Database Users

Frequent 3g connectivity on/off on vista side

Hi.
Anyone with same problem. I only have seen it on vista side. Working with 3g conectivity. One minute is connected with tray icon showing globe. Then 30 isnt connected with tray icon showing computers with red cross. Then again connected 3 minutes. It seems a problem between vista side and internet sharing service from snapvue. I ve seen this issue in other spanish shift. Maybe a spanish version problem? any idea?
Thanks

Not much help I know but see my thread titled 'continued vista connection problems'. Have you been using internet sharing to gain access to WM 6.0? i noticed Activesync was always starting on the snapvue side which I think is linked to the constant disconnections.
A full restore from the restore partition solved my problem and I now get a steady 3g connection.

Thanks for your response. Not alone now. Format is a solution but we should know the origin of this problem. Obviosly is related with the way connects to 3g, this is, using Internet Shared connection with snapvue...but...why suddenly activesync (client or server part) tries to connect the other side and breaks the internet shared connection? any idea?Did you install sp1? is your shift language english or other one? ( I am trying to discard sources of the problem).
pd. While I write these lines on winmo side I can listen vista side sounds (connect/disconnect each minute...)

Hi,
I did some changes and It seems (by now) the problem is solved. I ve playing with continous 3g connections. This is what I did (I dont know which one did the trick).
1) Disable activesync usb connections for both sides( I did it for vista side days ago but know I did too in snapvue size.
2) Sevice Sync bluetooth Server stopped and set manually.
3) Reset both sides
Now I ve a stable 3g connection....

Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.

gavmiller said:
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
Click to expand...
Click to collapse
Hi.
The problem is solved, now for sure. Open Activesync in winmo,then menu/connections and uncheck "use usb ...". I removed too the partership between both sides althought It isnt important, I think...

Thanks Daniel. Good to know incase it happens again.

Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....

danielherrero said:
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
Click to expand...
Click to collapse
Hi Daniel - are you still having these problmes?

Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)

danielherrero said:
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
Click to expand...
Click to collapse
OK, the only bit I hadnt tried was the uninstall of the NDIS in device manager. I'll give it a go and see what happens. Thanks again for this reply!

Thanks Daniel for your detailed description on this problem, which I also have. Interesting thing is that for me it only occurs when I am on the move with my Shift. No problems when my Shift remains on my desk (like others described in this thread: http://forum.xda-developers.com/showthread.php?t=381220&page=2 )
On your described solution: I removed the Vista/Snapvue partnership and the usb connection on both sides. But I am not able to do the next step: "Remove NDIS Share connection" in device manager, because it's not there (see attached screenshot). Does this mean it was never there, so I do not have to uninstall it? Or is there a different way to find it?

Hi.
Reset Vista to ensure It boots correctly. Then wait to be 3g connected. Once you are connected the device "Remote NDIS shared connection" should be there under network cards. Then uninstall it and reset again. Once booted you have to wait several minutes until vista detects it again and installs drivers.....
pd. And try to contact HTC. Maybe (only maybe) if HTC is reported with same problem from many people they releases a fix.....

Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah

Pfeffa-rah said:
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Click to expand...
Click to collapse
Hi
Do you have to do this each time you start vista?
Cheers

firedup said:
Hi
Do you have to do this each time you start vista?
Cheers
Click to expand...
Click to collapse
I think you only have to do it after you used WMDC. On my shift it doesnot start at boot (not anymore...) If I want to sync shift or my kaiser, I need to startup WMDC manualy.
grtz,
Pfeffa-rah

My experiences so far.
Is it possible that it is the energy plan that is responsible for the loss of connection. I installed SP1, no problems it seemed. Today I wanted to use the 3G connection with the battery (balanced energy plan). And then it started to disconnect and to connect in small intervals. I did the routine Daniel described: uninstalled NDIS driver. Reinstalled it but connectivity problems remained.
Is it something to do with the battery powered system?
Because, as soon as stop using the battery, plugging in the power adapter again everything seems to be okay. I am not sure about it, but I think, when I use the max power option with the battery the connection stays and fails when I use the balanced energy plan.
So can it be that something in the energy plan is responsible for the loss of the connection?
Experts, does that make any sense?
I will give it some more tries.
S.

