help!! my touch dual won work!! - Touch Dual, MDA Touch Plus General

hey folks need a hand !! need a little hand my touch dual isnt work it seems to be frozen on the start up screen where it reads windows mobile but it wont go any further than that !! when i try to connect it to my pc, my pc shows that active sync is reading it but it will then flash up briefly that the phone is locked and i have to unlock it to link it tomy computer!! ive tried everything i can think of at the moment !! can anyone please shed some light as to what may be wrong with my phone !! much appreciated in advance !!

hard reset it, see the manual how to do that.
youll loose all your information and contacts (that are not in the Sd card) but at least it'll boot.

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Urgent Request (XDA II Locked, Total Noob , Please help!)

Hi all,
first off all i'd like to say Hi to everyone as im new here.
Also id like to thank everyone for readingmy problems
Any way i purchased an XDA II about a Week ago from Ebay its really my fault as in the item description it said there was a problem with the phone it wont start as its locked.
The phone goes to a Blue screen after you ON it and do the screen configiration etc
The blue screen has Cognito on it saying 'Warning this Devcie is Locked'
then under it:
'If you are installing from the MMC card please wait.
Otherwise, either insert the MMC card and do a cold boot, or contact Cognito to unlock the device.
Im not sure what this means and if i leave the phone for a while or type it from it takes me to a password screen in white with the keyboard on it.
----
Im not sure what to do if you can help me you will save me alot of money otherwise do i just chuck the phone away also
ive tried a Hard Reset by clicking the POWER BUTTON, RESET KET.
nothing happens just the phone loads up and makes me Calibrate the screen.
Ive tried this process while also pressing the D-PAD i get a screen with Serial with V1.06 i think at the bottom
i dont really know how i can know if its Hard resetted.
So please peolple take a Minute to help me thanks alot.
may work not too sure though
hey man i feel sorry for you
okay wot u do is download the o2 rom for the device because u sed it is a xda2 so download and install that. this will do a comlpete rest not like hard reset it will deleted absolutly everything on the xda2 and then install indows 2003 back onto it it will be like getting a new fone. try it i hope it works for u
HI
Thank you so much.
For your Advice and Time.
can you confirm this will remove that Lock thing ?
Also do you know where i can download Win2003 for XDA II o2 UK
Thank again
Hi,
I flashed the himalaya M1000 with WM2003se upgrade. but still could not remove the Cognito (shame).
please if somebody can help that would b nice
Should do. I've done the 1.72 update on it based on the ROM from this site and all is good.

gone and broke it

any help is gratefully received.
i was doing a rom update(pugs) and the unit has become stuck in what i think is bootloader mode. the screen is dark and displays "serial v1.01
after much searching on this forum i tried to hard reset then run maupgradeut again.
problem is that activesync no longer detects my device.
ive tried pressing power/reset/action buttons to no effect.does this mean i now have a pretty coffee coaster.
now you were at bootloader mode. try remove the device n put it back on cradle, for sure windows will detect it. after that, try run the upgrade again. The problem that you're having now are same like me when I first bought my device. The answer is good being a newbies n ready to ask question at here. hahahahah
thanks
now youve hit the nail squarely on the head. i thought i knew enough to update but when its gone boobies up realised i dont.
ive tried resetting the device and then connecting to my pc several times with no success.
anyone know how to take the device out of bootloader mode. im hoping theres a backup stored on the device that will boot...or...anyone know how to get the pc to recognise the damn thing before i launch it out of the window(all the way to an o2 shop).
im sure im not alone(can hear the voices)
took some brain power on my part. turns out microsoft activesync was the problem.
upgraded to the latest version and everything went as it should.

Need help with wizard!

hi guys! I need your help.. my wizard keeps on booting up. What happened was, I tried to fix the stylus.. and the stylus problem has been resolved.. I noticed that the volume button becomes loose.. so I opened the wizard again.. I accidentally pulled the whole board and noticed that there is this orange flat wire-like thing.. so I placed it back. however looks like i did not successfully placed it back because when I tried to turn on the device.. it keeps on booting up with the T-mobile logo..
I removed the battery and placed the power cord and tried to turn on the device agian ad same problem happens...
is there like a way to diagnose or check on the circuitry ? is there like a link that you guys can provide me with..?
waaaah!!! i badly need help..
I was able to hard reset and set the device on bootloader..
thanks in advance..
Service manuals were/are available on the ftp, not sure how much help they will be to you though. I dont think they will help you much. I hope you get your device fixed.
the flat wire is the keyboard connection,
google 'wizard service manual' there are links on other forums and maybe here, it's too big to upload and i don't know how to zip it up at the moment, maybe i'll find out later
i see.. great!! I ll wait for your rply..
I badly need help..
thanks a lot..
http://www.htcwizardweb.net/node/134
you will need to register / log in to see the file
sorry, i found out how to zip, but for some reason if i try to upload anything to this site i get an error message
hey thanks i ll check this out as soon as i gt home.. thanks a lot

