I know this forum is for the Treo pro, but I figure it's the closest thing to the Treo 800 on here. I'd appreciate any help.
Just got my Treo 800w today. Used but clean ESN and perfect condition.
Activated it on Sprint.
Seemed to be fully functional, but when I put it into standby, or it puts itself into standby the device won't come out of it.
If someone calls me the unit DOES come out of standby.
Oddly enough if I put it into standby and almost immediately hit the button again it will come out of standby.
I thought maybe it was the button but the it will turn the radio on and off, put the device into standby, end a call etc.
Next I thought about doing a hard reset, but I can't get that to work.
I hold down the red button and slap the battery in but no "erase all data" message.
I used to manage a fleet a treo 700wx's including my own and done plenty of hard resets. But I'll be damned if I can get this one to.
Anyone have any ideas?
Thanks,
Kenny
In order 2 perform a Treo Pro hard reset u have 2 take off d battery cover, search for a tiny inlaid button(just big enough for the tip of your stylus pen) located @ d bottom left corner of your treo pro(titled "soft reset")...make sure the standby screen is lighted up and d keypad is unlocked then press and hold down d Red(End Call) Button, turn d device over and push the soft reset button...keep holding down the red button till u the erase all data screen appears...press up on ur navigational button to perform a hard reset...
Note...Make sure u have @least 50% battery life available else u'll brick ur phone if power goes out.Hope dis helps ya
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Related
sorry first, i,m newbie, my xda2 has a crazy problem, :x after i push power button to standby then i want to turn it on again by pushing power button, but it can't be powered on? so i must remove battery first then xda starting up like i do hard reset ahhhh crazynesss, can someone help me solve this problem.....thanks....matur nuwun
maybe getting a newer rom would help
how to is describet in wiki.xda-develipers.com
where to get the rom is describet in the same place
karyo said:
sorry first, i,m newbie, my xda2 has a crazy problem, :x after i push power button to standby then i want to turn it on again by pushing power button, but it can't be powered on? so i must remove battery first then xda starting up like i do hard reset ahhhh crazynesss, can someone help me solve this problem.....thanks....matur nuwun
Click to expand...
Click to collapse
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
gibster said:
Don't know what build etc, but it works!
Click to expand...
Click to collapse
Sound like you need to look at what you have loaded closer. Do a hard reset and figure out what radio and Rom versions you have loaded. Then someone may be able to help you because your problems are not normal.
lol. sell it to me for $20. glad to take it off ya hands.
gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
"Don't know what build etc but it works"
I beg to differ - it obviously dosen't work.
I would suggest calming down and doing some ligical trouble shooting. These issues are specific to you so it is obviously not the device (don't blame it). You have given no info on your setup so don't expect too much help.
Ditch any cooked rom you might be using and go back to std manufacturers rom. A hard reset fixes most things - then install only necessary apps, one by one and checking that things are still OK. Cooked roms are only for those who are good at/have the time to/inclination to, trouble shoot.
Caps lock is probably related to the way you use the Shift and Function keys. Experiment with double cliking those keys - it can be confusing but there is a logic to it. Experiment and you will work it out.
ok...
rom version: 1.18.255.3
rom date: 22/07/06
radio version: 1.03.03.10
protocol version: 32.34.7010.01h
It's completely standard (didn't have the balls to try upgrading the rom). I've hard resetted a billion times. experimented with no apps installed and still the same kind of things happen.
apps i usually install are:
skype
spb backup
spb insight
tom tom 6
pieplus
lingvosoft japanese dictionary
lingvosoft japanese phrasebook
So not alot installed (and all on sd card, so plenty of room on the device).
Hope this gives some clues!!
Cheers guys
gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
I'm making some assumptions...
1) This could be your area, but might be worth looking at your Radio ROM?
2) Don't use the reset button at the bottom of your device. Hermes uses some caching and if you hit the reset button it doesn't get time to flush. What you need to do is hold the power button on the side for awhile until it asks if you are sure you want to completely turn off your device, which of course you do. Once it's powered off (it takes a little while sometimes while it saves everything) you can press the button if you like then power on again.
3) On the slide out keyboard, hit the round circle button on the very button left of the keyboard, then press the caps button above it.
4) Do you mean the screen is lit up (the backlight) all the time? Or that the backlight goes out but you can still faintly see the today screen? The Hermes is always meant to be on, just like any other phone, or how else would you be able to get a call?
Hello,
I have a problem with my HTC HD. From time to time it shuts down without any reason. When I press the power button I can see the Windows Mobile starting...
Did any body else had this problem?
Is there a solution for this?
Thank you
perhaps your battery is not positioned properly or sitting a bit loose? Try a post-it (or something else thin) on the back of the battery cover..
Mine shuts down and won't turn back on without a reset every time I'm in an area with no signal, it basically stays off while I'm at work.
if you keep getting these kinds of nondescript errors and it survives a hardboot, basically there are three options left:
1) try to flash a different firmware or
2) take it back to the store (flash back first)
3) hope like hlll some guru here gets an eyefull of your problem and knows a quickfix (slim chance seeing the number of daily new posts here and the typical guru tendency towards development as opposed to a supportdesk)
I'd set my hopes on 1) or 2). Good luck however you choose.
Cheers,
Rick
Guys,
I'm having quite the same problem: the touch HD keeps turning on and off automatically, as if the power button is pressed (but its not).
Moreover, the power button just don't work. I press it and nothing happened.
I have master reseted the phone and also have changed its ROM, but the problem stills.
Unfortunatelly I'm start thinking that its a hardware problem.
I guess that a solution shoul be reassing the power button, disabling it. Is there any app through which I can reassing the power button?
