I just want to verify it's not me - Is anyone having troubles surfing via the mogul or tethering? I can only resolve google.com and some shoutcast stations.
Coodaddy
I am also having trouble while surfing. I thought it was something wrong with my phone, but i guess im not the only one
No problems noted here...
Philadelphia, PA
none here either (Bayamon, PR). have you called Sprint yet?
Me too in Chicago. Since mid afternoon yesterday. Spend 40 minutes on hold waiting for Sprint TS and was "disconnected"
ok,
it looks like it's clearing up now. I did call Sprint and they denied anything being wrong, but obviously they found something and fixed it. I know I'm not the only one that had trouble. Quite a few fellas over at the 'other' site had the same issues.
Coodaddy
eieio- said:
Me too in Chicago. Since mid afternoon yesterday. Spend 40 minutes on hold waiting for Sprint TS and was "disconnected"
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Click to collapse
If you're paying for minutes then I'd call them back and see if they'll credit the minutes back to you. A friend of mine who is a Sprint customer had to wait as long as you did and then was "disconnected" also. He called back, waited an hour and then got his minutes back.
Just a thought.
was having trouble yesterday, but was working fine this afternoon (chicago area)
i was able to get aroudn the problem yesterday by using a different DNS server, it was probably just a cache update, it happens on all ISPs from time to time
that happens from time to time for me. I have to clear the broswer memory and temp files. Reset broswer and it works fine.
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
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Click to collapse
I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
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Click to collapse
Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
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Click to collapse
I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
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I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo
Ok to make a long story short i was over at the sprint forums and I was talking to a rep how I had huge text message delays like 6+ hour delays.. they would get my messages quick (people I send them to) however the message I would get back from them is huge..
Anyways they checked the tower in my area and it was find however they noticed my handset had a few messages trying to get to the device but unable to.. something like m buffer (2).. anyways he gave me some short codes to try before doing a reset.. and thats where I have my issue now...
The first one I did was the handset activation one I guess and I saw no change.. so I did the reset and now I'm getting a SMS Error Radio Interface Resource Shortage error.. unable to make any calls without hearing a error message recording.
in his message to me he said that for the reset I would enter in the code and all and it would reset but it just hangs at saying "Please wait while committing change..." it's been like this for at least 10 min.. and to make sure it was nothing in the background I wiped the phoen clean and tried to do it again and same hanging up...
Any suggestions?
OMG.. Sprint CS...
So I signed up with the Sero plan when I got my Evo because of the referral code and whatnot.. So I call Customer service and I could already tell when the guy spoke the first few lines that he was going to be a handful and sure enough I gave him my phone number and account name and he was Like...
OH wait this account is locked and I say to me locked what? and He was like this is a company phone and you need them to call and I'm like what are you talking about... I've never had this issue before with anyone else..
So he gives me some number 800-927-2199
and I can see it now.. I call and they are going to send me back and forth...
Reason why I'm calling sprint now is while the Sprint rep on the sprint form helped me I'm left with unable to make calls (gives a switch and error code) and SMS does not work.. oddly data works...
*edit
Wow what a ride.. it's a pain if you call from another Sprint phone under another person's name...
Anyways I called and a guy who I knew by the sound of his voice was going to give me a hard time and as soon as he saw my account was a sero plan he was like I can't help you and gave me the number for the business end of Sprint.. I called back again and I got this nice lady that helped me and then when she was unable to do anything she sent me to tech support and they were able to help me.. I did not get any of those pending messages yet.. but I did send a message between the two phones and it's really fast like 2-4 seconds.
also it pays to call back more then once.. you would think they would all get the same training but it's like hit or miss with Sero people..
Ok so i have not had to call sprint tech support late at night in a bit granted . but when did they kill tech support at night ? or basically not during business hours ?
(RANTING)
my phone keeps losing signal. ( the phone makes the sound like when your have to reset radio after PRL update ) its been going off and on all night so i try to call sprint like 6 times trying different prompts. called 411 and it made it through as i tried *2 *3 Voice Mail ... nothing was calling out . i called my phone from land line and it rang and rang then VM and i never got the call. i have not received VM i left myself... text would not work till i turned on WIFI... GRRRRRR really #@$ 80 bucks a month . im a light user and i cant get some help? really ? i thought sprint was getting better with tech support ...
you're so mad your typing sucks...but that's not an insult. just kinda funny. Solution:
root phone, flash CROM, flash a modem.
OR
Take hammer, smash phone.
DONE.
Turn on airplane mode at night to stop the beeping of loss signal and then take it into a sprint service center.
FAiled the first time, rebooted, still sitting on activation screen after about 10 minutes. I turned off old phone prior to attempting activation.
Shouldn't take long. Keep in mind that VZW just started shipping these so if there are any hiccups they could stack up quickly.
I would give them a call.
Hey
Just a question
Can you try posting a screenshot of what you see here?
It would be great to see what this activation screen looks like
Thanks!
I had the same issue. Verizon told me it was because I was coming from a 3g device. I went to the store and they activated it for me. You may be able to call them. I just happen to be near a store.