HTC Data Backup - Restore problem - Touch HD General

Hi guys,
first of all sorry for my bad english. I'll try to explain my problem with the software HTC Data Backup. Today I've made the complete backup of my HTC Blackstone with this software.Then I tried to modify some colour of the WM user interface. Due to some problem in restoring the original colours, I decided to restore the previous situation using the HTC Data Backup software (and the file previously created). The result is: after restoring I couldn't find my preferred contact anymore on the TF3D interface. No links of installed programs in Start->Programs and so in the tab programs (in TF3D) all the preferred program installed and added in this tab cannot be launched. But this is not the real problem because I can simply create by myself the links to each program. The real problem is in SMS. When I go into the SMS tab, I can see all the incoming SMS, but when I click I cannot see anymore the "conversation mode". And If I click on "all SMS", I can see olny the OLD SMS stored in my SIMcard. This is weird. I can see all the sms from the tab but in "all sms" I cannot see the last sms. Why?How can I restore the conversation mode and how can I see all the incoming SMS again?
Thanks in advance

If you look at the comments on http://www.freewarepocketpc.net/ppc-download-htc-data-backup.html regarding HTC Data Backup, it seems that this software does not work correctly for many users.
Try Schaps Advanced Config (http://www.touchxperience.com/en/advanced-configuration-tool.html) where you can enable threaded mode for SMS.

HTC Data Backup
p.s.
Using "Advanced Config", and disabling the "Threaded SMS" (after a soft reset), all the incoming SMS are visible in the SMS folder. Then if I try to re-enable (from Advanced config) the Threaded SMS , (after the soft reset) the problem come back because in the SMS incoming folder I can see olnly the OLD SMS in the Simcard (even if at the bottom side in the window I can read "SMS \ MMS - 141 items" (so the SMS stored on my HTC are hidden, why??)

Related

Inbox Unread messages

Hi..i'm wondering if anyone has the same problem as i'm facing right now. In inbox (whether if its an sms account or email), the draft and deleted items folders seem to show that there is unread messages but when i select it...all i see is blank.
The inbox and sent items r fine. I suppose my problem is that i am unable to view my unread messages.
Nope don't have that problem. Those folders show only unread items if there is one.
Installed e-mail related applications lately? Try uninstalling if that doesn't help then try it with a clean XDA (after a hard reset without installing applications) If it works with a clean device then one of your applications is causing the problem.
Mark
I supposed it must be one of the new programs i installed but i've already uninstalled those and yet it still is not showing.
i'm thinking maybe sprite backup is causing some trouble.. anyone else experience same problem as me?
example: inbox
Drafts: SMS 0 items, 5 unread
but on the screen its blank. That's my problem.
i think the image will show it better.[/img]
Missing SMS messages
I too am missing messages. THe XDA2 crashed so I used sprite backup to restore but since then today screen shows X unread messages but inbox hows none (counter at the bottom - shows X unread too!)
i forgot to mention that i'm using sprite version 3.0.1 build 1676
I'm also using Sprite Backup but have no problem restoring messages.
Using Sprite Backup V3.0.0 b 1517
mark
No doubt I'm getting the wrong picture here....but isn't that picture showing the Drafts folder?
Anthony
no,you're not wrong. it is the draft folder because currently the only places that have unread messages is the draft and the deleted messages which have unread messages. Haven't got an unread message yet in my inbox which i guesss i should try but i htink it will be the same problem
Have you checked both sms and pop3 folders?
any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated
any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated
Solution
Hi
I had the same problem, (unread items in deleted folder when actually the folder was empty) the solution is below:
http://www.pocketpcfaq.com/raj/Unread.html
Remember to follow instructions exactly.
1)Dowload the software dbview
2) copy to pocketpc
3) run it from pocketpc
4) goto pmailfolders
5) In the bottom window scroll right (if you cant find the scrollbar likeme just use the right key to scroll)
6) u will see deleted items. select this row
7) scroll more until you find the number that corresponds to your unread number
8) got menu and delete record. It will ask to delete all selected records. confirm this
9)exit program.
10) PROBLEM SOLVED!!!!!
All credits to the original poster .
It was a little bit difficult, because there where 3 Sent-Items and only the SMS database was corrupt.
It you scroll to the right there will be a reference to fldr***.
If you then scroll in the upper window until the see the database fldr****, you can see the headers and the number of files.
If you found the correct one, go back to pmailFolders and delete the correct one.
For the first time my 3th!! T-Mobile Compact seems to work completely (at least if it doesn't need a softreboot).
Using WM6 on HTC Hermes i can't open fldr**** databases. I only get MSN db!

