Hi,
After installing wm6(it's up and running great), i have a problem with Active Sync 4.5 on my XP, it gives me an error "USB device not recognised". So i tried to run installation again, when i put BA in Boot Loader mode it comes up with a message "Serial" at the top of the screen and "v2.08" at the bottom.
I have been reading a few threads and from what i see it should read "USB"
at the top.
I have verified that my cradle and PC are working, i have done a clean XP installation and new Active Sync 4.5 install and i still get the "USB device not recognised" error.
Any ideas on how i could solve this problem.
Thanks
USB problem
Is your cradle plugged directly into a spare usb port. (ie NOT a usb hub) It will NOT work if plugged into a hub.
good luck
griffo
Related
Hello,
** I posted this in the Windows forum but I have since flashed to Android and the problem continues so i'm posting on here for hope that someone will help **
I recently successfully installed Windows Phone 7 rom onto my HTC HD2. The phone was working fine and would charge the battery when connected to a dedicated charger on the wall plug as well when it was plugged into another computer. I recently attempted to plug the phone into the computer via USB only to find it wouldn't recognize it ,no prompts on the computer or the orange light on the phone. I turned off the phone, removed the battery for several minutes, I started the phone up again and it would boot into Windows Phone 7 normally without any errors but still it would not be recognized by the computer or allow itself to be charged by an external battery power. I had read somewhere that if I where to select Mass Storage option off the bootloader that it would charge the battery and create a partition on the computer. Huzzah! the computer recognized the partition, but the battery still wasn't charging. Here are the direct steps that I took since I got the phone:
Phone: HTC HD2 T Mobile
1. Unlock the phone (successfully)
2. installed HSLP3
3. Flashed Radio leo 2.15.50.14
4. Installed/Flashed MAGLDR113
5. Using USB Flasher installed the LEO70_ROM
6. Flashed Android 2.2
That's all no settings afterwards were messed with, and Windows phone 7 came up normally and worked perfectly.
Side notes:
-I have tried multiple micro USB cords and different Socket Wall Chargers.
-I have tried multiple computers that never had the phone installed on it before and it won't recognize it.
- USB Flasher on MAGLDR does work, the phone recognizes that it is connected to the PC and the PC installs the drives when applicable.
- Boot loader (multi color screen) also isn't recognized on the computer when connected in that mode.
- I have used USDEVIEW to uninstall all USB connections installed previously on the computer and still it does not pick up the phone.
Any assistance is greatly appreciated.
Thanks,
Mr_Pickles
I have a question, when you connectcyour HD2 to your computer via USB while in bootloader you do not get USB in the white bar of bootloader or HTC USB sync in the safe to remove device?
Have you checked your battery pins on your HD2 to makecsure none of them are out of alignment or bent in any kind of way?
Also your HD2 should show up as MAGLDR in the safe to remove thing when you havecit connected to your computer and select option #4 USB Mass Sty or option #5 USB Flasher.
Hi T-Macgnolia,
Thank you for getting back to me so quickly, please see below for answers to your questions.
Q: When you connectcyour HD2 to your computer via USB while in bootloader you do not get USB in the white bar of bootloader or HTC USB sync in the safe to remove device?
A: No it doesn't, the White bar stays at "Serial" and HTC USB Sync does not appear on the "Safe to remove Device" section on the computer.
Q: Have you checked your battery pins on your HD2 to makecsure none of them are out of alignment or bent in any kind of way?
A: All battery pins are straight, there are none that are bent or out of alignment.
Q: Also your HD2 should show up as MAGLDR in the safe to remove thing when you havecit connected to your computer and select option #4 USB Mass Sty or option #5 USB Flasher.
A: Yes, it does show up in my computer in the "Safe to remove" section when plugged in during option 4 USB Mass Storage and option 5 USB Flasher. The phone also recognizes that it has been connected to the computer while in the USB Flasher mode, so I'm still able to flash other ROMS.
I hope this helps you diagnose the problem. Thanks again for your help.
Mr_Pickles
Ok from what you told me you still have working data connection via your micro USB portcon your HD2. The no USB in the white barcode bootloader could probably be fixed by downloading and installing the most recent version of ActiveSync or WMDC from Microsoft, depending on which Windows your computer uses. Those programs contain USB drivers for Windows Mobile devices. But that is just for data transfer not for power transfer.
It kinda sounds like you maybe, and I stress maybe have some problems with the power pins on your HD2. If you have access to a multimeter you could pull your battery outand plug your charger into your HD2 and test from the positive pin to the negative pin (look at the battery to tell which is which) to see if you are getting voltage to the battery.