My wizard 200 totally dead now

I updated first time that was fine ..
Again i updated with wrong os ..may i think..
Now not switch on my wizard 200 ..
Here i search for reparing this problem..
Then i got jtag ,,that can help..
But i hav no software for doing this ...
I need some ideas ..which software use for direct flashing the rom..?
...,
,
.
.
..
.. Help...........thanks in advance
Pleas...need help ..
Not switch on
possible resuscitation for you wiz 200
I had some bad flashes with my wiz 200 too, a K-jam to be exact
my best guess is dig a bit deeper in the wizard forum
and you find out that there ways to revive it.
1 thing you could try is,
remove your SD-card
get a very bright spot-light so you can see if you phone is working, only the backlight is not activated
press and hold the camera button and press power on, release the power button and you should get a 3 color bar screen.
If it doesn't, search for the MMC restore trick somewhere on this forum
please let us if it worked
Atleast the MMC trick saved my tiny behind
I wish i could search it for you, but i can't open multiple tabs yet on my mobile
ok dear i try this method..if get it ...
it will be the best and best work in my life....
i keep try to unbrick my wizard 200 ...
i only stop searching ...after i die....
i work hard for it...lets wait...i just checking..
well the good news is you could get a broken screen wizard for pretty cheap.
HI DEAR
After all i followed...but not switch on yet..
Wat is the next procedure for unbrick my wizard 200... Help need
no bootloader..no led..after full charge..also..help need
i have solution man
hey u need answer to this question contact me personaly at [email protected] and i can give u the answer.come at chat i will make your wizard live alive man.message me the time to chat
help
no one is here..
can u help for jtag on wizard200
can i get jtag for wiza200
ca i get gtag software ..?
anyone ..pls i want to be unbrick my wiza200...

How to backup data without ActiveSync and TouchScreen?

Hello!
I'm new here and I was looking through several pages and topics but couldn't find a solution to my problem.
My touchscreen isn't usable anymore. It seems completely undamaged but I can't press anything anymore. I did a soft reset, without SIM card, with SIM card, without "SD?"card, with "SD?" card, etc... Nothing worked. I plan to do a Hard reset and if that doesn't work I have to contact my retailer. I cannot backup my data (Adresses, numbers, etc) because last time I connected the phone to the PC I choose "work as a storage device" and as my touchscreen isn't working I cannot choose the option "use ActiveSync" anymore...
Now I need a way to backup my data - somehow! I downloaded MyMobiler cause I've found a topic here with the similar problem where this was recommended. But this program also uses an ActiveSync connection. I hope to get the download link for "PocketController" but I doubt that it will be useful in my case. I could send the phone to the retailer and they would do the hardreset for me. They could try to recover as much data as possible. They said it would cost something like 20 bucks. My problem is that I'm not sure that all the data on the phone is allowed to have (like i.e. TomTomNavigator cracked and stuff like that). So I don't really want these guys to see all the data they recover...
I'm really desperate and need help. Please.
Thank you in advance
Pete
Hi
As you have "work as a storage device" on your phone can you see mobile device in your pc root when connected ?
r
Andrew
Yes! I can see the mobile device on my pcroot. I can see it as "mobile device" with the symbol of a cellphone. And I can see the "SD?"-Card as a storage device... when I click on the phone-symbol it opens another window but nothing's there.
I can open the storage device and there's everything in it that is on my SD Card but no adresses, numbers, etc.
Yes testing I can only see my SD card unfortunately you need Active Sync to see your device on your pc
Going to have another search because i am sure I have seen a solution posted.
r
Andrew
Yes that would be great. I'm searching all the time, but I can't find anything that could help me....
It seems that it's very hard to find a way to backup data without ActiveSync...
Eagerly waiting
Pete
Pete
I have searched and had no luck.
It maybe worth addressing the screen problem again.
Several people have suggested taking the battery out for a day and even putting the phone in the freezer for 15 minutes.
Don't laugh the freezer trick worked for me !
Just be sure to wrap in tissue etc. to dry the the condensation out when removing.
r
Andrew
Hi sorry to doble post, and to bring back this old thread.
did you manage to backup your contacts?
i have the exact same problem.
screen unresponsive for the 3d time...
last use with the computer was a storage device.. so no way to choose active sync...
any help is welcomed..
just remove your microSD and next time you connect to the PC the phone will automatically select activesync.
Thanks for the quick reply!
I am going to try that on the computer i use to backup regulary as soon i am home.
one extra dumb question.. once i have the sync done.. how to put that on an android phone?
is there going to be a particular file to grab or ..it is going to be like hell hehehe.
I will google it for the answer also, jsut in case

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