Sync problems with HD and Activesync - Touch HD General

Up until yesterday I could synchronize my HTC Touch HD with my PC using activesync and USB cable. I have since not been able to achieve the connection. another HTC phone that I have does sync fine using same cable and computer. I have reset both the PC and the Phone to no avail. I can sincronize fine over the GPRS and bluetooth conection and can get my e mail etc. However cannot down/up load files thorugh the USB connection since it does not kick in the computers active sync.
Anyone has an idea to solve this issue.
Thanks in advance.

Related

Active Sync Probs

Hi!
I have set my ActiveSync in options that it should only snyc on connection and set schedule to manual. But when my XDAII is in its cradle and the PC is running, the device turns on and performs a sync about every 15 minutes. How can this be avoided?
Thanks for help.
Dominik
there is such an option
i just cant recall if it's in activesync on the pc
or activesync on the xda
Try this:
On activ sync on the pc
open up options go to shedule and set server also to manually. see if this work
Hi!
I have already set server option to manual, but that doesnt help.
The problem is, that the XDAII turns on, syncs and doesnt turn off after 5 minutes like I told it to do in the xda settings. It just turns off the backlight, keeps on and starts to sync again after 15 minutes.
Are there any Active Sync options on the XDA itself anyway?
Thanks for help
Dominik
I have the same problem like you.
XDA2 syncronize and then, after about 1 minute it disconnect.
and you are using the 3.7.1 version ?
the older ones are kinda strange
Hi!
I use the 3.7 which came with my XDAII.
Any differences to 3.7.1?
If so, where can I get it?
Best regards
Dominik
Yes, I'm using 3.7.1
I performed a full reset and my PC runs WinXP.
You can find ActSync 3.7.1 at http://www.microsoft.com/windowsmobile/resources/downloads/pocketpc/activesync37.mspx
When I try to make a backup during this process the connection shut down and show following msg "Connection to device was broken during backup. The operation was canceled. Your backup file has been returned to its previous state."
I don't know what I do?
I forgot. I'm using a XDA usb cable on my XDA2 maybe this is the problem. What do you think?
When I'm using the cradle everything is perfect.
I bought the XDA usb cable in order to charge XDA2 while on the road with usb cigarret lighter adapter.
Hi!
I have updated to 3.7.1, but the non-scheduled regular syncs problem remains.
I think this may also be caused by WinXP because when I deinstalled Active Sync, Windows kept checking the connected XDAII every now and then, trying to establish a connection. As I have set ActiveSync to "sync at connect", this regular connect may be what Windows does.
What do you think?
Dominik
Are you using the original cradle/cable? I think the XDA usb cable doesn't works with XDA2 except as a charger.
Hi!
Original cables for me.
Cu
Dominik

Connect Active Sync To XDA 2 Using Bluetooth

Im trying to connect my xda2 to the active sync program on my pc using bluetooth rather that putting it in the cradle, i want to view web pages using my pcs internet connection on my xda2, so i can take it about the house, i can do it when its in its cradle, but did't manage to go very far with it lol, and i did manage to do it using bluetooth once, but cannot seem tog get it working again, does anyone know what you have to do to make this work,
thanks
Are you using the bluetooth drivers in XP SP2? on your pc
im running windows 98se
Active Sync 3.7
WIDCOMM Bluetooth Software

Only Guest Connection with Active Sync 3.8?

Since a few days i have the problem that if i connect my mda compact with my pc via usb there is only a guest connection in active sync. Therefore contacts and so on aren`t synchronous with my outlook.
Can somebody help me?
Also i sometimes have the problem that if i disconnect the standard earphones from the mdac the sound turns off and i only can reactivate by plug in the earphones a few times.

