Related
Hello,
I have just upgraded to the official GPS ROM and I am on the Swedish 3 operator. I have noticed since the upgrade that the network connection is switching from 3G to HSDPA when there is a demand of bandwidth or simply when there is data in either direction.
I can see that the purpose of this was to make it possible and more reliable to place and receive calls during data sessions. I have figured out though, that with the old ROM, there was no such switching (but there was no distinction with the icon, so you really had no idea) and the connection speed was always constantly 1Mbits/s when using Internet Sharing for example. Now with the HSDPA/3G switching/throttling, the connection often drops down to 3G speeds and Skype-calls are lacking quality from this a bit when using Skype in the car which i do quite regularly nowadays using my Jabra JX-10 headset.
I also realize that there is still a problem with outgoing and incoming calls during these automaticly switched-on HSDPA-sessions. That is probably why HTC has decided to keep the HSDPA sessions as short as possible, that's fine, but what boggles me is the algorithm used for the switching. It seems to always kick in HSDPA in the beginning of a new data session, and after a short time of inactivity (while pondering what favourite page to open this time) the connection drops down to 3G and it won't kick back to HSDPA even when you start browsing again, until a certain period of "non-HSDPA-ratio" has been reached and the phone thinks it would be OK to kick in the highspeed again for a little while.
I also noticed that using Skype would keep HSDPA alive once you place a call from a fresh started data session and keep talking ;-)
This is not a particular problem to me, I was just wondering of anyone else here has noticed and had an idea of what the programmers had in mind?
BTW: I am running TomTom 6.010 and Franson GpsGate on the machine now and it works absolutely like a dream. I used to have a Blue-I Bluetooth GPS in the car (Trimble based chipset, only 8 channels but quite OK piece of hardware) but this is far superior when it comes to HOLDING a persistent fix also when moving indoors. The TTFF is quite fast as long as you are outdoors, most of the time i have a fix before i leave the parking space. I noticed there being a dynamic number of satellites of the receiver, sometimes i see 7 out of 8 satellites, and then sometimes i see 10 out of 12! Anyone noticed?
Thanks in advance! Cheers...
It’s not your phone that decide to change from HSDPA mode to normal R99 (384kbits) mode and vice versa. Everything are always controlled by the network. The behaviors that you describe are normal. Besides the HSDPA is quit new for the operators and new parameters needs to be tuned for best performance for every users.
BTW, the degradation that you notice. You are not alone that use HSDPA.... Its finally the big success for 3G
I use Phone Alarm profiles and BandSwitch to control my connection based on business hours. I get a poor singal unless on 3G where my office is located. I force it to GPRS otherwise to save battery.
I have similar problems, cannot receive or start calls when HSDPA connected. Shouldn't that be possible anyway, calling and transferring data at the same time? Or is this a network provider problem?
I too am on the Swedish operator 3. I have an unlocked, non-operator distributed HTC TyTN that I had updated the radio to 1.40xxx and the ROM to Black Dymond 3.5 and was having the exact same problem. I could reproduce the incoming call not getting through error every single time I got the phone to go into HSDPA mode.
After some initial searching I read somewhere it was network dependent (Nokia switches vs Ericsson) and the only way to solve it was to disable the HSDPA using e.g. HTweakC, which I did and it solved the problem, but then of course I couldn't take advantage of the high-speed data access, which was the major reason I got this phone.
I recently noticed that 3 released a new extended ROM with instructions to update the ROM to the latest (as is available on the ftp here) then install their ExtROM. I went to the trouble to try and breakdown what was in this extended ROM, but being a newbie to pocketpc it was all hyroglyphics to me, so I went ahead and installed it over my old HTC ext ROM (which I saved for later use just in case).
When I get around to it I may mount this extended ROM here (I have it, but don't have too much time to put it up right now, so someone may beat me to it).
