Database Users

Problem receiving calls on my Wizard

Hey guys.
I'm a newbie to this forum so I took my time before actually opening this topic and read through most of the stuff around here, also tried searching to see if anyone had the same question as me but couldn't find anything, so, here it goes.
I just recently got a T-Mobile MDA (the wizard) and I seem to be having problems with receiving phone calls. If the phone goes idle for long enough the calls just don't go through, but, if I call someone then for a period of time they do come in just as normal. Is this a known problem to the device? Has anyone else had this same issue?
I've tried contacting both T-Mobile and HTC but neither was of any help yet. The phone is running on WM6, with a ROM that I can't really tell which is (it's the one that loads with a BOOM! written on the startup screen, maybe that helps?).
The phone has been master reseted and the problem goes on, sim card changed, all the stuff. My question is:
Anyone know if this could be a problem related to the ROM of the WM6 i'm running? Or anyone just have a clue of what could be the problem or ways to fix it?
I was going to go through an upgrade / change of ROM but thought would be best to ask first and see if it's necessary so I don't take unecessary risks.
Any help would be greatly appreciated.
Thanks.

what is your radio rom?
2.19 seems to be most stable with wm6's.

The Radio version I have is a 2.25.11 (shown on device information)
ROM Version 11.0.0.0 if that means anything.
Edit:
Copying from the Wizard Service Tool:
=> Firmware:
OS: 5.2.xxx (Build 18521.0.7.0)
ROM: 2.18
Registry AKU: .0.7.0
Radio: 02.25.11
Protocol: 4.1.13.12
=>Extended_ROM:
Version: TNT Series by its right
Name: Extended_ROM
Status: hidden
Edit --------
So okay, one last question: My phone is upgraded to WM6, that means it's already unlocked and everything, correct? I dont need to do the unlocking said here in step 3.6 right? http://forum.xda-developers.com/showthread.php?t=298613

I'm sorry for this bump.
I just finished upgrading the phone to a TNT 6.1 "It's right" ROM, that Professional TouchFlo one, and yet, the problem seems to continue.
I'm guessing that I'm really SOL on this one and that it's a phone hardware issue then? And also, guessing that HTC wouldnt help me since it's moded?
Should I try to downgrade to the T-Mobile original software and maybe hope that it works better there?
If anyone has any input or advice it would be greatly appreciated.
Thanks.

i think you should try another radio rom first.
despite i never tried 02.25.11

Question:
How do I change my radio rom? Is it just updating with another rom of WM6? Like trying another different or do I need to do something specific?

I know it's not supposed to be advertising or suggesting a specific rom here in the forum but I really have no idea what could be a stable one that I could give a try.
In the replies a 2.19 is mentioned but I tried searching the forum and didn't find an answer, could someone give me a hand please?
Thanks again and sorry for all the inconvinience.

akashastrega said:
what is your radio rom?
2.19 seems to be most stable with wm6's.
Click to expand...
Click to collapse
I agree with this 100%.Worked for me

Can anyone point me in the direction of a 2.19?
Thanks again.

searching is a good skill to possess.....you should try it, you'll like it.
http://rs48.rapidshare.com/files/16304986/T-Mobile_2.19.11_Radio_Only.zip

Sorry about the truoble. I did try searching all over the place on this issue and only came up short on most. Got a lot of responses but it seemed like none was very decisive or without a good explanation.
But thanks for the help, really appreciated. I'll search on instalation for this rom and hopefully it'll help me out.

same problem here.....with TNT 6.1 and radio 2.25.11
If I install the 2.19 radio only as joemanb suggests, will it reset all my programs and setting back to factory? in other words, do I loose everything as if I'm doing a ROM update?

had the same problem, i dont remember what radio rom i had, some1 suggested to changed to 71, didnt work, and then in a thread that was very similar to this one, a guy suggested to the creator to use 2.19.11, who then was very thankful because it worked. gave it a try, and now im looking for that thread to say thanks and report that the problem is long gone!
So yes, try 2.19.11, i downloaded it from the very first post of the radio upgrade thread, the one thats says for europe. And no, you wont lose everything, its only a RADIO rom change, things related to the phone settings not the PDA.

