Hi All,
My IPAQ 6828 ROM update failed and now it won't respond with soft or hard reset. The battery seems to be charging and that is the only response I get from it. I contacted HP and they indicated that I need to have the ROM reflashed. The problem is I bought the unit in Australia and I am now living in Canada. Canada HP support is unable to help so this means I need to send the unit back to Australia for repair. I don't think it is warranty anymore. I am looking for a way to fix the unit myself or name of a repair center in Canada that can do it for me.
Any help is appreciated!
Sherry
Related
My second hand Qtek 9100 has a problem today... the screen shows nothing but a blank white, the phone still working tho just can't see anything on the screen. ... have to get it repaired. I am living in Vancouver, Canada and no local store can help me repair that.. Does anybody here know a repair service provider in North America? Thanks a lot!
I am having the same problem
Hi there:
I am also from Vancouver and I am having the same problem. I am waiting to hear back from Cingular wireless who is directing me to HTC to see where I can send my Cingular 8125 for repair.
Did you try contacting your Phone/service provider? If your phone is less than a year old, they are suppose to fix it for free.
Beside that you can try http://pocketpctechs.com/main~unit~Qtek_9100-513~area~repairs~action~updateunit.htm
They are located in California.
Please post where you like (rapidshare,...), this dutch rom was installed on my device and now i need it to return to basics.
HTC should give people a backupcd, like when you buy a pc, you get oem Windows. I don't understand why i cannot find it online anywhere, they throw roms to your head at the carriers O2, T-Mobile,....
And totally no support, even no download when registered on HTC site
I think I have more support from XDA forum users than from the company i paid the HTC for... cannot wait till September for WM6 dutch (if not delayed as usual). 1 month without GSM & GPS is impossible.
i bricked mine the first time.
brought it back to the phone shop with the massage "it is broke"
they have repaired without any questions
no such service from your provider?
Slow repair service
Yes, i bricked it also first, rom number was original on startup screen, now it's the 3.7.0000. Received it repaired also without questions, but took 6 weeks, by then the WM6 dutch should be out
Marcus_de_zwarte said:
i bricked mine the first time.
brought it back to the phone shop with the massage "it is broke"
they have repaired without any questions
no such service from your provider?
Click to expand...
Click to collapse
need your urgent help.
Atom Executive.
i had latest abusalsa's rom installed for almost 1month and everything was smooth.
yesterday the phone lost the connection with the mobile provider and started to connect via roaming (indicator Triangle for Roaming was on screen)
tried the SIM on another phone and worked.
tried another SIM on the Atom Exec and same problem.
Soft Reset
Hard Reset
Reinstalling Rom
all efforts lead to 0 result.
took off battery for couple of hours......no results.
so i tried the hard way.....pressed some buttons together and phone went into diagnostic mode and started a series of tests
Keyboard test
Serial test
Screen test
and
Flash test
all passed except from Flash test which failed.....
Flash test referrs to Flash memory?so my Flash memory is damaged?
(thats what i am thinking)
any solution on how to reboot the phone on a normal mode so i can reinstall a Rom?
plz........help ASAP........this is the 2nd day with no mobile.....no friends and family communication....u know what i mean
Did u flash the complete ROM or just the "OS and Extended ROM" part of it. If only these two then try flashing the "All" option using the Abusalza's WM 6.1.
i installed with the ''ALL'' option.
going to a friend in a couple of hours and we ll try together some flashing procedures.
so........update.........
my Atom Exec has a faulty antenna.we opened the device and cleaned up the antenna area.....worked for a while then didnt work again.
here in Greece i can get only HP replacement items.......and as i see from Wiki Atom Exec is the same as HP Ipaq rw6828
wish me luck
update again....
HP in greece refuses to order for me a new rw6828 pcb as i am not an HP customer
i am trying to find on ebay but no luck till now.....
the pcb is tottaly dismantled and i am still thinking what to do.....
i know most of you said goodbye to this model....
but if someone has access to the construction manual or so i would be happy to see it.
thnx
my atom was dead as same as yours 6828 do you get it ok?
i am moving to the HTC touch cruise in a couple of days.
i was so disappointed from the O2 customer support.....
its been almost 2 months i have sent the email with no answer back.
O2 thumbs down for me.
i ll never buy again a product from this manufacturer.
My dopod 838pro has this no gsm problem more than two months. I see there is no solution apart from sending it for repair. I'm from Brunei and there is just no expertise here to deal with the problem. Can anyone give me an or name me a shop where I can get my dopod fixed ? Brunei is neighbour to Singapore,Malaysia and Indonesia. Heck I'd even send this to UK if it's the only place I could get it repaired. Please help. Thanks
My Hermes device too, No GSM. I'm wondering is there anyone in XDA-Dev would be able to help this out?
Cheapest thing to do is buy another Hermes off ebay. Either swap Mainboards or better yet, get a fully functioning one. Would be cheaper than getting fixed as they just replace the mainboard, Most places will just try to get you to upgrade.
Could also be the antenna's bung too. At least if you get a spare you have spare parts...
Cheers...