Anyway, Black Dymond 3.5 didn't install the Extended ROM after a hard reset (assuming that was the intention), so I did it myself afterwards. One initial bug that showed up quickly was the Comm Manager not wanting to start saying it would only manage a max of 7 items (whatever that means). So I installed Schaps latest Comm Manager and it worked fine.
Well, guess what, now there's a daemond that starts on boot and the phone app is different (another bug is that the text on the phone app buttons remain in the 3 theme although I changed back to black, but that's minor), but now I cannot replicate the no incoming calls during HSDPA error.
Apparently they've added something that makes the phone connect properly to their 3G/HSDPA network for call handling. Now I've got full HSDPA speed and no problem on incoming calls (plus still have Black Dymond's great VOIP/SIP WM6 solution).
Ok, as a noob I of course missed the fact that the daemon starting at boot is Voice Commander. Still the actual phone app/dll is somehow different with this ExtROM and it's solved my problems.
For any of you who've been using a Nokia Symbian phone in recent months, you'll be happy to hear that fring has just released a WM5/WM6 fring client on a "preview" basis (beta of the beta - but not quite alpha testing).
fring was the one thing that was tempting me back to my Nokia E61 after finally "fixing" my TyTN. Basically, it's a combined VOIP/IM client that supports Skype, Google Talk, MSN and SIP as well as it's own community.
So those of you still stuck on WM5 or SJPhone forget about it. For those with any issues whatsoever with the WM6 VOIP client, forget about it. From my experience, fring SIP over 3G was even better than the built-in Nokia SIP client on the E61 over wifi in terms of call quality and availability (and that says a lot).
Does it have bugs, yes. Does it need improving, yes. But it's still the best thing out there. And even if you only use Skype Mobile, the RAM usage of fring is less than half (although call quality for Skype seems to be noticably lower than over SIP).
Anyway, just wanted to give you a heads up. Don't kill me if you hate it (and no, I'm in no way employed by them). To find it, just do a google search for fring or go to www.fring.com. Their Windows Mobile forum can be found here:
http://www.fring.com/forums/forumdisplay.php?f=11
I have problem to in stall it on my Hermes.... Can`t install it...
Fring - Hermes not supported
After registration i recieved the following message:
Your handset is not supported ... yet.
I'am eager to try fring, but we have to wait until the Hermes is supported.
somebody out there, running fring on a hermes?
Edit: Now i recieved my downloadlink, hmmm i will try later tonight back home and report back....
Tried this morning b4 seeing this post. It works quite well...
it works
I finally installed fring, and it works..... (just tried skype)
tried over GPRS&G3, and the phone wakes up from standby flawlessly
i also like those facts (bandwith usage):
fring for symbian phones consumes
~ 8MB for 60 min of mobile-VoIP call;
0.05 KB per Instant message
fring overhead ~ 10KB per hour connectivity
i hope those figures are equivalent to those on a WM5/WM6 device....
i kept getting a no internet connection error...
Any way to take the: "On mobile by www.fring.com" ??
Thanks for the heads up from Quist! I had just installed the new version of Skype only to have it crash everytime I make a call, just about to go back to the old version but will give Fring a go as just the fact that is not as memory hog like Skype appeals to me.
Warning to those on limited data plans
Be aware that fring automatically starts and attempts to log in every time the device is reset. Since I do a backup every morning at 2:00 AM using Spb Backup, which does a soft reset afterwards, my GPRS data usage skyrocketed. Not to mention that I was fast asleep at 2:00 AM, not ready to talk to any contacts at that time. Bad, bad fring! Bye, bye fring... I may try you again when you behave better!
I know that there is an easy way to stop it from doing this, but it is just the principle behind it. I hate programs that try to second guess my wishes and do things on my behalf without asking me whether that is OK or not. Besides, it should have the option of not using GPRS/3G for those of us on limited data plans (in my case, $30 per month for 7 MB of data download!)
