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I have the 8525 with WM6 installed. About 1 in 40 times, the End Call option doesn't display that the call ended (on my side). I attempt to still talk to the other person but I can't hear them, though. After about 2 minutes later, it finally ends the connection. I must do a soft reset to temporarily fix it; the only drawback is that the most previous call isn't shown as being made.
About 1 in 80 times, the call attempts to be made, but doesn't connect at all. I try to End Call, but it seems to "freeze" the screen. The "Close screen" seems to help, as in 30 seconds the device finally quits trying to connect.
Another thing I noticed, after the phone freezes, the antenna signal drops to zero and then returns to about 2 - 3 bars of signal, about 5 seconds later. I'm not sure if that is the cause of the phone hanging, or not. Is there any kind of software to resolve this issue? It's really annoying! Thanks for any help!
is that a cooked rom or official? what's your radio version and carrier?
I'm thinking u need a different radio verson...(u must have hardspl to flash another radio version)...
I got the 8525 as a reconditioned from AT&T about 3 weeks ago. It came with WM5, and I had the above calling issues back then too. I then was informed on the boards here to upgrade to WM6, which I downloaded from HTC, via the AT&T website link.
As for programs, I removed the AT&T "bloatware" via the hard reset trick. Later, I installed S2U2, HTC Streaming Media, HTweakC2.1b, and the PTTFix software. One other program on the 8525 is OCN8 -- for my iBlue 737 Bluetooth GPS device. There are no other files that I can recall, except maps, songs, internet .jpgs, and (camera) pictures/videos.
Settings:
ROM Version: 3.62.502.3
ROM Date: 10/11/07
Radio Version: 1.54.07.00
Protocol Version: 32.86u.7020.23H
I do appreciate and try to understand all of the replies that I receive, and I do try to respond within a timely manner. I understand that people are busy and may have other careers as well. However, the thing that makes me pull my hair out is when someone starts to assist my problem, then just ditches the thread after my reply, without so much as an "I'm sorry, but I'm not able to solve your problem" at the minimum! Normally, I give a 48 hour window for the helper or any more helpers to reply before I get frustrated, but it's been way past that timeframe now!
I've noticed that phenomenon on 3 of my prior posts, each are on different subjects. It seems that after the first reply, no one but the original helper responds! If that original helper is busy, or just forgets about the thread, then I'm screwed over.
Sorry to rant, but I tried looking all over the boards for the best Radio program. All I seem to find is best ROMs, but not really Radios. I've seen 2 other Radio programs in signatures, but I'm not sure what one would be best for my purposes. I've seen mention of 1.47.30 & 1.47.00.10 in some members' signatures, but I'm hesitant to just "trial and error" one, for fear it would damage my device. I currently have the WM6 default 1.54.07.00 version, but it freezes up on making some calls and more often on ending a current call.
Anyone else for ideas or opinions on what Radio program to use? Please back up your opinion with facts when possible. I am not an expert on the device, just a new user who is afraid to ruin my investment.
Much thanks to all who read this post and reply to it!
Hi, just saw your thread & did not know U were still hanging....
I would try radio 1.48.00.00 first, then 1.47.00.10 or 1.50.00.00 if necessary. Seem's a lot of at&t users liked 1.48 from what I noticed (don't forget hardspl - use mrvanx guide in the Mobile 6 forum section)...
Here's the 1.54 thread with pro's, con's, and 1.48 at&t comments...
http://forum.xda-developers.com/showthread.php?t=334697&highlight=radio+1.48
galaxys said:
I would try radio 1.48.00.00 first, then 1.47.00.10 or 1.50.00.00 if necessary. Seem's a lot of at&t users liked 1.48 from what I noticed (don't forget hardspl - use mrvanx guide in the Mobile 6 forum section)...
Here's the 1.54 thread with pro's, con's, and 1.48 at&t comments...
http://forum.xda-developers.com/showthread.php?t=334697&highlight=radio+1.48
Click to expand...
Click to collapse
Thanks for the reply! I will do the hardspl first, then try to install the 1.48.00.00 Radio. I'll report back with details in a day or two.
My current Image Version is 3.62.502.3, and I am attempting to update it to 3.54.255.3.
