Hi,
I recently purchased a second hand MDA compact that was locked to T-mobile. After using the "all in one simlock tool" (from this site) I tried my vodafone sim card and it stated "invalid or missing sim". After various soft resets and hard resets and re-running the tool it would still not recognise my vodafone sim.
I then tried a friends contract t-mobile sim card in my phone to make sure all was well and it asked for the pin number. My friend entered his pin and it came up "Phone locked please enter PUK code". My friend then put his sim card back in his phone and enetered his pin as normal and all was working fine ? I have tried this several time with t-mobile sims and the same happens to them all but when put back in their normal phones everything works as normal.
I have even called t-mobile for help (no laughing please) and as you guessed I got no further forward.
Appologies if this is a widely covered topic or in the wrong section, i have searched and read loads of stuff but I am still stuck.
Please help me to unlock phone...
anyone :?
try this
Try this:
With the phone off, press the camera button and hold it in
Now press the power button for 5-10 seconds
Let go the power button
If the screen comes up with 3 color bars, connect the phone to your computer and run your favorite firmware.
Let us know the results...
Newbie question... Firmware compared to ROM?
Hi all,
I would be very interested in knowing the result of this last advice you gave as i am fighting to unlock my SPV3000 from Orange and may end up locking it with PUK request at the end...
Anyway, my question before I reach this stage is: What are you really talking about when you say "Run firmware"?
Do you mean flash your PPC again with a ROM like Mr Clean one or is it something else? And where should we find such firmware?
Just in case I may have to follow your advice soon... ;-)
Hi,
I've recently replaced the battery of my MDAcompact. Since then, it will not connect to the network, even after a hard reset. With two of the SIM cards I've tried it actually crashes just after the PIN is entered. With a third it's stable but doesn't connect to the network ('No service' in the telephone display). For this third card, the MDA displays the correct phone number and PIN change is possible, so the connection to the SIM card does not seem to be the problem.
I have no clue what's going on and what to do now. Should I start to read about the ROM upgrade thing - would that be promising in this situation and maybe the last thing I can try?
Thanks,
Wolo
no, i think the battery is bad, it happend with me before and when i changed the battery it works good again
I've reinserted the old battery to check that. But same problem as before
So I bought a TyTN around two months ago... I use it on the Cingular network with no problems the entire time.
Today around noon it starts bugging out on me. It freezes, so I restart it and it isn't reading the SIM for some reason. I restart again, it takes ten minutes to recognize the SIM, and when it does it freezes.
I looked up on how to hard reset it, and it seemed to be going all right, but then it continued to have the same problems. Now it doesn't even recognize the SIM.
When I connect the phone to my laptop via USB it gives a quick three tones and Activesync is not registering anything. I need to know what to do to try and get my phone functional again...
Sorry for reposting, but someone in the previous thread I created stated I needed more info in my header... Valid point...
Also, when starting up, during the HTC splash, "No GSM" appears among the red letters that are shown... I don't know if that has anything to do with it.
It started about 6 days ago, it will recognize it for about 2 days, then back to saying its not in the device. I have had this device sin ce last year, never having any problems. I upgraded the rom to mobile 6, and no problems, all of a sudden, with no real reason, it did this. When I did upgrade to M^, I had no problems, its been a while since then. So, what can be causing this>?
please try to upgrade radio module to 1.15. good luck.
SD card not recognised on XDA EXEC
I had exactly the same problem & I emailed O2 XDA support.
They recommended syncing your machine to back up any relevant files.
Then do a hard reset Hold down two soft keys together and press the hole with the stylus. then select zero key. To hard reset.
This wipes your machine back to the O2 standard.
I then accepted the defaults.
I then inserted my card and magically it is working.
Now i am having to reload my software that I have lost ...
But I have not had any trouble with this XDA EXEC. nearly a year now ...
Does anyone know if it worth upgrading the rom from 1.3.107 (4/11/06) with the Blackberry version, even though I will not be connected to an Exchange server ...
Or is it a case of if it isnt broke dont fix it ...?
