I dropped my phone yesterday and now all I get is a white (or bluish, or with lines) screen. With VC I can still make and receive calls, and Play media files. The touch screen even works if I know where the button is without the screen showing it. Does anybody have an Idea of what I can do to fix it? I have not done a hard reset yet, hoping that someone would have an idea.
I was thinking of going into Cingular and trying to get some help from them, but should I reset it to the official ROM first (I would have to download it from somewhere)? Also what do you think of the new 8525?
awesome phone...faster internet... runs great with the new wm6 rom... come by my shop if u wanna see it james
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Hi guys,
I'm having an issue with my digitizer on my 8125. I am wondering if anyone has experienced this, and if anyone knows of any workaround, short of sending the unit back.
After the unit has been great for a month (summiter's 2.17), all of a sudden, when I use the stylus in teh lowe right corner of the screen, it senses the pressure about 3 milimeters to the left.
Therefore, it's almost impossible to use the right scroll bar, if that makes any sense.
I realigned the screen.
It was fine for about 30 minutes.
Same problem.
Reset.
Fine for a bit.
Then same problem.
Now, I bit the bullet, and did a hard reset.
It was running so nicely, but I had no choice.
The digitizer was fine for about 30 minutes.
I was pretty happy...
And now... SAME problem.
Only in the bottom right of the screen, like usual.
Has anyone heard of this?
AFTER a hard reset, before installing apps???
If you think there is a solution, please let me know.
If it's a case of back-to-Cingular... So be it..
...but I figured i would ask the pros before sending it in!
Thanks!
Mike
I have the same problem, though I haven't managed to do a hard reset yet. (Does anybody know how to back up text messages without using an all in one backup program, because I want to rebuild anyway)??
My screen seems to be okay for a period (so far the max has been two weeks) then it becomes unusable after eg. 30 mins. In periods when this happens, it does so up to 10 times a day! Arggg.
I wanted to send it back under warranty, but now the problem has stopped!
Was going to do a hard reset to ensure it's not any dodgy software that I've uninstalled since it was last doing it etc... but I really don't want to lose my texts!
Any help with backing up SMS messages (without restoring full backup thus recreating digitizer problem) appreciated!
Mat
Thanks for the reply!
I was also CERTAIN it was software related, too.
I could NOT believe that after a hard reset, back to square one, that after 30 minutes, again it would be off.
Made no sense to me.
And only in one quarter of the screen.
So far, today, it's been fine.
It's the weirdest thing.
As for backing up your stuff, I have no idea how, sorry.
I'd love to hear any more opinions/ideas...!
Thanks!
I'm also having this issue...hoped the new ROM would fix the issue but noticed it after I installed a few apps....forgot to check it again before installing a few apps (i.e. pocket plus, tcpmp, a2dp cab, etc.)...did you guys end up sending yours back for a replacement or did you find it to be software related? I called Cingular today and HTC and they both were zero help... trying to figure out if I should send it back.... any suggestions are appreciated
I have this issue also... on all ROMs that I put on... There's a thread that says all you need to do is open up to the keyboard and then close to fix.
Anyways I've got the Wizard and for what ever reason screen alignment has been off so i try calibrating and a no go, the center of the screen seems dead as it doesn't respond and I tried a hard reset. Now it's stuck on the Alignment screen and i cant use the phone.
Two questions, a) is there a way to flash it back to the regular Windows Mobile 5 so i can send it to HTC or Cingular who ever takes care of repair so they don't go wtf! You have a modded rom! even though the rom isn't the problem.
b) is there a way to atleast skip the alignment so i can use the phone?
Try http://www.htcamerica.net/support/8125/software-downloads.html -- should be the shipped ROM.
Thanks, Cingulars sending me a new phone. Is there a way to call cingular or go somewhere to get my text messages that are still on the network? I have a few new ones from after the point where i reset my phone so they're still on the network. I dont have another cell phone to use so that's not an option.
Or how about somehow avoiding the touch screen alignment?
HI guys!
Help Needed Big time.
I am using an O2 Mini s from the past 6 months. Everything was running smoothly until one day when the screen started getting white. Initially the problem would persist for a fraction of second a soft reset would rectify it. Now the problem has worsened. The entire screen is white i cant see anything on the screen but can receive calls. At times i can see a faded owner information but nothing more than that.
Could you guys please help me? I dont know what the problem is all about and how to fix it. I love this phone and dont want to sell it.
PLS HELP!!!!
Cheers
have same, any ideas?
looks like a broken screen digitizer. You will have to send it in for repairs probably.
My 9090 also had it and it was 100Euro already only on parts. So didnt took the matter and now have a p3300.
My Topaz Touch Panel got "Freezed" for several times a day,
the situation is, it will sudddently freeze at one point,
when every touch on the panel, it comes jump up and down, goes left and right,
I though it is problem with old rom and radio version, so tried to install different kind of version to try to solve but.......... I'm so depress that the problem still here.
Yesterday, I finally found what's the trick to make it back to normal,
it is to open the back cover and push it back !!! Then the touch panel will become ok works.
It is very curious and I don't know why....but that cause me upset and lots of trouble, I'm gonna to throw away my Topaz if the problem still here
Hope someone could help me
You feel free to mail that Topaz to my PO Box if it's such a big problem for you... I'll take it off you hands
Sounds like a hardware issue, I'd contact HTC or your carrier to get it repaired
OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx
You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.
Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???
No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.