Database Users

Faulty?

Hi, I am having trouble with my Jasjar and it is really affecting me! The problem is that when I am talking over the phone the person on the other side complains that they can't listen to all the things I say, they loose about 1 of 15 words I speak. I have tried using this on many coverage areas, different hours, with Bluetooth and WiFi turned off, etc... I am have installed and tested on my device the shipped ROM and the ROM version 1.13.53 with Radio 1.03.01 Ext ROM version 1.13.137. (I can't try any other ROM because they will cancel my warranty if I do so) I took it to a Support Center of my Mobile Phone Service Provider (Telcel in Mexico) and they tried with other SIM cards (other phone lines and 3.0, 3.5 Volts version) that didn't helped, they told me to use it in the Band PCS1900 and that also didn't fixed it.
So I want to know if my Jasjar is deffective or if this is a well known issue that will be fixed in the next Jasjar ROM Upgrade or that Microsoft will fix for the Windows Mobile 2005 AKU2, or if this issue will never be fixed for this device. Or of my device is faulty?
It has done this since I bought it from Expansys.
Any ideas???
Thanks in advance!
Rodrigo Gonzalez Balsa

Microphone AGC
Try enabling the Microphone AGC in the Settings > System menu. It May help. If it is already enable then try disabling it and see if it make any difference.

Thank you, yes I already tried this Enabled and Dissabled, it also didn't helped :?
Anyway I think this setting only affects when you are Recording a note or something.
Rodrigo Gonzalez

the mic of the universal is to the left of the instrument. try and flip the instrument so you can talk into the mic. Just ensure you keep track where the mic is when speaking, i think that should slove the problem.

Yes, thank you zillocx I tried that the first 2 days when people started complaining that they were loosing some of the words I speak, I thought I needed more time to get used to the Jasjar, but after 2 weeks I have convinced myself that this is some kind of bug or something?
I have already tried using a Bluetooth headset (Nokia HS-11W) and is the same thing. I think they listen to me clearly when I am not using it since my Mobile Phone Provider changed my SIM card for a 3 Volts version.
This is weird and I don't want to return this unit because I have always encouraged people to get devices like the Jasjar instead of their normal phones and a PDA, but now they are proving me wrong!

SOLVED!
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?

Is anybody is reading this?
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:

Not sure why there are 3 antenea but I can gaurentee that they will declare warranty void as soon as you say you've been poking around with it. Is it not possible to make an aeriel? By the way the conductive tape justs looks like a screening shield which could be replicated with some aluminium foil.

3 Antenna maybe because,...
Bluetooth,
WiFi,
GSM??

Re: Is anybody is reading this?
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
Ithing the missing one is GSM antena ... because wifi antena is locator on the side of your device

GSM Antenna
Yes you are right guys, it is definitely a GSM Antenna, I think it handles the outgoing data on a call (my voice), but only on some types of networks, because with my current operator (Movistar) it doesn't matter the missing antenna, the other person can hear me crystal clear, but no on the Telcel network. I think Telcel network is older, maybe I-mate just "deprecated" this part of the antenna, haha.
I know that I shouldn't have opened my device, but I knew something was interfering my GSM antenna, I thought maybe the wifi and the gsm antenna were very close on my Jasjar and that's why I was having this problems.
I will try to contact I-mate and ask them for the antenna, I hope they at least apologize, because had a lot of problems because of this little piece of metal!!!
I will keep you updated...

Download link?
bogusiano said:
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Click to expand...
Click to collapse
Could someone direct me as to where I can download these ROMs? I've been looking to no avail..
thank you.

Awesome Find!!
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
DUDE!!! YOU ARE THE MAN!! People have been complaining about me not receiving calls, so I finally started to investigate and after a long search stumbled across this post!! I opened mine up and bingo, I am missing this antenna as well.
I'm going to try to fabricate a replacement and see if things go better. Someone ought to pin this post or put it somewhere obvious as this is a big find!!
Thanks again dude!
UPDATE:
OK... I've been trying to fabricate a new antenna using some sheet aluminum, but it is too flimsy to keep the contact. Also bloody hard to cut to the right size (took me four attempts) and finally succeeded size-wise after measuring with a micrometer.
Can anyone please suggest an alternative? Is there a place to get a replacement antenna with all 3 in place?

