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My touch screen has been getting out of alignment quite often. 3 or 4 times a day. I'll go to use it after leaving it on standby, and the touch screen alignment will be off by a half centimeter or more. its making very difficult to use. Sometimes very difficult to even get to the settings screen to realign it. I'm using a screen protector and to use my fingers instead of the stylus often. could have of this be having an affect? or does anyone have any idea whats goign on? thank you for any help you can give me.
Dan
I had a similar problem as well. Its kinda scary. Do you think its a software error? or could it be hardware *gulp*
I had this problem with some devices I issued out at work. I put screen protectors on them, and all kind of weirdness happened, and the screen getting out of alignment was one of them. I removed the screen protectors, and the problem went away.
Wizard platform has often that claim from many users. I'm not sure if working without screen protector is suitable for you and don't know it will help. In my case it did not.
The problem of kJAMs is related to the screens HTC used on this version. Unfortunately there is not software remedy. Some users attempted to change their devices under guarantee. Some are telling newer ROMs make the error less frequently.
You may also use "fire button + messaging button" combination as a shortcut to screen alignment page if you must live with this. Better than nothing ?!
fixed my qtek 9100
Well my wizard used to go out of alignment a lot. But I basically ruined it when I stuck it in my golf bag one day and let it get partially crushed while half-open...
The screen started to flicker a lot (in addition to not registering touch inputs). after a week it was unusable except by me since I knew where to push to get it to work.
Anyways, I gave up and asked around Hong Kong for people who can fix these PDAs. I found a store that offered to bring it to a specialist (no name given) for $380 hkd (~$50USD). Figured I had nothing to lose.
It actually works almost like new now. The slider is tighter, and the screen doesn't go out of alignment at all. I'd almost say its perfect except the "specialist" "broke" my volume slider when fixing it. Its not major so I decided against taking it back to the store for further repairs (3 month warranty on their work). But it took 3-4 days for them to fix.
I figure someone with the screwdrivers and stuff can probably fix your problem. But I didn't have the guts to try it myself...
Four things you can do to help
1. After time dust etc... gets under the rim of the screen and adds to the misalignment problem. Get a piece of paper and put the corner under the rim and get all the dirt out.
2. Sometimes software causes the misalignment - in my case it was using vjtoggletoday - so check or your software particular ones that change your today screen e.g. wisbar etc...
3. You could do a hard reset and try device in factory state for a while to see if it is a software or hard ware problem
4. Update to the latest rom.
Thanks for your help guys. Even though i didn't like your answers. I tried cleaning dust from under the border of the screen. It worked well for now. but it hasn't been more than 12 hours. I hope it continues. If i cant get it to stop i might have to sell my phone on ebay. they seem to go for only 50 dollars less on ebay than i payed for it in the first place. I hate to ask this question. but what could i replace this phone wiht that wont have this problem. and has windows? Basically what would you suggest as a replacement. And not the TytTn because i dont think i'll be able to afford that one.
Thank you.
lets hope that i dont have to fish dust out of my phone every day.
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
mikeysweet said:
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
Click to expand...
Click to collapse
getting one without paying isnt going to happen, especially since it shows obvious signs of user inlficted damage. you need to start saving up for your next phone purchase.
So Should I go ahead and try to open it up and see if I can fix anything in it?
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
clemsyn said:
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
Click to expand...
Click to collapse
there is a place called www.safeware.com where you can insurace your PDA for about 60 bucks a year... check it out
you may get another from ebay for $400
if the screen and motherboard are not broken, try to get Dopod 838 housing assembly, and replace the housing
So I opened up the entire phone and only found that the InfraRed lens broken off. I don't see where else it is broken. I had everything apart except the screen from the face of the phone. I took off the back by taking the screen off of the guide rails.
I made sure the connections between the screen and the board where secure. With the phone completely open, I tried to turn it on and still got a white screen.
When I plug in the power, the orange light doesn't light up.
I think I'm up a certain creek without a paddle.
Here is an update:
I called Cingular and all they could offer me was the number to the manufacturer HTC (877-878-6944)
HTC sends me to their repair center (888-354-2375)
So I am sending my busted phone to them and here is how the process works:
They get your CCard # to have on file. You send the phone in your own package, your cost. They will get it, diagnose the problem and give you an estimate of cost. If you approve the cost, then they will charge your card for the repair plus $27.80 for return shipping. If you do not approve the cost then they will charge you $27.80 and return you your busted phone.
I'll keep you posted to the cost estimate.
10/26/06 - HTC calls me up and says that my unit will cost $169 to repair and I go ahead and authorize it.
