Stutters .... and plays mono??? - Touch HD General

I see that my thread on the HD's stuttering during playback has got such interest.
Here is another problem I have found: I have been emailing with HTC support, who encouraged me to use the TF3D player, so I converted some oggs to mp3 and gave it a whirl.
New problem: the player seems to dart in and out of mono for no apparent reason. When I plug in the phones supplied with my x7510, it always seems to come out mono, I tried my top of the range Sennheisers, and it was sort of muffled, but stereo.
I came to use the phones supplied with HD, sound good, stereo, until near the end of the album, suddenly there was a crackle of static, then all I could get from it was music in mono.
anyone else got this?
rjstep3

Hi there -Yes - I've had this problem - see my entry - half way down the page in this thread:
http://forum.xda-developers.com/showthread.php?t=460100&page=11
I have just turned off the Touch 3D Flow interface entirely (on the Today, settings screen) and am back to plain ol Win MO interface.
I now use Win MO Media player as supplied to play my music. It looks rubbish, but no drop outs, crackles, mono etc.
The HTC techies really should test there units out more y'know - or pay US for putting in all the time to test their products and to report faults!
There is a new ROM coming, so who knows if this will be fixed in it. HTC told me to get my new ROM from Orange when it comes out. Am concerned that Orange might jack on all sorts of superfluous, marketing rubbish that will clog the thing up even more.

thanks Adeski, I am going to follow this up with HTC Support.
From where did you get the information that a new ROM is soon? and when you say "soon", is this soon as measured by humans or by HTC (as in the expression "real soon now")?
thanks
rjstep3

Related

Motorola HT820 + Trinity

Would the Motorola HT820 headphones work on Trinity?
They're working fine for me; the only tweak I did was to disable the JointStereo so I have proper stereo audio - there are a million threads about that around here, it's in the registry.
I have the SYN0948D model of the HT820, which I think is the newest, for previous ones there's a flash firmware update that may fix some skipping.
oh! Mind answering some questions for me?
How are they for music? Sound good? Any major problems? I use TCPMP for music.... will the controls work that are on the headphones themselves? How about the battery life (of the phone and the headphones?).
It seems the headphones also have a mic? Does that work with the phone?
Id appreciate if you could answer these for me... thanks!
The sound quality for music is certainly not what I'd call perfect.
Put it this way: I attached them using the supplied 2.5 -> 3.5 mil connector to my high-end audio card in my PC, and they sounded pretty good for headphones of their size.
However, when running over Bluetooth there is a noticeable drop in audio fidelity. I don't know whether to attribute that to the Trinity or to the headphones, but I suspect the Trinity. Maybe it's downmixing the audio?
There is a lot of A2DP tweaking you can do to find the best balance between audio quality and skipping/reception; I left it fairly close to the defaults for now, and I'll probably play with it more later.
The mic works with the phone and the audio quality for voice calling is outstanding. It sure makes a difference to hear a person in both ears - when I use them I almost never have to ask a person to repeat themselves. I haven't heard what anyone else sounds like when calling from the Ht820s, but friends say that they can hear a slight echo depending on the room I'm in. Makes sense because the room I usually call from is a smallish office/den with wood floors and lots of echoes.
I am going to fire up TCPMP right now to try to play a song with it. I've been using PocketMusic but it sucks balls...
Plays the song just fine, but it doesn't seem to support the next/prev track buttons at all. I tried to map them in the Hot Keys section, no dice.
PocketMusic and WMP both seem to work with the buttons, for what that's worth.
If you need anything else, just PM me like last time.
Yah I tried pocketmusic... it blows. I use tcpmp for everything. I suppose I can just use the controls on the phone itself.
I currently use the shure buds.... I hope Im not too used to the great quality ive been getting on them.

TyTN + Callstel Neck Comfort BT-Stereoheadset working partly

Hello XDA-Devs and Readers
I bought a cheap BT-Stereoheadset (39,90€) (Callstel "Neck Comfort").
It seems working, I even get no skipping with the original german Eplus-ROM (see my other threads for more info about the ROM). Unfortunately I found two more or less major probs:
The first and the biggest for me is, that the music sounds really bad, it comes in Stereo but it sounds in the higher frequencies like a <32kbit MP3, something like a noise in the connection. Its really annoying and hurts in the ears. The second prob I found is, that the calls come only on the left side. Even the cable-headset that came with the TyTN plays calls on both sides, good for noisy enviroment.
Is there any help or can I just return the headset to PEARL? As I said, skipping in the way I understand the word wasn't a problem. I even could let the phone lie in a other room and the music still played without any stops.
kind regards!
Nobody? No idea?

