Database Users

got ripped off on site

hi folks, first post here. i tried to get my tbobile shadow unlocked by the site www.instantunlockcodes.com, and AFTER i paid the 49.99, a few hours went by and they emailed me back saying they couldnt unlock the phone.... wtf? so i have two options now, i can use another service (like imiecheck, or gsm father) or if any of you can unlock it, i will give you the login to the site, for the 50$ credit. its up to you. im starting to get a little pissed off about it though.

mystickscrybe said:
hi folks, first post here. i tried to get my tbobile shadow unlocked by the site www.instantunlockcodes.com, and AFTER i paid the 49.99, a few hours went by and they emailed me back saying they couldnt unlock the phone.... wtf? so i have two options now, i can use another service (like imiecheck, or gsm father) or if any of you can unlock it, i will give you the login to the site, for the 50$ credit. its up to you. im starting to get a little pissed off about it though.
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If you're still with T-Mobile or had an account with them, I'm sure you could get them to provide the Unlock Code.
I bought a used Shadow from eBay & the seller was kind enough to help me unlock the phone by calling T-Mobile & explaining to them that the phone needs to be used overseas with other GSM network for travelling purposes.
I got my Unlock Code for free in under three days.
Hope this helps.

Ya.. I got ripped off also, luckily it was only $7.00. Wireless unlocks.. beware..
I upgraded two lines with new shadows, one for my wire and one for my daughter. The wife found hers too complicated , so I called Tmo customer service and told them the truth. I asked them if they could unlock it for me, as my wife wanted to use her old phone... Two days later they sent me the unlock code.. now using my shadow flawlessly with the at&t network..

Instanunlockcodes.com is in ICELAND
The same thing just happened to me. Instantunlockcodes.com is a rip off.
I filled in the form and paid my money and about an hour or two later I got a message that they could not find an unlock code to work on my I335 Motorola.
About ten minutes later, my credit card company called and told me a fraudulent charge had been put against my card. I explained what I did and my credit card company told me that they are already on a fraud watch list.
They are also in Iceland. It was 2:30AM in Iceland when they charged my card so it is automated to just give you a runaround.
The only problem is, if they have my IMIE number, can they steal my phone number and charge against my phone account?
I bet there are Icelanders that are saying “STUPID AMERICANS” right now.
I sure do feel stupid.

Re: Instantunlockcodes.com in the UK
Hello mystickscrybe, jjayf, and slugo4449.
We are DalPay Retail, an online retailer of products and services, based in Iceland.
I am sorry to hear that you were not satisfied with the service of our supplier, instantunlockcodes.com.
(The supplier's refund policy is here:
http://www.instantunlockcodes.com/terms.php )
instantunlockcodes.com are based in the UK.
If you bought from us and have not received the service you paid for, you are obviously entitled to claim a refund under our general refund policy.
In that case please open a support ticket with us and we will look at processing a refund for you. (If you have misplaced your DalPay Retail order confirmation email you can search for your order number from 'Find a transaction' at DalPay.com)
Regards,
- Jon for DalPay Retail
P.S. mystickscrybe I'm not sure that you are talking about our supplier, as we have not resold an unlock for that phone at that price. Please can you double check the site you purchased from.

Re: Wireless unlocks in the UK
jjayf said:
Ya.. I got ripped off also, luckily it was only $7.00. Wireless unlocks.. beware..
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Click to collapse
P.P.S. Just to clarify, we have nothing to do with wirelessunlocking.com/wirelessunlocks.co.uk/.com/.net/
(Assuming that one of those is the site you are talking about.)

