Sprint Mogul Frozen, HELP! - Mogul, XV6800 General

I tried to load Manilla 2d on friend's Mogul and would not work. Uninstalled it and it got rid of the Home plugin as well. I downloaded the home plugin and installed it on phone. NOW, phone starts up, opens and freezes on Activesync screen. It will not allow you to do anything.
This is a friend's phone and she is terrified of losing all her contacts and soft resets do nothing. I just need to get this phone in some kind of working order soon! It has WM 6.1 and is a stock ROM.
Can anybody Help me???

Slight Update...
It looks like the activesync screen is no longer popping up upon soft reset, but phone still freezes wherever it is. It appears that once the phone tries to display the home plugin, it freezes. I've tried disabling it before it could with no luck...as well as trying to get a full screen 'something' to load so it doesn't have to load it yet. It will actually connect to activesync on computer, but as soon as phone freezes, it "disconnects" from activesync. So again, no luck.
Perhaps there is a way to disable the plugin? I've heard there is no safe mode.
If I could save the contacts, I would be ok with performing a hard reset.
Any suggestions, or anybody have or heard of someone who had a similar problem?

If the phone has mortscript installed on it I may be able to help you out. If it doesnt I still may be able just let me know. You also have to have a micro sd card and a reader or another way of copying a autorun folder and a couple files to it. PM me and I will get you up and running.

Related

Softik Card export for windows mobile

Has anyone been able to install Card Export on the Wizard?
Keep getting Unable to creatge startup shortcut while installing.
Copyed the wm5 .cab file to my unit and installed to internal storage.
Andreas
I had the same problem, but i heared that some guy got it working on a K-Jam brandet device i have a Qtek Branded device so maybe its the branding ?
I just installed using ActiveSync, and it is working.
Andreas
I tried to install yesterday on my K-Jam (ROM 1.1.9.3), and had trouble. It repeatedly hung on install, requiring a soft reset (after waiting more than 30 minutes for it to complete the install. it never did). The program icon was in Programs folder, and it appeared to connect to my desktop. It showed my K-Jam as another drive, and I was able to browse files. As soon as I tried to copy/move/delete a file using Card Export, my Windows shell (on Desktop) locked up. That's bad. Seems strange Card Export would affect the Desktop, but it did.
So I said to myself "Self, you can't use it with your Windows machine (Windows XP SP 2), but ActiveSync works well enough, so no worries. This looks like a good bit o' software, so let's take it home and try it on the Mac, and see if it works there". Well, didn't get to it last night, so I can't say.
Final problem: Alarm went off this morning (as usual) BUT no Notification window, so I can't Snooze, I can't turn the Alarm off, nothing. I used MemMaid to remove all the notifications, which sort of solved the problem (the alarm stopped going off). Soft Reset, same thing again. Alarm went off, no Notification window, so i can't turn off the alarm. Delete all notifications with MemMaid, don't mess with the Alarm anymore. Get to the office and do the ugly. I had to HARD RESET to clear everyting. I hate that.
It's possible it wasn't Card Export, but everything was working until I installed it yesterday (it was the ONLY thing I installed yesterday), and everything is working now without it.
Good idea, but didn't work for me.
Steve
stewea said:
I tried to install yesterday on my K-Jam (ROM 1.1.9.3), and had trouble. It repeatedly hung on install, requiring a soft reset (after waiting more than 30 minutes for it to complete the install. it never did). The program icon was in Programs folder, and it appeared to connect to my desktop. It showed my K-Jam as another drive, and I was able to browse files. As soon as I tried to copy/move/delete a file using Card Export, my Windows shell (on Desktop) locked up. That's bad. Seems strange Card Export would affect the Desktop, but it did.
Click to expand...
Click to collapse
I was a bit to quick to declare it working, I had the same experience. Just hope the rest of my device don't collapse.
Andreas
it took about 4 or 5 soft resets to get the prog to work, but no problems since.
i have a k-jam