Stutters in audio playback every few minutes

I am playing some music recorded to .ogg, using either Pocket Player or Coreplayer, but every few minutes (about 4-5 minutes), there is a little stutter during playback. It is very annoying and destroys my enjoyment.
I agree that the tracks are long (around 20 minutes) and the files are therefore large, but I have tried to increase buffer size for the players, but it seems to make no difference.
Has anyone got some inspiration for me?
thanks
rjstep3
I've also noticed similar minor "glitches" in the audio playback, but when playing .M4A files (similar to AAC).
Anyone else noticed this? I don't know if it also affects MP3s.
Ideas, anyone ?
- Steve
Hi,
I am also facing this problem any resolution?
Yes.... this problem happens with Mp3 also.... who could think of it. It can't even play music without stammering... lets not get started on video
BANE
I have tried the basic guide to enhancing performance at
http://forum.xda-developers.com/showthread.php?t=446366
and it seems to make no difference - the stutters are still there. I thought it might be related to doing a Send/receive in Messenger, but it doesn't seem to be.
This is real downer on my experience of the HD, as I was expecting it to be the ultimate communication/entertainment all-in-one device. Not so sure now.
rjstep3
I don't think optimizing performance has anything to do with this. I mean, playing audio is NOT a demanding process. My old xda2i used to play audio without hassle....
There is something else that is responsible for this skipping in audio on the HD, I just can't figure out WHAT.
BANE
Same for me with MP3 using PocketMusic player, hopefully will get some updates soon... Then hopefully the HD will be more of what we all wanted!
Excuse me if this is stating the obvious, but I would urge everyone experiencing this problem to be sure to REPORT IT to HTC.
If there is no obvious solution and it requires attention from HTC developers, then we can't expect them to fix it unless people actually tell them about it, preferably quite a few people !
Thanks,
- Steve
I have to say that I haven't experienced this even once. And I should be seeing it more than anyone, because I listen to audio books on my Touch HD for a total of about 80 minutes every day during my commute. My files are MP3s that are up to 8 hours long (100+ MB in some cases). I use Pocket Player 3.7. Never happened to me even once so far.
That stutter was exactly what was happening to me on my previous Windows Mobile phone, the AT&T Tilt (HTC TyTN II). It was like a half-second pause (not a skip) every once in a while. I was seeing it with Pocket Player 3.7 and with Audible.com's own player (possibly using the libraries of Windows Media Player) on that device.
In fact, one of the things that I like best about my Touch HD is that it cured that occasional pause problem for me when listening to audio books.
guney said:
I have to say that I haven't experienced this even once. And I should be seeing it more than anyone, because I listen to audio books on my Touch HD for a total of about 80 minutes every day during my commute.
Click to expand...
Click to collapse
Interesting.. It would probably be less noticable with speech, though.
In my case, it's more like an occasional discontinuity in the tempo of the music, perhaps like a tiny fragment has been skipped. I only notice it every few minutes, but then again because the sound quality is generally very good, it's an annoying artifact in an otherwise pleasant listening experience.
I'm using the same music files that played back OK on my old PDA, so it can't be the fault of the files. I've not got any other fancy software loaded that might upset it, either.
fasty said:
Interesting.. It would probably be less noticable with speech, though.
Click to expand...
Click to collapse
That's probably true. There are more silences between sentences and, sometimes, words. That increases the likelihood that the stutter might coincide with one of those, which reduces my likelihood of noticing it. On the other hand, what are the odds of it always having coincided with those occasional brief silences in the audio book, in my entire two weeks' worth of audio book listening (easily over 10 hours) since I got the Touch HD?... I've never noticed it even once, while my similar stuttering experience on my Tilt was fairly obvious and annoying on a regular basis.
I have the same problem in all music players. It IS annoying. I have read in the Touch Diamond forum that they have had the same issue from day one. My Prophet and Trinity never had this skipping issue. Maybe a future rom will fix it.
Interesting thread here.. havent noticed anything so far on my HD..
testing it now to see if it accures!
will tell you the results in a bit
After aprox. 20mins of mp3s all is smooth without problems!
Guys i dont know why you have this annoying glitches.. i have no problems with mp3s or what so ever.. (using TF3D player)
the sound quality from the HD to my Creative Aurvana is just superb! i cant see why some people complain about the sound quality!
(get a decent pair of headphones maybe?)
here are is the info of my HD:
ROM: 1.14.40.1.3 (22273) WWE
ROM date: 10/24/08
Radio: 1.09.25.14
FYI as we all do.. i added a lot of programs and tweaks to the device so its not "clean"
as it was out of the box!
hope you resolve this issue.. but my guess its just a small bug in some rom builds?
yes this is a bug, and a bad bug too, it makes listening to any track really irksome. It has that sort of effect, where you sit there just waiting for the track to stutter.
the funny thing is that the stutters occur between 4-5 minutes apart. There must be something to that, the processor must become occupied at these regular intervals.
I think the obvious point, as someone pointed out above, is to report it to HTC - what they will do I have no idea, they normally don't answer my bug reports other than a formal receipt.
It seems from the posts here that this is definitely a problem. Perhaps another class action to make some action? The HD is now useless to me as a media player ...
rjstep3
rjstep3 said:
yes this is a bug, and a bad bug too, it makes listening to any track really irksome. It has that sort of effect, where you sit there just waiting for the track to stutter.
the funny thing is that the stutters occur between 4-5 minutes apart. There must be something to that, the processor must become occupied at these regular intervals.
I think the obvious point, as someone pointed out above, is to report it to HTC - what they will do I have no idea, they normally don't answer my bug reports other than a formal receipt.
It seems from the posts here that this is definitely a problem. Perhaps another class action to make some action? The HD is now useless to me as a media player ...
rjstep3
Click to expand...
Click to collapse
can you post rom version etc of your device?
I have the stuttering problem as well and it's really annoying.
I have the same problem - using windows media player playing mp3 files
sgfrankman said:
Hi,
I am also facing this problem any resolution?
Click to expand...
Click to collapse
I have the same problem too, I thought I was the only one.
I will try a hard reset and play some audio files to check if it is related to some piece of software installed on my HD.
i have the same problem, i am using mp3 at 320 kbs without conversion with the manilla player...the stutter is really a fraction of a second, but it is annoying indeed.