John
johnburn said:
Besides, it should have the option of not using GPRS/3G for those of us on limited data plans...
John
Click to expand...
Click to collapse
FYI
Fring has a option under Menu->Setting->Disable GPRS/3G
when disabled it will use wifi only....
cheers,
chaos42
chaos42 said:
FYI
Fring has a option under Menu->Setting->Disable GPRS/3G
when disabled it will use wifi only....
cheers,
chaos42
Click to expand...
Click to collapse
DOH!!! How did I miss that one?! And guess what? There is also an option "Disable autostart". OK, now I feel like a fool. Maybe I should edit my original post to say "Make sure that you disable autostart if you don't want fring to log in at 2:00 AM after a soft reset, and make sure to disable GPRS/3G if on a limited data plan."
My apologies to the fring developers.
John
this software is pretty bad ass,, i finally got it to work a few days ago.... i even started a call with a friend on google and it worked great!!!
thumbs up!
Did your Google Talk call go through your speakerphone speaker? Is there a way to change that?
xojc said:
Did your Google Talk call go through your speakerphone speaker? Is there a way to change that?
Click to expand...
Click to collapse
You have two (maybe three) options: The first is to use the built-in rear speaker (the default). The second option is to connect the wired headset that came with your device. The third option (I haven't tested this or know anyone that has got it to work, but according to Teksoft's web site it should work on the Hermes) is to use Bluemusic to redirect the rear speaker output to a Bluetooth headset.
There is no way to use the built-in front (ear) speaker as this is reserved for the phone hardware.
John
Check out http://forum.xda-developers.com/showthread.php?t=315654 for a FULL review of Fring.
plusnet settings
I would like to use fring do use up my call allowance viq plusnet but I cant get the settings right. Can anyone help
how toinstall a .sis file in Jasjar?
hi senior members of this forum!
Im a newbie in installing apps in pda's. ihave O2 xda exec (jasjar). i downloaded the fring91.sis (which is said to be compatible with jasjar & O2 Exec) but its extension is .sis (Fring91.sis)
the question is how i will install it on my jasjar???
and please can u provide me some good links for registered apps for WM5 for my jasjar?
please help here!!!!!
waiting for ur replies!
My dual is strangely working from almost a week now. He didn't receive any call during a few minutes and then receive the sms from Orange telling i've missed some call. Form time to time I also can't phone or suddenly can phone again. Half an hour with Orange support when we try almost all that's possible on line dut that didn't help, and that's wronger and wronger alllong the day.
So It's now send by Orange to HTC and I'm waiting.
Did you heard somethings like that? Is it a Dual Known problem? or an Orange room problem?
Any answer welcome....
The Icon on the top said that the reception is good (three vertical lines)
and the sim card work well on other phone (tested on a Nokia and a Touch)
New HTC Dual received today.
The new one's working well untill I add some softwares.
The Niki again began to receiving call from time to time, call from the Nki still working.
The problem began after updating Norton security and adding s2u2.
Didn't really know which one is causing the problem, both are working well on a touch.
The only difference between my Touch and my dual is that the dual had am Orange room. Did you have information about that?
More trying.....
After a week of working, today, the problem of call receiving began again and is worse and worse along the day finishing with no call receiving and no calling from the niki possible. It didn't recognise any provider (at the beginning of the day, it find Orange and I can phone but not receive any call, all are going to my voice box.
I hard reset again the Niki, and install my last working backup with no more result than a non working phone but only a pda.
Carefully installing again quite all my software after a hard reset and the phone is working now perfectly.
The only think I found different from the last try is the small pop up who open when clicking on the icons on the top (connection, sound...). The pop up has desappear when the Niki's not working. The problem is that I didn't know which software is causing the problem.....
Any idea?
The problem is also only at work..... So may be, something in the surounding seems to have an effect on the Dual reception. Strange as Iphones, Touchs or Nokias seems to have no reception problem in the same room.
