I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
I ahve the same problem and have not figured out how to solve this...
Can anyone help us?
same problem here, also with t-mobile as provider. can it be a problem related to t-mobile???
me said:
I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
Click to expand...
Click to collapse
I have exactly the same problem
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Also, make sure your GPRS Connection settings aren't setup to use T-Mobile's proxy. When your gprs is setup to use a proxy for web browsing, PIE will attempt to use the proxy with any connection. And by proxy, I'm not talking about an APN or anything.
Are you running security on your router? If so try shutting it off to test or try to connect to someone elses WiFi network to test.
wagz said:
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Click to expand...
Click to collapse
I spoke with a TMob customer service rep about this a couple weeks ago, and this is basically what he told me to do. A T-Mobile HotSpot (Starbucks, etc) should work without making any changes. But if you want to use your own WiFi connection, you have to do the following:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change first dropdown to "My Work Network".
Click OK, OK.
Then when you want to roam with GPRS/EDGE again, you have to change it back to "T-Mobile GPRS".
Very annoying to say the least. If anyone knows a better way to do this, I'd love to hear about it.
This works for me:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Make sure My Work Network is set to connect to the internet, but has NO proxy settings.
Make sure T-Mobile GRPS is set to connect to the internet, but HAS proxy settings.
Magic!
frycow, you rock!!
That worked perfectly!! I hated that I had to keep switching networks whenever I wanted to go online via GPRS or wifi!!
Thanks!!!
frycow,
wow. that sounds great. but I can't get it working. could you take a couple minutes to walk me (and I'm sure others too) through your exact settings? especially the proxy settings.
thanks!
frycow is a freakin champ....that did the trick!! I've been WAITING to get this working!!
AHHHH, AND IT FINALLY GOT MY POCKET MSN TO START WORKING TOO!!!! Still doesn't work on GPRS, but it certainly works on Wi-Fi!! I suppose the last thing would be to get it working on both!! regardless, this is SWEET!!
I can´t get it working :evil:
When I Change the first dropdown to My Work Network and after that tryn to sync without having wifi enabled, the device does not connect with GPRS..., solutions...
frycow, hazchem, djswivel:
Could one of you help out Paltkugen and I? Both of us can't get it working. If you could let us know the specific settings, including the proxy settings, I would really appreciate it. Its so frustrating to know it works for some people, but not being able to get it going.
Thanks!
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
djswivel said:
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
Click to expand...
Click to collapse
That is exactly what I did too. Just tried it again and I can't use GPRS to surf. I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Could the proxy server not be working right for me? Is it possible that I cannot locate the proxy because I'm configured in a non-standard way (with a different access point - internet3) than most?
I think I'll call tmo and see if I can get changed to the regular AP (wap). I'm not using VPN stuff right now anyway. If anyone has other ideas, please let me know.
Thanks again!
I think i have a work around. but involes changing it back and forth when switching btwn wifi and gprs..
created two connections.
one with proxy and one without.
im only able to surf gprs with proxy.
when connecting via GPRS set both networks to connect to PROXY.
when using WiFi, set both networks to connect using NOPROXY.
that should work. at least it worked for me. tried only 2 pages and it loaded for both. GPRS used myvoicestream and wifi google.
yowzator said:
I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Click to expand...
Click to collapse
Earlier today I had been trying to get VM Net Browser or Resco File Explorer to work, and they *were* working, albeit very sporadically. Sometimes I could see whole windows network complete with shared files and directories, other times I could browse to my computer and it wouldn't show anything as being shared. Looking for a solution, i found this thread.
I followed the recommendations of the previous posts and got exactly the same results as yowzator, including the weird thing with the "This network connects to the internet" checkbox unchecking. My GPRS access point is also named wap.voicestream.com - not sure if that matters.
However, I know that I was having at least partial wi-fi success before trying this fix or I wouldn't be able to have seen my home network. So I gave up on this fix and put everything back to the default - GPRS for programs that automatically connect to the internet, no proxy, and My Work Network for programs that automatically connect toa private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
I tried surfing around to a few pages with wifi only (connections shows me connected to my network, I turned off the phone icon in the comm settings, and tapping on the connectivity icon on the taskbar didn't have GPRS listed) and amazingly, some of them worked - though the "locating" process seemed to take a while, they sometimes seemed to load faster than with GPRS (especially if I let my MDA go to sleep and then turn it back on again).
And then they don't work again, without me doing anything. So I don't think the fix we've been trying is a true fix to the problem - if it was then then pages would *never* load with the proxy disabled. Right?
I've been wondering if the "modem" tab under My Work Network is supposed to be blank . . . even if it's using wifi it seems like a poor UI design to not have a checkbox or something saying "this connection is for wifi and not dialup".