10/30/06 - HTC Ships out my unit and I should get it 11/2
Jesus, 169!
wait wait..u mean to tell me there's no warranty on this device? not even a year?
I don't know how HTC works, but I used to own a couple of HP PDA and PDA phones...and if there's any kind of problem, hardware, software, or even if I dropped the device and broke it (which I did a couple of times), I call the warranty department (of course I had to lie and told them I never damanged it), but then they send me a new PDA on UPS Next day right away with no charge to me..and I send them back my old PDA postage paid....
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
And the Saga ends.
Yesterday got my phone and tested everything to make sure it works. Turns out that they actually do fix what you send them instead of just swapping it out. My case was cracked near the corner and you can see where they repaired the crack.
So there you have it.
- There is a warranty for factory defects, not dropping your phone
anthoj said:
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
Click to expand...
Click to collapse
There is a 1 year warranty through Cingular but it does not cover lose or physical damage, only defects in the product.
My touchscreen developed some issues after about 3 months of use. It was replaced under warranty.
If you drop and break it your warranty is voided. This is pretty standard, insurance covers loss & accidental damage.
I need a replacement windows PDA phone for my lost wizard... and i have a friend willing to sell his 8525 for $50... the downside...
according to his is... his touch screen works half the time.... something about working on a full charge... or not working on a full charge... and when its halfway charged... it does the opposite... etc etc...
he said the screen lights up just does not respond to the touches under the above mentioned conditions.
i did a search over here and HOFO.... and have noticed alot of people have problems with the top right corner of the screen (portrait) being stuck and closing out apps.... or launching the start menu repetedly...
and there isnt really a fix?....
is 50$ still a good deal?.... will a replacement screen and digitizer fix it?.... which is around another $50 i believe?
or should i buy one from ebay... they are selling for around 170-200$ shipped.... or is this a problem that plagues all 8525 hermes eventually?.. and i shouldnt bother with this model... and go back to the wizard or get something else?
The Hermes is a really great phone (I passed on getting a Kaiser, as it didn't offer enough of an upgrade), but I don't know if I would personally buy one in that's having issues like that.
50 bucks isn't bad, though. I might bite for that price.
I've had no screen issues over the last 1 1/2 years. I just saw a used 8525 sell for $181 on ebay...it's a great scalable device!
Alright.. i got a hold of the phone.....
everything seems great.... touchscreen was working... but as soon as i went to charge the battery.... and took it off charge once it was filled up to 80%, the touch screen stopped responding...
and i also did a hard reset ... and the screen still isnt responding.... and i cant pass green setup screen that asks me to tap the screen to continue.
any way to bypass this screen?... i dont mind using the phone with only the buttons...
and do you think this is battery related?.... the prev. owner said something about... leaving the battery to cool over night... and pop it back in... and touchscreen should respond again....
any suggestions?... thank you.
Find the program "Remote Screen Alignment". If you can get the Hermes to screen alignment to work, you can save the settings to your pc then if you reflash an os or have to hard reset you don't need the touchscreen. Try taking the battery out overnight and see if you can do the alignment then. Once past the screen alignment you can operate the Hermes using the buttons BUT you need to first get past the alignment settings.
Alternatively, if you know someone with the same Hermes you can get the Alignment settings off their phone. You need the above app.
Cheers...
if your looking for a screen, i have a screen complete with digitiser for sale? PERFECTLY working
i can also throw in a ribbon cable which works but only displays colours in 4bit mode!
PM me if you want the screen
ultramag69 said:
Find the program "Remote Screen Alignment". If you can get the Hermes to screen alignment to work, you can save the settings to your pc then if you reflash an os or have to hard reset you don't need the touchscreen. Try taking the battery out overnight and see if you can do the alignment then. Once past the screen alignment you can operate the Hermes using the buttons BUT you need to first get past the alignment settings.
Alternatively, if you know someone with the same Hermes you can get the Alignment settings off their phone. You need the above app.
Cheers...
Click to expand...
Click to collapse
well its not even the screen alignment screen that im stuck at....
when you do a hardboot.... the FIRST splash screen that shows up after the ATT stuff
its a green screen that says windows mobile DIRECT PUSH... and it says
"please tap the screen to continue etc etc"
will that program help me get past that?....
and the battery is out of the case right now... and im in school..., hopefully by the time i get back home it should work.
duke_stix said:
if your looking for a screen, i have a screen complete with digitiser for sale? PERFECTLY working
i can also throw in a ribbon cable which works but only displays colours in 4bit mode!
PM me if you want the screen
Click to expand...
Click to collapse
well... i see that you live in the UK... it might not be favorable purchasing it from you...
and tihs ribbon cable that you speak of.... do i need one for the isntalation of the screen?... and the one you have isnt made for this phone right?