Hi there everyone Im new to this site so bare with me
[[[This problem/s has been solved. pls read below for details.]]]
Im at a lost when i "reset factory settings" on original Hp Wm6.0 and somehow my radio network "kapoof" no longer there...... Did any one of you had this problem b4, i wonder ? I went to Hp service centre in Sg but the phone was out of warranty and i was pissed when they only quoted me to replace the phone instead of remedy my network problems...
Wifi,bluetooth,gps on this 612c etc works wonderously. Could this be a ripped off from the service centre to get me to pay for my iching fingers ?
I had this same problem with my O2 atom life, i reflash with Wm5 and it works and i am happy that those blood suckers servicemen did not get my money then. I ha reflashed to Wm6 and now "MWG Wm6.5" then and it has been working in perfect condition except for the bluetooth on he atom which i dont border..... my main concern here is this half bricked 612c.
Is there any ShiFu "Master" here could tickle me to the site or a link to re-encode and load the radio signal which was lost during the reset of factory settings, i will be very gradfully to donate couple of "beers".......... Cheers to all the Shifu here, keep up the good work...........
Incidently, i have tried all the roms from Hp website which i had tried online with the HP servicemen and nothing seems to work ! Its driving me up the wall with no mercy / remedy ?
I tried also changing simcards,overseas simcard,unlisted simcard and still "NO NETWORK"
Surely there must be some flashing of the radiofirmware-rom or something like that ? isn't it, MASTER ?
Definately Hardware i am sure has nothing wrong..... bcos i had opened up the phone, check all the attenna contacts but still no network........ grrrrrr !!!
Anyone here,please anyone can help me ?
------------------------------------------
Owned IPAQ hw6960 flashed with new rom from HP in perfect working order now with WM5.1.
O2 MWG Atom Life, Flashed with 6.5 with some bugs with bluetooth but doesn't matter.
Nokia 6220 classic. perfect working conditons.
PS. if you need any help from my working phones, let me know but i am just a beginner, you need to give me good instructions like how to backup safety. I'm into repairing computers,hardware and software so i'm willing and maybe able to help some of you guys who brick yours
write me here [email protected] if i don't reply or i am busy,pls include header XDA-developers members as a subject, we'll see...
deranche.
______________________________________________________________________
Hi there guys, this is to inform All at XDA, i have found my bug and have released my IPAQ 612c.
I should kick whoever made these freaking problem with my network locked So, the problem with my IPAQ was that my IP lock the phone which i was unaware of it........
******to ulock (use enablerapi.cab to unlock it)******
located somewhere in this forum. do a search, you will find it. if you cannot find, PM me [email protected] but no spam pls. hahaha.
Thank you for your replies and concerned tho i solved myself kikiki.
Derek.
ps. God bless all, now i can install new roms and be a chef of ipaq 612c. gigigi.
deranche said:
Hi there everyone Im new to this site so bare with me
Im at a lost when i "reset factory settings" on original Hp Wm6.0 and somehow my radio network "kapoof" no longer there...... Did any one of you had this problem b4, i wonder ? I went to Hp service centre in Sg but the phone was out of warranty and i was pissed when they only quoted me to replace the phone instead of remedy my network problems...
Wifi,bluetooth,gps on this 612c etc works wonderously. Could this be a ripped off from the service centre to get me to pay for my iching fingers ?
I had this same problem with my O2 atom life, i reflash with Wm5 and it works and i am happy that those blood suckers servicemen did not get my money then. I ha reflashed to Wm6 and now "MWG Wm6.5" then and it has been working in perfect condition except for the bluetooth on he atom which i dont border..... my main concern here is this half bricked 612c.
Is there any ShiFu "Master" here could tickle me to the site or a link to re-encode and load the radio signal which was lost during the reset of factory settings, i will be very gradfully to donate couple of "beers".......... Cheers to all the Shifu here, keep up the good work...........
Incidently, i have tried all the roms from Hp website which i had tried online with the HP servicemen and nothing seems to work ! Its driving me up the wall with no mercy / remedy ?
I tried also changing simcards,overseas simcard,unlisted simcard and still "NO NETWORK"
Surely there must be some flashing of the radiofirmware-rom or something like that ? isn't it, MASTER ?
Definately Hardware i am sure has nothing wrong..... bcos i had opened up the phone, check all the attenna contacts but still no network........ grrrrrr !!!
Anyone here,please anyone can help me ?
------------------------------------------
Owned IPAQ hw6960 flashed with new rom from HP in perfect working order now with WM5.1.
O2 MWG Atom Life, Flashed with 6.5 with some bugs with bluetooth but doesn't matter.
Nokia 6220 classic. perfect working conditons.
PS. if you need any help from my working phones, let me know but i am just a beginner, you need to give me good instructions like how to backup safety. I'm into repairing computers,hardware and software so i'm willing and maybe able to help some of you guys who brick yours
write me here [email protected] if i don't reply or i am busy,pls include header XDA-developers members as a subject, we'll see...
deranche.
Click to expand...
Click to collapse
Which FW and OS have you installed ? There's a WM 6.1 upgrade on HP's site (sp40097.exe) ....
Dirk