I keep having errors while trying to install Radio Version 1.48.00.10 to my 8525, after opening RUU_Inside.exe on my laptop. I've even tried to install it from my microSD card, but I get the tri-color screen instead of the white background with text screen, shown in the online example. The 8525 ActiveSyncs to the computer fine, and the screen shows:
"Updating the ROM image on your PDA phone ...
Please do not remove the USB connection from the PDA Phone or launch any program during the update process.
Remember the operation will take about 10 minutes."
As soon as the above grey box pops up, ActiveSync drops after that box appears, then I get the following message:
"Error [260]: CONNECTION"
I've installed Hard-SPL v.7 onto the 8525 already. Not that it seems to make a difference, I believe, but other programs that are on it include: WMXL 8525 Keyboard Fix, S2U2 1.16, Resco Explorer 2008, PTTFix, MunduRadio, & HTweakC 2.1,
not sure, but did a "search" for error 260 & seems to be your pc usb port:
(use xda google search for any questions)
http://forum.xda-developers.com/showthread.php?t=368624
btw, u are using XP & not Vista on u'r pc.
My laptop has XP (Media Center Edition). I did a search as well, but it was dated back to 2007; I wondered if there was a newer fix than the one on that page, as it referenced the prior version of Hard-SPL. From the sounds of it, I have to install WM5 again, change the radio version (which was the only thing I need to adjust, as the voice calls have been a pain since day one), then reinstall all of my programs again.
I've heard people create ROMs. However, the radio settings can't be included in them . . . or am I off-base with that presumption? I am not that experienced to cook my own ROM, as I am still learning the nuances.
Well I broke down and went on AT&T's online chat. Sounds like there is no software to install to fix the issue. I hoped the radio version switch would help, but I couldn't get it to install! I guess it's back to the Replacement Depot on Sunday. I should return my device to WM5, which I hope to find the thread for on the board.
If interested, here's the key parts of the conversation:
Me: Hi, my 8525 is giving me trouble making and ending calls. It sometimes hangs, and doesn't quit trying to place the call. Once I reset it, it's fine until I try to end the call, it hangs up the call, but not showing so on my side
AT&T: Can you try hard shocking the phone for me please? A hard shock is taking the battery out while the phone is still powered on, and then power the phone back on once the battery is back in the phone.
Me: I received it as a reconditioned from the AT&T depot in Pittsburgh, PA. About 20 minutes later, it did the same thing, so I upgraded to WM6 and still the same issues
AT&T: If you continue to have these issues with this phone, you will need to take the phone back to the Device Support place where you got it from.
Me: Is that a common issue?
AT&T: Sometimes it is with at reconditioned phone.
. . .
AT&T does not have an update for the Windows Mobile 6 at this time. However you may check out HTC website at www.htcamerica.net/support/default.html and see if they have an update for this software for this phone.
Me: So it's the phone, not the software?
AT&T: Yes that is correct. There is a defect within the phone that is causing these issues. If you continue to have these issues with this phone, you will need to take the phone back to the Device Support place where you got it from.
Me: Are you able to explain what causes it that the Device Center doesn't catch it
AT&T: I am not sure what causes this issue.
Me: Like should there be anything done to prevent that from happening?
AT&T: It is hard to tell with reconditioned phones. It may be something that can be fixed and it may not. If the hard shock does not fix this issue and the Device Support cannot, then you will be given another phone.
ohpfan said:
My laptop has XP (Media Center Edition).
I've heard people create ROMs. However, the radio settings can't be included in them . . . or am I off-base with that presumption? I am not that experienced to cook my own ROM, as I am still learning the nuances.
Click to expand...
Click to collapse
Ok, your signature is looking good and that is some conversation with good old at&t...bla bla bla
To answer your question above, the chefs cooked roms do not include radio (because everyone around the world uses a different one). But, the Official WM6 rom's do (posted wiki & wm 6 section). So, why don't u flash the official wm6 since u have hardspl now? This in itself may resolve u'r issue (if u don't get the driver pc 260 error)! why would u want to flash wm5?