Big ActiveSync Problem

I've bought today a Qtek S200.
IPL/SPL: 2.09.0000
GSM: 2.07.20
OS: 2.9.7.28
The first I did was a Hard Reset to the Qtek S200 and then...
Because of the problems with some application and antivirus I did a complete format to my computer. I just installed WinXP PRO SP2, all the updates from Microsoft Update, .Net Framework 3, Outlook 2002 and ActiveSync 4.1 (both came in the CD from Qtek). (I have also disabled Windows Firewall).
Then I think, I've done all the steps right (I think):
1) I connected the USB cable to de PC
2) I tried to plug the USB cable to the Qtek S200 when te PPC was OFF and nothing happened. Then with the Qtek S200 ON (in today's screen) I plug the other side of the USB cable and ActiveSync does not recognize my S200.
I dunno what to do to make ActiveSync syncronize with my Qtek S200, could you please help me???? I've been trying to syncronize for more then 6 hours (doing all the stuff...)
THNX,
Annita
Try this:
remove your activesync (de-install the software)
reboot your pc
turn on your qtek without the usb cable attached
plugin your qtek on the usb cable.
Does you pc find the device ?? (ding dong sound)
yes ? good, your pc finds it.
take out the usb again
install activesync 4.2
http://www.microsoft.com/windowsmobile/activesync/activesync42.mspx
try again, and see if it works.
My PC does nothing when I connect the S200...
Annita
If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita
Annita said:
If the USB cable connection does not work, it is possible to update ROM via Bluetooth ActiveSync syncronization????
THNX,
Annita
Click to expand...
Click to collapse
It might work, however I would first look into why you usb doesn't work
when you plugin the usb cable, do you see the phone charge ? (led ontop change to orange) you might have a bad cable or you pc has a problem with the usb port (have your tried another usb port ? or removing all usb devices and only using the phone cable ?)
Yes to all.
When I connect the USB cable, the Qtek begins to charge the battery, and the orange led flicks.
I have tried on my PC and on my Laptop and didn't work in any of both.
I have tried with only he USB phone cable and did not work either.
Anyone has tried to update ROM via Bluetooth???
THNX,
Annita
Annita, make sure you have DHCP turned on on your PC. The virtual USB NIC should come up as 169.254.2.2, I believe. I was never able to get it to work without using DHCP on the PC side.
What is the virtual USB NIC????
Annita
When you plug in the USB cable, the PC creates a "fake" network adapter for the PPC and adds that to your list of network connections.
Just make sure DHCP service is started. Right-click My Computer -> Manage -> Services and Applications -> Services -> DHCP Client.
OK, the service was and is ON.
The thing is that I can syncronize via Bluetooth, but not with the USB cable (and I have the original cable and another mini-USB cable).
Annita
Bluetooth Activesync Sycronization will not work b'coz while upgrading, the phone resets itself, N it powers on in the upgrade process therefore, bluetooth of the phone will not be available then.
So, I dont its possible 2upgrade via bluetooth Activesync.
OK, thnx.
Annita
anita and the usb
anita, go to start setting control pannel, go to phones and modems and see the modems are installed there. windows (sh***t) store all the garbadge possible. can be that it identfy usb device like usb modem and put it on com 1 not that active sync works auto on com1. so check connection settings on activesync. + which use port you use? fron pannel or the rear of the PC?
is that a laptop if yes what model.
i'll try to help as much as i can
xman
ok, i have the same problem as you do, or at least a similar. i cant get my sync to work...
active sync 4.2
active sync says "critical communication error, try restarting your device", the active sync troubleshoot tells me that i dont have a ip adress (the link to microsoft does not work), although i have a network connection that my pc created (169.254.2.2). the active sync even appears in green.
my firewall and the win firewall does not interfere with this. switching off the firewalls does not improve this at all.
does anyone know a solution to this? thanks
I'll try what xmanmaster says, but I'm not at home until sunday...
Thnx,
Annita
Did this problem ever get resolved? I have the same issues, tried a wizard and a hermes. Not detected as a usb device, the charging light comes on. Both phones work on another PC. I have tried uninstalling activesync and rebooting phone/PC in every order I can think of.
UPNP (Universal Plug 'n Play) service is required
Hi all,
please make sure that the UPNP service is running on the desktop.
It's required for device detection as well as synchronisation with the WCE device.
A quite detailed description of all potential problems with ActiveSync can be found at Chris De Herrera's website.
BR,
N.a.D.

qtek 9100 internet through usb?

can anyone explain how can i connect the mobile through internet via usb cable? on pc I have connection. i need on mobile. waiting for a reply. thanks
After you installed ActiveSync it should work automatically when ever you connect the WIZ via USB cable to the computer - at least it works on mine! No further steps necessary, except turning off GPRS and WLAN.
for my phone it doesnt work like that i think i have to make some settings or something..
i resolved the problem. i needed to add
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"AllowLSP"=dword:00000000

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