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Hi all
I expirence a strange problem I can't really explain to my self.
For two weeks now my XDA looses battery quiet rapid. I goes from 100% downto 25% in a matter of 8 hours... this hasn't been the case before.
I tried to do a hardreset and this fixed the problem for a new days, now it appeared again.
The standby problem is only when the phone is turn on, but I do have good network coverage, so the phone is not always searching or something. I don't have GPRS connected, no bluetooth or something and didn't install new software, there are no additional tasks running in the background.
Actually I would like to wait for a german 1.72 ROM before a upgrade the nexttime ( current is 1.60 )
Does anybody has an idea ????
Help is greatly appreciated !!!!
Alex
Hi Alex,
i have experienced the same problem since several weeks.
I have made a hardreset, Firmware update to the actual o2 Version (1.66.01GER, 1.10.00 Radio), and so on without a better result.
I suppose that it could depend on the o2 Network.
Two weeks ago on vacation in foreign networks the standby time was o.k.
The o2 Hotline has no information about this phenomenon until now.
Regards
Markus
Arrgh ****...
I was in a "foreign" country for nine months... just when I came back it started...
It seems fixed after a hardreset for a day or so, then it starts again...
I tried this new ROM, it's simply horrible, was totaly unstable, I switch back to 1.60.
I also thought I could be related to the network... this would not be good.
I am here in the office on the boarder of my homezone, someday I have homezone, some not... (shouldn't be the case either )
But my other mobile also behaves strange, it switches ( with homezone indicator on !!! ) to t-mobile... even I have a strong O2 signal...
I think it's time to write a mail to customer support...
Alex
Bah... is a fantastic PDA, but I must charge the battery every 2 days...
I think is normal...
I had to recharge very second day... that's normal if you use your pda...
but we are talking about 8hours and less without using it !!!
:evil: :evil: :evil:
Try switching on flight mode and see if it is better.
One thing I learned but not sure if it is scientific: don't xray scan your phone/pda when passing customs. My Siemems phone started behaving cranky when it gets scanned.
Lastly, if still as bad, suggest you send in to check it up. Hope just some problem with the battery. :roll:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
The phone didn't get xrayed for a while now :wink:
Interference
It doesn't have to be an X-Ray machine Bro. Any form of frequency interference can screw your Xda's radio - but usually it will get back to normal after awhile (days) unless it is subjected to severe exposures.
What you can try to do is to goto Start-Settings-Personal-Phone-Network.
From Preferred Networks hit Set Networks - reprioritize.
Then under Network Selection change to Manual once the Xda gets hold of a signal switch back to Automatic.
Lastly check if your Broadcast Channels is enabled - disable it.
Worked for me after hours in the OR once - oops!
Xant said:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
Click to expand...
Click to collapse
I have the very same problem for a few weeks now. Some more observations:
- power goes down at a rate of 1% every 12 minutes
- happens only with an O2 SIM. If I put in a D2 SIM, everything is fine
- happens with every O2 SIM - I tried three so far
- my O2 SIM works nicely in a friend's Himalaya
- bought a new battery - didn't help
- putting it right next to a speaker (so that you can hear all network activity) shows that there is not more activity than normal.
- problem is present with both 1.60ger and 1.66ger O2 firmware, with no software installed (i.e., directly after a hard reset)
I would be grateful for any tips or hints how to solve this! Also, if someone else experiences the same problem, please post here. Maybe it's a hardware problem, and the more people experience it, the easier it'll be to convince T-Mobile/O2 that there's a real problem.
Cheers
Daniel
News on this issue: I just flashed the Imate 1.72 ROM version, and at the moment it seems this resolved the problem. The 1.72 has a newer Radio ROM (version 1.14 rather than 1.10) than all 1.6x versions, so this could make the difference.
However, it is also possible that the effect is only temporarily gone, due to not having configured GPRS, SMS, whatnot for the O2 network yet, so it is too early to start partying...
And, of course, the OS is now English rather than German.
