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Hi Guys,
New to the ppc scene, so please be gentle!
I've had a search through the forum, and can't find the answer to my problem, so please help me, if you can.
I have just been given an imate jam by my dad, his old work phone. It hasn't been used for approximately 6 months, so I had to charge the battery (and back up battery) to get it up and running.
Now I've got it charged up and switched on I've encountered a problem:
When I connect my Jam to my PC (XP Pro) it lights up the charge LED but then nothing, no installing drivers or anything. When I start activesync it doesn't see the Jam, when I go to device manager on my pc it's not there.
The Jam has also reset itself a few times, so I was thinking I should upgrade/reflash the software - but I can't do that when the PC doesn;t see the Jam.
Have I missed something, done something stupid or is the Jam knackered? Any help would me muchos appreciated
Many thanks in advance.
My device is an imate jam, details below:
ROM Version: 1.03.00 WWE
ROM Date: 11/01/04
Radio Version: 1.01.00
Protocol Version: 1337.38
Ext ROM Version: 1.03.163 WWE
Not sure if this helps anyone help me with my problem, but thought the more information the better!
Thanks in advance for you help
Check your connection settings in ActiveSync.
Ok, I've just tried the settings you suggested, though for some reason I can only select COM4?? I'm using activesync version 4.1.4841.0
When I try and connect I get the error shown in the attached image
Although some have had luck with AS4.x, others as well as myself have experienced that it doesn't work very well with the Magician. Use AS3.8 and it works flawlessly.
ok, I've changed to activesync v3.8 and still no joy - it just goes in circles looking for the device on COM4
I'm showing:
COM1 Not Installed
COM2 Not Installed
COM4 Available
Infrared Port Not Installed
USB USB is Available
This is driving me crazy!!
Normally when the magician is plugged in to the usb port, windows should recognize this and go through the usual driver installation procedure. If not disconnect the magician, switch off all settings in AS and reboot your PC. After the PC has booted and you logged-in, connect the magician to a different usb port. If the windows plug+play install routine does not appear, go to control panel and add the device manually. Once the device is added, then put back your settings in AS.
ok, 2 reboots later!!
when I connect it (on a different port) all that happens is the LED goes Orange to indicate that its charging - no drivers are installed.
When I go to Add Hardware it can't find the Jam (tried changing the port) and if I go to device manager its not there (not even with a ! Warning next to it).
I'm now trying to add it from a list, but I can't find imate or HTC in the list of manufacturers.
I'm totally stumped, this is insane!
Any more ideas?
Try hard resetting the magician then check AS settings in the magician also.
I've done a hard reset and rebooted my pc again, still nothing, even when I try and add it manually.
I've even tried connecting in bootloader mode, but that won't work either!
Could it be a hardware fault? Or more likely a software thing?
Not being recognised
Hi
I had the same problem today, it turned out to be a faulty cable(brand new spare). I used a different cable and all is good.
:wink:
I've now tried 3 different cables, 2 latops and a desktop PC and am having the same problem no matter what - I reckon my Jam's screwed up somehow!
Take a look on the connector, try to clean it(with alcohol preferably and with battery out of jam). You have to have AS installed before you connect the jam to pc for the first time, otherwise it will cause problems. Did you try BT connection to active sync? Did it work? Did your dad experience these problems too?
Ok, there's definately a problem with my device.
I can pair it up via BT and transfer files etc, but as soon as I connect with Activesync I get the same error message as I posted earlier in this thread.
I've tried cleaning the mini-usb port (battery out) with alcohol, still no joy.
Spoke to my dad, says he never used activesync, just used it as a phone and a sat nav, nothing more.........
Starting to get really wound up by this now. Unless anyone has any other ideas (dropping it from a great height??!!) I think I'm gonna have to send it to a repair centre for them to have a look at it
i had an intermittent problem like this wherw windows would say a USB device connected to the system was malfunctioning etc..
It cleared up after a while donno why... when uve connected the JAM, wiggle the connector around a bit and see if anything happens....
The message you get is not necesarilly caused by faulty device, I got that message many times before I was able to properly configure my active sync over BT.
the cable supplied with imate jam looks like a normal mini usb cable but its not.
its different then the mini usb cable. You cant use a mini usb cable (from ur camera,card reader etc.) with your imate jam.
Once I used my camera mini usb cable with imate jam and i got the same error which omhaigh is having. Netither Windows recognize my imate jam nor activesync. I plugged in my imate jam cable and it was all good again.