Please, help. SMS problems

All operator settings are correct. I can send SMS and they are delivered, but (problem #1) outgoing SMS are not stored in the folder "Outbox".
Then, I can't receieve any SMS (#2). Actually, I do receive them, but the only way to learn about that is to keep looking on the screen, because when the device is turned off it will turn on for awhile and that's all. Messages are not even stored in device, so I can't read any of them.
Concerning e-mail: similar problems but not the same. I do not receive notification message or any sound. But incoming e-mails are stored and standart outlook says "x unread messages" or something like that. Outgoing mails are not stored either.
What I tried to solve these problem:
1. made a Backup - removed ALL installed programs = didn't help.
2. hard reset - everything works fine - restore Backup - sucks again...
I'm a newbie user of such kind of devices and a little bit desperate at the moment, so I would appreciate any help.
Thanks beforehand.
First ragarding the SENT ITEM, in OPTION you must enable this option
in SMS go to TOOLS then Option and put a check mark under "save a copy of sent messages in the sent item folder" (or something like this, I'm just translating French to English)
Second: after your hard reset, install your programs one at the time, and see if this still work.
Do not use your backup.
So you can see what program is interfering with the SMS fonction
And you can then eliminate the program that mess with your SMS
Hope that help

Can't clear unread SMS counter

I have 2 unread SMS showing in the slide2unlock screen and on the SPB shell icon. I deleted ALL of the SMS messages (drafts, outbox, etc. too). Yet still it shows 2 unread. I have threaded SMS installed. Is there a way to clear the unread messages?
I had that problem as well with threaded sms, even though i had gone into the program and read the texts the htc home plugin and the threaded sms today plugin still told me I had 3 sms messages waiting for me. I couldn't get rid of it until the next day someone else texted me, then the popup notification window came up telling me I had 4 texts, I clicked the option "save as read" (or maybe it was dismiss) and they all went away, see if you can get someone to text you and try that maybe?
Tried that....didn't help
I've had this happen too. I fixed it by uninstalling the threaded SMS application, then when I went into the stock SMS app, I saw an unread text message that the threaded app didn't know about. I think it has to do with installing the threaded SMS application when you have one or more unread texts. Who knows. Anyway, delete it, reinstall, and that should fix it.
there should still be a way to access the default text messaging folder even if you have threaded sms installed, too bad that option doesn't seem to be included (that i've seen) with any threaded progs I've seen yet. Hopefully the uninstall works for you.
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
I resolved the problem by uninstalling Threaded SMS. I saw the 2 unread messages, deleted them, then re-installed Threaded SMS.
mrja22 said:
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
Click to expand...
Click to collapse
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
karpik said:
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
Click to expand...
Click to collapse
Search for "fixunreadcount".
I don't understand well english,but think that this file can help you...
extract file in ppc and execute it.
I am having HTC Touch(GSM) 128MB ROM & 64 MB SDRAM UNLOCKED(originall bought from UK, having Orange Connection). Recently I was fidling my device with phm registry editor, and some how what happend I dont know, But now the new sms counter which displays on the home screen tabs is not incrementing. If any new sms comes the counter remains '0'. Can ANY ONE please help. One more thing is there any ROM update for my set?
I have had this issue again in the last two days after flashing Ark_N's latest ROM for TP2.
What I have done just now is tap on the sms icon/button, tapped "all messages" text that appeared after tapping the sms icon/button, tap "menu", selected "settings", selected "traditional mode", scrolled down the messages till I came to a text message that was unread (bold type), read it by selecting it.
After that, I selected the "menu" button, selected "settings", then "conversation mode", "back", and pressed the "home" button (hardware button). And guess what? the issue was gone.
Hope this helps.
corwinb said:
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
Click to expand...
Click to collapse
worked for me! Thank you corwinb

1 Unread SMS - Annoying me....

My girlfriend sent me a text and some how i deleted all my messages from her before reading it. Now it has the 1 Unread SMS thing on my screen constantly. Ive tried a soft reset. But it just wont go.
Any ideas?
Thanks
whinge. haha nah, hard reset perhaps?
I really dont wanna have to do that, ill lose everything
try receiving a new one :m
or try doing a backup with ppcpimbackup and then restore the message overwriting all the existing ones.
Happens to me sometimes. Just tap on the "1 unread message", it will open "Messaging", then the message will disappear.
Lol you crazy? Make a backup of something that isn't working anymore to use it after a hardreset so that the problem is back there?
@liam08, try SmsImport which you can find here: http://www.freewarepocketpc.net/ppc-download-smsimport-v1-0-1.html
Perhaps it will get you back some msgs, I'm sure it's worth a try. Otherwise you could try to wipe the messages using the built-in function of poutlook.
Same happened to me. I have solved in this way:
- disable threaded SMS from advanced config or xperiatweak
- reboot
- delete unreaded message (in non-threaded view you'll surely view the message in the "big" list...)
- re-enable threaded SMS
- reboot

¿Sms folders?

His! ...
I restored the backup (contacts and sms), but the problem is that not all the sms has been restored, as have many sms in folders previously created a Touch PRO WM6.1.
I tried to edit the registry as previously HKLM / Software / Microsoft / Inbox and create KEY "OEM" and a DWORD value 1 SMSInboxThreadingDisabled, but I still do not see any option to create folders.
Does anyone know how to create new folders to save sms?
Thanks and regards
I wanted to create additional SMS folders, and get back sent SMS notifications.
I installed this and got them both back.
It changes the SMS back to the MS one instead of the HTC one.
Be aware that this stops you sending MMS messages though.
Cheers.

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