I was going to return my 8525 to the Service Depot where I got it, is why I mentioned returning it back to WM5 status. However, I wanted to see if it could be fixed by software first, but considering the above online AT&T chat, I am definitely going to get it replaced again. So, I want the 8525 to not show my "3rd party software" to ruin the warranty. I had the 8525 to individually remove the CABs under Remove Programs, and then I did a Clear Memory to default for good measure. Hopefully the Service Depot won't say anything about the device being altered that way.
Oh yea, I am going to get it replaced on Thursday. I will try to get them to give me a new one, not a reconditioned. That is, if there are even any new ones around anymore! It'd be a miracle if they gave me a new 8925 Tilt instead . . . lol I know -- keep dreaming! Wish me luck with a new 8525 though!
Well, I exchanged my current 8525 for another reconditioned one. The repair guy actually asked if I heard of the xda website (for help with my device!), lol!! He didn't go into detail about what this site does, just asked if I heard about it, and I affirmed that I did. Possibly he found traces of programs that changed settings, but he didn't rat me out. He sounded like he was confident that he fixed the phone dialing issues, but gave me a new one "just in case".
As soon as he gave it to me, it booted right up, without the calibration screen. He flat out told me to calibrate it, but it didn't appear. I was trying to see if it would act up with the dialing again, but noticed it didn't save the numbers on my SIM! I then decided to get rid of the bloatware via the Clear Programs and that lead to the calibration screen, finally.
So far it seems to work fine! I made about 6 calls this time and they seem to end properly. There is a slight 30 second or so delay when I press the button with the "red phone symbol" [end call] before the screen lights up again though. Is that normal?
Oh, I've only loaded up S2u2 so far. I will reinsert the others onto my memory card today sometime before work.
Again, so far so good! Only real issue I see is that the ringer volume is very low when the device is in the carrying case I have it in. I will search on here for a ringer volume changer, soon!
Glad U were able to get another phone!
"red phone symbol" [end call] before the screen lights up again though. Is that normal?
No, should end in a few seconds...doesn't seem it's even assigned to the phone (U can use Schaps Advanced Config tool to do this and many more good tweeks).
galaxys said:
No, should end in a few seconds...doesn't seem it's even assigned to the phone (U can use Schaps Advanced Config tool to do this and many more good tweeks).
Click to expand...
Click to collapse
The "end call" does it's job, just that the screen is dim then it takes like 30 seconds to brighten again to show that the call is ended. Possibly it's something I have set up wrong. I notice the blue backlight for the keypad doesn't light up until a minute of my typing on it for a text; it's like a delayed reaction.
(I have the unlimited text/pix/vid plan, as of this past Thursday.) A bit off-topic, but are the Yahoo, AOL, & MSN IM programs considered a text or do they use kilobytes of data? I could use the programs over the Wi-Fi if I had to, but I don't want to pay extra for data kilobytes.
Lastly, I have never downloaded the Schaps Configuration. What all settings should I change? I know it's mostly based on personal preference, but what are some common alterations using it? For instance, I set the alarm to wake up to, but it's only a short beep sound. If I really was sleepy, I would probably sleep right through it! Does this program (or any others) configure any song on my device to be the alarm? I've already done that to the ringtone (where the first 30 seconds of any song is my ringtone).
ohpfan said:
The "end call" does it's job, just that the screen is dim then it takes like 30 seconds to brighten again to show that the call is ended. Possibly it's something I have set up wrong. I notice the blue backlight for the keypad doesn't light up until a minute of my typing on it for a text; it's like a delayed reaction. check in Settings>System>Backlight & Keyboard Backlight.
(I have the unlimited text/pix/vid plan, as of this past Thursday.) A bit off-topic, but are the Yahoo, AOL, & MSN IM programs considered a text or do they use kilobytes of data? I could use the programs over the Wi-Fi if I had to, but I don't want to pay extra for data kilobytes. I don't use them, but it should be treated as MMS text.
Lastly, I have never downloaded the Schaps Configuration. What all settings should I change? I know it's mostly based on personal preference, but what are some common alterations using it? For instance, I set the alarm to wake up to, but it's only a short beep sound. If I really was sleepy, I would probably sleep right through it! Does this program (or any others) configure any song on my device to be the alarm? I've already done that to the ringtone (where the first 30 seconds of any song is my ringtone).