I am using the 2.17 ROM update. My wireless router is a D-link DI-624 extreme g. I'm using WEP encryption.
I am crying . . . tears . . . of confusion.
SOLUTION!?
This works for me (suggested in another thread):
1. Add the following to the registry:
HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS:
DWORD dot11SupportedRateMaskG=8
(Note that there is already a key in the registry called "HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS: DWORD dot11SupportedRateMask=1" - you should leave this alone)
2. Do a soft reset.
3. Go to your wi-fi settings -> Power Mode tab -> Best Performance (without this step it didn't work for me)
4. Turn on wi-fi and connect to anything in internet explorer. It should seem blazing fast compared to GPRS.
Note that this assumes you haven't done any of the fixes in this thread. That is to say, leave it with GPRS for programs that automatically connect to the internet (with no proxy), and My Work Network for programs that automatically connect to a private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
So far (for a few minutes anyway) this is working for me! Even Resco File Explorer seems to mostly work - I can map my PC's shared folders and see my stuff reliably, as far as I can tell. VM Net Browser is still wonky though.
The thread this solution comes from is http://forum.xda-developers.com/viewtopic.php?t=38898&start=0&postdays=0&postorder=asc
Hi,
tried that solution
(I have a thread below)
still falls over on "locate".
I have no home network so I have never got anything working - connects fine on a public hotspot, but as I say, fails on locate.
I've had enough - may either phone T-mobile pay CS - something I really don't want to do out of principle - or just send teh phone back.
any new info on this? can seem to get it to work.
i have configures it many ways as suggested above. only time i was able to browse on wifi was with no proxie was set up. i connect through another network, (the mda automatically hooks you up to all avalible networks) but that only lasted a few minutes.
is there even a chance i could someone at tmobile even help me??? anyone here call them and get got service/help with getting it to work?
thanks
skot
Hi Everyone,
Having the Shift as my workhorse since some moths, there is still one annoyance I couldn't avoid: my VPN connections are interrupting the Internet connection when using 3G/HSDPA modem connecting to Internet in Vista/WM.
I was trying to search through all existing threads, but I still don't see anyone finding a solution.
I think the root lays in WM somewhere, since I cannot establish a PPTP connection in WM neither. In my case it is certainly not caused by the data provider, because I have checked it with them.
Let's try to put our knowledge together to sort this out !
This is normal behaviour I suppose
When connected to the VPN, the VPN must provide you with either a proxy or another internet gateway, otherwise you are just connected to a private network...
Maybe you mean something else, but from what I read it seems like you never got on the internet with VPN active.
If you did, and you are talking about intermittent network errors, then only high performance settings on your power settings may help.
If you could give more info I could help more. IP/Proxy/Gateway/ did it ever work yes no etc.
lucid said:
When connected to the VPN, the VPN must provide you with either a proxy or another internet gateway, otherwise you are just connected to a private network...
Maybe you mean something else, but from what I read it seems like you never got on the internet with VPN active.
If you did, and you are talking about intermittent network errors, then only high performance settings on your power settings may help.
If you could give more info I could help more. IP/Proxy/Gateway/ did it ever work yes no etc.
Click to expand...
Click to collapse
Lucid,
Thanks for replying. I will try to explain it another way.
1. When I am connected to Internet via Wifi, I have no problem using my VPN connection. I get authenticated and connected to the company network and the connection stays active as long as I want.
2. Using 3G/HSDPA Internet, the following happens:
- I start the same VPN connection, and get connected.
- Than my 3G/HSDPA connection breaks up, and the PPTP dialin stays alive - it doesn't have any use this way of course.
- When I disconnect from VPN, the 3G connection comes back automatically.
I hope this is more clear this way, any hints are very welcome !
jarbi said:
2. Using 3G/HSDPA Internet, the following happens:
- I start the same VPN connection, and get connected.
- Than my 3G/HSDPA connection breaks up, and the PPTP dialin stays alive - it doesn't have any use this way of course.
- When I disconnect from VPN, the 3G connection comes back automatically.
Click to expand...
Click to collapse
Thats exactly the same problem that i have had for over months - it just doesn't work and I can't see any way to get it to work - so much so, I don't use the Shift anymore - got a Tytn II and redfly and just remote desktop to a PC on the work lan!
jarbi said:
Lucid,
Thanks for replying. I will try to explain it another way.
1. When I am connected to Internet via Wifi, I have no problem using my VPN connection. I get authenticated and connected to the company network and the connection stays active as long as I want.
2. Using 3G/HSDPA Internet, the following happens:
- I start the same VPN connection, and get connected.
- Than my 3G/HSDPA connection breaks up, and the PPTP dialin stays alive - it doesn't have any use this way of course.
- When I disconnect from VPN, the 3G connection comes back automatically.