Have you solved the problem? I have a similar prob, my power button doesn't seem to work when i press it, and if i soft reset (through HD Tweak) when it boots I get a warning message saying " Warning your device will power off and you'll lose your data, Yes No".
It's like the button is half pressed all the time.
Couldn't find any info on hard key remapping either.
I used to have a similar problem but it was with the screen....
The screen used to turn off suddenly without a reason but the phone is turned on and I keep receiving calls. After returing back to my Supplier in Egypt they replaced it with a new one after testing it for three days.
I'm using the new one sine 20th of December 2008 and nothing happened again
Well if you guys are in the US (or have HSDPA/UMTS disabled) then re-enable them (that should hopefully get rid of the restarts in low-to-no-signal areas).
Hope it helps
I'm not as newbish as to not search and find a remedy for my X1a hard-resetting to the red-blue-green screen (it is seemingly booting properly again). But I failed to find the reason(s) why ...
My X1a just arrived after being purchased via eBay. I have a feeling the previous owner was frustrated with it because the stylus doesn't work (another topic). I thought best to hard reset it, via the 2 under-screen buttons and on/off, and then to expect I'd be taken thru the screen calibration routine. Instead, it booted to the R-G-B screen altho no error was reported. Why wouldn't it reset normally? Should I be worried? Please advise ...
TIA
and cheerios from the Avalon Peninsula, Newfoundland (... where there's only one 3G tower)
If you press left and right Softkey and then Reset the phone with Reset button (WHile it is running!) you should be prompted if you want to Hardreset. The screen will be blank. What you are describing is the Bootloader which will appear if you press volume down during power on.
rarewolf said:
(... where there's only one 3G tower)
Click to expand...
Click to collapse
Guard it with your life!
Tried to use the search function, but got nothing, so make a new thread.
1. need to check my phone's sim lock status. I don't have a sim from other carriers in hand. Thinking maybe there are some 'Secret Codes' like (*#06#, *#*#4636#*#*), to check my phone's sim lock status.
2. Is there any way to reset the phone without opening the back cover? I know we can reset the phone by removing the battery or pushing the reset button...
But....... I am using a TPU phone case, if i need to open the back metal cover, I will need to take off the TPU cover first. As you konw, that TPU thing is really too fit too tight to be removed (using my phone a lot to play games, it dies occasionally)
Thanks!
ken_oy said:
Tried to use the search function, but got nothing, so make a new thread.
1. need to check my phone's sim lock status. I don't have a sim from other carriers in hand. Thinking maybe there are some 'Secret Codes' like (*#06#, *#*#4636#*#*), to check my phone's sim lock status.
2. Is there any way to reset the phone without opening the back cover? I know we can reset the phone by removing the battery or pushing the reset button...
But....... I am using a TPU phone case, if i need to open the back metal cover, I will need to take off the TPU cover first. As you konw, that TPU thing is really too fit too tight to be removed (using my phone a lot to play games, it dies occasionally)
Thanks!
Click to expand...
Click to collapse
can't suggest anything for question 1, maybe someone else will come along and provide some answers.
regarding question 2, the following works sometimes on the android build i am using currently (XxXPachaXxX's GBLeo Sense, details in signature):
1. when you feel like rebooting, hold down both volume buttons
2. keep holding down both the volume buttons
3. tap the power button and keep holding the volume buttons
4. this key combination is used for a hard-reset i believe. so in case the phone reboots into the hard-reset screen, just cancel out of it and let the phone reboot normally!
i currently have another HD2 (a friend's) that has WM6.5 on it (some version of NRGZ's Energy ROM Series). i just tried the above process on it 3-4 times but it did NOT work.
it might not work on other android builds either. but i know for a FACT that it works on the one i have currently...i do it almost every day! the ROM suffers from a problem in which the screen refuses to wake up (but the device keeps running because it rings, you can't see who is calling, and you can answer it, and have a full conversation!). this happens randomly about once every 1-2 days. and the above mentioned trick works every single time for me when my device is in that particular state.
so to summarize, the trick doesn't seem to work on WM6.5. it might work in some/all android builds. it might only work on android when the device is in some kind of "stuck" state.
Your reset method works. Thanks! I don't have to take off the TPU case just for a simple reset now.
The combination will lead to the hard reset screen as you described, and can be cancel by simply pressing the 'back' key.
Running the HyperDroid android rom, have no chance to test wm6.5 yet. But now it works. Thanks!!
ASCIIker said:
can't suggest anything for question 1, maybe someone else will come along and provide some answers.
regarding question 2, the following works sometimes on the android build i am using currently (XxXPachaXxX's GBLeo Sense, details in signature):
1. when you feel like rebooting, hold down both volume buttons
2. keep holding down both the volume buttons
3. tap the power button and keep holding the volume buttons
4. this key combination is used for a hard-reset i believe. so in case the phone reboots into the hard-reset screen, just cancel out of it and let the phone reboot normally!
i currently have another HD2 (a friend's) that has WM6.5 on it (some version of NRGZ's Energy ROM Series). i just tried the above process on it 3-4 times but it did NOT work.
it might not work on other android builds either. but i know for a FACT that it works on the one i have currently...i do it almost every day! the ROM suffers from a problem in which the screen refuses to wake up (but the device keeps running because it rings, you can't see who is calling, and you can answer it, and have a full conversation!). this happens randomly about once every 1-2 days. and the above mentioned trick works every single time for me when my device is in that particular state.
so to summarize, the trick doesn't seem to work on WM6.5. it might work in some/all android builds. it might only work on android when the device is in some kind of "stuck" state.
Click to expand...
Click to collapse