File seeking noise when listening to MP3?

Hi,
I'm new to this forum so please be kind
When I listen to MP3 I hear a high pitched whine as the player switches between songs. It only occurs for a second or two right before the music starts, is followed by some lower pitch crackling and then when the track is playing this high pitched noise is absent.
It's relative volume to the music is loud enough that it's pretty irritating.
Is this normal for the Xperia or should I be getting my handset replaced? It's an UK O2 xperia with the latest "leaked" rom loaded and using AKG k414p headphones
Thanks
Tome
First test it with different headphones. If it still occurs then, try another ROM.
This is not a generic bug, as I don't have the problem myself, nor have I seen anyone else post about it here (and trust me, if the problem arose more often, people would have).
So, test a few things and then come back to report =]
thanks
I've just checked with another set of headphones and I can still hear it
The problem occurs on both the original o2 rom and 1.03.931.8 which is the latest that i'm aware of.
I'll see if I can think of anything else to try.
Thanks
I think it is a general bug.
I know, my old SE W850i wasn't made by HTC, but it had the same issue.
It looks like a pink noise, and you don't hear it for very long, because after a few moments (1,5 sec or something) it just dies.. (Like a gate is fading it out)
Since it you can only hear it in a very quite place, it doesn't matter to me..
I'm not gonna use my X1 in places where I need high dynamics..
Have played about with it a bit more and found that the issue isn't as apparent at all when using the player on the Media Panel. I was previously using Pocket Player.
Hi!
Just to confirm: I Have that high pitched noise too. Just two seconds before next track starts.
No changes between R1AA and R2AA. Actually using Pocketplayer as SRSWOW HD disabled Windows Meadia Player Volume Control. Music on 8GB SDHC Card.
Bax
I got my xperia replaced and it would appear that my original handset was faulty. With the new one i can still hear a very quiet and very high pitched whine when it loads up the next track but this noise is in conspicous enough that i can live with it.
The original handset has a much louder high pitched pink noise and also noise like static, so if you're experiencing something like that you should get your handset replaced
looks like i spoke too soon.
This handset has also developed the popping static noise that the previous unit had looks like this could be a generic Xperia fault. It really is quite odd that it would work fine for a day and then develop the same fault as the previous unit.
I experience the same high pitched noise in my swedish X1. It seems to get a little less noticeable when using bigger headphones, but with IEMs it's pretty pronounced but yet acceptable. Another thing that is much more annoying is the cutting out in the beginning and end of songs. Is there a way to get gapless playback in TF3D mode (skinned wmp?) on the X1?
:-O
amazingly.... the file seek noise has been eliminated after I installed Touch-it v7!!!!
I'm happy with the x1 as a music player now but it does beg the question "why can't SE sort it out!!!" as it's evidently more likely a software issue rather than a hardware issue.

