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Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.
my t-mobile Vario II crashed the other day as I was replying to a text message, nothing unusual there, wm5 has been known to crash once in a while.
so I soft reset it, and it reboots.
But now, after it's all finished loading, it would run for a few seconds, only to crash again.
I reset again, but the freezing up follows shortly.
Nothing I do stops this happening.
So in desperation I go for the Hard Reset.
Everything gets wiped and it reinstalls all the T-Mobile stuff.
But now I have no signal,
I take the SIM card out and put it in an old nokia, and that works fine, i receive two text messages which I think were due around the time of the first crash.
The texts are normal texts from friends, saying hello and stuff.
So it's not the SIM card, it must be something to do with the phone.
I've just tried the SIM card in the phone again, and i notice on the T-Mobile boot screen it says the usual stuff.
M 05 S 04 B 06 D1.21, but just before it blinks it says No GSM.
I searched the forums and, this seems to be a problem people can get when tryting to unlock or upgrade their phones rom.
Problem is, I've not tried to do either.
Any help would be greatfully appreciated.
Am I going to have to mess around with ROM upgrades, all of which scares me greatly.
Or should I just send the phone back to T-Mobile for repair.
quang.
I've just checked to see if i can read the contacts of the SIM card.
Tapping on SIM Manager doesn't work,
nothing happens.
Which leads me to believe that maybe the SIM reader on the phone is damaged in some way.
I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
similar problem
im almost having the same problem, mine goes from full bars to zero and back again while the cpu stays at 100% with no signal, yet somehow i can still get edge and connect to the net?
Have you tried flashing to a later radio version, like 2.71? It may solve your problems
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
pyrorob said:
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
Click to expand...
Click to collapse
update: well ive been using the amp rom and for some reason the radios been working perfectly. so maybe thats somethin to try
davidcrowe88 said:
I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
Click to expand...
Click to collapse
phone is blacklisted. imei banned
imei blacklisted?
Hi,
I am having the same problem as the first poster of this thread.
My phone is a T-Mobile Vario
SPL 2.021.0001
IPL 2.021.0001
Radio 02.19.11
Protocol version 4.1.13.09
Rom version 2.21.2.6 WWE
Rom Date 3/9/06
Basically, I have what appears to be full signal strength. I make a phone call and it says "dialing" then immediately says "Call Ended" with a 00.00 time for the call.
If the imei is blacklisted is there any way I can get it un-listed?
Or is there some other fix I can use to get it working?
Regards,
John
What is a Blacklistet IMEI? Is it a stolen Device?
G4 with no phone ability
Hi,
Still have the problem posted in my earlier post.
I have tried to contact T-Mobile here in the UK using the "contact us" page, rang the numbers - nothing!!! Their phone system does not work.
They have a phone number listed where you supposedly can register your phone as lost or stolen so they can blacklist it, but the phone number does not work! If you are on T-Mobile you supposedly can phone them using 150 but that doesn't work either! So I can't phone them to ask if my imei number is on their list and if so how I go about getting it removed.
(I bought the phone off e-bay last week, and guess what? The seller hasn't responded to my e-mails asking if he ever made any phone calls using this phone!)
So at present I have a semi BRICK, the PDA part works perfectly well, just the problem with the phone bit.
If anybody has any ideas about what I could / should do next regarding the phone, I would like to hear them!
Regards,
John
Have you tried flashing to a new ROM? Its unlikely that it will work, but perhaps it will solve your problem.
Hi everyone,
I'm sure this question has been asked before but I searched Google as well as here, but couldn't find any trace.
My problem is that, from time to time, GSM functionality on my Windows Mobile 6 HTC Hermes stops to respond even if I press the 'Call' button or launch the 'Phone' application. If I try to call my no. from different line, it rings, but no activity on the HTC. A soft reset usually fixes this, but this means I'm missing alot of calls. The same goes for WiFi (Although I know the Radio ROM has nothing to do WiFi) from time to time, it will just keep on searching although I'm within the same distance it usually connects and if I open 'WiFi' option under 'Connections' I can see the network being available.
I've read somewhere that, both these problems are caused by applications on the SD Card, and it advised to 'Defrag' the card from time to time. I'm not sure if there any other fixes for this.
Many thanks for reading.
Regards.
well I have pretty same problem in my new (Kaiser HTC TYTN II) I can't stablish a phone call, because it is cancelled in 10 seconds max.
I really don't know what more to do (desperated). This happened in the opriginal wm6(with radio 1.27.x), then I tested with a cooked rom from dutty(radio 1.65.x), same problem in both.
I really don't know what more to do, it is unusable.
htctytnowner said:
Hi everyone,
I'm sure this question has been asked before but I searched Google as well as here, but couldn't find any trace.
