The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?
Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.
Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Seems a little unfair if they don't seeing as the HD is purely touch screen!
SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item
Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.
Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...
I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.
Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?
Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?
some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best
Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326
You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!
OK I have had my T-mobile Wing aka HTC Herald since last April.
Just a few days ago I encountered a problem with my lcd. And I would like your guys feedback if possible before I purchase an lcd replacement.
My problem is when I slide open the wing my screen starts to fade, (almost making it look like a negative from a picture) after that it starts to fade to different colors.
Now the problem persists when the phone is closed, however if I tap the top of my wing and hold it the screen becomes normal, but once I let go it starts to fade again.
I would like to know if any of you experienced this with ur phone and if a replacement lcd screen will fix the problem or am I sol?
If it helps im running my wing on Open Touch v6.0 WM 6.1 Build 20273.1.3.3
Thanks in advance.
LCD problems
Hello,
I too have some weird LCD problems and instead of creating a new thread I thought of posting in this one.
For the past few months, whenever I get a call or resume my phone from standby mode using the power button the entire screen goes white or sometimes it has green or blue colored lines all over them. I have to keep on pressing the power button few times to get proper display. Also whenever I open the qwerty keyboard the display goes blank. Since I am out of warranty Tmobile is not ready to replace the phone and I contacted the HTC customer service and they told that the display unit and some hardware stuff is gone and it needs to be replaced and will cost a minimum of 170$ and will increase if they had to replace some other hardware.
Please note that, my screen is NOT broken and the touch screen too works fine. Recently the display has gone completely blank or too faded even to see whats there in the screen I could barely see the today screen.
I searched and I did not find any similar issues that other folks have faced. Since the LCD and the touch screen is not broken replacing them is not going to fix the issue, correct? I was using open touch and recently I updated the latest official Tmobile release of ROM 6.26.xxx. I also tried the hard resets too.
Any other ideas/suggestions will be of great help for me. Thanks in advance.
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
handsome22 said:
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
Click to expand...
Click to collapse
link to the thread containing some info about the software... its called my mobiler
thanks for the info
Hi all,
Recently had my HD2 fixed due to a horrendously cracked screen...
However I'm now having some issues with my touch screen
Basically it was all perfectly fine until about a week ago, then I couldnt use the touch unless I pushed in the bottom right hand corner and now it wont work at all...
Anyone got any ideas on what I could do? The guy who fixed it believes that its a dodgy part but I don't really believe him...
B
ba0987 said:
Hi all,
Recently had my HD2 fixed due to a horrendously cracked screen...
However I'm now having some issues with my touch screen
Basically it was all perfectly fine until about a week ago, then I couldnt use the touch unless I pushed in the bottom right hand corner and now it wont work at all...
Anyone got any ideas on what I could do? The guy who fixed it believes that its a dodgy part but I don't really believe him...
B
Click to expand...
Click to collapse
sounds like the ribbon cable from the screen to the mainboard has been either bent/creased/split/not re mounted correctly.
I'd be getting a second opinion and billing the guy who fixed it.
thank you,
I took it back today, complained about a couple of things, like the screen/glass not being plush in the device (if you can imagine that the buttons at the bottom were not raised that's about the height I mean) and there being dirt between the LCD and the glass.
Also brought along the old LCD to draw some comparisons and I think your suggestion was correct:
On the old LCD the cable is glued to the back of the LCD screen and the screen was fitted as expected...
On the device now the screen is raised and the cable is loose, can only assume that its not connecting with something on the MB?
B
yea sounds like its been badly put back together. make a fuss would be my suggestion. not sure what else to suggest.
Who did you take it 2? I need to get 2 HTC HD2s fixed
Ok, so last week I opened my A7 case and turned it on. When it powered up I could see 4 cracks running across the middle of the screen - the narrow way - all the way across.
It show's no evidence of cracks until powered up. I can see a little color bleeding around the cracks also.
Only part of the screen shows a picture - but with alot of lines.
The touch screen still works.
Does anyone know if the screen just unplugs and is replaceable?
I have read that it is the same as an Archos 70 screen.
Will I have to get a screen and a digitizer?
Any help would be greatly appreciated. No answer from Elocity yet.
Looking through the teardown(http://forum.xda-developers.com/showthread.php?t=940323) it doesn't seem to be the easiest task to replace the screen unless you feel comfortable doing so, if you bought it brand new I would get registered for a warranty, give elocity a call and see what they can do for you. Good Luck
dear all
I thought I was a lucky owner of the cool s200.
In fact, almost one month ago, the LCD has begun to be less responsive in the upper right part of the touchscreen. In the same zone I could see some kind of "scratches" or let's call them even "dirt bands".
Icons were harder to be recalled, and the "slide to unlock" feature was taking always a bit more of time and tries.
These "scratched area" was enlarging everyday.. and the more it grew, the less responsive the s200 would be.
Today, the Acer s200 definitely stopped responding, although the LCD shows still bright unaltered background image.
Please, have a look at the picture that I posted here
www .marcofama.it/2011/06/acer-s200-neotouch-problema-allo-schermo-lcd-risponde-parzialmente/
This has been shot yesterday
Frankly speaking, I don't know what happened
I was used to change the transparent cover every 3months, never treated the mobile bad, always cleaned the touch surface with cleaning paper for glasses. Never scratched it with keys in my pocket (always used a sock to protect the phone in everyday life).
Anyone knows what might have happened?
I'll open a RMA on Acer website... but this drives me crazy! A 400 EUR device, treated better than anything else.. cannot go broken like that.
Marco
This doesnt sound like a LCD problem.
There is the LCD display, which does the job to show the pictures and there is the digitizer or the touch panel... These touch panels become unresponsive after some time when they are resistive, like our touch panel is.
You could buy it at ebay and change it on your own to make your touch screen behave well again.
but to be honest, ive never seen this "scratches" before
riotman said:
This doesnt sound like a LCD problem.
There is the LCD display, which does the job to show the pictures and there is the digitizer or the touch panel... These touch panels become unresponsive after some time when they are resistive, like our touch panel is.
You could buy it at ebay and change it on your own to make your touch screen behave well again.
but to be honest, ive never seen this "scratches" before
Click to expand...
Click to collapse
whoa.. thanks for your feedback riotman.
That was my first impression too, as the images were correctly displayed..
I've taken my Acer to the closest Acer point today, and I need to wait for them to analyze it and let me know if that can be fixed under warranty, or not.
I'll keep you posted
thanks for your time!
Marco
Never seen this before on any Smartphone. I think it's maybe a default of connection, or some humidity. It's purely hardware, I think.
i've got the same problem but the warranity ended a month ago and acer won't repair it or take the phone back -.- this sucks..
The neotouch digitizer is poorly sealed, humidity and moisture will eventually find it's way in and start doing what it's currently doing eg, not responding on the oxidized bits.
No solution but to buy another digitizer on ebay and change it,they are cheap and you get the tools to help you do it as part of it.
There is a guide somewhere in here, I'll look for it...edit.. http://forum.xda-developers.com/showthread.php?t=742642
edit again....I bought this one http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=360364252886&ssPageName=STRK:MEWNX:IT