My best suggestion to you is to flash a Windows Mobile ROM to your HD2 and see if it is charging then. If it does charge you know your micro USB port is working, if it does not charge you have a faulty USB.port. Download and install the above mentioned ActiveSync or WMDC to regain your HTC USN sync while in bootloader.
Hi Mr_Pickles did you ever find a solution to your problem, im having the same issue with my HD2
Yes, I had exactly the same issue. Think it is Window7 related. Found myself a PC with XP, installed active sync 4.5 and solved it
Hi guys ,my problem is that when I connect my phone via USB cable at first there is no problem, data transfer , windows mobile device center, everything is OK. But when I want to flash the phone pressing vol-down + switch on/off keys the phone is not connected to the PC. And I can't flash it. Also the phone wouldn't like charge trough the charger ,only with the data cable. Is it possible to have any liaison between the problem with charging with charger and no-connection when try to flash.
Also my phone was to the service for touch-screen change ,is it possible the technician make any mistake ? Cause I think that if he make a mistake with the connector nothing gonna work ,but it works at different situations.
Regards!
check to be sure USB SYNC driver installed correctly and also try a different usb cable.
I'll try but there is no logic ,the cable works when charge the phone, works when is connected to device manager but doesn't works when flashing ?
exactly. the device requires different drivers.
1. there is internet sharing and disk mode (which works with all computers, because those drivers are in the operating system)
2. then there is one driver for syncing
3. and another one for flashing
it is not the same kind of data transfer, which is why you need a different driver. but the thread "[tut] updating htc sync drivers" should cover all your windows vista/7 driver needs and a tutorial on how to install them, which in case of a x64 system can be fairly complicated.
if you already have hspl installed (which you can determine by entering bootloader mode and looking whether it says 1.56Olinex), you can also flash using the sd car method. put a rom of your choice on the sd card, name in BLACIMG.nbh and enter bootloader mode, you will be presented with options to flash the rom.
Ok, but in instructions at the thread you give me is written that I have to start making the steps after I see "USB" on the flashing screen. But I don't see it, it's only "Serial". And now what ? I know that if on the screen i written "USB" the phone and the computer are connected and there is no problem to flash ,but now what ?
well, before you start, put your device into bootloader mode. it will show "serial", then connect it to the pc. test your connection using mtty 1.42 (you'll find several download options here in the forum).
the connection settings for mtty are USB 115200-8-1-No-NONE-None
if it works, connect and press enter, the command shell should show USB> then.
if usb is not present in the connection settings, your connection is not established yet. proceed with the tutorial then. during the entire procedure, the device should remain connected to the pc in bootloader mode, so you install the driver for the right device state.
Hello,
I've problem something like this. Few months ago when i was conecting my phone to computer was everything OK, activesync, disk drive, but now nothing, just charging the phone. I've tryed everything in USB to pc zone, but nothing. When i'm going to bootloader it's writen serial. What can be here?
since you already tried all the different connection methods and even bootloader mode does not connect, there are hardly any options left, where the trouble could be:
- the usb port on the blackstone
- the usb port on the pc
- the cable
you can try another port on the pc (or even better, another pc altogether) and/or another cable, like from a digital camera, an external hdd... (many devices have mini usb cables, you should be able to use either one of those)
Loaded Android on my HTC HD2. Had issues with android, so I went back to Windows. Used the following to load Android
SPL-2.08.HSPL
Radio that support 576 MB RAM
DFT MAGLDR Bootloader v1.13
ClockworkMod Recovery v1.3
Now want to load android ROM again, but USB port will not work when I power on phone holding down volume button. Goes into multi colored screen but I never get USB in the white field. USB works fine when phone is being charged. When plugged into USB port on computer when in Windows mobile, PC does not recognize phone. Searched forums and it seems like a lot of people are having this issue, but no one seems to have the solution to the problem. Was hoping someone could help with this. Thanks!
Are you sure you have Active Sync or Windows Mobile Device Center installed on your computer? You have to have the correct version of this to have the correct drivers on your computer.
T-Macgnolia said:
Are you sure you have Active Sync or Windows Mobile Device Center installed on your computer? You have to have the correct version of this to have the correct drivers on your computer.
Click to expand...
Click to collapse
Yes, I have WMDC installed. My bigger concern is why the connection will not change from serial to USB when I boot into the multi colored screen by holding down the volume button while powering on the phone. If I have the USB plugged in when I'm booting to the multi colored screen, it just displays a white screen where it should say serial or USB.
jnobles1973 said:
Yes, I have WMDC installed. My bigger concern is why the connection will not change from serial to USB when I boot into the multi colored screen by holding down the volume button while powering on the phone. If I have the USB plugged in when I'm booting to the multi colored screen, it just displays a white screen where it should say serial or USB.
