Guys,
I've posted this before but nobody has helped me yet.
Basically put I have a couple of contacts for which I have more than one contact number (home, Mobile etc..)
Anyway, when i receive a call from one of these contacts, the name is not resolved, the picture is not shown and the custom ringtone I have chosen (all by vanilla stock rom means) does not ring!!
I have seen this happen with "Exact" matches to contacts in my Contacts list and also if I have entered the number as "+447760....." instead of using the default "07760...." prefix for UK mobile numbers (as I'm abroad a lot so need to use that to dial them) it also refuses to recognise that they are in fact the same number - something my Artemis did without an issue.
Please help me resolve this - it's ruining my HD experience!
Thanks
21 views and no replies - come on guys please - going on a trip tomorrow and I need this to be sorted if poss - doing my head in!!
I had exactly the same problem on my X1, which I have now sold so I could get a HD. I was on o2 uk using itje's 5.061 rom. What network are you on and which rom and what software have you installed? maybe something we both installed is causing the problem
Right, I'm on a stock rom on an unbranded Touch HHD on the Vodafone network. Programs I've installed are as follows:
Changscreen,
HDTweak
Advanced Config
S K Tools
Battlog
Fingerkeyboard
Resco file Explorer
Very strange - it might have happened since I restored a backup but I doubt it.
Try reducing Phone>Call ID match number in Advanced Config.
I have similar problem... Just installed dutty 3.0X and when i sinchronized all my contacts become duplicated, so i deleted manual only the first ones. And now when someone from the contacts is ringing i dont get picture or his name and I am sure that i have the same number in the contact list. Odd
Anyone have any other ideas about this? Still causing me some considerable pain - I seem to recall it started after I started to reconcile the outlook contacts with my PC - this may have caused a different contact ID (or something?)
same problem and no solutoin... :-(
i managed to fix this by reassigning the phone numbers to the contacts page. It seems to occur when you use 3rd party contact management apps before you have assigned numbers.
Works fine now
mslookout inserts spaces into phone number, and prolly phone cannot recognise incoming number having spaces in phonebook?
I also cant fix it by changing CallIDMatch in the registry. It's bizarre as I have 2 contacts in my favourites: both are now set to No's starting with '0' yet when one texts me, their name shows and when the other does, their number shows. hard and soft resets have also failed to resolve this, HTC helpdesk no use at all, also logged with Windows helpdesk in case it is a microsoft, not htc, problem.
Am keen for other things to try, open to suggestions....
Am disappinted and amazed that what is otherwise a great phone, can't do what cheap cr*ppy phones, can , ie show the name of the person calling or texting.
Have you tried using Advanced Config and increasing Call ID match to 9 or 10?
No caller name when receiving Incoming Call
This may be an old thread, but sometimes the newer ROMs also have the same problem.
This happened to me after updating my from from WM 6.1 to WEH 6.5.3. So, I am updating this thread on how I resolved my problem.
Step 1. Edit the Registry and change the CallIDMatch value to 7 (the original value was 10).
Code:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:00000007
Step 2. Soft Reset (power off and restart)
Before I did this, I needed to copy my contacts from SIM to the Outlook Contacts list, so in my Contacts list, I have "double view" of both lists on the same screen - frustrating.
After this change of the Registry key value, I erased all my contacts from the Outlook Contacts list (use the Hide Sim Contacts function) because I prefer to have my default contacts to be from the SIM card instead of the Outlook Contacts. This way, I can be assured that all newer contacts will be stored on the SIM card and I do not have to worry about losing contacts if I change phones.
hello,
when someone calls my diamond II
it only shows the number of the caller, but not the name even though they are in my contacts how can i change this so it says who calles by name instead of number..
thanks for any reply
This sometimes happen if you have multiple entries of the same number....then phone shows only number and no name.....Is this happening for each incoming call..or just for few contacts...
for all contacts it happens, but most do have an mobile number and an home number..
can i change anything to fix it? or is it a fault on the diomand II .
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
pgu said:
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
Click to expand...
Click to collapse
all contacts have just one mobile number and one home number so i don't know where to search a solution
but thanks for your reply
Try to not use the prefix.