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Thanks for the advice, will try.
As my working place is near some IRM machines (working in an Hospital), Is it possible than my problem arise when all machine are working at the same time?
As the hospital is big, I think than almost one is working when I'm at work, but as the problem arise from time to time, not regulary, it look like something affect the NIKI reception and perhaps only the 3G. To confirm that, I left from time to time the connection when I walk just along the place where all IRM machines are.
Anybody can confirm that?
muzikfreakah said:
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Click to expand...
Click to collapse
I've try To select GSM only and it works well.
muzikfreakah said:
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Click to expand...
Click to collapse
The signal is almost very good even when calling and receiving calls is not possible.
So, it seems that magnetic fields created by IRM machines can affect 3G+.
If the problem is due for example by the size of the walls, then 3G+ will never work at this place nor the GSM.
Just talk yesterday with an Orange Tech.
The UMTS antennas in the surrounding are at the same place than the GSM antennas, so my office had the best theorical coverage possible in the town.
The UMTS waves be affected by electromagnetic devices in the surrounding explaining why call can from time to time be directly rejected to the answering machine even the connection icon on my Nike is always with three lines and didn't change. It explain also that, when the phone card is inserted in other phone without UMTS, it works without any problem.
So thank again to muzikfreakah for giving me the solution. However UMTS seems to be not a very useful add.....
Is there any utility to switch automaticaly from an auto search to a maual search on a time base? Will be useful for me.
Hi i had the same problem, and found that it was the new S2U2(Newer then 0.98), that messed it up.
Im using 0.98 at the moment, and it works fine.
Anything newer than 0.98, hangs any incomming calls.
The one calling can often hear up to 10 rings, and my phone rings half a tone, when the caller hangsup, so theres no time to answer the call.
Thanks for your advice muuu, but in my case, the problem appear only from time to time at my office. So the theory involving electromagnetic fog seems the best. UMTS work fine when I'm outside work or at home and never miss a call.
However, when at work, I'm only sure with GSM to receive or make call. Seems to depend of the use of IRM (just near one of the bigest IRM machines concentration in Europe with some still under development).
S2U2 is working perfectly even with the latest version if I respect the no 3G at work and switch it back when not working.
Hope this may help somebody in the futur
Thanks I had the same problem so removed S2U2.
After talking with IRM experts, it seems that I'm rigth..... IRM interfer with 3G and Wifi and not with GSM
Switching to diamond a few month ago and never had such problem with the diamond!
Nike seems to be the only phone affected and mine after stop working during holiday's was changed by Orange for the second time. Seems to work well now for my wife, I've not tried again at work.
Hello everyone,
Further to my post here http://forum.xda-developers.com/showthread.php?t=455840, I am using a now slightly old version of Yevgeny's WM6.1 ROMs on my 614c.
One of the few problems with this ROM, which is otherwise great, is that it does not allow concurrent voice and data usage on 3G. The original HP WM6.0 ROMs do allow this and it was a big plus to be able to stay online when the phone rings.
With Yevgeny's ROM v1.6 (and actually I think his newest one is v1.4 rev 1.2, don't ask me about the numbering), the data connection is dropped as soon as the voice connection is made.
I was in Moscow last year a few times and there was no 3G network (just EDGE), so I guess maybe Yevgeny has not himself noticed this problem.
Is anyone using a WM6.1 ROM that DOES allow you to keep your 3G data connection open when making or receiving a voice call?
I use last ROM from Yevg001 WM6.1 20270 rev 1.2 FIX with Manila 2D and data connection is always on (i use push to mail service). I have no probrem with dropping connection during calls.
sergiorus, this is good news. Are you certain that the data connection is remaining open? For example, do new mails arrive while you are on the phone, or you can navigate to non-cached pages in your web browser during calls?
For me, with the older ROM, the data connection is suspended as soon as a call is initiated or received.