Problems with Music Playback on the HD2

Hello!
I have searched now for several hours in different forums and many threads, but I did not find my specific problems or any solutions to them. Therefore I want to start a new thread.
One thing in advance: I have my HD2 now for about 3 weeks and generally I am very happy with it. Unfortunately, I am experiencing some really bothering problems with music playback, and as this is the second most important feature to me (after telephony), I really hope, that there is some solution out there.
1. According to some Internet pages the integrated music player of the HD2 should be capable of gapless playback of MP3 files since a software update. Well, I have installed the latest 1.66.xx ROM for my device, and unfortunately gapless playback does not work at all. When I am listening to a concert and one track ends and another starts, I always hear a small interruption in the applause. When I play back the exact same tracks on my PC with Winamp everything works fine and both tracks play back to back without any interruption at all. As far as I know Winamp prebuffers approx. 2 seconds and in my opinion for gapless playback the integrated music player of the HD2 should too, but obviously does not.
2. Especially when I am listening to tracks with a quite low volume (e.g. instrumental Soundtrack), I always hear a short "crackling" sound at the transition from one track to the next (or at the beginning of the new track). One forum entry claimed, that this "crackling" sound is caused by the fact, that the HD2 disables the headphones output after approx. 2 seconds of silence and just reactivates it again when there is sound again. The reactivation of the headphones output seems to result in the "crackling" sound.
3. I thought that I can get rid of both problems just by using another player software as alternative, I even bought one of these. I tested "Microfi Nitrogen", "MortPlayer", "Slide 2 Play" and "PocketMusic".
Using the "Cross Fade" mode of "PocketMusic" in fact solved the first two problems effectively, so I got gapless playback without a "crackling" sound between two tracks.
Unfortunately, with all of these alternate players I experienced one even more bothering problem: Every now and then (approx. 1 to 2 times per minute of playback) a short "clicking" sound is audible during playback, which reminds of an scratched vinyl disc. If I rewind the track, the "clicking" sound does not occur at the same position, but at another at a later time. These "clicking" sounds do not occur at all with the integrated music player of the HD2, but with ALL of the mentioned alternate music players I tested. Of course, the "clicking" sounds are audible better, when you are listening to instrumental or classic music with a relatively low volume than with loud Rock or Heavy Metal music tracks.
To avoid the obvious suggestions:
- The problems were already present with the 1.48.xx ROM and are still present with the 1.66.xx ROM.
- I tested several different headphones (cheap and expensive ones) including the original HTC ones which shipped with the HD2.
- I can rule out the MP3s as cause of the problems: There are absolutely no problems with them when they are played back on the PC with Winamp, a Sony-Ericsson phone, an iPod or when played back with the mentioned alternate players on Pocket LOOX N110, N120 (Prototype), 420, N500 and N520.
- It does not matter whether the MP3s are located on the internal memory of the HD2 or the SD card.
- I already tried to disable all data connections on the HD2 and closed all other programs using the Task Manager to avoid any interferences.
- I even performed a Hard Reset without installing additional software or tweaks (except for one of the alternate players).
- I tested "PocketMusic" with all possible settings regarding Cache, Buffer Priority etc..
- It does not matter, whether any Equalizer (if available) are enabled or not.
- I also tested my brother's HD2, and both devices - my own HD2 and my brother's HD2 - show the same problems.
My questions now are:
a) Can anybody verify the "clicking" sounds when using an alternate music player software? If not, which music player software do you use at which settings?
b) Is it possible somehow to disable the interruptions between two tracks with the integrated music player of the HD2 and thus enable true gapless MP3 playback, for example by an undocumented registry setting regarding (pre-)buffer size or Caching?
c) Is it possible to disable the deactivation of the Headphones output after some seconds of silence (which is said to cause the "crackling" sound), so that the Headphones output is always enabled when there is playback using the integrated music player of the HD2, for example by a Registry setting?
