Hello all,
I've used this i-mate PPC PE on T-Mobile USA network for over a year now with no major problems. About five days ago, I noticed that I didn't get some scheduled messages on time. I checked the phone and it showed 3-4 bars of signal strength. I tried calling the voice mail, and the call didn't get through. The phone seemed to be dialing as usual, but it never connected. After soft-resetting the phone, it got back onto the network. This situation repeated several times. It cannot make even 12 hours without hanging like this. Going into flight mode and back brings it back to life. The only change I made last week was to add some photo contacts (never used this feature before). I wonder if anyone else ever experienced this type of problem. It seems like either the radio module gets stuck or maybe something is wrong on the provider's side. Please let me know of your thoughts.
Best regards,
Andrew
I am using the latest HTC ROM in the UK with Radio v. 1.03.03.10. When I restart the unit in the morning after switching the power off overnight the phone is off enough times to be a nuisance if I do not notice it. Occasionally it switches into flight mode when the unit is on as well, but this seems to be happening less frequently. I also sometimes have difficulty making outgoing calls, ie the call ends before even getting connected, and redialling will not work until I switch the phone off and back on again. Is anyone else having these problems? Is this an issue with the radio ROM? I have read about the difficulties with the latest Radio ROM upgrades on the forum, and if a Radio ROM upgrade would solve the problem I would appreciate some advice on the best one to go with for use primarily in Europe, with occasional travel to the US and Japan.
Hi, Sorry to hear about your issues, I and a couple others here have or had the problem with the phone being off/flightmode after turning it off, then back on.
Theres a another post about this somewhere..I was just too lazy to find it before I posted, and last I checked a true fix hadn't been found.
If I am correct it shouldn't occur if you only do a softreset, and if you look at your signal bars when you shut it off, it looks like it turns the phone/radio off during the shutdown process...that is normal I'm pretty sure, cause even when it worked correctly it still shut the phone off before a power off, I think the issue is related to the startup process and it isn't correctly turning it back on.
I have had it work fine for the longest, and then when I installed some software it quit, after the fresh installation of software it has worked again, also I notice if I power off the phone while its charging and then power it back on, it always works correctly.
I haven't had any actual incall/call issues myself I can't say if a Radio upgrade would help with that, but I don't suspect a radio only upgrade would help with the flight mode being on after a power down, but I am far from being positive, I think its installed software/ROM related, sorry I can't be of some real help, I'm dealing with it myself..its aggrivating to me, I have forgotten to turn flightmode off and missed calls for half a day untill I looked and noticed.
Start the improvement way by upgrading the Radio ROM
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
Here you can find the 1.20 ROM, extracted from JASJAM ROM. Try to install it on your device.
Tell me about this.
Thanks for the feedback and the suggestions. Most helpful.
yes - i get that too - constantly (on a t-mob vario) - i get bumped off the network at least 5-10 times a day and it takes me anywhere between and 10 minutes to get back on. i also get bumped off systematically every night (i am always off when i get up).
calls too are a disaster - an average, it takes me 3 or 4 tries to complete a call when i have full network. (sometimes as much as 10-15 tries)
took my sim and put it into a magician and all went away, so *suppose* it could be a 3g thing, but i am really not convinced because the hermes does have a 2g radio as well (so it should fall back onto 2g whenever 3g fails...)
Not a Fix but a Working Solution
I started having the issue of the radio being off on startup a few weeks ago.
So I invested($10) in a copy of SK Softwares Scheduling Manager SKScheMa.
http://s-k-tools.com/index.html?skschema/m_skschema.html
This has a powerful scripting language and one of the script commands is "GPRS on"
I created a shortcut in the startup folder to a GPRS On script. and since then I have had no more problems.
i´ve the some problem, what do you do for no more problems ?¿?¿
thanks
Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?
>Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?<
If you are refering to SKSchema, then this should be possible. You can create a script that runs when a call is received.
The script can then instruct the phone to play a sound file.
We turned off the UMTS service and reverted back to GSM and that seems to have solved the issue.
Hope that helps.
Cheers,
J.
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
ChaoticDruid said:
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
Click to expand...
Click to collapse
Well, I can't exacly tell why but I get the same feeling about extra software.
After a hardreset or ROM upgrate (now Cing 1.34/radio 1.16) everything's fine. I deactivate ActiveSync and install some extra software (PocketZenPhone, Total Commander, Regedit, TomTom). After a few days still everything's fine. So I install some other software (SPB PocketPlus, Jetware, a today- and phoneskin) and still everything's fine for a few days. But then on a (not so) fine day: it hangs! The phone doesn't react or TomTom is hanging on the startup screen or the whole device is freezing. Why? I don't know, softreset and everythings fine for a few days.
I notices a few situations while it happened: first when I connected the carpower adapter and second a few times while receiving a phonecall (in my carkit and on poweroff).
Uninstalling everything doesn't seem to do the trick: it still hangs now and then. Also I dont have the patience to hardreset and use my device clean, without extra programs for a few weeks. But I guess in that case everything would be ok (?). But a device without the extra's has no use to me...
My feeling is that the installing the extra's causes a instability in the registry or elsewhere. I also have the feeling that the hardware causes certain instability: the gliding keyboard, the screen (alignmentproblems), the buttons, the SD-card, the network cards, bluetooth... (I had my device in repair with HCT because of the too easy gliding keyboard, the stylus, and the instability with TomTom, but those problems are solverd for now, exept for TomTom). So much hardware, so much software, all in one small device...
A small addition to my previous post: I think another possible cause for instability are the famous memoryleaks. Starting and stopping programs in my opinion never clears the whole memory, in spite of "real" programstoppers like SPB PocketPlus. After working a few days this could cause a freeze (?)