Schaps has a number of Performance, Power, UI settings, etc., but no alarm ringtones. U may not need Since u'r using HTweekC.
Click to expand...
Click to collapse
see info above...
Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.
Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.
Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.
sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.
I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!
The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.
Get it on O2 and apply the hotfixes... seems to be the better rom
Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.
DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB
It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!
If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think
So basically, my hd2 is not running smooth at all. Every time i do a rom update and then restore my contacts/messages/settings it keeps getting frozen and unresponsive. So I have to restart the device, but I don't know why it should be restarted anyway, isn't is kind of super fast?!?! So, now, when I recently updated my ROM, the device is so damn slow, that even after typing my PIN it takes a minute to launch htc sense and everything. When I'm moving through the tabs it's so damn laggy i can't stand it. . Is anyone else experiencing this????
To be honest, and I'm no expert, it sounds like you have some serious phone problems, probably out of your control. Not to sound like a pessimist but given how everyone else seems to be ok with the HD2, could be either a major rom/radio problem or hardware failure??
I've updated my hd2 using the official rom from HTC and, apart from the occasional lag i get from WinMo, my device runs sweet as a a proverbial nut. Especially as I have run the tweaks suggested by the forums here.
Given that you have said that you've upgraded the ROM and it's made no difference, the only thing i could suggest is possibly send it back under warranty?
Obviously, I'd wait and see if someone with more know-how has a better explanation, i'm merely giving you my POV.
Hope you get this sorted ASAP. A properly working HD2 is a marvellous thing.
All the best
To the OP,
There could be so many causes for your problems. I would start as follows:
- Take your SD card out and see if the phone boots and is not laggy with the card out
- If this does not work take a look at the SMS threads on here and see if the solutions there help you
- If no joy then read the Hints @ Tips thread on here, if you have not already done so, and pickup on the cache move tips, using the task manager to close open files, etc
- I that fails look for the thread "HD2 Died - or did it" and implement the solutions in there
- If that does not help and you have been flashing a fair few roms then hop over to the MTTY thread in rom development and see if that helps.
Plenty to be getting on with.
Hope you get it sorted.
WB
My power up to sense loaded time = 55 secs.
Any different?
thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...
[^IcEmAn^] said:
thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...
Click to expand...
Click to collapse
I have experienced question 1 and 2.. however not alot or not frequent.. I tend to think that this is just a computer and computers do crash depending on whats going on.. The missed screen taps only happens once or twice when its playing up. I do have a screen protector on though so whether the dust, oil or screen protector is causing that is a different story, but isnt a big problem for me to remove the screen protector to find out.
so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time). As said before, I'm using energy rom, latest issue (17.2.). Could the problem be, in fact connected with this rom or specifically with sms software?
using cooked roms you can generally expect a few lockups and restarts.
Also, the screen not powering up, just the hard keys backlight is an issue across the board, from custom roms to official roms. Some roms seem to do it, some don't, but one that doesn't do it to me might well do it to you.
[^IcEmAn^] said:
so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time).
Click to expand...
Click to collapse
It has been mentioned before that if you have a large number of texts stored, it will take a while for it to allow you to reply to a text. (It has to go through the database, check for the texts sent by the user, then arrange them alongside the ones sent to them by you, then put them in chronological order, then display them, this takes time)
but i would presume the device should be working anyway (but slower, of course) and not flashing the display and being "frozen" ?
The frozen issue with texts is all in the SMS thread I pointed you to earlier. Solutions to the phone freezing are in the HD2 Died thread, again as I pointed out earlier.
How many of these potential solutions have you tried? Tryy these things first then come back if they don't work rather than make assumptions about your ROM.
WB
after 3 months i still have the issue with missed strokes.. even after the latest energy rom update :\
anyone?
Hi Everyone,
I really hope this hasn't been asked before, I have, of course, tried searching but it's a complicated issue to search for. I posted a similar question in the Q&A thread before I did some more investigating but received no response.