New Antenna, no help...
I managed to make a more sturdy antenna using pop can metal. I ensured that the contacts were actually conductive and placed it in. However, I don't see a noticeable improvement in signal strength.
May I suggest that the 3 antenna's are for EGSM (900), DCS1800 and PCS1900? Presumably, that would also explain the different sizes in the plates...I'd say the largest one is 900, the second largest is 1800 and the smallest is 1900.
The GSM mode sets EGSM and DCS1800 which are the modes I used. The second largest antenna is the one that appears to be missing. I'm going to try service on PCS1900, but I don't think my carrier uses it.
Still looking for an OEM antenna if anyone can direct me there.

My O2 -Hermes drives me crazy. Help !

Since a few weeks I have following issue with my O2 Trion:
Even though the antenna signal shows 100% strenght, I have 1 chance on 2 being unable either to make a call or to receive (same counts for SMS send/receive) When people call me, the call is forwarded directly to my voice mail like my telephone is shut of. When calling someone, I got 3X dong-dong sound without getting through
I have changed the SIM card , uninstalled a lot of applications but problem remains.
What other tests can I do to see if it is a soft or hardware problem?
The sof onboard is the original delivered on + pocketmechanic pro WM5 and Pocketmusic.
My O2 was originally German with QwertZ layout, got the 1.23.707.1 ROM, the radio version 1.06.00.10 and protocol 32.37.7010.01H.
Before I hand over my so precious tool, I wanted to know of some experts here have any suggestions?
Thanks upfront!

I've had several phones in the past that show maximum signal when actually they have virtually no signal at all!!
I wonder whether it's worth trying to limit the connection (as a test) to GSM band only, just in case you've got the band switching issue.
Start>settings>personal tab>phone>band and only selecting GSM in the drop down boxes.
Mike

mikechannon said:
I've had several phones in the past that show maximum signal when actually they have virtually no signal at all!!
I wonder whether it's worth trying to limit the connection (as a test) to GSM band only, just in case you've got the band switching issue.
Start>settings>personal tab>phone>band and only selecting GSM in the drop down boxes.
Mike
Click to expand...
Click to collapse
Thanks, but I tried all options in those settings already. Auto + Auto, GSM +Auto, GSM + UMTS etc.. nothing seems to be stable. There is no rational behind to clarify this issue...
What i do notice is that when my network goes from GSM to UMTS depending of the strongest network, UMTS shows less issues( I believe)

I had similar radio problems with my German TyTN (E-Plus), that are resolved now that the device was replaced.
The E-Plus hotline confirmed there are some devices with unrepairable radio problems.
So before you or your callers go crazy with calls dropped by your TyTN or not being able to find a network or you're tired of the quick battery drain, the mediocre CPU performance or obscure crashes, get it replaced.

Would it help if I boot to another radio version only, or is it hardware related?
Issue is that O2 Trion is not supported / distributed in Taiwan (as all WM5are Chinese here)
Does someone knows if DOPOD would do the repair for a O2 XDA trion german version in another country than they distribute their devices?
Any hotline to ask?
Thanks

No, they probably won't. Upgrade the ROM, and flash the new radio. Read the wiki's and ASK FOR HELP before you do anything you are unsure of.
Follow these instructions to the letter and you'll be okay. http://forum.xda-developers.com/showthread.php?t=285586
Let me know if you have problems with the bootloader version
Good luck

change teh sim card possible?

Gentlemen / ladies
first off i would like to thank this site for all its help so far , i have installed colonels rom and i am delighted with it , however i have a small question.
i purchased the sprint mogul while visiting the states last week as i needed a pda and it seemed to fit all my desires , however upon bringing it home i noticed that there was no simcard slot so i cant use it here in Ireland (we seem to be a bit behind the times ) spoke to a rep here and i was told the simcard is inbuilt and it would need to go back to htc to be changed , now that isnt really feasible at the moment so i was wondering if it was possible for me to change it out or if that is even possible , i dont mind taking it apart but i can find no info on where the sim goes or if there even is one , sooooooo just wondering is it possible ?
thanks again for all the help i have recived from other threads on upgrading and thanks to the colonel for releasing a class rom
regards

To the best of my knowledge, CDMA phones don't use sim cards at all. I could be wrong.

excaliburhc said:
Gentlemen / ladies
first off i would like to thank this site for all its help so far , i have installed colonels rom and i am delighted with it , however i have a small question.
i purchased the sprint mogul while visiting the states last week as i needed a pda and it seemed to fit all my desires , however upon bringing it home i noticed that there was no simcard slot so i cant use it here in Ireland (we seem to be a bit behind the times ) spoke to a rep here and i was told the simcard is inbuilt and it would need to go back to htc to be changed , now that isnt really feasible at the moment so i was wondering if it was possible for me to change it out or if that is even possible , i dont mind taking it apart but i can find no info on where the sim goes or if there even is one , sooooooo just wondering is it possible ?
thanks again for all the help i have recived from other threads on upgrading and thanks to the colonel for releasing a class rom
regards
Click to expand...
Click to collapse
Uh, for in Ireland you have a paperweight. There is no CDMA outside North America. There is no sim in the Mogul, and nothing in it can be reprogrammed to make it work on GSM. The entire radio portion of the phone is made for CDMA and specifically Sprint.
Sorry, but you'd be better off ebaying it and getting a GSM device.