I have just called from my home number to mobile and during this call downloaded ephemerides for GPS and updated Manila weather. All correct.
Sergorius thank you very much for testing this... it sounds like a good result. May I also ask you two other questions?
1) Are you using radio firmware 0.77 or 0.88 (notice on the blue start-up screen)?
2) Do you have the "call waiting problem", which was introduced in 0.88?
To test for the call waiting problem, without the help of another person, call yourself using your ipaq and begin to leave yourself a voice message (I usually count numbers). While you are talking to your voicemail, create a waiting call, by calling your ipaq from your home number. Continue to talk to your voicemail for a few seconds while you hear the beeps in your ear, then clear down on your home line.
When you listen to the voicemail that you left yourself, you will hear your voice at first, then notice that your voice was muted while the incoming call was waiting. This is the call waiting problem.
To work around this problem, which for me made my ipaq unusable, I downgraded my radio firmware to 0.77.
I'd be very interested in your results...
1) I use radio firmware 0.88
2) Omg, just tested, I have this problem too.
I tell about this problem to Yevg001, maybe he know how to fix it.
I work in a company wich has about 90 of this phones and , yes, all have the same problem. (call waiting)
We have FW 0.88.
Please if you find a solution, could you post it?
Thanks in advance
Dan
Dan, see my post here
http://forum.xda-developers.com/showthread.php?t=479288
There is a solution in sight.
Hi all,
I work in a company who have just dished out over 100 HD2 phones to their staff... we're on call and are having some problems with the handsets missing calls and dropping calls mid-call, and I just want to know if we're alone in this, or if it's a common problem, or better, if anyone knows of a solution!
We use Orange (UK) as our carrier, the phones are NOT orange branded....
When we get a missed call, we can be in an area with good coverage (3G or otherwise, it doesn't seem to matter). The person calling us gets a ringing tone as normal, but the phone doesn't seem to do anything (ie, no indication that it's getting a call coming in). Once the caller has given up (or been directed to answerphone) we do seem to get a message telling us that we've had a missed call, but this is a text message, not a windows mobile message, and can be upto 4 hours later!
We've also had situations where an HD2 has rung and we've picked it up after one ring to be informed that the caller was about to hang up as it'd been ringing at their end for over a minute!
The other issue we have is with the phones dropping calls mid-call both when taking or making a call... The phone handset shows good signal even when it drops the call... At first we thought it was people touching the hangup button on the screen with their cheek, but I've now witnessed the phones do this when held away from the caller's face and even when it's been on speaker phone waaaaayyyyy away from anything that could touch the screen or buttons...
Oh, and we're running software version 1.66.405.2 on all of the phones, and it appears that the problems are occurring on many (if not all) of the phones... They're all running BsB Tweaks and have all been setup in exactly the same way...
Anybody got any ideas? They seem to be a lovely device for everything else, it just seems that the actual telephone side seems a bit flakey...
lol... every problem you just described was happening to our company when we were using the Orange network in the UK.
We left Orange exactly one year ago after almost going legal with them due to their extremely shoddy service plus underhand and downright illegal activities with our account.
To cut a long story short...
When we took out our contract we bought every line as sim only and Orange gave us a hardware fund to buy our handsets as and when we needed them.
Turns out though... every time we bought an offline handset they were putting it through as an upgrade! This obviously increased the length of contract for the each connection in every purchase. The very definition of an upgrade in Orange's own terms of service (at that time, they may have changed it now) did NOT include buying a handset for a SIM only connection.
On top of this we had the exact same network/service problems you describe with ALL of our handsets (including the non winmo ones), plus many other other issues with their network/service.... missed calls not actually ringing the device.... text messages delivered late and voicemail notifications sometimes up to 6 days late. Dont even get me started on the dropped calls.
When it came down to the month we were supposed to be out of contract Orange told us that we were still in contract and we owed them £70,000 plus the full price of all of our handsets if we wanted to leave!!!!
