need to do a factory reset which will erase all data, so make sure you backup what you want to keep !!!
If the phone is working during normal usage and only restarts during games, it is likely due to overheating, the graphics are very demanding on the system and it is possible once the phone reaches an unsafe level, automatically shuts down to prevent damage to the motherboard or it can be a compatibility issue, if the games are old version on an updated Rom or vice versa !!
If the phone does not feel hot, it could be a hardware issue, if the phone is used excessively for games, it could also be a worn out graphics processor chip !
Restart again and again
I have issue that when insert the sim phone gets restart again and again and there is no such problem without sim card why ? please help
Ghfran said:
I have issue that when insert the sim phone gets restart again and again and there is no such problem without sim card why ? please help
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It is probably a faulty Sim card reader, this is a replaceable part and is easily available on ebay , it is the same part which has the SD card holder, just search for Sim card reader flex cable on ebay, it is also an easy part to replace if you have a little experience opening up phones too !!
The battery indicator always shows zero though it is fully charged. It is not a problem with the battery. Even when you put another battery same problem exists. The biggest problem is camera and music doesn't work because of the low battery indication. Samsung Sri Lanka replaced the USB ribbon but didn't solve the issue. They said nothing wrong with the mother board either.
The phone when connected to the computer does not detect it, not even the SD card. When plugged to the charger the charging indicator doesn't come up. The phone charges only when it is switched off. Android 4.3 was flashed but didn't solve the problem. Tried everything possible but nothing worked. Need expert advice.
shamindafdo said:
Samsung Sri Lanka replaced the USB ribbon but didn't solve the issue. They said nothing wrong with the mother board either.
Need expert advice.
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The expert advice: you shall not care what is wrong with your phone. The Samsung should. Return the phone to them claiming that you're unable to use it as described, so the phone is FAULTY. First example in the row: you SHALL not claim wrong battery status, lack of charge etc. Claim that your phone is faulty because the camera is not working. Why, it is not your headache.
Of course, if the phone is under the warranty still, and if you did not messed with its soft.
If they will be unable to fix it, they shall offer you cash or replacement phone.
spamtrash said:
The expert advice: you shall not care what is wrong with your phone. The Samsung should. Return the phone to them claiming that you're unable to use it as described, so the phone is FAULTY. First example in the row: you SHALL not claim wrong battery status, lack of charge etc. Claim that your phone is faulty because the camera is not working. Why, it is not your headache.
Of course, if the phone is under the warranty still, and if you did not messed with its soft.
If they will be unable to fix it, they shall offer you cash or replacement phone.
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Click to collapse
The problem is the phone is not under warranty and Its my baby now. I have used it for 7 months without any problem before this happened.