How do I trace a stolen phone by IMEI, and how to catch a thief

I sold a phone on Ebay to somebody in Cyprus.
The buyer claims he never received it and filed a claim, I lost 300 bucks and a mint HD2.
I found out the buyer now sold a similar phone on Ebay too, approx 3 or 4 weeks after I shipped mine. I was able to get my IMEI number from T-Mobile (very helpful, I was impressed).
Can I find out where my phone is ?
Buyer ID was " closedosier " now he changed to "gericy"
IMEI 357779030232175

Kinda sounds like they pulled a fast one on you and actually got the phone then sold it but told you they did not get the phone. Could T-Mobile not track it with the IMEI? I wish I knew of a definite way for you to track it via the IMEI. I did find this on Google though, here is the whole list Google pulled up. best of luck man.

Did you tell tmo to block the imei too while you were on with them? That's about all you can do, since its involving separate countries.the main prob with that is most countries have their own blacklists, so it may not do anything, but with a hint of luck the buyer gets it blocked and complains. You don't get it back but at least the seller loses out and gets a dodgy seller review.
Just gonna have to claim on your postal insurance, (please tell me you sent it "signed for",, if not,, well,, no comment)

TMobile cannot block it since it is not their phone anymore, I already asked, I have to file a Police Report.
I mailed it Priority with tracking, but it stops at when it leaves the USA, no tracking to Cyprus. Insurance was declined since USPS does not publicize well they don't have insurance for some countries, and guess what....Cyprus is one of them.
If the guy that bought the phone from by buyer/thief has actually my phone, I feel sorry for him too, he'll get a surprise very soon since the IMEI will be reported as stolen, and he'll get scammed.

Blimey, I think I'd go into the theft business too,, no proof of delivery?? Its a wonder anyone sends anything there at all!
All hail the British post office!

samsamuel said:
Blimey, I think I'd go into the theft business too,, no proof of delivery?? Its a wonder anyone sends anything there at all!
All hail the British post office!
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Yeah it sounds like the person that bought/stole the HD2 knew of the no tracking and knew they could get away with it. That sucks that a world wide company like USPS can not do anything else for you. I think you should press the matter with USPS myself.

T-Macgnolia said:
I think you should press the matter with USPS myself.
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Click to collapse
definitely....

USPS cannot do anything since there is no tracking and no insurance, I already went this route.
My only alternative, now that I have an IMEI is to file a theft report with the police dept. here then I can open a case with FBI and IC3 which are federal agencies working on international frauds.
I won't see my money back, but at least the phone will be listed as stolen, IMEI on blacklist, and will never be able to be registered.
I just feel sorry for whoever bought the phone from my buyer/thief

I won't see my money back, but at least the phone will be listed as stolen, IMEI on blacklist, and will never be able to be registered.
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Click to collapse
Shame those blacklists aren't global, if it goes outside of Europe/us it will probably work. Most stolen phones end up in Africa or the middle/far east where they couldn't care less.
As for the new buyer, did you email him to let him know to check the imei? (I already pointed him in the direction of this thread, fingers crossed it will black list and he'll complain about the seller.)

Next time be sure to inform the buyer that there is no insurance offered and no refunds. I've sold an hd2 to a similar place where insurance wasn't offered and made sure to tell him this.
It's not your fault if it gets lost in the mail. You sent it.
Also, if they didn't like it. You could have easily sold it to someone else.
Sent from my HD2 using XDA app

I found out the new Ebay ID for the guy is gericy
Beware of this person.
Apparently this guy does not know what the law is. Guess what, after I posted this thread on XDA he contacted me begging to remove, and claimed the fact that he "forgot" the claim, and he was "away" for a while.
He doesn't understand he broke the law and he should be punished. Try to rob a bank then when the cops find you return the money and say I'm sorry, you still go to jail. This is exactly what he did.
He refunded the money to me after making him reverse the neg feedback he left on Ebay, but then I found out he uses different IDs, probably to avoid consequences.
To all out there be careful if you buy anything from gericy

Cool, result!

samsamuel said:
Cool, result!
Click to expand...
Click to collapse
Amen brother !! Don't underestimate the power of XDA !!!! It can catch thieves too.

Hah yea, shame it couldn't catch my burglar who took my xdaIIi and plasma telly. (tho it did get blocked so I assume it got thrown.)

