Hi all,
I'm facing a weird WiFi problem which seems to be different from the ones that have been discussed before and referenced in the FAQ.
Specifically, when I just turn the WiFi on, I can connect to the network (WPA2-TKIP secured), authenticate and browse Web sites etc. There are no problems with the proxy, unavailability of WAP2 in the drop-down box - within first minute or two after turning the WiFi on, everything works as expected.
Hovewer, the signal strength is unstable, and once the signal dies a couple of times, the 8525 freezes: the backlight instantly goes off even if the device is AC-powered, and the device stops responding to anything except Soft Reset.
It should also be mentioned that my WiFi is configured for best performance, not the battery saving mode.
I was suspecting it was a hardware problem, so I hooked up my 8525 to my notebook over WiFi at home, using WEP security. I was hoping that if it was for the broken WiFi hardware, I'd observe the same freezing effect. Still, the WiFi worked just normally. I must admit I didn't intentionally emulate the loss of signal (should test it as well), but with nominal signal strength there were no problems at all!
So does anyone have an idea what could be the reason of 8525 freezing after loosing the WiFi connection? I know there are issues when WiFi is left turned on in standby mode, but, as I've said, in my case the 8525 freezes even if it's on AC power and is being actively used. I've also noticed that sliding the 8525 to access the keyboard somehow increases the probability of freezing, especially when the device is on battery power.
My OS ROM is wm6premium.v2, perhaps there are known WiFi problems with this ROM? Also, the Phone is HardSPL'd and SIM/CID unlocked. Please help, as except for this weird WiFi problem, I'm totally satisfied with my 8525.
Related
My HTC HD has WIFI Problem: WiFi will not turn on most of the time.
After tapping the Wi-Fi Switch (in Communications Tab) it hangs for about 7 seconds then stops.
Sometimes after 6 seconds the wifi Icon will appear for 1/2 a second but then disappears.
The only way I can get it to connect at all is if the device is cool and I remove the battery for a while....
...Then restart it and Wi-Fi will switch on sometimes (but fail most of the time).
I have flashed the ROM (by different Cookers) many times, Hard Reset the device many times, and used all different power settings: Still no good.
If error reporting is ON I get error message "device.exe' problem.
As I live in Australia I would have to pay heaps for freight if I send it back to UK so I'm loath to do so.
Anybody know what should I do to fix it?
(PS. My old Diamond connects every time)
I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.
What I found out is that If you are using CommManager in TF3D together with other wifi mgr it screws up the wifi. Either you use CommManager or you use 3rd party one but not both at the same time.
Agreed!
Yes I agree completely; something on the permanent storage area got corrupted last week after I installed WiFi Monster (which I like, and recommend, only not at the same time as the standard connection manager).
I managed to get the WiFi conection working again (if only for a couple of days...) by doing the Start>Settings>Clear Storage thing and following the re-install.
Ok, so at least now I know of one more thing that can screw up th HD's WiFi besides itself!
i cant connect to my wifi in my same bedroom !!!
Enhancing WiFi performance
If you get very low range, or frequent connection interruptions, it might help to go to: Settings>Connections>Wi-Fi>Advanced>Power Mode and set it to "Best Performance"
PS. I wonder if anybody gets intermittent WiFi problems like myself. One day it works perfectly, the next it will not connect showing a dialog box: "Warning Cannot connect to the network. Check your network and service provider settings and try again"
I'm using Resco Radio to stream live radio, and, while it works fine over hsdpa, I find it buffers every few mins over WLAN.
I have the WLAN set to "best performance", and am approx 75cm from the router - signal isn't an issue. I work in an IT call center so I have tested it with routers there and get the same issue - its the phone not the routers.
I notice that the WLAN symbol at the top of the screen seems to go to "connecting" when this happens, its as though it just drops out intermittently?
Has anyone else experienced similar or is my device possibly faulty?
Thanks!
I am using Wifi all day here in the states (as the phone only supports edge here).
I never had that problem. Wifi is super fast for me.
I did notice though that I think that after I installed NET3.5 Wifi became unstable.
So I removed .NET3.5 and it seems to be working fine and very stable now.
My Wifi setting are "balanced" and I have to admit that with this phone the Wifi power consumption is super low, comparing to other devices.
WiFi working fine here.
I'm using WiFi all day through work's WiFi and at home as well - both WLANs are perfectly stable and super fast here.
I have it set to "balance" for the performance. I'm also amazed how quickly it connects to the WiFi access point when its brought out of 'sleep' mode! MUCH quicker than my Touch Pro!!
FWIW, I have .NET 3.7 installed - no problems at all.
Ok, uninstalled .net...
That didn't help!