(+countrycode)
Should do the trick
this was discusserd once already (I think. I can recall the drop the prefix solution). Search a bit. alas, I will give you a link if I find one
Im having a similar problem. The caller id dosent work for some of my contacts, both when they phone me or when they send a SMS. Im sure they are saved in my phone and not on my sim and from what I can see there isn´t any difference from how they are saved in my phone book from the ones that the caller id works for. Its really strange and annoying. Hope someone has a solution for this problem.
Did you try just delete that contact and make it again. I know it's stupid question but ...
prdic said:
Did you try just delete that contact and make it again. I know it's stupid question but ...
Click to expand...
Click to collapse
yes i did. I also tested to make a new contact from the sms view with the option save contact with the actual number that shows instead of the name and it still didnt work. Thanks anyway.
Hey,
I've had the same problem since day of purchase. I did the reg edit to increase the numbers the phone looks at to identify a number but it still didn't work. I've also deleted and re-created the contacts with no success.
ALL,
I had this problem. I submitted the case to HTC Europe but I did not even get a call back after a few months had passed.
Unfortunately the only way to do this is to hard reset the phone.
You will loose all your phone data (contacts etc) but the files on your memory card will be ok.
When you reset the phone, even if you have NO contacts at all on your sim card, you still have to tell the wizard on the first boot to import your SIM contacts. This, for some silly reason, is the only way to get the phone to register the phone contacts from your phonebook, even if you are just using the non-SIM contacts.
I had no numbers on my SIM card and of course I did not select the option to import my contacts. I was going to do that myself via Outlook. Once I selected not to import the contacts, not one number was recognized.
I did a Hard Rest. If you have numbers or not on your SIM does not matter. Allow the initial start-up wizard to import from the SIM. Then continue.
This solved this VERY ANNOYING issue for me. I used SPB backup first to take a copy of my phone data before the reset.
- Geoff
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
bnm7bnm said:
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
Click to expand...
Click to collapse
hello
today I tried all the numbers, from 7 to 12
11 was the value that made me look some of my callerID. now I have the same problem, but not with everybody, but only some people
let's say a 50% of my contacts are shown on the screen when they are calling me/sending me an sms, but the other 50% doesn't show me the name but just the number.
today I tried with my mom's phone to call me. it didn't show the name. So i deleted her name from the contact, and added it again (from the missing call). now it's showing her name... Do I have to do it with all the phonebook?
is there something I can do to fix it? it's making me crazy
please help me..
I have, absolutely same problem, erasing the contact and creating it again, did not solve, very very strange. I've tried iterchange of numbers home>work, work>home, work> auto, home > auto, invane, some of contacts refuse to display name, compared the phones i have no same numbers for names ecc. First of all i have to mention that numbers have been migrated from Nokia 6230i via Outlook Express > Outlook > Phone , some of the numbers like Home, Bussiness Fax ecc, did not passed to Diamond 2
I've just noticed that a Hotfix was released a few days ago, which just might solve this problem.
Titled: Update for HTC Touch Diamond2 for Caller ID Display
I haven't tested it yet, so let us know if it works for anyone
try to make all contacts same format with TrineFix or similar app,
set numbers without country code, for example in israel i set 05XXXXXXXX instead of +9725XXXXXXXX, then i change CallIDMatch to 8.
this is how it works for me.
I had a problem with none of my contacts names coming up when they called me, it would only show their number. After x2 software resets and installing everything again I found the problem, when you do a software reset and you turn the phone on for the first time when it asks you to import from your sim card contacts DONT DO THIS if you sync your phone with Active Sync and outlook contacts as this is where the problem is.
If you import your contacts from your sim and you sync with outlook then your caller id's will not work.
So I use the dialer every day to dial my contacts names. It's an amazing feature. However, I recently changed the last name of my contact (Gina) to her new last name. Ever since then, my dialer cannot find anybody in my contacts when I dial 4462 even though she's in my contacts. Is there any way to fix this? Thanks!
Hello guys,
i'm facing a strange problem with my s7 edge, it just mix the contacts number randomly. Many times i'm trying to call someone and when i do i found that it's not the one i'm trying to call!! after a deep look into my contact list i found that the phone is copying another contact phone number to another contact name, i will have two numbers under the same contact name, and when i press edit i just see the original number, the other number "the one the phone copy it himself" isn't there! i tried to show only my device contacts or google account contacts but still same problem.
Any ideas! thanks
This has never happened on my edge. Are you using any third party contact apps or dialers?
No just the regular contact app