Alright guys... so pretty much what the previous owner says checks out..
the phones touchscreen started responding to touches on a cold battery that was sitting for a few hours....
as soon as i begin to charge and the batter warms up... or the phone warms up.. im not sure... the touchpad stops responding.
ANY SUGGESTIONS?...
is this an issue with the battery or the touchscreen?...
aside from that.... this phone is fantastic!
Hi there
I am in the UK, and the screen has in fact been removed from a cingular 8525 i cannabilised for the d-pad board, the screen works perfectly and the ribbon cable will of course fit your phone.
I am willing to ship to the USA, and in fact i regularly do, only recently i just sold a little rubber dust cap for the hermes on these forums and its on his way to him right now. if you can pay via paypal your more than welcome!
Not the battery. The battery only supplies power to the mainboard and through that to the lcd. If the battery was at fault then you wouldn't be able to start up. It sounds like you may have heat problems with either the lcd ribbon or with with the flex ribbon connecting the top part of your phone to the mainboard. If I was you I'd check out Mike Channon's site as he is the MASTER of Hermes hardware and if you don't find a solution you can PM him. Heres a link to his site - http://michael-channon.spaces.live.com/
Cheers...
id buy it and sell the parts on ebay
So my awesome Venue Pro with an already sketchy battery is giving me trouble.
It has only happened lately. I'll turn on the phone from standby in order to, well, use the phone. But 95% of the time, the screen will within a split second go black, showing nothing on it. Funny thing is, every key works and illuminates and you can even interact with the touchscreen as I noticed it made sounds previously when I just started moving my finger along the screen, same with powering it back on when it likes to actually show what's on the screen and it'll be on a totally different app or screen itself.
Because I bought it on eBay, Dell, very ignorantly, is refusing to even deal with me in regards to warranty despite the phone being manufactured this year, so I'm hooped for sending it in at all for repairs.
If the touchscreen technically "works", then what could be the problem?
Thanks for your help, guys.
You might want to google something like "dell ownership transfer." Seems to me there was a way to transfer the original warranty term to another person. If you can get in contact with your ebay seller, he may be able to help you out.
Short of replacement, I say the first thing you should try is opening it up and making sure all the cables are connected internally.
http://forum.xda-developers.com/showthread.php?t=1297315
The next step will either be re-flashing the original stock 7.0.7004 rom in hopes that it's a software problem (unlikely if you ask me,) or ordering another DVP off ebay and swapping parts until you have diagnosed the problem.
That's the issue- My eBay dealer didn't actually buy the phone himself. He took them as a donation for his not-for-profit business so the proof of ownership is pretty much MIA.
I'm starting to believe the backlight is failing or something close to that. Possibly due to the slider being used? Not any more often than someone else would use it, though. I looked at the disassembly guide and it's something nearly impossible with my lack of tools or understanding.
I'm pretty much hooped then?
Wow, shady. I bet he took advantage of and offer like this and then just sold the phone for profit.
http://forums.techsoup.org/cs/commu...ected-with-donated-smartphones-from-dell.aspx
I can't think of any other ideas personally. Selling it off for parts seems to me like the best course. If you decide to do this, you should wipe your phone with a soft reset as you normally would when selling this phone (in settings > about > more > reset my phone.) If what you're experiencing is a software problem (which, again, I very much doubt) this might fix it. If not, your personal data is gone, and you're ready to sell it.
You may want to let the other forum members weigh in on this, but I don't think there's going to be an easy fix that doesn't involve disassembly.
I have attempted a reset + restore and whatnot, so most likely it would be a disassembly issue then.
The issue with me taking it apart would be that I'd probably do more damage that way lol.
Hi, the problem started a few weeks ago, when i low down the brightness the screen starts to flicker and it turns to a green/yellowish color, a few days after i woke up and turned my phone but it was black (i leave the phone charging every night before go to bed) when i turn it on by power or home button i just see a few horizontal lines in the upper part of the screen, but it wont turn on, so i got to remove the battery wait a while, then put it back and turn it on again, the screen still black for a while (i cannot see anymore the S5 logo) leave it for a moment, then after few pushes (well a lot actually) to the power button it turns on again and works just fine for the whole day, I've change the android last year to 6.0.1 with odin (I'm not from usa), and changed the battery a couple of months ago, what could it be the problem? battery? dying screen?
dvdmcwilliams said:
Hi, the problem started a few weeks ago, when i low down the brightness the screen starts to flicker and it turns to a green/yellowish color, a few days after i woke up and turned my phone but it was black (i leave the phone charging every night before go to bed) when i turn it on by power or home button i just see a few horizontal lines in the upper part of the screen, but it wont turn on, so i got to remove the battery wait a while, then put it back and turn it on again, the screen still black for a while (i cannot see anymore the S5 logo) leave it for a moment, then after few pushes (well a lot actually) to the power button it turns on again and works just fine for the whole day, I've change the android last year to 6.0.1 with odin (I'm not from usa), and changed the battery a couple of months ago, what could it be the problem? battery? dying screen?