Well... we told them they were talking rubbish and after a lengthy process going back and fourth with their legal department they eventually admitted defeat. They didnt have a leg to stand on really so Orange didnt get a penny and we kept all of our hardware.
Apologies for the lengthy post there i was trying to keep it short and keep my post in context. What i am trying to say is...
In my opinion your issues are more than likely down to the Orange network then anything else... but they will REFUSE to admit a problem. They also will not support your handset if you didnt buy it directly from them.
ian.hennam said:
Hi all,
I work in a company who have just dished out over 100 HD2 phones to their staff... we're on call and are having some problems with the handsets missing calls and dropping calls mid-call, and I just want to know if we're alone in this, or if it's a common problem, or better, if anyone knows of a solution!
We use Orange (UK) as our carrier, the phones are NOT orange branded....
When we get a missed call, we can be in an area with good coverage (3G or otherwise, it doesn't seem to matter). The person calling us gets a ringing tone as normal, but the phone doesn't seem to do anything (ie, no indication that it's getting a call coming in). Once the caller has given up (or been directed to answerphone) we do seem to get a message telling us that we've had a missed call, but this is a text message, not a windows mobile message, and can be upto 4 hours later!
We've also had situations where an HD2 has rung and we've picked it up after one ring to be informed that the caller was about to hang up as it'd been ringing at their end for over a minute!
The other issue we have is with the phones dropping calls mid-call both when taking or making a call... The phone handset shows good signal even when it drops the call... At first we thought it was people touching the hangup button on the screen with their cheek, but I've now witnessed the phones do this when held away from the caller's face and even when it's been on speaker phone waaaaayyyyy away from anything that could touch the screen or buttons...
Oh, and we're running software version 1.66.405.2 on all of the phones, and it appears that the problems are occurring on many (if not all) of the phones... They're all running BsB Tweaks and have all been setup in exactly the same way...
Anybody got any ideas? They seem to be a lovely device for everything else, it just seems that the actual telephone side seems a bit flakey...
Click to expand...
Click to collapse
Having the exact same problem here so it can't be a carrier problem. This issue goes hand in hand with the switching of bands problem reported in another thread. The only solution as of right now seems to be turning off 3G network-capabilities completely until we get a radio that functions as it should. Would you mind contacting HTC? I think that a company threatening to sell their devices due to bad support on their part might make them do something about it. Us regular consumers they just ignore.
Toss3 said:
Having the exact same problem here so it can't be a carrier problem. This issue goes hand in hand with the switching of bands problem reported in another thread. The only solution as of right now seems to be turning off 3G network-capabilities completely until we get a radio that functions as it should. Would you mind contacting HTC? I think that a company threatening to sell their devices due to bad support on their part might make them do something about it. Us regular consumers they just ignore.
Click to expand...
Click to collapse
imo... its definately a network issue....Which carrier are you using?
i have HD2's on Vodafone and T-Mobile (both UK) and do not have any of the issues i had previously with Orange (didnt have HD2's at that time though so maybe its just unbranded HD2's on Orange?)
Audio Oblivion said:
imo... its definately a network issue....Which carrier are you using?
i have HD2's on Vodafone and T-Mobile (both UK) and do not have any of the issues i had previously with Orange (didnt have HD2's at that time though so maybe its just unbranded HD2's on Orange?)
Click to expand...
Click to collapse
The same carrier I used on my Touch HD and had no problems with(Saunalahti). Going to try the new 2.09 radio and see if that solves my issues.
Toss3 said:
The same carrier I used on my Touch HD and had no problems with(Saunalahti). Going to try the new 2.09 radio and see if that solves my issues.
Click to expand...
Click to collapse
Which country?
It would be helpful to actually post some details!
Like i said above... it could be the HD2 on your particular network that has an issue.
I really dont think its a handset problem as if it was literally everyone with an HD2 would be going legal!
