This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Had the same problem with my JAM. Happened about a month ago for the first time and then again today.
My battery indicator also showed 0% Backup and 67% Main Battery.
Downloading newest ROM update tonight. Will post again if problem persist.
I was using version 3 software, and have since upgraded to v11. What version of s/w were you using?
jammit said:
This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Click to expand...
Click to collapse
Oh man, that's the worst Coincedentally I've had a sudden HR myself only yesterday when I restarted my laptop with phone still connected via USB. Luckily I make a full backup every couple of days using Sprite backup. Works like a charm, not a thing lost, everything was put back as it was before the HR
I upgraded to version 1.12.00 WWE.
Everything went well until yesterday
Still the same problem
No response on using the on/off switch only a clicking sound sometimes. LED indicator flashing red.
Soft reset no effect
Had to hard reset.
After booting up - backup battery 0% and main battery 75%.
I phoned the distributers in South Africa and they think it might be a battery problem :wink: . I am loading my new battery for the required 8 hours tonight. Will post again in about a week to report on progress
I also use Sprite Backup and set it to do a backup every night. It works very well a restore my system without any problems
I have an MDA Compact, I am also on ROM Version: 1.12.00 WWE, and have the same problem.
There again, I had the same problem before I upgraded recently too, so I can't say for sure whether it is a ROM problem.
Like the other posts, I am very careful not to leave BT, incoming beams, backlight etc. on. I also shutdown any running programs I am not using.
Yesterday, I had to do a full restore (using the Backup.stg file over ActiveSync) which worked a treat. Still, I am very frustrated over this intermittant backup battery drain problem. Especially when the Main Battery is showing over 90% full.
This "feature" seems to be a common problem.
Any other thoughts?
One week with a new main battery and .....
So far so good. No need for any hard resets this week
Had a message of low backup battery once after installing SysWatch Trial but system power utility showed full backup battery. Hopefully this was only a software problem as i didn't get it again after uninstalling syswatch.
Just a quick update
My problem seem to be something of the past.
Look like the main battery might have been defective after all
I have similiar problem since 3 weeks ago
HI,
My Imate Jam has rom version R 1.12 D 1.13 WWE
and since a month ago it started showing 0% backup battery.
I called PPCTECHS because they upgraded my jam to 128RAM and they told me to force a hard reset.
I did it and it worked for a coupled of days but jumped from 0% to 100%.
Then anytime I do a SOFT reset it shows me the message BACKUP BATTERY VERY LOW and the led is always flashing while the pocket is off or on 24 hrs a day!!.
I will buy another main battery and try your recomendation.
I am very desperated.
The led on my Magician is always flashing as well when the pocket is off or on
24 hours a day, on battery use.
The "backup battery" is the internal battery of the device and as far as I know is not user replaceable. The purpose of the backup battery is to give you 35-40 minutes to change the main battery before you lose everything in RAM. Replacing your main battery will not resolve the backup battery issue.
PPC Techs give 6 months warranty on their workmanship so if the backup battery issue occurred after the upgrade..contact them again and see if they can do something about it.
Thanks
I already ordered a new battery, but will contact PPCTECHS anyway. Thanks
Just an update.
This problem is gone. Looks like it was the main battery. Maybe a problem charging the backup battery?
I think it's a common problem. I bought a O2 XDA mini in German last year. And when it was shipped to China. I flashed GER rom to CHS1.3 Rom. When I got it, this problem still happen. As I checked it, it's backup battery problem. So today my colleague brought it back to German. Because my O2 XDA mini still under warranty. Because there are two years warrranty for O2 XDA mini in German. I hope they can help me solve this disgusting problem.
I had a similar AND slightly different problem. My phone died to a hard reset and then turned off soon afterwards. Instead of a red flashing light, I had a CONSTANT red light, (I think this means hardware problem???)
I removed the battery and re-installed it, did the hard reset keys, everything and the unit would not turn on. I charged it for one day straight, still would not respond. I then charged it for another day. Still nothing, (except for the constant red light). I had plugged it into the USB cradle and the battery charger separately but nothing helped.
I then (2 days later) plugged it into the USB cable at work, and this is where it gets REALLY weird!
The unit turned on, but the LCD has flashing, (like a loose connection), alternating between difference brightness it seemed. Once the hard reset stuff was over, I check the battery and the backup was at 28% and the main battery was at 94%.
As I left the unit to charge, (with the screen still flickering like crazy) it screen got better and better, though it sometimes still flickers a little.
Now, (2 weeks later) the batteries seem fine, I haven't had a battery issue since but this is the STRANGEST part!!! I can not increase the brightness beyond the third tick. If I move the brightness beyond that, it doesn't get ANY brighter! So I'm basically stuck right now at 3 brightness level only!
I tried a friends battery, and it was exactly the same, (brightness level), so I don't think it’s the main battery. Anyone have ANY ideas???
Hello
I had this problem for quite a few months,i did what some of u did and i bought a new main battery, and the backup battery was back to life again from 0% to 100%.
But everytime that i take off the main battery all my data goes in the same way as before even when the meters say that is on 100%.
Can anyone tell me why?is that a hardware problem with the backup battery?
if it is how can i get this battery? i've being searching on the internet and i couldnt find any shop that sells just one unit of this battery (Varta V18hrt).
Hi!
Varta V18hrt: where have you read that Magician use this battery for backup? Do you know how to replace it?
Thanks!
i took the backup battery out,so i could see the battery that uses!!it's quite tricky to put it back again!!