However I think I have figured it out, the stupid thing turns wifi off (even though it is in use) when the screen has been off a few seconds, I guess to save power, thereby interrupting my stream!
Now I just need to find a way to force it to stay on, battery be damned!
I like to listen to the radio when I'm going to sleep, so its plugged in to charge overnight anyway, and I turn off wifi when I go out....
have a look at this registry key
[HKEY_LOCAL_MACHINE\Comm\BCMSDDHD1\Parms]
there's
HTCKeepWifiOnWhenUnattended"=dword:0
I've noticed that my [rooted] Vibrant frequently has trouble connecting, or staying connected, to WiFi networks.
At first I thought it was specific to my Verizon Actiontec WiFi router, however I've also noticed this at my office, where we use Motorola routers, as well as a few other locations that I frequent.
It's still possible that its a site-specific problem, but, less likely as I'm seeing this in a few locations.
Symptoms:
I configure my phone to connect to X network.
It successfully connects and all it fine.
I get out of range, it no longer sees network X and disconnects.
Some time later I return to my previous location and expect that in N seconds/minutes the phone will automatically reconnect.
A considerable amount of time passes and I notice it's still not connected.
I check the wifi settings and it days connection unsuccessful.
I tap the network, click connect and it works.
I've also noticed this after connecting to a network and the phone goes to 'sleep' or into an idle state. When a wake it up, it doesn't always automatically reconnect.
Anyone else seen this?
Any suggestions?
Many thanks.
i've had that problem. i am not sure what it was because I was rooted and Ryaned. I got sick of all the stupid lil bugs and had to wipe format and unroot. Now that I am back to the original condition, theres this sense of comfort knowing if something buggy happens, it's not "my" fault.
Thanks for the reply.
I noticed this prior to rooting and 'Ryan'ing'.
The capacitive buttons don't work all that well from time to time - specifically the Home button so maybe I should just exchange it. I'll call TMO tomorrow to see what they say.
Hi
I have a problem about accessing internet using wifi. I connect to network, it's ok. But after nearly 30 seconds i cant access internet anymore. My phone says everything is ok, i am connected to my modem, my internet connection is ok but i cant use it on my HD before turning off- and on- my wifi. But i can only use internet for a short time again.
I tried hard reset but everythings is still the same. I am using BlackstoneHenge max stability&speed rom.
So what causes that problem? What should i do?
have you tried turning off your router and turning it back on after a few minutes ?
also try and set the wifi signal strength of the blackstone to performance and not battery. that way, the signal will be stronger and probably not drop. i had the same issue yesterday after flashing another rom, without setting it to full performance, the wi-fi would constantly drop signal and even when i was connected, it would not access the internet properly.
thanks chef_tony and mjuksel
i disabled power save mode of wifi and set to performance mode as you suggested. my problem looks solved now, thanks so much
Solved, thread closed
I know i'm not alone since i've seen this issue not only on my phone. When i'm at home my phone is mostly connected to wifi. My router is Linksys AC1900. Sometimes both the wifi and 4G icons appear together. when this happens my battery is draining like hell. a simple restart of the phone or the router is not a solution - i found that in order to make the 4G icon go away i need to first turn off the router so the phone is connected only to the mobile network, than i have to turn off both the data connection and wifi of the phone; than i need to go and clean the cache through the builtin recovery menu. the problem is that sometimes even performing all these things is not enough and the 4G icon won't go away. Download booster and Smart network switch are both turned off, but playing with them do not really affect the issue. also i tried connecting to both 2.4 or 5ghz wifi with no difference. i also tried setting a fixed IP address for my phone, but again this does not affect the issue. any ideas? i'm pretty certain that it's not a hardware issue since i've seen it happening to other people too. it's quite annoying since it's totally destroying the battery life of the phone and it seems that there's no real solution for this behavior.
What model number is your phone? Have you considered reflashing firmware / factory resetting the phone?
The model is 935f. I've tried reflashing with stock several times (the phone is not rooted) but after a while the problem comes back. This is the only issue I've had with this phone but it's quite annoying.
I've got the same issue. The only solution i've seen till now is to reflash with a custom rom.
Same
I have picked up the same type of issue. I did some snooping around and have found that if I have my mobile data on when in the streets and when I get home and I turn on my wifi, that if my wifi signal is very bad and my mobile data is on, then it would show both signals. It's as if the phone tries to get whatever data from both, since the wifi is so bad. I agree that it really chows the battery. The only fix I could get to work is to switch of the data and move closer to the wifi where it's the strongest. I will sit at the router for a minute or two, It then automatically removes the 4g sign and only works on wifi. If I stay where the wifi signal is bad and disable mobile, it stays there even though my data is off.
Did you do a factory reset and restore your phone to its original settings?