ameo freeze every day serveral times

Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Hi tvrman.
For starters, install Sprite backup (on one of the CD's you got with the Ameo). This will eradicate the need for a full install after a hard reset in the future!
I suggest you do a full hard reset anyway then install Sprite Backup utility.
Only put back your essential apps one by one with 1/2 a days gap between each installation and test the turn off turn on function.
Be sure to use the supplied X-Button application to ensure you properly clode apps down after you're finished with them....or use Wisbar Advance 2, which will do it for you....except for Active Sync (this will always remain active unless shut down manually in memory menu).
I have not once suffered the problem you have in over a months use of the Ameo....might be a faulty unit or a buggy ROM. What version ROM are you using?
Anyway, if all goes well over the next 3 days, do a full backup and save a copy to your storage card or micro drive and be sure to copy a copy over to your PC...that should future peoof you having to do a full install again in the future. And be sure only to back up, if you have no problems with the device and the problems you mentioned earlier. Otherwise you will allways restore the bugs in the device after a hard reset.
Hope this helps. keep us updated on how you get on.
Mackaby007
thanks for you professional answer, i was not aware that spd backup
was on the cd which was delivered at the ameo.
Well yesterday i found out that one of the programs (profimail)
which i'm using serveral times a day for my mail, that this is the problem
I found out that yesterday i didn't use profimail but the built in mail the
whole day and the ameo did not freeze at all the whole day
tried to turn it off an on the whole day and no problems at all,
yesterday late i start profimail and check serveral mails, i close profimail
and turn the device off, later turn it on and a black screen it would not
turn on
After soft reset everthing works.
So i will check today again without using profimail and see what's happends
again.
i'll let you know....
hi,
I had the same problem.
My solution was to format the mini-sd card.
So what i did:
1. copied all data on de minisd in a cardreader to a directory on pc
2. Formatted (not quick) the minisd
3. Copied all data back to the minisd.
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Have you got a password to lock your phone try removing that see if it still locks , i was having the same issue
Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
Click to expand...
Click to collapse
No such issue here! WA2 runs like a dream on my Ameo...even better than it did on my Hermes or Prophet! I'm using the 2.8.0.2 version of WA2 without WAD.
WA2 + WAD
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
skin
iPhone skin ftp://xda:[email protected]/Uploads/Software/iPhone.rar
I use a lot of apps. I also use the following plugins on WAD:
SPB Diary
Profiles for Windows Mobile
Windows Life Messenger
QAN said:
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
Click to expand...
Click to collapse
I'll give the skin a test run in an hour, but I refuse to use plug-ins again. They have always caused me problems, but WA2 never has. What version were you running?
Tried the i-phone skin and have experienced no issues whatsoever.
Maybe the Problem is WAD and your plug-ins.
WAD keep on giving problems like this...it's a sin for such an interesting application...here it is because I gave up to use it.
Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Click to expand...
Click to collapse
I did some searching and found some suggestions it might be the skin I was using. I changed the skin and no more freezing.
Robert
trayap.exe
Since I removed the trayap.exe from the init part of the registry I did not have any freezing anymore. I will try WA2 again to see if this solves my problem.
By the way, I am using the latest beta's of WA2 and WAD
hi all
i find that if i use the off button to turn off the backlight whilst media player is running it jams the machine, requiring a reboot. i know that i can usethe light button on the keyboard but i sometimes forget that media player is running (ie. paused).
I have the same freezing problem now after a few weeks of usage.
The device was running very nicely but now, without installing anything further or adding anything to the device, it freezes randomly.
It likes to freeze when the backlight goes off, while I play MP3 files or have a phone conversation using bluetooth.
In the past 4 days I have softreset the device no less than 81 times.
I suspect the Microdrive is to blame. Is it sensitive to movement?
I will remove all my software and other files from the microdrive and see if things improve.
In the mean time, has anyone else experienced random and frequent freezing?
Oh, I have the Dopod U1000 branded device with the latest firmware.
ok, I had it with this. 16 more soft resets within 4 hours.
I hard reset the device. So far I see no random freezing, but I didn't install anything extra yet except ozVGA and VJBigPhone. And both of them on the internal memory, so nothing on the microdrive.