I love my HD2 when it's on top form but it only seems to run like this for a maximum of 24h. After this the memory usage goes up from about 48% to 58% with nothing running and everything responds terrible slowly. The most noticeable/irritating issue is when trying to type a text message. Each key takes about a second to respond and it is so slow that if I type at normal speed it misses all the spaces I type and I end up with just one long garbled word. It is not just this that slows however, it's the entire phone. Navigating tabs in sence, flicking through texts, using and closing applications, scrolling up and down anything, the weather animation, Duttys task manager all become unusable. As soon as I soft reset it's fine again.
Incidentally the phone behaved exactly the same before I upgraded to the 1.66 Vodafone ROM (from 1.43). I always hoped the ROM upgrade would fix the problem but it did not.
Since posting the original question (where I was suspecting an app or manilla tweak to be the cause) I decided to hard reset and not install anything to see if the issue persisted. It did.
So, has anyone else had this problem. Should I be thinking about sending it back to HTC. I only hard reset this morning and since then have setup email, synced with myphone, setup wireless and setup facebook, twitter and youtube in sence and listened to some music already on my SD card. nothing else. and now it's ridiculously slow again.
Any suggestions would be greatly appreciated.
Thanks everyone.
Murg
It does sound faulty I'm afraid. If a hard reset doesn't fix it then it's probably the device. You could try a custom ROM, but it probably wouldn't fix anything, and then you'd have to flash it back to its original state before sending it away for replacement.
My guess would be to send it back as faulty. Just make sure that it's running slow when you turn it off before sending it back, or they'll most likely turn it on, see no immediate problem and just put the latest ROM on and call it "fixed".
i have the same exept mine was fine on vf 1.43 rom. have hard reset and reflshed but no beter so i asume its the vf rom? keep thinking of flashing custom rom but never done it before
Thanks for the replies so far. i have posted this on the Vodafone eforum and sent it to HTC support so we'll see what they have to say.
Are there any Vodafone stock ROM users on here who defiantly don't have this problem?
I don't want to HSPL my device on account of my warranty. (yes i know you can uninstall it but what what if my buttons break, or my screen becomes unusable for example) cant afford to buy a replacement so I just ain't doing it yet. (as much as I'd like to)
If it is the ROM there is no point sending it back to Vodafone.. does anyone know if I can send a Vodafone device back to HTC themselves?
Many Thanks
Murg
Hi murgers
Im on Vodafone in UK. Have you a cleanRAM -HTC Addicts- app on your HD2? there are others available!
In brackets below taken from info sheet on download of file.
(Release memory for Windows Mobile devices.
Amazing utility which helps you to clean up the wasted RAM memory without having to restart the device and eventually saves a lot of time.)
If you have not tried using a clean RAM app, try search on this forum and try on your phone. It really helps free up anything up to 30 - 40 MB ram at a time
Hope this helps
s
I have received a response from HTC as follows:
Thank you for contacting us.
In regards to the problems you are currently experiencing, it seems that you have a number of software issues here. Therefore, the only thing i can suggest is to book your phone in for repair so we can have a look into this further. You can do this by calling 08458900079 and speaking to one of our HTC representatives.
If a hard reset and a ROM upgrade did not improve the performance of your phone then this is the next best alternative.
Click to expand...
Click to collapse
Sounds like HTC are blaming the Vodafone ROM.
How does returning to HTC work? will i have to pay anything? Do they collect the phone? how long will it take? How can I prove the issue exists, do I send the phone 'on' and whist experiencing the fault?
As said before it's unlikely that sending it back to Vodafone will yield any results.
if you phone htc then they will send someone to yours to pick up the phone in a few days. the whole process takes about a couple weeks and then they ship it back to you
when i sent my phone off for repair i went into a tmobile (my operator) shop and they sent it off for me, and then got a text back when the phone was back, i went back to the shop to pick it up
the whole process took 13 days
this did not solve my problem so i went back to a tmobile shop and am getting a full exhange (swapping for a new phone) on wednesday
hope this helps
its all very simple
Theres a very simple fix... clear your text messages.
This was my issue too which was addressed in another post. When my phone synced with MyPhone, it downloaded thousands of messages and caused major problems. the reason I didn't have issues on my tilt has something to do with sense integration. another option is to disable the sense text messenger app and use the default winmo app.