Yeah, quick update / bump.
Just wanted to say a big thank you, I indeed used the 2.19 as recommended and it worked to perfection. No more missed calls and surprisingly, my reception actually got a lot better so I'm now a very happy customer. It also diminished by a lot the problem I had with ending short calls or stopping it before going through.
Thanks a lot you guys, it really helped me out a lot, sorry for any inconvinience / pita I may have caused.

blustosa said:
Yeah, quick update / bump.
Just wanted to say a big thank you, I indeed used the 2.19 as recommended and it worked to perfection. No more missed calls and surprisingly, my reception actually got a lot better so I'm now a very happy customer. It also diminished by a lot the problem I had with ending short calls or stopping it before going through.
Thanks a lot you guys, it really helped me out a lot, sorry for any inconvinience / pita I may have caused.
Click to expand...
Click to collapse
Happy to hear that!
This issue should be mentioned in some sticky, im guessing we are not the only ppl with this problem..

Help for download wm6.1 sea version

Anyone can help to download and share somewhere? I want this ROM but couldn't download it as s/n problem. Thanks!!
http://www.htc.com/sea/SupportDownload.aspx?p_id=59&cat=2&dl_id=408
ROM version: 3.18.457.0 WWE
ROM date: 10/08/08
Radio Version : 25.85.30.07H_1.59.42.15

Is There Anyone Can Help?

It's hard to believe nobody has this s/n? Please help. Thx.

what is this update
to get the number to update u gotta take the battery out of your phone. it is under the battery

WM 6.1 SEA upgrade
I hope the cookers can make use of watever good 'if' there is in this ROM.

ltcaugust13 said:
The ROM upgrade ur asking for...
I asked HTC support after they rolled out the upgrade for the rest of the world.
There is no upgrade for SEA.
HTC's fantastic support...
Use the cooked ROMs available. So many good designer ROMs available in the forum. Way better than HTC's.
Click to expand...
Click to collapse
There's do a wm6.1 update.
See first post for s/n link and version info.

DEXX said:
There's do a wm6.1 update.
See first post for s/n link and version info.
Click to expand...
Click to collapse
Hi DEXX
Just dl the file from the link given. You have to sw off ur device and remove ur battery to see ur s/n. Thank you for the link.

S/N
"HT812GE00999", this should help. Thank you very much for the link.
The rom is pretty good and stable. Good luck.

viz1977 said:
"HT812GE00999", this should help. Thank you very much for the link.
The rom is pretty good and stable. Good luck.
Click to expand...
Click to collapse
Dear viz1977,
It does works!!! Many many thanks for your kind help.
from Dexx

Here is the dirct link:
http://203.73.25.118/download/RomCode//HTC%20Touch%20Cruise/APAC/RUU_Polaris_HTC_Asia_WWE_3.18.457.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe

Many many thanks for your kind help.thankyou very much!!!

viz1977 said:
"HT812GE00999", this should help. Thank you very much for the link.
The rom is pretty good and stable. Good luck.
Click to expand...
Click to collapse
THIS WORKS FOR ME TO DOWNLOAD ROM FROM THE SITE

Thanks very much for your contribute to sharing this upgrade!

why is it only for south east Asian countries?I'm in Iran and I couldn't access the file because of my serial number.I used direct link to download the stuff but is there any particular reason or any problem with it?the original windows mobile 6.1 from htc was a crap.it's slooooow! I wanted to ask if this upgrade can help.thanx buddies, keep up the good work!

You can use OFFICIAL direct links from my post:
http://forum.xda-developers.com/showthread.php?t=431738
NO S/N !!!

reply for the lates htc cruise rom ver 3.38 wwe sea software
i dunno why i have been upgrade to this bt have been comes out some prob ..
then curser dint work proberly .. once u turn off un activities then cannot be turn it back on .. sometimes the conectivities also have some problem .. mostly after install for the frist few day is ok bt after the next few day's the problem come out quickly .. usually this rom update is for htc p3651 is not for htc p3650.. pls note this .. once install the rom the most likely prob is the scroll prob and hang about 2 second once u open a new program .. anyone who have the same prob ?? anyone who can help ?? i was installing the 1 which b4 this rom was update .. any comment on that rom pls let me know or u may sent me private msg this would help me much coz i'm new to tis forum so thanks alot

No Network

Friends,
My friend's (NEW) gene just keeps on searching network, but does not get it. Any idea to rectify ??? Thanks in advance. Using WM 6.5.

which ROM are you using? Have you tried restarting the phone, or switching to airplane mode and back by comm manager, or hard resetting your phone? Also check whether the connectivity of the operator is proper at the place where you are testing. If its only one or two signals, this could be missed by some phones while catched by others.

