Database Users

V1605 Problem with screen - Phantom Tap

I have had this phone for just over a month now. Everything has been working perfect except for the last 2 days.
What is happening is that there seems to be a "phantom" tap on the screen in the right upper corner (device facing you - under the small camera) resulting in
A, Phone always going to today screen, so programs keep closing by themselves as the X button is being pressed by the "Phantom" tap
B, In the top right corner (as described above) if one looks closely there is the animation of the circle with little white balls - the same on gets when one taps and hold the stylus before the menu pops up.
When this starts happening the phone is unusable as everything that is opened is closed by itself. At time the screen locks also and it does not respond to the stylus.
Strangely enough this tends to happen during the hot periods of the day and when the phone has been used for some time. Then if i remove battery let phone off for some time and restart it everything is back to normal for a couple of hours but then problem recurs.
I did a hard reset as to exclude any application that could cause this and the problem still persisted.
Apart from this screen alignment works perfect - no issues with that
The serial number of my phone is HT648F######
Rom Version - 1.20.161.6
Rom Date - 08/02/06
Radio Version - 1.03.06.00
Anyone had a similar problem please
Any help and suggestion are greatly appreciated
Ken

Please search this is has come up several times.
See here for example.
http://forum.xda-developers.com/showthread.php?t=303545
Feel free to post on one of these
Mike

Heli screen alignment after installing WM6

After having installed the latest wm6 from the update. followed by hard rest I got to screen alignment and it seems to keep asking align screen which I have done over 20 times and I can not get out of it even with new hard set.
Any sugestings or help please.
I forgot to mention the center point is some times not responding.
Thank you

I had the same problem, but found that if you can remove the HTC Album then you can align like normal.

I have the same problem on a wizard.
After a while I realized that there must be something wrong with the hardware.
Whenever I turn the screen on, it opens the Message pane, or whatever is configures on the right top hard button. Then if I turn it off and on, it moves to Outlook . Next time to MMS, etc.
Then, when I press the center button, it opens the align screen, but after I finish aligning, it works fine for a while.
I tried Flashing it many times, with differnt rooms, even the offial ones, and it didn't solve the problem. I also tried dismounting it all, talking all the parts apart and nothing.
Anyboday has any clue about this?

make an oem that auto aligns the screen in personal oemizer. See if that works. So that on the initial boot from hard reset it skips that screen.
I did it on mine and it worked fine but I also never had a problem aligning the screen with the kitchen either.

Touch Screen not working HELP!!!

Two days ago my phone started to freeze up and the touch screen wouldn't work sometimes. Yesterday the phone froze so I pressed the reset button and when it turned back on the touch screen stop working for good. So I decided to do a master reset hoping it will work again, and now Im stuck on the windows mobile screen (green) and it says "tap the screen to set your windows mobile based device" but my touch screen doesn't work. Don't no what to do, the phone is stuck on this screen, please help!

this happened to me the other day. it was because of a program i had installed. all i had to do is uninstall the program and soft-reset. you shouldnt have master resetted. now you have to reflash your phone. what service and phone do you have? check the other posts for your oem rom. if you cant find it i'll help you with reflashing. good luck.

could b an easy fix wen it happened to me i was freakin i read somewere even the smallest thing between the screen and i dont a good word for it . were the srceen meets the phone one corner of my screen protecter was just between them the smallest peice in there took out my screen i anmost took it to get fixed im not saying u wont but make sure u clean the edges make sune theres nothing u in there first gl

Touch screen problem again
I have the same issue too, after hard-resetting the pda (HTC P4350) it is stuck on green screen with message " tap the screen to set up your windows mobile based device". The problem is touch screen of it is not working for quite a long time and because of this i have been using another p4350, but i think i am so careless and after dropping the second one into the water (it stayed only 3-4 seconds) its usb syncronization stopped to work, it can be charged but no data connection through usb cable (i have checked 3-4 different usb cables). Now i have a lot of information saved in the second one and i need to sync it with pc without using usb cable. I have planned to substitute pim.vol file of the first one with the second, then i will connect the first one to usb and finally sync. But this green screen really make me dissappointed.
Can anyone help me on this matter.
Thank you for all (at least for reading my problem)

sprogo said:
i have the same issue too, after hard-resetting the pda (htc p4350) it is stuck on green screen with message " tap the screen to set up your windows mobile based device". The problem is touch screen of it is not working for quite a long time and because of this i have been using another p4350, but i think i am so careless and after dropping the second one into the water (it stayed only 3-4 seconds) its usb syncronization stopped to work, it can be charged but no data connection through usb cable (i have checked 3-4 different usb cables). Now i have a lot of information saved in the second one and i need to sync it with pc without using usb cable. I have planned to substitute pim.vol file of the first one with the second, then i will connect the first one to usb and finally sync. But this green screen really make me dissappointed.
Can anyone help me on this matter.
Thank you for all (at least for reading my problem)
Click to expand...
Click to collapse
use the buttons to navigate to the screen alignment setting...[press the windows key, navigete to settings and click, scroll to bottom tab system, click on screen. Navigate to align screen and click, then use stylus to recalibrate. Hope it works.

HELP! Touch screen no longer working!

