Database Users

My Wizard won't Power Up please help

Hey Guys,
I was using my phone yesterday all day and all was fine until last night when i turn it on to make a call the screen won't turn on. This is quite normal with my Wizard so what i normally do is take the battery out and put it back and power on.
But problem with last night is when i took the battery out, it won't power on again.
I have tried plugging into the charger but the charging light won't even lit up.
Can someone please give me some ideas of what i should do? This phone is less than one year old and still under warranty, but the problem is i bought this phone overseas and now living in Sydney.
Please shed some lights.
Thanks

Sounds like a faulty battery. You can try your friend/store battery to see if it works.
More info on your ROM (did you flash it, or is it using original ROM) and stuff would be helpful.

hanmin said:
Sounds like a faulty battery. You can try your friend/store battery to see if it works.
More info on your ROM (did you flash it, or is it using original ROM) and stuff would be helpful.
Click to expand...
Click to collapse
Hey hanmin,
Thanks for the reply, while everything on my Wizard is original ROM. I never upgrade it or downgrade it.
So yeah everything is the same. I would love to find out what version ROM i use but as you already know i cant power on the thing the sad thing is all my contacts is in there plus my life saver TomTom is on it as well, i almost die today without it.
I really hope its the battery, heading to the battery shop tomorrow, finger cross its the battery.
Thanks again

O2 XDA Exec suddenly shuts down and won´t turn on again.

Dear users,
I have searched an answer for my issue but there where so many different things that I got kinda lost.
I am having the following problem with my O2 XDA Exec:
When using Wi-fi or Bluetooth for a while, the device suddenly auto shut itself down and everytime I try to turn it on again it keeps shutting down when showing the green windows mobile welcome screen.
Before this happens usually it looses the GSm connection and shows the antenna icon in the today screen with an ! instead of the signal strengh.
After a while (about 15-30mins) it turns on again like nothing happened.
Can anyone please help me with this issue?
My O2 XDA Exec specs:
ROM VERSION: 2.50.00 WWE
ROM DATE: 09/20/06
RADIO VERSION: 1.11.00
ExtROM VERSION: (IT IS BLANK)
2GB Sd Card

akibrit said:
...When using Wi-fi or Bluetooth for a while, the device suddenly auto shut itself down and everytime I try to turn it on again it keeps shutting down when showing the green windows mobile welcome screen.
....
Click to expand...
Click to collapse
Sounds like your battery is failing.
You don't say what charge is indicated when it turns off, but if you look through the forum you'll find others have had this at 60 or even 80% of charge remaining. This charge level also seems based upon average consumption, so turn up the wick - by switching on Wi-Fi, Bluetooth, etc. - and a failing battery will not cope. Unlike Alkaline cells, NiCads, NiMh, Li-ion have much sharper cut offs.
I presume that the Exec reboots again, and stays on, when you plug in the mains power or powered USB cable.
How old is the battery?
David

I am not pretty sure about how old is the battery since I bought this phone on Ebay and it wasn´t new. I have 3 batteries and now I am testing with the 3rd one... I keep 2 of them charged and one in use...
I am glad to hear it is not a hardware issue or something that cannot be easily solved....
Hope to hear more suggestions, thanks for the prompt reply mate!

I am not pretty sure about how old is the battery since I bought this phone on Ebay and it wasn´t new. I have 3 batteries and now I am testing with the 3rd one... I keep 2 of them charged and one in use...
About the battery level when it happens, I am not sure beacause the indicator shows full even when it is not 100%...
I am glad to hear it is not a hardware issue or something that cannot be easily solved....
Hope to hear more suggestions, thanks for the prompt reply mate!

Amber charge light always on! Arrhh!

Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing

Ricardo Cheing said:
Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing
Click to expand...
Click to collapse
It doesn't sound like you've tried hard resetting your device yet. Hard resetting the device will not revert back to manufacturers rom but will bring you back to the part where you configure the phone, before customization.
I imagine this is the only way you are going to get the orange light to go away, at least when its not charging... You can hard reset by holding the comm manager and voice button and pressing the reset button with the stylus.
BACK UP EVERYTHING BEFORE HARD RESETTING!!!! If you do not, you will lose everything on the device IE: music, videos, pictures, documents etc...

Try to use another Radio ROM version. The charging related issues are related to the Radio ROM.

Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.

Ricardo Cheing said:
Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.
Click to expand...
Click to collapse
Hi, my phone last night (O2 XDA Mini S (Wizard)) started the exact same symptoms as you. At half 4 last night the screen came on and the phone claimed to be charging, while unplugged. I soft reset, but no change. by the morning the phone now claims to be fully charged. I've taken the battery out for a while, soft reset but nothing has worked so far, it now claims to be 100% charged constatnly, so i'm currently running the battery down to see what happens.
did you ever find a solution to this?