I had the High Performance powerplan on all the time......

had it to
Hi
This is a problem when sp1 is installed and you are using 3g in vista being in balanced or power save power plan. it has nothing to do with activesync and usb ports (i have never had a connection)
i called htc yesterday, they clamed they had never heard about it before, so please as many as possible call htc and tell them then maybe just maybe they would release a fix
in rhe meantime i uninstalled sp1 and everything works

In my case the solution is quite clear.
3G works in Balanced mode and in High Performance when power is plugged in. I am not so sure if it works in “Power Save” even when on power.
3G does not work when either on “Balanced” or “Power Save” when using the battery. Battery works in “High Performance” even when all the options are set like they are in “Balanced” mode.
This I found somewhere else in the forum. It is from Daniel and I guess he says the same, more of less.
Well. I ve been doing many tests and changes and I thing the sd, suspend crashes and 3g closed connections are gone.
I use equilibrated energy plan but I hadn’t any issue when ac connected so I ve modified this plan to make equivalent the behavior when not ac connected, but not success. The problems are still there. Its incredible because the configuration for ac connected/disconnected is the same I ve modified all the parameters (usb, expressPCI, , etc)
So I ve set High performance plan and I ve modified it a little bit, only screen brightness when no ac connected and now all works correctly. I start the system (no ac connected). Then I suspend / wake, hibernate/resume the system several times being ac no connected and the problems are gone. 3g connection is very stable. No crashes from standby to hibernate state. No sd missing problem. So by now I will keep in this "High Performance" modified state
pd. So It seems that a plan is compounded by customizable parameters by the user and hidden parameters)
Now, those who have not installed SP1. Is this really no issue for you? Or have you always been on power or always used “High Performance”?
Well, even when I plug in my external battery and the green light indicates that the machine has been plugged to power, even then it only works in “high performance” and not in the two other modes.
Very strange!
S.

3G connection always going down

I don't know if there is someone always experiencing this but my connection, through modem, is always dropping under Vista in SnapVue it works correctly... Does anyone has this problem also?

Change your power mode to "high performance" in vista, reset snapvue and see how it goes from there.

I find that SnapVue causes most of the issues with 3G...if the problems persist I do a soft reset - everything is usually fine after that.
AI also have the weather update set to manual and the email too - if I leave them on auto they tend to interfere with the Vista side when I'm wanting it to work flawlessly.

I agree, make the WM side as inactive as you can, this improves the stability of 3G considerably.

aner said:
I agree, make the WM side as inactive as you can, this improves the stability of 3G considerably.
Click to expand...
Click to collapse
After testing all that was said here I found out that the best way to keep it stable was choose high perfomance in energy profile of VISTA.
Found also that what happens is not loosing 3G connection, in fact, what happens is that I ear a sound, equal to the one when you disconect a device from usb, and a couple of seconds after I ear that sound again, like if you connect something to the USB ports.
So what happens is like if VISTA lost the connection to the 3G modem hardware. I've tried to deactivate power management for USB, through device manager, but that doesn't change this behaviour, the best way I found was choose high perfomance in energy profile of VISTA.

Hi,
yes, that has been said a thousand of times in other threads.
It is like this:
3G + power adapter = all modes work.
3G + battery = high performance only works, but you can use the settings of "balanced"
S.

Modem on Vista Issue:
I now have 2 SIM cards and have setup 2 modem connections, one for AT&T and other for Fido(Canada).
Now, neither one of my modem connections will work with Vista side of Shift.
I have a stable Edge/GPRS connection on Fido where exchange/gmail/weather work, when I switch to Vista, no modem connection.
I have done the following:
have Shift connected to AC power/have power under high performance
have reset snapview a number of time
do not play with modem setting in Communication Manager in Vista
I cannot get the modem to work in Vista, in fact, I was in US 2 weeks ago and was able to get modem to work for 2 days (was able to make Skype voice call on HSDPA network) under Vista
I called HTC tech support, they have so many new people that know squat about the Shift, they claim they will call me back later tonight.
What am I doing wrong!!!!!!!
Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !
Edit/Delete Message

Update
Hi,
I think I have found the problem.
I liberated my Shift late on weekend.
In order to have Vista side to work, I need to attach to Vista via the USB tool.
Once I did that, it looks like I have my Fido connection.
I will test later today.
Dave3211

How to use Wifi in Liberated Snapview

This is one of the oldest tricks in windows mobile history I used this since I had my himalaya on 04.
Steps:
1. Liberate Snapview
2. Connect vista to wireless
3. Attach snapview to vista
4. Open WMDC and Click Mobile device settings
5. In the "This computer is connected to:" field set it to internet then ok!
You should now be able to use wifi while in snapview but it will drain heaps of battery as compared to running snapview alone. It would definitely be better to have bt, wifi, and sd running on snap view rather than having to open vista.

Sorry that if you had Vista turn on, what the point to use the Windows Mobiles?
My WM6 is responding much slower compare to the Vista when access the internet.

the point is when there is wifi and you just want to trip using wm then do this.