Hi Krazy
Thanx 4 concern Krazy. Details are :
Using WM6.5 21176
Flashed twice. Rest all OK. No signal bars. Keeps on searching on Auto Mode. Tried three different oprators' sims. Flight mode off. Manual network search yields no result. Any idea ???

have u tried a different ROM ??
mehra said:
Thanx 4 concern Krazy. Details are :
Using WM6.5 21176
Flashed twice. Rest all OK. No signal bars. Keeps on searching on Auto Mode. Tried three different oprators' sims. Flight mode off. Manual network search yields no result. Any idea ???
Click to expand...
Click to collapse
Have you tried to flash a different ROM?maybe something like wm 6.1 pro users by sumit or the gene lite by ankit?? if you have'nt tried it try that...hopefully that should clear your problem...

tried
dear friend, tried lomlom, blackmetal m2d and 6.5 but all in vain.

mehra said:
dear friend, tried lomlom, blackmetal m2d and 6.5 but all in vain.
Click to expand...
Click to collapse
i dont have any more ideas to try..but if the phone is in warranty take it to the service center ...might be a hardware issue...i'm not sure though maybe a few others in here might have some other ideas...

@mehra : Try Sumit's(Aka Krazy) Pro User's ROM, new version V2 R3 for NEW GENE.
Another thing just remove the SD Card while flashing(if any). After flashing reset the ROM 1-2 times. May help.

will try
techmate said:
@mehra : Try Sumit's(Aka Krazy) Pro User's ROM, new version V2 R3 for NEW GENE.
Another thing just remove the SD Card while flashing(if any). After flashing reset the ROM 1-2 times. May help.
Click to expand...
Click to collapse
thanx techmate. i'll try it. thanks all my friends here.

Dear Mehra,
Please note that changing ROMs will not solve your problem, as none of them conain radio. You will get radio only with the shipped ROMs or ask ramersonw for the radio, a bird told me he's got the latest radio for Gene .

Addicted2xda said:
Dear Mehra,
a bird told me he's got the latest radio for Gene .
Click to expand...
Click to collapse
hey thats great news and what is the latest radio rom for gene???

htc3400 said:
hey thats great news and what is the latest radio rom for gene???
Click to expand...
Click to collapse
Just search the thread i forgot the version. A brazilian guy had started a thread for radio in which he mentioned the ver

thanx
thanx friends. we took the ppc to service centre. those guys replaced the motherboard. thanx for they never bothered about unlock status. now its ok. thanks all my friends once again.

[HELP] i have a problem with my blackstone unlocked

Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME

try a hard reset if a soft reset does not fix it

sounds to me like a radio flashing went wrong

And what i can do in that case!

Please Explain more
Gonzo1563 said:
And what i can do in that case!
Click to expand...
Click to collapse
Mate,
Can you please explain the problem ??
Did you try to install anything ?? or did you try to do any ROM upgrade (if you are familiar)
How did all these started ?? give us some details & we might be able to help you

Also can you turn phone on at all now? Can you enter bootloader screen? What does your SPL say?

Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room

Gonzo1563 said:
Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room
Click to expand...
Click to collapse
You could always put your phone into bootloader and flash a radio

How can i do that
how can i know wich radio do i need

You flash a radio the same way you would flash a rom. First of all you need USPL or HSPL on your device. I recommend you read these threads for guidance:
Dummies guide for flashing using USPL or HSPL
1.14.25.24 & Rilphone.dll radio thread
Blackstone Radio Flashing (wiki)
Available Blackstone Radios
I would start with radio 1.14.25.24 as this is latest blackstone radio

It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1

Gonzo1563 said:
It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1
Click to expand...
Click to collapse
You have a vast choice of roms to use, either stock roms direct from HTC site or from the wiki here or cooked roms from this forum
Would be impossible for me to recommend one as everyone is different and your tastes may well be different from mine. Also you have different windows versions, i.e. wm6.1 & wm6.5. All I can say is try a few and make your own conclusions. At present I am currently using Throys WM6.5 R9 rom

I changed the rom and the radio still dont get signal
NO SERVICE!