Hello, just wanted to update the thread, after 1-2 months of the battery charging light always on, no matter what, it fixed all by itself as I was preparing to hard reset my phone, no BS, I swear. I took the phone in my hand and was debating if I should hard reset or just flash another radio rom, and bam, I saw the light go back to normal, blinking green. That day it went back to always on, but then it would fix itself, but finally it's back to normal. So I went ahead and flashed the official T-MO 2.26/ 2.26.11 ROM which downgraded my Radio from 2.61 back to 2.26.11 and replaced my OS and then I flashed the official T-MO 3.08/ 2.69.11 ROM which upgraded my IPL/SPL and Radio. I then flashed Dr. Dot's BlackDiamond 2.0 WM6 and applied the 2.69.11 radio fix on XDA Mobile 6 Release 3. My phone has been wonderful since, thanks everyone.

hi leewebster try this and let me know if it works for you
thanks Ricardo Cheing ,
your input helped as this problem started when i had charged my phone with wife's dopod m700 charger
any way after playing around for some time i figured a workaround for it
i did the regitry hack for disabling the charging via the usb,
powered off the device by pressing the power button then took out the battery and put it back and then powered the device and the problem was sorted also the phone now will not charge when connected to the comp
now if i enable the charging via the usb then the problem returns
hope this is of help to somebody
ps: registry for disabling charging via usb
HKEY_LOCAL_MACHINE/DRIVERS/BUILTIN/usbfndrv
enablineUsbcharging change the value to "0" (for disabling)
and
"1" (for re enabling)

Thanks for this tip, I have added a reference to this thread in the Wizard Wiki

just to update
today i re enabled the charging via the usb by making the registry hack , powered down the phone took out the battery and then restarted the device and was pleasently surprised to see that the device no longer had the solid amber light
device is working absolutely fine

Sweet hack
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!

Amber Charge Light Always ON!
wizard1 said:
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!
Click to expand...
Click to collapse
Dear All,
Please help me if possible. I have been facing this same issue, however, when I go to battery icon and click on it, the next screen shows that the battery bar is running as it runs during charging, though the device is not connected neither with USB and/or wall charger, amber light is also stays on. I did hard reset, i did soft reset, I took the battery out and put it back in, all my efforts are in vain, no success sofar. I must tell everyone here that this is my third battery and the last two faced the same problem and then died and now they are useless, using those two batteries, i can't turn the device on, i cannot charge the device, they are garbage now, please help if possible!

Is There any solution to this....
hi I have been facing the same problem in my HTC touch Viva (India))...... but the problem is random .......... all of a sudden the light comes on and the phone claims to be charging without any source of charging ............... however in my case soft reset makes the light revert back to normal......but the problem re occurs after a few hours ....... I have tried every solution given on the internet (Hard Reset , registry hack etc) ....... but no avail.........Has anyone found a solution to this
My phone Specifications
WM 6.1
ROM 1.35.720.2 WWE
RADIO 03.37.90

Charmer wont turn on

this is my firends phone - tmobile cmpact 2 - its never been cooked, standard wm5 rom and no upgrades or downloads. it suddenyl today entered bootload screen - we took out the battery restarted, then it loads to the tmobile splash screen the cuts off, now it wont even turn on
tried charging it, and the charge light doesnt ocm eon, any ideas??
Thanks

anyone?..........................................

You have to enter bootloader mode (look up the wiki for how to) and then run the official rom upgrade for charmer.

my charmer is also dead
right in the middle of typing in an adress at iGO on my Charmer with WM5 it started rebooting and turned black after the T-Mobile bootscreen. And I could only turn it on by removing the battery, waiting for some minutes and then turning on again, just to see the same thing happening - black after T-Mobile screen.
Now I cannot turn it on at all, cannot reset (neither hard nor soft), cannot get into bootloader nor can I charge it (at least no LED is indicating anything).
Does anybody have an idea? vlodeck?
At the moment I am not at home, so I cann't try the original power supply (so far I used the one in the car).
Thanks in advance!

There are two possible outcomes Jared.
Either your power supply in the car is not enough to lift up Charmer.
Or your battery went totally dead, in which case you would have to buy a new battery.
Good luck.

Thanks for the fast support!
the strange thing is, that it all started with battery at about 80%...
I will check on sunday with the original power supply and a battery from another device. Then I will let you know the outcome.

I can lend you my battery, Jared!
...to see if it is really the battery.
Otherwise I can only recommend the HTC Kaiser ;-)

problem solved for now
thanks frikibaby for the offer...
but vlodeck was right. At home I pluged in the charger and it started charging and I can also turn it on again. So for some reason my car charger does not charge the charmer anymore although the indicator and the battery bar says so ...???
Thanks for the support!!

Cingular 8125 problems

Ok, it is an old phone, but I like it a lot better than my Razr.
I have a battery problem I assume. The phone seems to turn off at random points, not long after I stop charging it. The phone works fine when charging, but when stop charging it it turns off with the batter at no lower than 85%, at least that's what the battery meter reads. I have ordered a replacement battery, but I was wondering if this sounds like a bettery problem, or worse. Anyone's help is going to be greatly appreciated. Also, when I try to turn it on after it shuts off on me, it goes trough the loading screen, to the windows screen and then shuts off, and starts over again.
IPL: 2.17
SPL: 2.17
GSM: 02.19.11
OS: 2.17.7.2

I just got finished updating my 8125 that had similar concerns with hibernate mode and constant load and reload problems.
See the thread for need help, upgrading to ipl/spl 2.26 Tmobile seems to have helped, read the thread and look for zabardast_1 comments. Good luck, the instructions are clear and concise.

i can't find it. could you send me the link?

need help htc 8125 (Multi-page thread 1 2 3) try this

it's fried i think. the screen only flashes the three striped screen.

YES! it all seems to be a battery problem,it doesn't retain or have enough juice to complete the loading of OS,Get a new battery or borrow a battery from a friend to confirm if its due to weak/dead battery.
As long as it gets into Bootloaders (RGB) screen,nothing is fried,its ok,a G3 phones never dies like this,don't worry.Download official cingular rom from the link below and get the phone in Bootloaders and flash it,it'll start to work
http://download.america.htc.com/RUU_Wizard_225111_22511102_022511_CWS_WWE_Ship_1.exe
But,first,be sure of the battery!

cool. will a new battery charge when it's on the red green blue screen? i mean, once i put the new battery in, it will chatge and i can complete the update?