Generally, I would love to continue using the integrated music player of the HD2 (which I am doing now anyway, and it looks really nice, by the way), but the missing gapless playback and the "crackling" sound during the transition of tracks is really bothering me very much.
Many thanks in advance for your help!
DotWin
I dont get the crackling sounds you speak of but it is a little off putting when I'm listening to a non stop mix CD thats broken up into tracks, when a track abruptly ends it's followed by a half second silence only to head right back into the music.
Is there some registry tweak that we can use to either eliminate this gap or even shorten it?
I use Coreplayer, and it seems they screwed up the standby keepalive at least on the HD2. With BT headphones, if I start music and then turn the screen off with the power button, I'll start getting random skips. With wired headphones ith completely stops playing music. So I've bound long press windows key to "turn screen off" in AEBPlus, and I now have no more problem with that (when I remember to press that one instead of the power button, that is...). Works perfectly, never heard a skip anymore (I have a set of Sennheiser PX200II, way good enough to make anything noticeable )
Your problems with 3rd-party players could be linked, no idea...
Not sure about the crackling, as I listen to music for at least 2 hours a day on the way to work and I use a pair of Sennheiser HD-25 headphones (http://www.sennheiser.co.uk/uk/home...onal_headphones-headsets_dj-headphones_502188) and I don't hear any crackling between tracks or in periods of silence. Only hear vinyl crackle where the source for the MP3 is vinyl.
The lack of gapless playback, as jmwarren85 mentioned is really annoying as I listen to a lot of mix albums... one solution I use is to take all the MP3's from that disc and splice them into a single track and then listen to that on the HD2.
Also finally I can't say I have heard any clicking noises on my HD2 but I know what sort of clicking you are referring to and that may be due to the encoder used and/or its settings when the MP3's were encoded. Some of the codecs that players use for decoding MP3's aren't the best (ie not well optimised, which can especially be a problem on a mobile device) and you occasionally get audio artifacts.
I use LAME with VBR-0 with quality 0 (highest) and the minimum bit rate of 128 and maximum bit rate of 320 using 44.1kHz instead of 48kHz for compatibility and I don't seem to get any problems.
Hope this helps...
Hi!
Thank you for your messages!
After extensive testing, I have finally bought "Pocket Player" which has solved all of my problems.
But I still think, that the integrated player (which at least looks great) has some bugs in the audio department that should be fixed.
DotWin
DotWin said:
Hi!
Thank you for your messages!
After extensive testing, I have finally bought "Pocket Player" which has solved all of my problems.
But I still think, that the integrated player (which at least looks great) has some bugs in the audio department that should be fixed.
DotWin
Click to expand...
Click to collapse
Hello there.
The crackling you've described may be in relation to network use, for example every time my phone uses the 'net connection (HSDPA) to get weather, location or email, the audio stops for a brief second and continues; this is almost like the crackle you describe.
This in turn disables the graphic equalizer, so I am regularly re-enabling this between songs or in the middle of songs.
Test the theory by putting your phone in airplane mode or disabling all data reliant services to see if this is the issue. Even if it is I can't offer a fix, but at least you know what the issue is at least with the built in HD2 audio app.
I have the exact same issues as the OP. I contacted HTC about the gapless playback and they said they're testing...
I hear a soft/small pop between tracks too when I'm using headphones.
I also sometimes experience another issue where sometimes instead of going to the next song after finishing the current one, it just stops. Time remaining shows 0 secs, it's 'playing' (pause button is shown) but it doesn't move on.
I know it's a little late to reply to this post, but it was just to say that you can remove the gaps between the tracks using Ogg Vorbis encoding instead of MP3 encoding. Winamp for Android can read ogg tracks
About sound quality, there is always a quiet background interferences noise that bothers me. It is particularly annoying when listening quiet music (OST, classical...)

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