AWESOME MAN!!!!
Glade you got your money back and keep pressing the issue. Dude should have to pay the consequences of his actions. Never under estimate the power of being persistence and the power of the internet.

Not sure you can do much other than what you already plan to do.
Also, I am not sure why would you risk sending your phone outside of US without the proof of delivery - $300 is $300 ... lot of money if you ask me...
Anyhow, best of luck and next time DO NOT SELL IT INTERNATIONALLY!

T-Mobile guys, unlock code for hd2

I made the mistake of buying a hd2 off eBay and the guy claimed it was just a cracked screen but I have also found some of the hardware buttons also do not work. Since the phone is locked to T-Mobile and I am useing att I don't have a good way to test that it will make phone calls so I can be sure I want to dump some Money into fixing it. From what I was told if you have a active T-Mobile account you can request free unlock codes and I was wondering if someone would not mind doing this for me. Or if you have a way I could test it with out a T-Mobile similar that would be fine also. The imei number is 357779038858930. Please send a pm or post on here if you can help. I hope this is the right spot to post. Thank you
Sent from my Desire HD using XDA App

Well the first thing you should know is it will cost a good bit of money to fix the phone. Your best bet is to return it and say it wasn't as described. Even if he doesn't except returns you still may file a claim with ebay so that he will refund some or all of your money and/or do the return. Just to let you know you can probably find one on ebay used still in working order for around $125-$175 so it would really end up being cheaper to do it that way.
your phone probably cost about $100, then count in $80 for a new LCD screen and digitizer. this brings it to around $180. If the Keypad Buttons are messed up you'll need a replacement, thats another $10. hopefully you wont need to buy a new flex cable and side button membrane which could be another $25. This is if you do it your self but i do know that sometimes ebay sells crack screen replacement service for around $100. This will only fix the screen so if you have a hardware issue its going to cost more. I dont want to talk you out of the phone because it really is a great phone but i would check into all these things first and if you feel its worth it then go ahead. If not atleast you can probably make the guy take the phone back since he messed up on listing it right.
Doing the unlock service: If you still dont have a taker on this pm me and i'll see if i can do it for you. I know that i've done it several times before so my only question for t-mobile woul be is there a limit to how many i can do. i'll try and find that out myself so that if you dont have any takers and there is not a limit that i'll be able to do it for you.

-It costs about 15$ to unlock it online by using IMEI #.
-The only way to unlock it for free is that u have someone using tmobile. He uses this hd2 for 3 months then he can request unlock code from tmobile for free.

atula87 said:
-It costs about 15$ to unlock it online by using IMEI #.
-The only way to unlock it for free is that u have someone using tmobile. He uses this hd2 for 3 months then he can request unlock code from tmobile for free.
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Click to collapse
that's not true.
He just has to have an account for 3 months, he doesn't actually have to use that specific device for 3 months.

Unlock my streak, what are the alternatives?

Hi guys,
New to the forum having just spent a few pound coins on a streak, its locked to o2 at the minute but i want to use it on orange, i have searched online and found numerous places that will unlock it for £20+, just wondered has anyone got a tried and tested method from anywhere with a link if possible?
Looking forward to testing this out as to be honest never knew they existed until i was looking for a cheaper alternative to the SGN which is too expensive for me at the moment, i have seen all the custom rom stuff but not sure i am confident enough to do something like that, but all advice is welcome.
So anyway hello to all
Regards
Steve

Hi there,
Like yourself, my Streak is locked to o2. People around here said they have got their Streak's unlocked for free by emailing certain companies, even Dell themselves. This has not worked for me, even trying to sugar talk O2 hasn't worked!
R.e custom roms, it took me a while to try and comprehend things and sometimes, despite all the amazing work that people do on here, its not the most inexperienced friendly place. But eventually I got there, plucked up the courage to fiddle around and I haven't looked back since.
When things like "getting used to using fastboot" are said, it really is that. the more you try things the easier they get.