Today my magician took a short fall from ontop of the computer (which is on the floor) onto the carpet - no big deal I thought, but now it gives me the No Backup Battery problem.
I'm backing up all my apps and junk now since it fortunately hasn't done a hard reset or anything.
This seems very common, are the backup batteries in these things considered flakey? Difficult replacement?
Will have a look once I've backed it up.
Hello
As far as i know with the problem that i had, the problem wasnt the backup battery,just some problem with the main battery for some reason didnt charge the backup and make look like that it wasnt any battery there!
hi..
i've also got this problem.. my backup battery show 'none'. i've charging this
unit till its full..but my backup battery never charged up.. maybe its the
main battery problem. unable to charge backup battery.
by reading this threads it seems man battery problem.i'm gonna try to buy new battery(main)...and try charge again..thanks for
ur info...
Hi All,
I have a problem with my MDA Compact, I always have the Backup battery getting dead, and I normally take the battery out of the device as I mainly use it as a Sat Nav. I cannot leave hte battery in the device, as it will drain out, bearing in mind that it only gets used once a week.
The problem is that the backup battery doesn’t really last for long, are there any tweaks that can be done to prevent the use of the backup battery. As I also have an MDA Vario which runs on windows mobile 5, and it doesn’t require the use of backup battery.
I was wondering whether if I installed windows mobile 5 on MDA compact, will it stop the need for having the backup battery and more importantly will WM5 work ?
My device : Imate Jas Jar, see below.
My device was doing soft resets when my applications were going in and out of data contection by different software tools, data connection via Wifi or GPRS.
For example I would open Netfront 3.3, then close it and then device would soft reset. I would turn on wifi, then turn it off, the device would soft reset.
Well all I did was change the (orginial) battery over for a new one and all works fine.
All I cant work out is that the power spikes requires to do connection functions must have been to tough for the battery, hence the battery wearing it self out. I have no idea otherwise.
Any ideas...I dont !
i have the same issue now!
do you confirm that changing the battery solves the problem at 100%?
Thanks.
Bye
Yes.. a new battery did fix it.
Is this right, am I reading one of the first battery issues on a Universal running WM5 as opposed to the other battery issues under WM6?
other strange issue from me :0)
After changing to WM6 my Device( Universal) use to shut down ca. by 30-35% remaining battery reading. After following so many post here I thought my battery is going down.
However just recently for few days I have flash back the original ROM. Now comes the strange issue: After flashing the original ROM I have observed that I could use my device (with same battery) down to 5% reading.
After one week later flash back the WM6 and see there the device shutting down again by 30-35% battery reading.
Bulldog said:
After changing to WM6 my Device( Universal) use to shut down ca. by 30-35% remaining battery reading. After following so many post here I thought my battery is going down.
However just recently for few days I have flash back the original ROM. Now comes the strange issue: After flashing the original ROM I have observed that I could use my device (with same battery) down to 5% reading.
After one week later flash back the WM6 and see there the device shutting down again by 30-35% battery reading.
Click to expand...
Click to collapse
I have always and still do suspected a falwed battery interface driver in WM6 but could not technically reproduce it. This is still a work in progress for me but its good to know that there might be a real problem after all in WM6.
Hi !
I had an old HP Ipaq with Wifi and BT, but the problem with this ipaq was very poor : when battery is dead (0%), if i don't/can't charge it, after some hours, i lost all datas ... (tweak, installed software, contacts, email, etc, etc ...
My question is :
Does this HTC P3600 lose all datas if it is not charged somes days or hours after battery failure ?
Nope. As simple as that.
persistent memory
In WM5 MS introduced "persistent memory", it's memory that need no battery to keep its status.
As good as it may sound... this memory is much S L OOOOO W E RRRRR than conventional memory, so for some people it was not such a good choice, but once again: Did you (the user) get choices?
And they call that evolution.......
not sure about P3600, I nvr tried that. But I have an old BenqP50. data all gone if I left it uncharge and batt fully drained off.
flash dont loose data when left wihtout batt
only wm2003 and 2003SE devices and devices with "ramdisks" loose any data from being without a batt for ever
Hello everyone,
Finaly I installed Windows mobile 6.1 on my magician, but seemd there is problem. Before I installed it there was orginal wm 2003se. And when battery drain until 9% monitor stop showing, light stops and I need to turn on again. When Battery drained until 30% I can't turn on GPRS because again it turn off. Now when I finaly installed wm 6.1 (When I connected to PC to sync it charged, but when I installing it stop charging and I do that not one time, because I get error 120) magican stop working when battery drained until 20%. So, I want to ask: is there problem with windows or with battery? and if battery can i buy new one or there isn't anymore? That battery is rather old
Thanks for help
tadaskr said:
Hello everyone,
Finaly I installed Windows mobile 6.1 on my magician, but seemd there is problem. Before I installed it there was orginal wm 2003se. And when battery drain until 9% monitor stop showing, light stops and I need to turn on again. When Battery drained until 30% I can't turn on GPRS because again it turn off. Now when I finaly installed wm 6.1 (When I connected to PC to sync it charged, but when I installing it stop charging and I do that not one time, because I get error 120) magican stop working when battery drained until 20%. So, I want to ask: is there problem with windows or with battery? and if battery can i buy new one or there isn't anymore? That battery is rather old
Thanks for help
Click to expand...
Click to collapse
you try to use Nue Dinamic Clock ...! maybe it can help