In short, you need cable supplied with imate jam to connect it with pc.
The Magician's USB cable is a standard one. I've been using various USB cables on my laptop. home desktop, and office PC without any problems.
yeah, it is completley standard, ive used 5 different cables and all work,
I've now tried a whole host of PC's and Laptops at work, using several mini usb cable and bluetooth (both built in and dongle on different machines) following the advice above and in the BT active sync thread.
No matter what I do (including cleaning the ports with alcohol etc) I get no joy what so ever, and always end up with the same result!!
I've read that connecting the device to a pc before installing activesync can cause problems.......I'm starting to think that perhaps my dad's done that and either can't remember or is too embarrassed to admit it! Is there a fix if this is what has happened?
I'm guessing its gonna have to go to a repair centre
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
erixsamson said:
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
Click to expand...
Click to collapse
I had the same problem a couple of times. After a considerable amount of searching this forum, and other sites, I stumbled across a routine which fixed it for me.
With your TyTN connected by USB, on your PC/Notebook open up System Properties, Device Manager. You should find an entry, Portable Devices, showing the TyTn, It will probably have a yellow triangle with an asterix, showing that there is a problem. Right click on that and select Uninstall.
Then disconnect your TyTN and reconnect it. The PC/Notebook should then rebuild the USB driver, and everything should then sync.
HTC USB Sync with Vista
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
erixsamson said:
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
Click to expand...
Click to collapse
Two final suggestions from me.....
Firstly, ensure that you have the updated version of WMDC on your PC/Laptop. Mine is Version 6.1.6965.
Secondly, try deleting the existing partnership(s) on your TyTN. To do this, go to Start, Programs, ActiveSync. This will show you which partnerships are active. To delete them, go to Menu, Options, Delete.
When you reconnect your TyTN, it should set up a fresh partnership.
If this doesn't work, perhaps someone else out there could offer more advice.
Still not working
Hello Syd,
Thanks agaon for your kind help.
I've been travelling a lot these last weeks, sorry for the late answer.
I'm using the same version of WMDC as you.
I've also reset the partnerships.
It still does not work. Each time I reboot my phone it will loose the ability to establish the USB connexion with the PC. Fews days (sometimes weeks) after the connexion will work and I don't know why.
I'm sure this is linked with the phone, not the PC.
I've read somewhere in this forum it could be linked with the automatic time zone adjustment. I have the feeling it is linked with that, as my problems initially started while I was travelling in foreign countries.
I've seen somewhere that I should disable the automatic time zonbe adjustement, but I cannot find this option.
ALso, since I've created user defined alarm clocks, I have a very long list of alarms when I reboot the phone. I think some "events" are locking the phone, I just don't know how to fix it.
Maybe I should perform a full reboot, but I dislike doing it as I've installed many applications on my phone.
Thanks again for your help.
Best Regards, Erix.
Have you tried going into the usb to pc setting on the device (setting - system) and unticking advanced networking support?
advanced network
Yes, for sure I've tried this option.
Sometimes when I enable / disable this several times, it will eventually activate the USB connexion.
It used to be a workaround in the past, but it does work any longer.
A little bit like if there is a growing list of "events" which prevent the USB connexion from being activated. I really would like to understand what happens.
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Vista SP1 and USB
winnebago said:
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
Click to expand...
Click to collapse
No I don't use SP1. I let the system installing updates and fixes automatically, so I don't know whether that USB patch you mentioned has been installed or not. I'll have a look at it... I'll also install the SP1 ASAP.
Thanks for the tip.
winnebago said:
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Click to expand...
Click to collapse
It is not the cable, I've bought a second one to check, and it behaves the same... And sometimes it works.
Hi,
I have an imate jam and my lcd was broken, I wanted to change it but I can't find the device in windows and also in active sync .
Is there a way to know if the mobile is a live?
I forgot to say that for the moments I have not got the battery.
Please help me to save it.
I forgot to say that the red bright and it often make a beep when I plug the usb, I have now in windows device manager unknown device .
I also test with other cables...
hi guys,
i have searched the forums for wm 6.5 ROM, but lots of them are still in beta phase,have bugs or slow.
can anyone give link to a stable WM 6.5 ROM for my xda orbit
Thanks in advance
...