Click to expand...
Click to collapse
If I am understanding you correct if you have the USB plugged in when you boot to bootloader(multicolor screen) it only displays a white screen. Does it x the Sam thing if you boot to bootloader and then connect your USB cable? Also I reread your first post and I see you also say your computer does not recognize the device when you are booted into a Windows Mobile ROM and you plug the device in via USB. Now this is really not good as it might mean your micro USB port on the device nolonger is functioning for data transfer. I suggest you connect your device via USB and then go to Control Panel and open Device Manager and seecwhat your device is listed as there, post it back here in this thread too pleased. I have a feeling though that you are just having a driver issue.
T-Macgnolia said:
If I am understanding you correct if you have the USB plugged in when you boot to bootloader(multicolor screen) it only displays a white screen. Does it x the Sam thing if you boot to bootloader and then connect your USB cable? Also I reread your first post and I see you also say your computer does not recognize the device when you are booted into a Windows Mobile ROM and you plug the device in via USB. Now this is really not good as it might mean your micro USB port on the device nolonger is functioning for data transfer. I suggest you connect your device via USB and then go to Control Panel and open Device Manager and seecwhat your device is listed as there, post it back here in this thread too pleased. I have a feeling though that you are just having a driver issue.
Click to expand...
Click to collapse
If I boot to bootloader and and then connect USB cable, it stays on serial and never changes to USB. When I plug it into my computer, the light comes on to show it is charging, but the computer never sees it. Even if I scan for HW changes, it never sees the device. Windows doesn't make the sound it normally does when you plug a device in via USB.
jnobles1973 said:
If I boot to bootloader and and then connect USB cable, it stays on serial and never changes to USB. When I plug it into my computer, the light comes on to show it is charging, but the computer never sees it. Even if I scan for HW changes, it never sees the device. Windows doesn't make the sound it normally does when you plug a device in via USB.
Click to expand...
Click to collapse
I definitely think you are having a driver issue, try this if you do not have a Windows Mobile ROM on your device and see if you can do any kind of data transfer via USB. Try doing some file transfer on your SD card, if you can do this then yes you most definitely have a driver issue. I would then re install WMDC and then boot to bootloader and see if you get the USB in the in the white bar of bootloader that shows you have the HTC Sync connection.
Unable to do any kind of transfer via USB because PC does not see phone as being plugged in when I connect it to the USB. Storage on the phone does not show up under My Computer as additional storage when connected. Attempted to reinstall WMDC and it gives an error saying that it can not install the device drivers. You mentioned Windows Rom, phone is running Windows Mobile, if that is what you meant. Thanks!
jnobles1973 said:
Unable to do any kind of transfer via USB because PC does not see phone as being plugged in when I connect it to the USB. Storage on the phone does not show up under My Computer as additional storage when connected. Attempted to reinstall WMDC and it gives an error saying that it can not install the device drivers. You mentioned Windows Rom, phone is running Windows Mobile, if that is what you meant. Thanks!
Click to expand...
Click to collapse
Try another USB cord, a bad cord could charge the phone but not connect S/W recognition
orangekid said:
Try another USB cord, a bad cord could charge the phone but not connect S/W recognition
Click to expand...
Click to collapse
Have tried 3 different cords, all with the same results.
jnobles1973 said:
Have tried 3 different cords, all with the same results.
Click to expand...
Click to collapse
Man in that case I hate to say it but it sounds like the two data pins in the micro USB have stopped working.
Have you tried another computer?
SOS Help
after replacing the motherboard, my phone now with his new motherboard (used) is not recognized on the computer
when plugged by usb cable it does charge but there is no data changing possibility, as windows pop message say "USB device not recognized"
and I can't even detect it in ODIN with download mod to flash a new firmware or so
tried with different usb cables
different computer
different windows version
mobile is already on MTP+ADB in usb settings
any ideas please ?
I have the same problem here, have you solved it?...
So I have this strange issue, when i connect my phone windows says "Usb device not recognized" and my phone is just charging without any notification for file transfer option. even tried usb debugging no results. When connected in fastboot mode windows doesnt even show usb device not recognized. no action in windows. I have tried almost all basic fixes and also have replaced the entire charging board. The bootloader is locked.... and i wanted to mod the phone but unfortunately it doesnt connect to pc.