reboot loop

sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
Click to expand...
Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict

HTC HD - Settings freezing my phone :(

Hi,
This is my first post here and obviously it's a problem related issue.
I have my HTC TOUCH HD, for about 1 week now.
Everything worked great, until yesterday, when i tried to install the following:
- installed the HTC Hotfix for responsivness, seemed to work fine.
- than i wanted my phoen call to be announced with voice, so i tried to findVoiceCommand (cracked, shame on me)
- downloaded something from this forum, that was posted on rapid share.
Oh Joy and than the problems started:
- It gave an error when installing
- than o n reboot, it toook waaay to long to boot up.
- than i tried to go into the settings to remove it.
Now, EVERYTIME i try to enter the settings, it just freezes, i can not access anyting any more, not even the upper power button, only taking out the battery will work.
Rebooting, i used total commander (thank God i had it installed before) to delete the startup link for voice commander and the entiere voice commander folder.
Now, unfortunate this did not do the trick.
Accessing the settings button will still freeze my HD (
I am very very very frustrated, do not know how to restore it to previous state. Pretty please someone can guide me what to do ?
Thank you in Advance.
ps: everything else seems to work fine, though
Do you think hard reset is the best way??
Yes, unfortunate, this was my only solution.
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Now everything is back to normal, BUT my weather application is not updating through GPRS / 3G any more, only through wireless.
There is no option for me to set it through what connection it should connect
(Only in coinnection manager, and there its set fine, i already tried everything, and internet seems to work, just fine)
sneila said:
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Click to expand...
Click to collapse
WIKI nr 32 of this page
Same thing happend to me. I have now managed to get back into my settings. I think there are two ways.
1. Use active sync to remove the program
2. I installed the 1.5 trail version (which doesn't run) but let me back into settings so I could uninstall MSVC and then uninstall the trail.
start up still seems a bit slow and the first time you press settings it is a little slow going in but after the first time it is fine.
The better option might be a hard reset but it isn't one for me at the moment as I have far to much stuff to re-install and setup. I really want MS voice commander but I am to scared to try and install any versions
sound like the program had a virus maybe
go to startup in windows explorer and remove the shortcut related to it. this will solve the problem.
Damn stop listening to people that quickly tell you to hard reset.
I had a similar problem in which i couldn't access Settings to remove the program that was causing it.
I connected the phone to ActiveSync and you can easily the program from there. Problem solved.
Another way to uninstall would be to launch the CAB file again (the one with the "bad" program). You will asked if you should remove the old version first, say yes, then cancel installation when it asks where to save the new version. Together with a soft-reset thereafter, in most cases it should work out ...

HD2 not loading up???

Hi, my hd2 started going a bit funny today, running very slow, so turned it off and on again, solved the problem for a while, but then did it again later. I thought it might be the system memory being low, but looked and it had about 40mb free. I tried turning it on and of again, this time when it started up the program that loads the 1st time you turn it on started, after getting thru that, it couldn't load up htc sence, it was running really slow and came up with system memory critically low warning, I loaded up file manager, and it was showing all the folders "my docs, program files, ect" had doubled or duplicated themselves? Maybe windows had reinstalled them? anyway turned the phone off to see if it was just a glytch, now it wont load up at all! gets to the white "htc" screen and shows the usual rom info at the bottom but goes no further? I dont know what to do
Thanks for any help
Hi. I had the same problem the other night. wasnt doing anything special on the phone. I soft reseted the phone it did exactly the same as yours. Just got stuck at the bootscreen. Had to do the old trick..............hard reset!!
Happened to me twice, and twice hard reset. It happened again this morning when I uninstalled Cookie's Home Tab 1.7 to install 1.71. After the uninstall, it didn't load Sense. It still works with all other functions, so I downloaded and installed 1.71, soft reset, and home screen is back.
Maybe worth a try...? Good luck!
Thanks guys, I ended up having to do a hard reset, stupid phone
Wouldnt be so bad but I had't backed up my contacts,

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