This is why it works fine for the first 24 hours. When MyPhone syncs overnight and retrieves your texts you get the slowdown.
Hope this helps.
I get this also. Have a t-mobile phone but since flashed it to xannytech, but I still get this.
I had suspected it might be something to do with MyPhone. There a good backup solution I can use that's not this ? Might re-flash and never use it again.
Does the OP use myphone too ?? Might be the common theme...
It's not MyPhone that causes the problem. That simply restores things that you've deleted. If you archive your text message using the MyPhone web interface then they'll be deleted off your phone next time you sync, but they'll still be available online.
That doesn't make any sense. I haven't deleted any text messages. The phone works perfectly quickly, but after a day or so it suddenly starts going really slow. i.e. it takes 30s after pressing 'talk' for the phone to start ringing, typing in messages is slow, the weather goes all stuttery. No programs appear to be running. Restarting the phone fixes it again, but this is pretty annoying.
I had thought it might be myphone or some other service doing something funny in the background. Any way to debug this?
as someone has allready said, i have Cleanram app scheduled to run twice a day and very rarely have an issue. Its all in the background so you dont even notice it running
Ah okay - I thought you were referring to the ongoing discussion and previous talk of how myphone was affecting the OP.
Why don't you just set myphone to sync manually. That way it never does anything in the background. I seriously doubt it's myphone that is causing the problems you have described.
I'd suggest uninstalling apps 1-by-1 to see if the problem suddenly disappears, as it's something that you have installed that's causing the problem. Obviously, if you find the problem still occurs after removing something, you can then reinstall it and move onto the next app.
Will give cleanram a go, though I don't think memory is the problem (always seems to be plenty free when it slows down) - but worth a try!
Not sure it is something installed either, as I don't really have much installed other than myphone, marketplace, google maps and like one game. .... other than of course what came with Xannytech's ROM, but had same issue before and after I put this on anyhow
cheers
Just happened again and tried cleanram, but did not help. It's like something is really hogging the CPU and everything responds slowly, but nothing is running in task manager.
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks
@rathga
how many text messages are stored on your device?
I have a suspicion that perhaps you didn't grasp what I was saying regarding Myphone.
Hi Rathga - My HD2 does exactly the same thing, with absolutely exactly the same symptoms I've never used myphone though.
I'm on stock O2 (1.43?) and have only really installed TomTom, Hotfixes and Ranster Device Reset (to cope with this issue!)
Often after I keep using it I get prompted to send a debug message to MS with an error in filesys.exe - I'll update this with full details when it happens next
I'm installing this cleanram to see if it helps somehow
rathga said:
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks
Click to expand...
Click to collapse
Try looking at this thread in the HD2 General forum (sorry can't post links)
'CPU usage is 100% when running Opera'
This was causing me some problems. Clearing the Opera cache certainly seemed to work.
Andy.
Hi,
Don't know if anyone is interested any more or still having this problem but I realised I didn't post a resolution to the problem when I figured out that was causing it.
The Problem was caused by...... Dah Dah Dah.....TEXT MESSAGES.
I had about 1000 text messages shared between the inbox and outbox and apparently this was way too much for the phone to cope with. This really annoyed me as I never had to delete them on my TyNn II (or any other phone I've ever owned for that matter), Iphone and Android users never have to delete them what what is with that!!!.
Sure enough after using MyPhone to 'Archive' the texts the phone sprang back to it speedy old self. Put them back on and Bam... slows to a stop over the course of an hour or so. I don't understand why this happens but I am 100% confident that this was the source of all the problems.
I Still have to archive my texts as I notice it starting to slow down when I reach about 500ish. Very Annoying.
Murg
Try as follows:
Get a junk cleaner and clean all temps
Get SKTools do a Autoclean and switch on all shadow-background services.
This might help to get Your HD2 running smooth as mine for weeks .............
I have a problem with Sleep of Death in WinMo. When i put my Mini in sleep mode and I'm trying to wake it up - nothing happens. Does anyone know how to resolve this problem?
Hello, did you manage to resolve your problem? I just started having the same problem. Hard reset did not help. I am going to reload latest official ROM.