Ive been using HD2's since Novemeber 2009 and havent encountered any of the problems described in this thread.
Audio Oblivion said:
Which country?
It would be helpful to actually post some details!
Like i said above... it could be the HD2 on your particular network that has an issue.
I really dont think its a handset problem as if it was literally everyone with and HD2 would be going legal!
Ive been using HD2's since Novemeber 2009 and havent encountered any of the problems described in this thread.
Click to expand...
Click to collapse
My HD2 is switching networks and dropping calls whenever it feels like it. Currently using HSDPA only with GSM + UMTS. I'm guessing my problem is more related to the switching of bands than anything else. Why it would loose its connection from one second to the next is beyond me, but this is a known problem.
Toss3 said:
My HD2 is switching networks and dropping calls whenever it feels like it. Currently using HSDPA only with GSM + UMTS. I'm guessing my problem is more related to the switching of bands than anything else. Why it would loose its connection from one second to the next is beyond me, but this is a known problem.
Click to expand...
Click to collapse
Thats a slightly different issue to the OP. Your problem does indeed sound like it is down to band switching. There are a few threads on these forums about this as you already know.
Audio Oblivion said:
Thats a slightly different issue to the OP. Your problem does indeed sound like it is down to band switching. There are a few threads on these forums about this as you already know.
Click to expand...
Click to collapse
I know, but I think the underlying problem is still the same - I've had plenty of calls dropped even when having full bars. Could be a carrier problem, but due to the amount of people having similar issues I'd say it's a hardware/software problem.
Toss3 said:
I know, but I think the underlying problem is still the same - I've had plenty of calls dropped even when having full bars. Could be a carrier problem, but due to the amount of people having similar issues I'd say it's a hardware/software problem.
Click to expand...
Click to collapse
with the band switching issue im unsure... i dont have the problem on any HD2 so i cant possibly comment what the cause could be.
But the OP in this thread has other issues unrelated to to the band switching problem... voicemail notifications delivered late... calls being missed due to phone not even ringing etc... these are NOT related to dropped calls caused by band switching. Im 99.99% sure they are network problems having seen the exact same issues on the exact same network myself.
Audio Oblivion said:
with the band switching issue im unsure... i dont have the problem on any HD2 so i cant possibly comment what the cause could be.
But the OP in this thread has other issues unrelated to to the band switching problem... voicemail notifications delivered late... calls being missed due to phone not even ringing etc... these are NOT related to dropped calls caused by band switching. Im 99.99% sure they are network problems having seen the exact same issues on the exact same network myself.
Click to expand...
Click to collapse
You're probably right and as a user of the same network you probably know better than I. Was just trying to be helpful.
Toss3 said:
You're probably right and as a user of the same network you probably know better than I. Was just trying to be helpful.
Click to expand...
Click to collapse
Maybe he has both problems? shoddy network service AND the band switching issue?
who knows as he hasnt posted back?!
What's interesting though is that we've previously had HTC Touch Diamond 2s, Touch Pros, iPhones (although only a couple) and standard Nokia boggo handsets with the same provider (Orange UK) with no problems.... It's only the HD2s that seem to be affected by these problems...
I'm not sure if it's a band switching issue... is this where it drops from 3G to GSM (or the HDthingy half way between!)? I have noticed the phone drop from full 3G to the H symbol at times for no apparent reason...
ian.hennam said:
What's interesting though is that we've previously had HTC Touch Diamond 2s, Touch Pros, iPhones (although only a couple) and standard Nokia boggo handsets with the same provider (Orange UK) with no problems.... It's only the HD2s that seem to be affected by these problems...
I'm not sure if it's a band switching issue... is this where it drops from 3G to GSM (or the HDthingy half way between!)? I have noticed the phone drop from full 3G to the H symbol at times for no apparent reason...
Click to expand...
Click to collapse
er... you do know that H is faster then 3G right?