I changed the rom and the radio still dont get signal
NO SERVICE!

Gonzo1563 said:
Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME
Click to expand...
Click to collapse
Hi
ok if I was your support guy for your problem I'd need more info like
1. What unlocking software and from where did you get it?
2. what network are you on?
3. where in the world are you? (geography can be a problem)
4. what rom did you flash to?
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
6. in settings, phone information what model does it say you have ?
with luck giving us this info might give us an idea what has happened
Good luck

1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
2. what network are you on?
Digitel
3. where in the world are you? (geography can be a problem)
Venezuela
4. what rom did you flash to?
The original one from HTC the last one(1.57.831.1) i tryed aother ones 2. but the problem started before i tryed to flash any rom for first time.
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
Select Operator
Contry:Venezuela
Operator Digitel TIM
6. in settings, phone information what model does it say you have ?
i didnt find this but its a HTC Touch HD T8282

Gonzo1563 said:
1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
Click to expand...
Click to collapse
You may find that the phone is stolen and phone networks have blocked the IMEI Number this maybe why you donot have any reception
Try asking your Network phone company if this phone is blocked

I Already call and no its not blocked by imei

Gonzo1563 said:
I changed the rom and the radio still dont get signal
NO SERVICE!
Click to expand...
Click to collapse
ok, when you changed rom did you use USPL or HSPL? What does your SPL say?

HSPL
SPL-1.56.01iNex

GPS doesn't start...Help!

Please...
I'm goin' crazy, gps on my diamond, doesn't work.
i've installed ttnavigator but the integrated gps doesn't catch any satellite. There is someone can helpe me?? can anybody tell me if there's an app. that can reset or restart the itegrated gps?? please help me!!!
first of all, i apologize for my bad english and second, thanks a lot for who answer

try deleting following and soft reset:
\windows\xtra.bin
\windows\GPSLogFile.txt
\windows\GPSLogFileBack.txt
\temp\xtra.bin
an do not update the gps positions

thank u too much, i'll try it now. thanks!!

I've been finding I'm having problems this week using TTNavigator (when I didn't have problems before)... I'm wondering if something went wrong with my GPS Update?

I'm using Nav N Go iGO Amigo and Igo8, sorry but I do not know about TT. about once a mount I'm deleting these files, allso you can try to download HTC GPS Tool from http://www.htc.com/www/supportdownloadlist.aspx?p_id=133&act=sd&cat=all
Actually I don't expect anything else from this phone since I have it for about 2 years, probably the system is already modified and the phone is to old for it.

there's a GPS fix on htc site for touch diamond.. it's the only thing that helped me after two weeks of searching... good luck...

no gps signal at all with any app any radio rom ? please help is my gps broke
no gps signal at all with any app any radio rom ? please help is my gps broke
i have tryed all sorts to sort this out been through all the pages and tryed roms radios even htc's gps fix but nothing is helping i have been outside with the phone walked with tomtom 7 on and i just can not pick up a signal it worked once untill i uninstalled it for some daft reason im so pisst of i mite just sell the thing im using is
rom version 1.93.401.2 wwe
rom date 07/10/08
radio version 1.00.25.5
protocol version 52.29.25.12h
ANYONES HELP WOULD BE APPRECIATED PLEASE HELP ME GET THIS SORTED
THANKS

hardi389 said:
no gps signal at all with any app any radio rom ? please help is my gps broke
i have tryed all sorts to sort this out been through all the pages and tryed roms radios even htc's gps fix but nothing is helping i have been outside with the phone walked with tomtom 7 on and i just can not pick up a signal it worked once untill i uninstalled it for some daft reason im so pisst of i mite just sell the thing im using is
rom version 1.93.401.2 wwe
rom date 07/10/08
radio version 1.00.25.5
protocol version 52.29.25.12h
ANYONES HELP WOULD BE APPRECIATED PLEASE HELP ME GET THIS SORTED
THANKS
Click to expand...
Click to collapse
Delete xtra.bin in the Temp folder and the Windows folder, and soft reset.

^that is what worked for me