My problem is that, from time to time, GSM functionality on my Windows Mobile 6 HTC Hermes stops to respond even if I press the 'Call' button or launch the 'Phone' application. If I try to call my no. from different line, it rings, but no activity on the HTC. A soft reset usually fixes this, but this means I'm missing alot of calls. The same goes for WiFi (Although I know the Radio ROM has nothing to do WiFi) from time to time, it will just keep on searching although I'm within the same distance it usually connects and if I open 'WiFi' option under 'Connections' I can see the network being available.
I've read somewhere that, both these problems are caused by applications on the SD Card, and it advised to 'Defrag' the card from time to time. I'm not sure if there any other fixes for this.
Many thanks for reading.
Regards.
Click to expand...
Click to collapse
I experienced the same thing with my Vario II WM5. HardReset the phone, do not install any applications for a few days. If the problem subsides it was due to some applications that you might have installed on the Storage Card. Install applications on the Device once you are ok with the device.
Had a similar problem on my tytn, I described it in another post.Couplu months ago my phone started to loose signal from time to time, especially during phone calls...and these losses continued till it lost the signal for good. When booting in the first days of the issue it show me the 'NO GSM' line, and after another few days the red lines that indicate the radio version and protocol (G and R) show the line "NONE" . So , a working pda but no phone...tried hard spls, flashed duzins of radios and roms, nothing solved it...till yesterday,after two months of an almost dead and forgoten device. I made a SuperCID +Sim unlock with the common tool for hermes, and it came back to life!! not to forgot that the device was cid-unlocked already (a year ago I think).
So the signal came back as it was new....I then made hard spl and flashed the latest radio (1.54.30.10) because the radio installed by the Cid unlock tool didn't let the device to start data connections. And everything's fine now...hope to be useful with this. Just try Cid/Sim Unlock if you have bad radio issues.
Hi there,
I have this strange problem with my HTC Elf. The problem existed with the original ROM (5.0) and after my upgrade to 6.5 as well.
It started once a Month, but now it's twice a day.
If i receive or make a call, receive or send a SMS the device just shuts down immediately. (like a hard reset).
The device then automatically starts up, i get the "Smart mobility" screen and then it starts over again. The boot cycle runs endless, until i remove the battery and start again. Sometimes i need to remove/replace the battery 3 or 4 times to get it booting up again. (Doing this booting drains a lot of battery power)
If i remove the SIM Card, everything works fine for hours and booting isn't a problem at all. So I believe accessing the SIM Card somehow craps the device out. The boot-cycle seems to happen in the last stage of booting, when the device first tries to access the SIM card. (That's something i have to suspect, cause there is no way to log the booting).
I don't believe that it's connected to the ROM Upgrade to 6.5 i did, as the problem happened in 5.0 as well... (btw. everything is much faster and more light-weight since the 6.5 upgrade. It's just great.)
Here are my questions:
- Is there something, I could log the boot process, to see what's the last action when it starts over again?
- Is there something like an event log in windows, where I see the last action or even failure / exception, before the device restarts while doing a call / writing an SMS?
- Did anyone see this happen before?
Thanks for any input!
Hi
Have you tried to change the Sim card or use another one just in case the sim is the problem?
Hi Tito,
I plan to swap SIM's next weekend. But i don't get how a SIM can crash the whole thing. I would understand getting errors like "Can't read SIM" but auto-resetting the whole device?
Anyhow, I'll post an update after trying another SIM. The whole thing is, that it's not reproducible by a specific action one could take. So if the device keeps up even for 2 days with a spare SIM - that doesn't mean the SIM's chip is the problem. Just an indication...
Thanks,
mc
Hi
Please do post the result
I had the same problem (endless reboot) on my Elf. I solved it by replacing the battery.
Hi,
well it's like always. If you need the problem, you cannot reproduce it.
The device wasn't crashing even once on the weekend.. Either with my own SIM or with another one.
The battery thing is interesting. As soon, as the problems start reoccurring, I've got now a spare SIM card to test. If this fails, I'm able to test with another battery in march.
I'll post any results.
thanks,
mc
I have the same problem...and also struggles to find a signal. Did you solve the problem yet?
same problem
I have the same problem and !!!!!!!!!!!!!!!!!
well, the thing is i upgraded to the HD2 and didn't use my elf pretty much lately.
I changed my provider and got a new SIM but that didn't solve the issue. So I can exclude the fault being in the ROM or the SIM card.
When the elf was crashing I couldn't start it up. It was booting, and as soon as it tried to register itself in the Network, it crashed again. However, when connecting it to a power source (charger or pc) and booting it up, it went fine through and was able to register in the network.
That brings me to the idea, the even if the battery is full at 100% it might have a flaw and doesn't bring enough energy, when the device is scanning for the available networks.
So next time, I'm in china, I'll get a new battery pack for my elf - however, it's no more that important as my HD2 is running pretty fine.
Hope it's something which can help you.
cheers,
mc