SuperKeeper said:
Hi there,
Like yourself, my Streak is locked to o2. People around here said they have got their Streak's unlocked for free by emailing certain companies, even Dell themselves. This has not worked for me, even trying to sugar talk O2 hasn't worked!
R.e custom roms, it took me a while to try and comprehend things and sometimes, despite all the amazing work that people do on here, its not the most inexperienced friendly place. But eventually I got there, plucked up the courage to fiddle around and I haven't looked back since.
When things like "getting used to using fastboot" are said, it really is that. the more you try things the easier they get.
Click to expand...
Click to collapse
I'm totally scared of "bricking" my phone, i have asked o2 and they are sending me a sim card that i have to put £15 credit on and the make a call or send a text so it registers with them, then go on there website and fill out the unlock form, apparently it can take up to 7 days but then its officially unlocked.........so they reckon!!!!

Well to unlock you need a code, so not sure how a new sim would unlock it. Am I missing something?

That's because they need the phone to register on their network at least once, because as per their policy they only unlock phones that are active on their network. However, a lot of us did get our phones unlocked without being on their network! Heck, I'm not even in the UK! I sent multiple emails to [email protected] and after nearly two months of emails back and forth, I got lucky and got a guy who finally gave me the unlock code. I remember a lot of us getting the codes around the same time. I would assume it would be easier for them to give you the codes now, but there's only one way to find out, I guess! Email them the IMEI number. If they refuse to unlock it, wait a couple of days and send an email again!

Edrill said:
That's because they need the phone to register on their network at least once, because as per their policy they only unlock phones that are active on their network. However, a lot of us did get our phones unlocked without being on their network! Heck, I'm not even in the UK! I sent multiple emails to [email protected] and after nearly two months of emails back and forth, I got lucky and got a guy who finally gave me the unlock code. I remember a lot of us getting the codes around the same time. I would assume it would be easier for them to give you the codes now, but there's only one way to find out, I guess! Email them the IMEI number. If they refuse to unlock it, wait a couple of days and send an email again!
Click to expand...
Click to collapse
O2 seem to have this fixation about not unlocking phones, well as i said to the customer services bloke i can understand a brand new phone not being unlocked, but why a phone thats not exactly brand new? Anyway as i had been through the whole online chat with an o2 guru who told me order a sim top it up to the tune of £15 and then fill out the unlock form, hey presto unlock code in 7 days, then i had an email to say they wouldn't unlock the phone as it wasn't registered on the network.....jeus i said i topped up £20 notes made a few calls sent a few texts and it still wasn't registered? Well then the customer service bloke had the cheek to tell me that i spoke to the o2 guru after i had topped up so it was my fault that i had basically spent £20 on a top up for no reason.....but ahhhh i had the chat transcript sent to me via email so i had proof this guy told me the procedure before i bought the top up, so then it all changed ohh well ok let me speak to me line manager he said, so 5 minutes later he comes back and says as a gesture of goodwill they will send me the unlock code like they are doing me a favour but still charging for lol, anyway suffice to say, i am waiting for the unlock code which they say will be here within 7 days, so guys if you want your streak unlocked from o2 persist with the harassment, just make sure you get the transcripts sent to your email as o2 are obviously a little economical with the truth!!!

i got a streak that had a cracked screen from a fellow member here...
after replacing the screen, and inserting my sim, i realize it's locked...
he said it's at&t...
i tried contacting a couple of people on ebay with the imei, and service tag too, but they returned my payment stating code not found...
the imei is clear, no issues.. is there another way to verify what network is it locked to?
i'm in india, so no way to check/verify t-mobile, at&t blah blah...
also, would spending 29$ be my only way of unlocking it?
thanks
:good:

i contacted [email protected] and this was the reply ii got...
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Regards
Mobility Unlock code Team
Ahmed
anyone here on at&t who could obtain the same for me?
i'd be willing to add like 10$ for the person....

[Q] URGENT !! Dell venue pro not switching on(dead) ..Error while flashing

URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .

SANTHOSHGODSPEED said:
URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .
Click to expand...
Click to collapse
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?

aleunge said:
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?
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Click to collapse
What is a RIFF box ? No the computer is no longer able to recognize the phone ..

SANTHOSHGODSPEED said:
What is a RIFF box ? No the computer is no longer able to recognize the phone ..
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Click to collapse
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
http://www.ebay.com/itm/New-Dell-Ve...209?pt=LH_DefaultDomain_0&hash=item5aebab3361
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)

Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:

new
aleunge said:
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)
Click to expand...
Click to collapse
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it

new
mykalogist said:
Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:
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Hey..just saw your post..Have you bought the system board? Is the phone now working properly ?
What kind of tools did you use ?
How did you open up the phone ?
Thanks

Hi, i bought my system board yesterday, tracking number says it will arrive at my house by monday so i'll let you know how it goes.. swapping a mother board out always fixes system errors which bricking would categorize under.. it wouldnt fix things like phone not charging or screen problems but definitely will fix cpu issues..

SANTHOSHGODSPEED said:
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it
Click to expand...
Click to collapse
Oh hey mykalogist, just PM you. Didn't know you already bought the baby. Good luck with it! :victory:
And yes, SANTHOSHGODSPEED, I can't say for sure it'll fix whatever is up with your phone, but if it was mine, I would give it a try for that price. It seems very probable since so much is on that DVP board like MK said. And don't worry about taking open the phone. Just remember that it's already broken. Being physically broken further ain't so bad right?
I've taken open a few phones and the DVP is really one of the easiest. Just grab the service manual from here and peak through it before you attack it (or youtube it first). The hardest part I find is really just taking the back cover off (fingernails and guitar pick help). After that, it's easy breezy.
And I think all you need is a couple of Torx screw drivers. I think a T4 and T5 but I can't remember exactly. Tweezers or a small pair of pliers help for taking out the microSD card.

UPDATE!! :good:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one

thanks
mykalogist said:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one
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Click to collapse
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply

SANTHOSHGODSPEED said:
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply
Click to expand...
Click to collapse
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..

Can you check what the rom version is?
I havnt heard of a Cbell locked VP before (it's possible I merely overlooked this though)
It's EM -> Phone Information -> SW version.
I assume it'll be something like
Code:
2250.1800.7720.219
GLEOS2A421934_?
CBW-US

Problem
mykalogist said:
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..
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Click to collapse
You see that's the problem for me ..I'm from India and Dell representatives don't know a thing about this phone(they don't even know if this phone was ever launched in the market)..And at the same time I can't call the US helpline(as they would advice me to call the indian helpline;which is of no use..)..So even if I get this phone assembled I won't be able to make calls with it..(Unless I know someone in the US)

Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..

Hey
mykalogist said:
Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..
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Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..

SANTHOSHGODSPEED said:
Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..
Click to expand...
Click to collapse
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone

Hey
aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
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Click to collapse
Just to see whether this email id works, I just sent them the IMEI code of the phone that is already unlocked(currently bricked) ..this is what I got in reply
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Thanks and regards,
Suri
Mobility Unlock code Team
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Click to collapse

aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
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Click to collapse
[email protected] wont help you because the system board you get from ebay will be unregistered.. I tried and got a response saying the phone is blank(unregistered) in their system so i need to call the mobility support to register the phone then reply with the phone info.. I called Mobility but theyre so unprofessional, i had to call back 5 times to get with someone who actually knows what they were talking about and still didnt get the phone registered as theyre telling me i had to wait 2-3 days and some run around.. so i met this chinese guy who said he knew how to unlock it in 10min, i sent him the paypal $16 and phone was unlocked right after.. Dell Support sucks.

aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Click to expand...
Click to collapse
Ok so I went on to buy this system board from ebay..It looks like its not available for me
(as i'm from india) I searched in more sites but I didn't get any advertisement or anything where they sell this CS.5J16R.002 system board ..do you know any other site which is offering this system board..?