Its goes like this: HSPA>3G>GPRS>No data/only GSM
I assumed that you knew this if you were supposed to be supporting mobiles for your company.
If you have only 1 bar of HSDPA/HSUPA it is still faster then 4 bars of 3G.
Also... i sort of got at this in a previous post but the Orange network does not like it if you use handsets on their network that are not bought directly from Orange themselves. Your story is oh so familiar to me.
What i would suggest you try with one or two handsets is flashing them with an official Orange ROM for HD2. This firmware must be floating about somewhere as i do believe Orange have the HD2 on their books.
I don't support the phones, I just set 'em up and give 'em out... I'm a broadcast engineer who supports IT and Radio broadcast studios, not mobile telephones... as I said in my original post, I am on call with an HD2, which is a company phone and is dropping/missing calls... I just came on here to see if it's a known problem with HD2s, and if there's a solution, or if it's likely to be something with the network (Orange) which we may be able to jump up and down about and get them to resolve...
I had remembered it the wrong way around with HSPA and 3G, so thank you for clearing that up for me...
Is the band switching issue when it swaps between each then?
nobody else got any ideas?
*tumbleweed passes....*
I'm having similar issues on AT&T in the US. My callers get a fast busy after my phone rings a couple of times. It does not forward to voicemail. I have to force the phone to GSM then call the person back. UNACCEPTABLE.
Sometimes they get "all circuits are busy" message too.
Did you ever geta solution? My 3 year old x7500 is a better phone than this HD2 is at this point.
They probably won't tell you what equipment they have in your area (due to security reasons) but if they have Motorola based cellsites, then you're going to get these issues as the radio equipment struggles to pass from GSM to 3G and back again.
You are not alone........
I don't think this problem is necessarily restricted to Orange; my company had the same problem when rolling out un-branded Touch Pro devices to our users....and we're on the O2 network in the UK.
Our users experienced exactly the same symptoms - calls dropping, unable to answer calls before the other end hung up, etc...
It wasn't until we installed a ROM update from HTC on all the handsets that the problems....um, lessened...they got better but were still present at a much lower level than before.
I think that one poster has already suggested trying a different radio (i.e. the bit that actually handles the calls/band switching etc.), which is separate to the software (version 1.66.xxx in your case). There may be an HTC ROM update on their site - these usually include software and radio updates in one. You can find your current radio version by going to Settings | About Phone | Software Information - it's listed as "Radio Version" (and the latest is somewhere around 2.10.xxx - taken from a T-Mobile US HD2 I think).
When networks brand the HTC handsets, they also test the various radio ROM's on their networks, before loading a (suitably bloated) software ROM and known-working radio ROM onto the devices before shipping. This, in most cases, is something you can try loading on your unbranded devices - not so here, since Orange never released the HD2 in the UK (ok, don't shoot me - they did release it in very small quantities on their business tariff before pulling it due to "issues found in testing"), so they sure as **** didn't release an updated ROM for the device.
Your best bet, if you can't find an HTC ROM update later than 1.66 (which I don't think there is...yet), is to get involved with this forum in the Leo section. Learn about flashing a new HSPL and then try some other radio ROMs to see if any of them solve your particular problem. You'll have to devote a day to reading/learning before you get down and dirty with a handset....unless you have a few of these £500quid beasties you don't mind turning into paperweights!! Only trouble with this route is, once you've found a radio that works on Orange (and doesn't rinse your battery in two hours!), you're gonna have to repeat the HSPL/radio update process on 100 handsets, then re-install/re-configure each and every one.
Not a very inviting prospect (we "only" had 45 handsets to do!), but the end justifies the means. The HD2 is a marvellous handset - I know, I've got one (on T-Mobile UK ) and I wouldn't be without it.
Keep posting any questions/thoughts.....we'll be here to offer our "useful insights" and "helpful suggestions" as long as you can take it!!!
Good luck!!!
Mark.