Llew
I did that before, and no sim. Then I re installed WM6 ROM, and it worked for one day, and boom. I had the WM6 rom installed prior, and no problems for months. NOw, is like its broken....lol. I need this damn phone working, is like an addiction not having it, I'm using my p910 and its not the saaaaaaaaaaaaaaaame. HEEEEEEEEEELP!!!
I Hope this helps
I hope this helps
I've had a similar problme befor, ther are two things you could try.
1. try to elevate the pins that connect to the actual SIM card. Some times this pins/connectors get bent downward and do not make contact with the SIM Card. You should bend them SLIGHTLY more upward so that there is a frim point of contact. You could do this using a this coin or a credit card or something. Pleae don't bend it too much because you'll definately break the pins and that wont be good.
2. You could put your device into flight mode and take it off of flight mode. This forces the device to look for a SIM Card. When I had this poroblem I had to to do it after every soft reset It was annoying but it was worth it. Then I upgraded to WM6 and never had the problem again..
I hope this helps you, I know how it feels to have this happen, It's not a good feeling.
metalslugx said:
I did that before, and no sim. Then I re installed WM6 ROM, and it worked for one day, and boom. I had the WM6 rom installed prior, and no problems for months. NOw, is like its broken....lol. I need this damn phone working, is like an addiction not having it, I'm using my p910 and its not the saaaaaaaaaaaaaaaame. HEEEEEEEEEELP!!!
Click to expand...
Click to collapse
O2 XDA Exec not able to find SIM
Hi,
I bought O2 xda exec two weeks back,its having problem in detecting SIM,
and this problem is not very consistant, sometimes it works fine
I tried following things
1. I adjusted the SIM connectors
2. I changed the SIM in order to make sure that the problem is not with SIM
3. I upgraded ROM as well as installed WM6, it starts working when I upgrade ROM but stops after some time.
4. I tried switching flight-mode on and off, again it works for some time and stops again.
5. I even tried putting some paper behind the SIM to tighten it, sometime this technique works sometimes not.
So till this point I am not clear that this problem is mechanical(SIM socket)problem or software problem.
O2 XDA Exec not detecting SIM
Hi,
I bought O2 xda exec two weeks back,its having problem in detecting SIM,
and this problem is not very consistant, sometimes it works fine
I tried following things
1. I adjusted the SIM connectors
2. I changed the SIM in order to make sure that the problem is not with SIM
3. I upgraded ROM as well as installed WM6, it starts working when I upgrade ROM but stops after some time.
4. I tried switching flight-mode on and off, again it works for some time and stops again.
5. I even tried putting some paper behind the SIM to tighten it, sometime this technique works sometimes not.
So till this point I am not clear that this problem is mechanical(SIM socket)problem or software problem.
Can you tell me where can I get this and what is this about as i am having the same p
chunwoo2k said:
please try to upgrade radio module to 1.15. good luck.
Click to expand...
Click to collapse
Can you tell me where can I get this and what is this about as i am having the same problem
Can you tell me in detail about where to get these softwares and how to upgrade as my xda exec is also not recognizing sim card
rakwinder said:
Hi,
I bought O2 xda exec two weeks back,its having problem in detecting SIM,
and this problem is not very consistant, sometimes it works fine
I tried following things
1. I adjusted the SIM connectors
2. I changed the SIM in order to make sure that the problem is not with SIM
3. I upgraded ROM as well as installed WM6, it starts working when I upgrade ROM but stops after some time.
4. I tried switching flight-mode on and off, again it works for some time and stops again.
5. I even tried putting some paper behind the SIM to tighten it, sometime this technique works sometimes not.
So till this point I am not clear that this problem is mechanical(SIM socket)problem or software problem.
Click to expand...
Click to collapse
I think you need to return your phone for a brand new replacement while you are still close to your purchased date. It would also be nice if they can actually see the problem first hand, so they can't complain.
I have the similar problem with o2 xda exec this is saying Invalid or missing Sim , have tried changing sim dont work. Can you tell me in detail about where to get upgraded softwares and how to upgrade
I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.
I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)
Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.
Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike
Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B
I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike
Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.
I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.
I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B
Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!
Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?
Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.
konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B