This morning, my touch screen suddenly stopped working. Hardware keys are still working but device is not responding when the screen is touched. Already tried a hard reset but no success, now I am stuck at the align display screen. Also can no longer get to the bootmenu, so can't reflash my device! Any suggestions on what's wrong or how this can be fixed? Thanks for any help!!!!

I'm curious
Didn't you see any spots (like oil spots on the water) to the touch screen ?
I had the same problem .I replaced the touch screen and the phone is working again .

No, nothing, was working fine at night, when i woke up just randomly stopped working. The display is not cracked or anything, so wondering whether a screen replacement will do the trick? ALso strange that I can no longer get to the bootscreen to enter HardSPL...

Had the same problem, the issue (with mine anyhow) was the digitizer, which is an overlay that sits on top of the actual LCD screen to give it touch capability....
good post here
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer

I had a similar problem,
To get past the Align screen I had to apply pressure to the top of the screen opposite side of front facing camera - then use the screen as normal
I reflashed the original rom (manually getting to bootloader) - it worked for a bit but ended up sending is back to 02 for repair.
All they did apparently, was to reflash the ROM again and its been working since.

Had the same problem a couple of times a while ago, when i was trying out WM6.5.
All buttons worked but not the touch screen. Never really found out exactly what the problem was, but the first time I managed to get it working again by resetting the alignment:
While gps button pressed (under green button), press center D-pad button this will bring you to alignment screen.
The other time the "alignment trick" didn't work, but i got it working again, after flashing the original ROM couple of times. (And doing hard reset between each time)
I think I used this ROM
You say you can't get to the boot menu, do you run hard-SPL?

most likely its an hardware issue - had this one too, of course out of nowhere!
flash with original rom and if you cannot align screen (as the hardware seems to be broken) send it in for repair. it will be under guarantee, if screen isnt broken.

I had similar problem, I passed the alignment but i had a huge offset in the touch.
I replaced the touch screen and it solved the problem.
You can find it in ebay for 1 US $.

nogge69 said:
You say you can't get to the boot menu, do you run hard-SPL?
Click to expand...
Click to collapse
Thanks for all the help guys!!! I do run hard-SPL and have flashed many ROMS - just don't know why it won't enter the bootscreen anymore when I reset the device and press the camera button. Did manage to upload original ROM again by using activesync, now trying to restore original hard-SPL so I can send off the device for repair.

Hi, i had also the same problem, i find a threat in the internet... try to push the upper corners on the device with your fingers and then tab on the screen to see if the problem solved.

I had the same issue.
Its more than likely your digitizer. I tried flashing 100 different roms but always stuck at the align screen stage.
I actually have the barely used digitizer if anyone wants it (for a few dollars of course hehe) My mainboard died a couple of weeks after i installed the digitizer.
needless to say i moved away from the ****ty build quality of HTC to the MUCH better build quality of the iPhone.

[Q] Help.!! T-Mobile unlocked HD2 Problems..!!

Hello friends, I don't find any thread which can solve my problem, so i was starting a new thread here.
I got a T-Mobile HD2 unlocked version (Warranty expired).
My device keeps rebooting while a few minutes after using internet connection sharing over USB to PC. And very frequently hangs at boot (Stick Together screen) screen and some times reboots at start-up screen (at Windows screen and at Initialization of sense). And also touch screen was not working when i tried to resume the device from sleep using hardware red button (there was no problem when tried using other buttons) and unable to slide the unlock button, then i need to put the device in sleep using red button and wake using other buttons to make touch screen work again. And the touch screen never works then i tried to switch off the device (Then i need to repeat the sleep and wake step as specified earlier).
I used to have older version of stock ROM, and i have updated to latest stock ROM and installed HSPL still all the problem exists. And also, i have installed latest WP7.5 with MAGLDR 1.13 still i cant switch off the device (touch screen not working when i tried to switch off the device, i need to lock and unlock the device screen to get back the touch screen to sense our fingers) but i can restart the device using the built in application. I have not tried internet connection sharing under WP7.5.
And i have not yet tried any custom built windows mobile ROMs.
Help me guys, i think there might be a problem with the hardware. But the device works fine other than these.
Any help??

End key button fault or screen ribbon which is laid under button.
plenty of threads on this if you experiment with some search phrases.
Rebooting after internet sharing sounds like overheating/CPU BGA failure issue.

Thank you for your reply...
I will open my device to check the connector ribbon...
And I tried underclocking my device to 576 MHz and i dont feel any heat from my device but after few minutes of browsing in my phone it started rebooting.
If the problem was known, i can search to fix it, but i still dont find what was the problem.
please help me to fix it....

Do the fridge test for rebooting issue:
Put HD2 in clear bag in fridge for 2hrs then use phone browser open up website & browse/download keeping it in fridge as much as possible, if it runs without reboot then issue is most likely BGA failure & a rework or new mainboard needed.
as for button screen issue, this may be repairable if end button fault & button can be cleaned ect but if cable linked to touch screen then new screen assembly is needed.
Just search for keywords such as:
HD2 Endkey problem = http://www.google.com/cse?cx=partne...&sa=Search#gsc.tab=0&gsc.q=endkey problem hd2
HD2 Rebooting = http://www.google.com/cse?cx=partne...oblem&sa=Search#gsc.tab=0&gsc.q=hd2 rebooting

Thank you very much for your reply, right now the touch screen working ok, i think there might be a problem with the touch screen ribbon.
Ill try your links, hope my problems will get fixed.