I wait for your expressions after reloading ROM. I've hard reseted WinMo and even in Android - nothing happens. I'll reflash ROM after work.
I reaolved the problem on my mini by disabling htc lockscreen.
if u search how to disable it u will find it
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
ace960 said:
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
Click to expand...
Click to collapse
if you disable htc lockscreen in the registry it defaults to the windows 6.5 one, so you will still have a screen lock
edit: forget lockscreen it happened again after a few hours
Shake'n'Wake
Have you try the Shake'n'Wake application?
13alexandro13 said:
Have you try the Shake'n'Wake application?
Click to expand...
Click to collapse
Seems to work but only a temporary solution.
I think the driver that controls the power button goes to sleep when phone in standby
I'll investigate tonight and report back if I have any succes
Guys, thanks for help. I tried today to turn off lockscreen, but it doesen't worked. I'll try to figure it out tommorow. I'm waiting for results of investigation of Sleep of death.
I uninstalled CleanRAM first and hard reset and I have no more problem SOD
(last 10 hours is normal) I do not know if I will again have the same problem, now works ok
HTC HD mini German ROM: 1.41.166.1
I mentioned that hard reset did not help. That may not actually be true. When I did hard reset then I immediatelly installed all my applicatiosn and changed all the settings I used to change. Some of the software or config change may cause the problem. However, it is strange that it began just few days ago. I was using the device almost 1 year without this problem.
Anyway, as I mentioned before, I re-loaded the 1.36 ROM today. Then I left all settings at defaults. I did not install any application. It is working correctly so far. I'll add app/config change one by one to track the root cause. It will take some time of monitoring but I need to identify the cause. My suspect #1 is my company security policy. That would explain the problem appearance beginning.
I already had some problem caused probably by my company security settings.
ace960 said:
However, it is strange that it began just few days ago.
Click to expand...
Click to collapse
and to me it's strange because the last few days, so to say I did not use mobile phones, nothing new installed or changed settings.
I have this problem too. Since yesterday - started from failing to wake me in the morning. It's kind of weird, all of the sudden phone stopped to work correctly.
At last (judging by more people having problem as well) is not the hardware problem.
Anyone has any idea: this problem was known before, or it started in last few days?
I'm also having this problem. I've changed nothing on my phone since months and since yesterday it has this problem. I'm thinking of sending it for repair and wait what they will say about it.
I was using my HD mini for 10 months without problems. But today I was faced the same problem as you mentioned. I removed my battery and left my HD mini without battery for ~30 minutes. Then I put battery back and turn on the phone and everything works now ...
It sound really weird that this problem is popping out suddenly to a number of users, while before there was no symptom.. it would seem as crazy as a time-driven issue or something..
Before reading here, my 1st step would have been removal of lockscreen, then 2nd one going back to clean original installation, but looks like those moves are not of help..
Fact is that the only new software i installed is bsb tweaks whose changes may affect registry and corrupt system configurations.. do you all guys have bsb installed?
Let's try to figure this out together, missed wakeup and calls are really annoying, as well as removing the battery to make a phone call...
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Brighty1982 said:
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Click to expand...
Click to collapse
Next frontier of marketing development, a built-in countdown ticking for a faster & continuous phone replacement...
i don't have bsb on my mini
I do not have BSB installed (actually, I have idea what it is). My Mini is stable 16 hours after ROM reload. It survived the night! I believe hard-reset would help too. I'll re-test hard-reset if I see the problem again after some app/cfg install/change.
My next step is to install HTC updates:
PHO03869.exe
PHO03880.exe
_HTC HD Mini_PHO03611.exe
Then I will install/configure (not ordered):
home WiFi - hidden SSID, WPA-PSK, AES, ASCII key
CorePlayer v1.3.6 Build 7427 - directdraw output
TomTom 7.916.9192 QVGA with one map
ActiveSync - for company e-mail
IMAP e-mail - for Gmail account
turned off HTC Sense
turnd off weather (Application Data\HTC\databases -> deleted the file forecast_cache.db, restarted Sense (uncheck/check in today settings)) - this is sometimes required to stop the weather to be updated from web
system settings change - bluetooth, regional settings, etc.