Can't say I can see the point of this either. If I've got boot Vista to use WiFi, I might as well use Vista for internet access. Currently, I use WM as a low power browsing solution and as a Citrix client, and it works very well for me. If we can get SD card, I'd use it for a whole lot more, but things have gone quiet on this front. Personally, I think we'll see GPS shortly, but I don't think that the SD/WiFi/BT are physically connected to the WM part of the machine so will never be a native option - I'd love to be wrong on this though.
Just my opinion of course, and other peoples mileage may vary considerably!
Regards,
Dave

My guess is that it is conencted, but in such a way it doesn't answer to the WM side until something is done for that. By default, It's probably hooked by vista, even when vista is turned off.

Problems with internet connection on vista side on HTC shift

Hello guies! PLS help!!!! I have a problem with internet conn. on vista side on my shift. it presents on snapview and works normally. but on vista side dispate of presense of 3g in connection centre, no internet connection is appear. I made hard reset of vista by f3 in boot regime hard reset of snapview but no results. Tell me pls what's wrong. how can i correct this

3G Connection Issues
I am not an expert, however, now feel like one after my experience with Shift.
Have you liberated Shift? If yes, you need to attach using USB Tool and connect via Internet Sharing
Are you using multiple SIM Cards, if yes, I found having 1 connection seem to work best
In the other posts, make sure you use high performance on battery settings with using battery
dave3211

Patience... patience...
Sometimes it's REALLY GOOD to wait a minute or 3 before one must conclude that stiff ain't working...
If all goes well, I must wait some 90 seconds after booting Vista, to get 3G network passed from WinMo to Vista.
I NEVER run the USB TOOL ever !! I do get internet from WinMo just like that. Even the liberated version does it by itself....

When in Vista: Open Control Center (button on top right of front face)
Tap on MODEM icon
After a few seconds or so you should see in top right of control cent window that you have connection to H/3G/E etc etc - one of those at least and the modem will now say ON and be annotated with the carriers name
HTH

How to ActiveSync while SIM Card is plugged in?

Hi
I know this is a dumb question, but I am not able to ActiveSync while HSPA is turned on. Can I do that, with Tilt I could do that I think. Any insight is greatly appreciated.
Hah. I found the mistake I was doing. I had to turn on Internet Sharing before ASyncing them.
Thanks
Ram

saiweb said:
Hi
I know this is a dumb question, but I am not able to ActiveSync while HSPA is turned on. Can I do that, with Tilt I could do that I think. Any insight is greatly appreciated.
Hah. I found the mistake I was doing. I had to turn on Internet Sharing before ASyncing them.
Thanks
Ram
Click to expand...
Click to collapse
---------\
Are you talking about syncing the local SnapVue instance ?
I noticed that with the "ThaiHugo" ROM, the USB tool is different than the one provided by MoDaCo's USB tool.
The USB tool that is in ThaiHugo's ROM , IMHO, performs WAY worse than the MODaCo's USB tool. ModaCo's USB tool always get's a sync, and always launches Windows Mobile Device center by itself.
I also noticed that when trying to "plug cable in firest (TYPO!!) the USB tool will try get on HSDPA network.
So I also found out that disabling the SnapVue Modem will help get an ActiveSync.
Will try your trick too
@ ROM builders out there : Please put back the modaco USB tool, without the typo, and it's also a little different in text Attach/Detach to vista
that tool seems way better.

Agreed
lucid said:
---------\
Are you talking about syncing the local SnapVue instance ?
I noticed that with the "ThaiHugo" ROM, the USB tool is different than the one provided by MoDaCo's USB tool.
The USB tool that is in ThaiHugo's ROM , IMHO, performs WAY worse than the MODaCo's USB tool. ModaCo's USB tool always get's a sync, and always launches Windows Mobile Device center by itself.
I also noticed that when trying to "plug cable in firest (TYPO!!) the USB tool will try get on HSDPA network.
So I also found out that disabling the SnapVue Modem will help get an ActiveSync.
Will try your trick too
@ ROM builders out there : Please put back the modaco USB tool, without the typo, and it's also a little different in text Attach/Detach to vista
that tool seems way better.
Click to expand...
Click to collapse
Yes. You are right, even the internet sharing is not always working. It is highly unstable and if you turn on internet sharing, you have to change the activeSynch Connection properties on Vista side to allow data connections, and you will lose the internet on vista (strangely liberated SnapVUE with Modaco used let Internet on both the sides even without turning data connections allowed on ActiveSync). I will try yours.
Thanks
Ram