6.5
Babbelut ROM WM6.5-28005 v0.3 NLD/WWE
*spb mobile shell is great, he is currently developing beta rom
http://www.sendspace.com/file/97d3p7 (download link for v.3)
http://www.megaupload.com/?d=ZTXWO4D7 (download link for v.Beta)
Downloading it now, will check it later on. THX
Was about to create topic but found this and hopefully will try this and hope it works on my XDA Orbit 2. I brought it off Cex from Aylesbury and it needs some love and update as i have Windows Mobile 6.1 (eeurrgh) and brought it off cos i thought i can upgrade to Winodws Mobile so i hope these works well for me.
Any introductions of doing that?
Thanks in advance.
First link didnt work. The XDA tried to block it by restarting it themselves. Tried third time. And unlucky.
Second Link. How can i use NBH file for my XDA?
...
Wrong place dude..
this is for xda orbit 1/artemis..
your looking for xda orbit 2/ poloris..
you need to be here..
Rn
Hi all I'm new here. My phone "O2 XDA Orbit" behaving strangely. Suddenly the sound disappeared and I can not hear phone calls directly into the phone, and any other person hears me not(microphone off), and not just one click sound on the screen. If I restart the phone with USB cable inserted into the phone and computer (on), then the sound occurs again(but not in original style, sound occur in to the back speaker not in front ), and phone function almost normally with microphone (on)>>> until the next reboot when sound disappear again and microphone is off. I mention that;.... connection the phone to the computer can not be achieved in any of this cases. The error code (USB connection) connection on my computer is {Code 10(One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it)} who can not recognize the new hardware. In your opinion of specialists in this field what would be done? I think something happens to the ROM which gives errors of hardware power. The sound occurs when I insert into the phone power charger connector and disappears when the power supply plug out ... Please if you can help me with some guidance what I have to do one upgrade of ROM or something? Specification of the phone is:
[*]IPL-3.04.0001
[*]SPL - 3.04.000
[*]OS - 3.4.0.0
[*]CPU - OMAP850
[*]Speed 201Mhz
[*]RAM 64Mb
[*]Flash 128Mb
[*]Data bus 16bits
[*]ROM 3.4.206.2WWE
[*]ROM date 4/18/07
[*]RADIO Vers. 02.67.90
[*]PROTOCOL Vers. 4.1.13.28
[*]EXT. ROM.Vers 3.4.206.101
[*]MODEL of phone -ARTE200
[*]Platform - PocketPC
Funny ...!!! Today I put the phone to the charger and after I removed the plug from the power supply, the sound has returned, but the USB connection to a PC still can not set ...! What should I do? A new version of Windows can install on my phone; without connecting the USB cable to the phone(ex.-of my card micro SD)??
Adryum said:
Funny ...!!! Today I put the phone to the charger and after I removed the plug from the power supply, the sound has returned, but the USB connection to a PC still can not set ...! What should I do? A new version of Windows can install on my phone; without connecting the USB cable to the phone(ex.-of my card micro SD)??
Click to expand...
Click to collapse
have you got activesync or windows mobile device centre installed on the pc?
if yes..
i suggest you buy a new usb cable.
i have this problem with a couple of cables.
"USB DEVICE NOT RECOGNISED"
but when i change to a differant cable, everything is ok.
flashing via micro sd - upgrading windows.
have you done uspl 1.11.cmon?
Thanks for your attention Raving in the first place ...! Data cable has no damage that I checked the same cable with my photo camera and it works normally with PC and I have two more data cables and the problem is the same. It seems weird that the phone do some work once, ...once not. It starts when he wants the sound, and can not find any explanation ... In contrast with the USB connection can not establish anything, something happens to the sound module and USB ...PC see's something, but it's not sure what it is, and says he can not establish connection with the new hardware and it gives me error "CODE 10". in Universal Serial Bus Controller and the Active Sync is instaled on my PC but he don't say a word about this connection...I don't know on what to do...! I must mention that this oddity occurred only three days go and without them I do something wrong ... He grabbed him crazy after a normal operation for a year and a half, because we had no problems with it until now ... I used as a GPS and the phone and I was really pleased with him. By the way, what they mean uspl 1.11.cmon? All data of my phone are in the first post.The phone it was once unlocked by someone else, and now I can use any SIM card from any GSM provider..............I forgot to say that I've rebooted 2 times in general mode and now works but without USB connection sound when he wants it or not................But I think she has lost some registry ...!!!
click 1.11.cmon in my signature.
this will divert you to a tutorial thread.
when you can connect your device to your pc successfully, you should do the uspl 1.11.cmon but not for now. do not try and flash a rom yet either, you will break your device. (thats what uspl 1.11.cmon is for)
id like you to just try the "hard reset".
back up all your data first.
bookmark the page as ill be updating it regularly.
personaly i think its your usb cable, eg:
one of my cables works with a micro sd reader but not my for my device, i understand your cable worked but now does not.. however thats what happened to me.