Click to expand...
Click to collapse
I had a similar problem with my S5 a while ago.
The screen used to have these so-called snowstorms and kept glitching and freezing. When I turned the screen off and on again it would stay black, then the phone would reboot and I would have that snowstorm again.
I then replaced the screen and after doing so the phone worked flawlessly (hurrah!) for about 3 months (damn). Then it started acting up again (sh**).
I was really disappointed. What a waste of money. What a waste of time.
Then I thought about the motherboard - that had to be the cause I thought.
So then I replaced that. This was about 2 weeks ago.
Ever since my S5 has been chugging along nicely.
So yeah, in the end it could be the following things causing the problem:
-loose screen ribbon connector
-faulty screen
-faulty motherboard
The S5's screen (flickering) is a commonly found problem.
If you want to spend your hard-earned money on a five-year-old phone like I did then here's more details:
The screen is fairly easy to replace. If you want to replace the motherboard you have to disassemble the entire phone. It shouldn't be difficult after you've removed the screen without breaking it.
I managed not to do so. Here's a video of the tear down process which should help you (quite a lot): https://www.youtube.com/watch?v=fZ_rMo-AdKE&t=191s
If I were you I'd try replacing the motherboard first as it's cheaper. Don't make the mistake of doing it the other way round like I did.
Just search for the model number you want. SM-G900F (Europe and America) has the best support here on XDA and is the most common model.
I wouldn't order a G900A because as far as I know the bootloader is locked down because US carriers don't like us. And I don't think there's an exploit either.
If you want to buy a new screen then make sure you get a genuine one, follow the link or search "S5 digitizer" on eBay: https://bit.ly/2Hww3Dp
The seller I bought the screen from (from China, shipped from Netherlands) isn't selling it anymore so I cannot guarantee any genuineness or functionality. Seller looks reputable though and the pics and description look good and it ships to Europe.
Again, the screen is very expensive, even for an old phone like this! I would try replacing the motherboard first.
Any cheap screens (under 50) you find will most likely be of bad quality. You should not buy them.
James160103 said:
I had a similar problem with my S5 a while ago.
The screen used to have these so-called snowstorms and kept glitching and freezing. When I turned the screen off and on again it would stay black, then the phone would reboot and I would have that snowstorm again.
I then replaced the screen and after doing so the phone worked flawlessly (hurrah!) for about 3 months (damn). Then it started acting up again (sh**).
I was really disappointed. What a waste of money. What a waste of time.
Then I thought about the motherboard - that had to be the cause I thought.
So then I replaced that. This was about 2 weeks ago.
Ever since my S5 has been chugging along nicely.
So yeah, in the end it could be the following things causing the problem:
-loose screen ribbon connector
-faulty screen
-faulty motherboard
The S5's screen (flickering) is a commonly found problem.
If you want to spend your hard-earned money on a five-year-old phone like I did then here's more details:
The screen is fairly easy to replace. If you want to replace the motherboard you have to disassemble the entire phone. It shouldn't be difficult after you've removed the screen without breaking it.
I managed not to do so. Here's a video of the tear down process which should help you (quite a lot): https://www.youtube.com/watch?v=fZ_rMo-AdKE&t=191s
If I were you I'd try replacing the motherboard first as it's cheaper. Don't make the mistake of doing it the other way round like I did.
Just search for the model number you want. SM-G900F (Europe and America) has the best support here on XDA and is the most common model.
I wouldn't order a G900A because as far as I know the bootloader is locked down because US carriers don't like us. And I don't think there's an exploit either.
If you want to buy a new screen then make sure you get a genuine one, follow the link or search "S5 digitizer" on eBay: https://bit.ly/2Hww3Dp
The seller I bought the screen from (from China, shipped from Netherlands) isn't selling it anymore so I cannot guarantee any genuineness or functionality. Seller looks reputable though and the pics and description look good and it ships to Europe.
Again, the screen is very expensive, even for an old phone like this! I would try replacing the motherboard first.
Any cheap screens (under 50) you find will most likely be of bad quality. You should not buy them.
Click to expand...
Click to collapse
Thanks for your reply, i think it will be better to get a new phone then, where i live (f**** argentina) the screen cost more than what i paid for the phone (used but just a few months after release) more than 100 dollars, thanks again.