I keep getting calls that drop the second I hit the answer key. I'm using the latest Cingular based firmware for my 8525. Is anyone else experiencing this? I'm trying to determine if it is one of my installed apps or a problem with the phone itself. Thing is I have no apps that are meant to handle calls or VM so if other users are experiencing this please post.
I am not having this problem, 1st I've heard of anyone dropping calls instantly.
Were you located, I'm in chicago and know 4 other with the 8525 without any dropped calls.
NJ. I've been on the Cingular network for a few years now. I had an MPX220 before this.
In my opinion it may come from the magnet of the default case; give some try without it.
yeah, I've had it happen to me too. Interesdtingly, it didn't seem limited to my TyTN either. I had it on my 8125. Seems to happen most often when I answer using the softkeys instead of just pressing the green phone icon.
hmm. im not really sure which i answer the phone, both if im not wrong. I'll have to keep my eye out for that.
I was having a similar problem that turned out to be my case hitting the buttons as I pulled the phone out. I switched to a seidio clip case and it hasn't happened since.
there was a slight delay, so it actually disconnected about the time I hit the button. sometimes the call would answer instead of dropping, depending on which button was hit.
Same Problem on Vodafone
I bought 2 V1605s (tytn) 2 months ago for my business. I seem to have the exact same problem on both phones - about 20-30% of calls have this issue. Scenario is as follows:
Phone rings, after any amount of time Answer with either the green button or the soft keys and the call dies. The other party is routed to Voicemail at that time. While this problem is present I sometimes get a problem where I can't initiate a call - get an error that Cannont make an outgoing call due to lack of signal.
I have seen some suggestions that this (or similar problems) can happen when you are going into and out of coverage blackspots. My work and home areas both have blackspots, so it seems to fit with this.
Only solution I have found is a soft reset. I have tried the following:
- Set band selection to Manual - didn't work
- Set UMTS/GSM to GSM only - didn't work
- Do a hard reset (wiping data and other installed programs) - didn't work
- Make sure that all other applications are closed properly through task Manager (especially data-using ones) - Trying now - no results.
I'd appreciate any suggestions as I need this sorted - no matter how good this phone is as a PDA, I can't tolerate losing 30% of my incoming calls!
I've had similar issues. Last couple of days have been worse than others.
I am beginning to consider an alternate carrier -- the big V is better in and around NYC from what I understand
Anyone else been experiencing problems with T-Mobile UK in the past week?
The issues I seem to be faced with are:
1) Calls not getting through to me even though I have signal - either a reboot, or sometimes switching the phone to/from flight mode sorts this
2) Text messages not coming through until the next day (perhaps linked to the above as often they will appear in a bundle the next time I make a call/reset the phone)
3) Most mornings when I first check the phone it has gone to the 'no network' exclamation mark symbol. If I restart the phone/reboot then I get a strong signal so it was definitely lying!!
4) Often if I try to make a call I'll get an operation failed message or a can't connect toe 'general t-mobile' (or something along these lines) message. Again restarting the phone app or rebooting sorts this out.
I haven't installed anything for a good few weeks so I'm struggling to ppinpoint what would suddenly cause this apart from either hardware or network problems.
I'm considering doing a hard reset and running the phone with no installations for a few days to see if if improves but thought I'd canvas some opinion first in case I can save myself the bother.
Cheers
Had something like that...........
in the first few weeks i got my Vario II
but then a couple of weeks ago had a major prob and had to do a hard reset
Since then its been perfect, connect to internet first time........ send and receive email no probs........ and phone connection is great even thought when they did a street check at the shop it showned i didnt live in a 3G area I still get good connection
I'd back up your stuff before considering a hard reset though
had the same problem until I replaced my SIM to a 3G USIM.
Hi Folks,
I've been having some proper trouble with my Hero over the last couple of days. Namely that it won't make phonecalls directly out of the pocket. If it's been locked, in my pocket, I take it out and try dialling and it just goes silent for a second then beeps and reverts back to the phone screen. In every instance I've tried a restart and it works.
Is this going to need to be sent back or is it something I'm doing wrong? Also, have any of you noticed your screen scrolling between screens without the phone being touched?
Any input would be greatly appreciated.
Strange. The first thing always to try (especially before you go to the extreme of sending it back), is a factory reset.
Remember it'll wipe the device back to factory, and you'll loose all your data. You'll have to resync your contacts etc.
But its the best way to figure out if its a hardware or software issue. Factory settings here means a reformat and reimage of the whole OS. There's an option in the settings to do it.
Thanks mate. I tried the reset this afternoon and so far, so good.
I had some problems with mine with the calls as I couldn't make or receive a call even though there was signal.
People would call me on the landline as they tried to call and said the phone was off (stranger still the call wouldn't go to my voicemail and would say the number was unobtainable) and I wouldn't be able to call out.
It would say dialling for 5-6 seconds maybe more then beep and go back to the phone dialler screen.
Many calls to T-Mobile later (tried new sim card and a factory reset) and it still wouldn't work. T-Mobile techs suggested I switch it to run on 2G networks only which made it better but I argued that my previous phone (SE W910i) didn't need manual switching between networks to work properly.
So after more discussion they agreed that something wasn't right with my Hero and sent a replacement out.
So far so good for the replacement
Thanks for the heads up, mate. Since I did my factory reset I've had no trouble but I'm half expecting it!
No problem
I'll admit that I keep my Hero on 2G networks now (not for any signal and call issues) as it really helps save battery power. Yeah, the net performance is slower but after all its only fetching a few facebook updates and the gmail is still fast to use. I can switch it back if need be for fast internet.