Sound engages when he wants and where he wants. If I restart the phone, sound disappears and microphone stop; and I can not talking on the phone. Enter data cable from PC to phone, and give the phone restart. Once the phone is starts, sound appear but only in back. When talking on the phone sound very loud and sounds of the touchscreen controls can not disconnect the rear speaker who remains engaged and does not want to disengage it from the normal operating mode. Another job here would be that when inserted in the charger cable, the sound is right: each speaker and microphone or operational. If I remove the plug (charger) of phone then the phone function normally just like before, but without USB connection. If I plug "USB cable data" on the phone, to the desktop I see message "One of the USB devices attached to this computer has malfunctioned, and Windows does Not Recognize it. USB Device not recognized." If I unplug USB cable from phone the sound disappears, and what I have to do is to start over again.......!!!!!!!!!
I tested all data cables, and are ok. The problem is hard. The hardware has a technical failure which somehow blocks the data on USB. Battery power consumption is higher and the battery is discharged rather quickly than it was before the cage. At night when I charge the battery full, morning at 10:00 is only 30/40% of capacity. But what is even stranger is that: when I connect phone to PC, in device manager shows me the new hardware (Mobile Device) but after a few seconds there appear a connection error code (CODE 10) that is the hardware can not start. Active sync has not started when the fault occurred..... In your opinion what should be done in this case? ... Should contact a service or ... in any way I can test something before others get the screwdriver into my phone?
sabih00 said:
hi guys,
i have searched the forums for wm 6.5 ROM, but lots of them are still in beta phase,have bugs or slow.
can anyone give link to a stable WM 6.5 ROM for my xda orbit
Thanks in advance
Click to expand...
Click to collapse
Thanks, i will test...
The connection was made the first attempt. After a week of "digging" through all possible places I noticed that the connection was obstructed by the firewall.PFFFFFFFF ..... Finally found! The FIRE WALL(on PC) settings to be set: ADD PORT------ "Outbound UDP ----5679" -on exceptions tab....See this:http://www.microsoft.com/windowsphone/en-us/howto/wp6/sync/activesync-troubleshooting.aspx?WT.mc_id=FWLink
TKX Raving U're the best...
...
Adryum said:
PFFFFFFFF .....FIRE WALL
Click to expand...
Click to collapse
lol, i didnt think about the fire wall being the problem.. typical that it was something that simple.lol although it did sound like a dodgy usb cable..
thats something ill remember
have a good new year dude!
guys i am having a problem....whenever i try to install any ROM i get error 224 device not responding......my htc is connected through activesync.....what can be the issue...i am using windows 7.
..
raving_nanza said:
ERROR [224] : DEVICE NOT RESPONDING
check the ActiveSync connection and run RUU again. if problem continues, uninstall active sync and re-install.
Click to expand...
Click to collapse
1. unplug device
2. re-connect device to pc
3. wait for active sync/wmdc to connect
4. run ruu
5. if error continues unplug device
6. uninstall active sync/wmdc
7. re-install active sync/wmdc
8. restart pc
9. go to step 1.
Rn
quertz?
Hi raving nanza,
you did a great work with BAB v03.
It works great. sometime the touchpanel reacts slow but good.
But i can't change my touch keyboard from qwerty into qwertz.
HKEY_LOKAL_MACHINE\System\CurrentControlSet\Control\Keyboard Layout\"Active" is "00000407"
Thats the German code - but still having Qwerty?
HKEY_LOKAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD\"TaskManVKey" is "0x23"
HKEY_CURRENT_USER\keyboard layout\Preload\1\"default" is "000000407"
What to do?
...
che.bike said:
Hi raving nanza,
you did a great work with BAB v03.
It works great. sometime the touchpanel reacts slow but good.
Click to expand...
Click to collapse
thats Babbeluts rom, not mine!
i merely suggest it to the other users
ill look into your qwerty to qwertz keyboard, when i find out ill post it here and ill update the tips&tricks thread
Rn
Hello,
when I start my mini, I see only three colours screen ( What can I do? WM can´t starts and ActiveSync don´t find my mini when I connet it to PC.
Please help me...
http://forum.xda-developers.com/showthread.php?t=1041988