I hope this is more clear this way, any hints are very welcome !
Click to expand...
Click to collapse
The VPN that you are running is on VISTA side.(if yes try to see the routing table) by default the VPN get the default GW, and try to change it.
If this is the issue then you can go to the VPN connection properties -> Networking ->TCP/IP -> Properties -> Advanced -> IP Setings -> unchek the use the default GW on remote network.
regards
Is this a problem caused by this vista "feature", which disconnects the 3G Modem from Vista, as soon as an other network is being connected via WLan or via cable?
I think this is a stupid feature. Instead of that the users just should set the metrics for the networks manually and you can be sure, that Vista always uses the WLAN instead of the GSM/3G modem, if both where available.
alazarid said:
The VPN that you are running is on VISTA side.(if yes try to see the routing table) by default the VPN get the default GW, and try to change it.
If this is the issue then you can go to the VPN connection properties -> Networking ->TCP/IP -> Properties -> Advanced -> IP Setings -> unchek the use the default GW on remote network.
regards
Click to expand...
Click to collapse
alazarid,
Thanks a ton, the TCP/IP part did the trick ! Now my VPN has a use ).
cheers !
Ok guys heres the issue...
At first I thought this problem was associated with the fact that there may have been some software monitoring for other data connections, to disable the GSM modem when not needed...
After checking into everything, I found that there is probably NO software that does this...
Since WM handles the passthrough for the 3G connection, and ontop of that the actual endpoint for the data connection on the GSM connection is the WM side and not Vista, what happens is what when the VPN creates a connection and you opt-in to use the default remote gateway (I prefer to use it, because I require this for the work I do), the default gateway is updated on the 3G network interface.
I beleive that this update of configuration, then causes the WM side to stop the connection because either a) it doesn't know howto interprit this or b) retries to create the connection because it thinks there is an error.
I havn't played with this for a few weeks, and have my fair shareof other stuff I deal with, so I cannot remember if WM NATs the 3G connection, but the key thing breaking this is the WM side.
I beleive that IF you did want to hack up a configuration that uses the remote gateway, you could configure a VPN connection under Windows Mobile and have WM connect to the VPN, therefor the PC would be using that connection (but wouldn't be aware that its connected to the VPN), therefore giving the user access to the VPN, WITH the remote default gateway being used.
Again, as I mentioned its been a while since ive gone tech on my Shift, but I beleive this is correct. If anyone wants to add anything, please feel free.
Hi there,
I have a question about an annoying problem that I've only managed to find one (unanswered) question to on the web.
I am currently using WM6.1 and I use to read email from my Hotmail account, amongst other things. The problem is that the messaging client ALWAYS tries to download my mail via 3G/GPRS even when there's a WiFi connection available. This occurs both when I initiate the send/receive using TouchFlo 3D or from within the mail client.
Connection manager is, as far as I'm aware, configured correctly, and PIE/Opera/weather will all happily use WiFi to connect to the internet, only using my data connection when WiFi isn't available.
The same results occur with connection manager configured in either of the following ways:
Internet Connection = "My ISP" settings with 3G modem connection
Work Connection = Default "My Work Network" settings
WiFi Access Point = Connects to Internet
Network Card = Connects to Internet
OR
Internet Connection = "My Work Network" with 3G modem connection and "This network connects to the internet" enabled
Work Connection = As Internet Connection
WiFi Access Point = Connects to Work
Network Card = Connects to Work
Interestingly, if I disable my data connection and enable WiFi I CAN send/receive mail over the WiFi connection, so it seems like the data connection is being used in preference to the WiFi one.
Is this a known issue or am I doing something wrong?!
Thanks,
Mike
Known issue and it is a pain as I don't have any mobile coverage in the house but I do have a wifi network but can't sync hotmail through Wifi
Same frustrating issue here. Hate it.
Even tried the modaco nodata hack so that windows live didn't even know that I had data, and with wifi going great it just says there is no connection. Pretty retarded.
yes mines too there should be away to change this Setting.
This is a real pain for sure. But I have experienced that if I turn off the phone copletely and then connect to the internet via WiFi hotmail does sync via the WiFi-connection. Just thought that I would mention this as a possible last resort.
It may also give some ideas to people trying to fix this... shortcoming.
trondkk said:
This is a real pain for sure. But I have experienced that if I turn off the phone copletely and then connect to the internet via WiFi hotmail does sync via the WiFi-connection. Just thought that I would mention this as a possible last resort.
It may also give some ideas to people trying to fix this... shortcoming.
Click to expand...
Click to collapse
Hmm strange I will have to try this out.
Thanks!
any Updates?
I have this same problem as well
The only way seems to be to turn your phone off and then use Wifi.
oh i will try it so basically turn the Phone on Airplane Mode