lucid said:
---------\
Are you talking about syncing the local SnapVue instance ?
I noticed that with the "ThaiHugo" ROM, the USB tool is different than the one provided by MoDaCo's USB tool.
The USB tool that is in ThaiHugo's ROM , IMHO, performs WAY worse than the MODaCo's USB tool. ModaCo's USB tool always get's a sync, and always launches Windows Mobile Device center by itself.
I also noticed that when trying to "plug cable in firest (TYPO!!) the USB tool will try get on HSDPA network.
So I also found out that disabling the SnapVue Modem will help get an ActiveSync.
Will try your trick too
@ ROM builders out there : Please put back the modaco USB tool, without the typo, and it's also a little different in text Attach/Detach to vista
that tool seems way better.
Click to expand...
Click to collapse
This is called the placebo effect. You think it performs better so it performs better.
The modaco version is the same exe with the text ressource edited.
Try to use high performance power mode toget reliable connection.
But if it make you happy, I'll add it in my next versions

thaihugo said:
This is called the placebo effect. You think it performs better so it performs better.
The modaco version is the same exe with the text ressource edited.
Try to use high performance power mode toget reliable connection.
But if it make you happy, I'll add it in my next versions
Click to expand...
Click to collapse
Cool. we are getting another version, is it going to be pretty soon?

I didn't want it to perform noticably worse
For 2-3 months I've been using nothing but the ModaCo liberation tools and USB tools with the original ROM, in this time, (always using high performance) I've rarely had to "play" with "attach to vista" , "detach from Vista" , it would work on first try. SP1 was installed
After flashing the new ROM with GPS enabled, the provided USB tool, with the typo in it, rarely is succesful in establishing the activesync connection, one really has to go to comm manager and shut down the Radio.
All the other settings always remained default after a clean vista install + SP1
The problem occured to me instanly after trying the new ROM, and because of the typo in it "attach cable f i r e s t I seriously doubted the originality of the tool. It looks like a modified modaco version.
I agree placebo effects are real, but that's when looking for a cure, which I wasn't.
If all that is changed in there is text, then I am really in the dark with my problem, as everything pointed to the adapted tool until your remark.

If you use the modaco tool, does it helps?

lucid said:
For 2-3 months I've been using nothing but the ModaCo liberation tools and USB tools with the original ROM, in this time, (always using high performance) I've rarely had to "play" with "attach to vista" , "detach from Vista" , it would work on first try. SP1 was installed
After flashing the new ROM with GPS enabled, the provided USB tool, with the typo in it, rarely is succesful in establishing the activesync connection, one really has to go to comm manager and shut down the Radio.
All the other settings always remained default after a clean vista install + SP1
The problem occured to me instanly after trying the new ROM, and because of the typo in it "attach cable f i r e s t I seriously doubted the originality of the tool. It looks like a modified modaco version.
I agree placebo effects are real, but that's when looking for a cure, which I wasn't.
If all that is changed in there is text, then I am really in the dark with my problem, as everything pointed to the adapted tool until your remark.
Click to expand...
Click to collapse
I use the ModaCo version (which is just the original with the spelling error fixed and the Vista texted added) from the liberation; however, I can not reliably synch the two sides when my radio is operating (even on GSM only). This is also during High Power and the Shift plugged in.
It doesn't really bother me all that much, the synch is quick and I can easily connect and disconnect the "mobile phone" without much concern. It just highlights that the problem you describe is probably one of those bugs a computer gets for what ever reason that is not similar to anyone else.
It may be some program on the Vista side is running that is upsetting the "USB" connection.

thaihugo said:
If you use the modaco tool, does it helps?
Click to expand...
Click to collapse
I have not installed MoDaCo's ShiftPack+Liberation after installing your ROM. I will try that.
Onething I noticed that is different from Stock ROM+Liberation is turning on ActiveSync (USB Connection) will sacrifice the Internet connection on Vista. You still could surf on WinMo side, but not on Vista, even if you turn on Internet Sharing on WinMo side. It seems that applet is not working at all. If I hook it to my Tilt and turn on Internet Sharing on Tilt, I could surf on Vista while I turn off modem on Shift. I will try to install MoDaCo shift liberation package and let you know the results.
=============== I have installed MoDaCo tool and tried ==================
Results after installing MoDaCo ShiftPack.Liberate tool:
1. The system eliminates you from ActiveSyncing altogether by having to USBConnects.
2. You have to uninstall ShiftPack.Liberate and hard-reset your WinMo to re-establish ActiveSync again.
3. The only stable solution is turn of Modem and you get ActiveSync, once you are done syncing turn on modem and sometimes you need to restart Vista (don't know the reason yet, why I have to restart Vista though) to get internet established on Vista Side, WinMo side no problem.
thanks
Ram