ScottC said:
There is no CDMA outside North America.
Click to expand...
Click to collapse
To my knowledge, this statement isn't entirely true, as I believe that South Korea and maybe China has CDMA networks...but I could be wrong...
Everything else you stated is right on though!

Oh boy.
In a nutshell:
2 major types of wireless protocols:
GSM and CDMA.
GSM is a sim-card based allowing phone portability, and exists on a world-wide market. The sim card contains your identity, and switching it into another phone causes your identity to follow.
CDMA is phone-based, meaning every phone has a unique ID that broadcasts to the tower. That ID (sort of like the VIN number on a car) exists on only your phone, and represents your ID on the network. This actually existed long before GSM and SIM-cards, and is at a bit of a disadvantage because you can't switch phones whenver you want. Your provider has to switch it for you.
Here in the US, we have both CDMA and GSM networks now, however CDMA has been around longer, and so it is still arguably the more common technology. Lately, GSM has been catching up, but over in Europe GSM has always been around and CDMA is virtually non-existant.
Living in Ireland, I beleive that all networks are GSM, which means SIM-card based. So, you probably didn't know that there were other types of technology that weren't compatible! If anything, we here in the US are "behind the times" because we're still using an antiquated ID system as opposed to SIM cards!
HTC makes a GSM version of these devices as well, which you should consider. They are known as the Tytn and the Kaiser (our Mogul/Titan sort of comes in between, although most closely resembling the Kaiser in hardware). Next time you want to buy a phone in the US, make sure its GSM and unlocked first!
Hope this clears things up!

You should have 30 days to send back the mogul and get out of your contract. The phone will not work outside of North America. Take a look at the HTC Kaiser,its also sold as the AT&T Tilt. Its a GSM device that is very similar to the Mogul.

If you told Sprint that you were going to be going back to Ireland, I wonder why they didn't sell you the Samsung IP-830W, which works on the Sprint CDMA network in the states, but can be used on GSM/GPRS networks everyplace else.
If you can't get a full refund, maybe you can exchange the Mogul for that?
I think it's a little behind the times, but the IP830 is a pretty good phone and has a smaller slide out QWERTY keyboard.

thank you for the information , just need to find that damn receipt now and give radioshack a call , see about a swap for the tilt ,
regards

sigghhh
well it seems radioshack cant help . unless i brought it back to the store i purchased it in , and that cant really happen .
anywhoooo thanks all for the help ,
but i have just one other ,
is it possible to synq my titan with another type of phone i.e nokia 6610 and have the titan act as the handsfree ? via bluetooth?
basically like the satnavs where you have the dialer but it uses your phone to connect , seems like a strange request but this would at least allow me to use the phone features
thanks in advance

HTC P3450 Network Connection Problem

I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.

Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?

I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.

turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.

I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.

Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys

I think that this is a common problem on Htc Touch, cause i have exactly the same problem.

I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator

Same problem.

i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?

same problem here (P-3452 Elfin)

bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!

i have this problem too nobody to help pelease
tanx

please some one help me.....

I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu

@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.

wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.

or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?

cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.

Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )

Low gsm/radio signal, where is antenna?

i have htc magician
last few months i have constantly low signal..
not really low, just half power of max. (antenna icon alway have 2 bars, instead of four - sometimes i even lost signal completely)
i doubt about my GSM operator, but this is not reason. i'l call support service and they told me that my GSM card is ok (as part of their network) and coverage in my region is OK...
when using GSM card in other phones, i get highest signal..
only with my HTC magician, i have problems with signal...
can anyone help me with good tips... maybe solution lies in software/config...
if not, tell me (or put picture of dissasembled HTC magician) where is located antenna inside? maybe antenna is broken, damaged, or not have good contact with rest of the phone..
what i can do in that way (to fix that) ???
feel free to answer

Look Here http://www.x50v.it/content/view/1244/30/
Its from Magician WIKI . In Picture2 you see the Antenna.
The Metal Part over the Speaker.