I will now leave my Himalaya alone for another few hours, just to confirm the problem is currently really gone, then I will start configuring it back to O2 settings, and add back all my software. This will take some time, as I want to check for the problem between all steps, and each check takes around one hour.
So, to all who suffer from the same problem: I suggest you wait a few more days before you upgrade. After I have finished my testing, I will post here again the results.
Let's hope 1.72 really does the trick!
Cheers
Daniel
More news: I am now pretty sure that (again) the Homezone application is at fault!
The battery drain we experience roughly matches the power consumption of the CPU when not in a sleep mode. So, it seems the Homezone application prevents the CPU to go to sleep mode.
Why that used to work, and only started happening some weeks ago, I don't know. My guess is that O2 slightly changed the way they broadcast the location info. That location info is sent every few seconds via Cell Broadcast on channel 221, and as the Homezone application has to read that, it's quite plausible that it gets woken up every few seconds (whenever a new broadcast arrives).
What surprises me, though, is that there seem to be relatively few XDA II owners on O2 who experience the problem. I will send an email to O2 support and ask them.
In the meantime, to correct the problem, uninstall the Homezone application. To do so, do the following:
- deactivate the Homezone display, using the "Homezone" program
- using the file manager of your choice, go to the Windows directory, find the file "OHZ.dll", and rename it to whatever you like. This step is important!
- soft reset your XDA II
- go to "Einstellungen" -> "System" -> "Programme entfernen", and remove the program called "V2R Homezone"
- with your file manager, go to the Windows directory again and remove the renamed OHZ.dll file. If there is still a directory called "Windows\V2R\HZ", remove that also.
Of course, you lose the Homezone display. But you get full battery life back!
Cheers
Daniel
Okay, I'm trying to find out why not everybody on the German O2 network is affected.
Alex and Markus: I opened a thread for this over in the PPC-Welt forum, see here.
You are invited to come over and participate! If you are not interested, could you please let me know where exactly you are located? I live in Munich, and it might be that O2 misconfigured just a few base stations here in the south of Germany so that the Homezone application behaves erratically.
Thanks!
Daniel
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Xant said:
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Click to expand...
Click to collapse
As mentioned in a post in that other forum, everybody who is affected should call the O2 hotline and report this as a "network problem", to raise O2's awareness of the situation.
For the moiment, uninstalling the Homezone app is the best you can do. :-(
Cheers
Daniel
I did uninstall the O2 Homezone app.
I tried to mail to O2 but this seems not to work for some reason, I get a 403 error.
About calling the hotline, I have to pay for this, as I switch to the web-based contract with the free SMS, so as long as i doesn't get worse I can live...
Alex
Hi guys,
i have a newly bought qtek 9000 and I don't know if its broken. Here the problems:
- when the phone rings the ringtone doesn't play fluidly. Sometimes it hangs as if "there where some scratches in the CD"
- when the phone was quite a long time in standby and I answer the phone, the caller doesn't hear anything that I am saying for about 1 or 2 sec.
- when i eject the sd card the phone reboots.
Are these known bugs or is the phone broken.
thanks in advance
I have the same problem, missed a couple of phone calls because of that.
- It seems there is a delay of 2-3 rings before you actually hear the ringtone when the Exec is in standby mode.
- Also I noticed that it takes significantly longer to display the photo you've just taken in the camera mode.
Thinking to revert back to O2 corp. mode.
well actually I'm answering almost immediatly. The problem is that the other person doesn't hear anything I'm saying. The connection althought is already established.
Does anybody have a solution for this bug. Is there a registry tweak? Or an rom update? This is really an annoying bug.
did you install other software?
if so witch one
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Try to disable PowerSave, just use the closing of the camshell to powerdown the Universal. This is what I had to do to make sure I did not miss calls with my Exec in Corp mode (original ROM).
ping79 said:
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Click to expand...
Click to collapse
I think you mean GPRS, not GPS. I also have a Qtek9000 and don't seem to get this problem, have you tried hard resetting and installing nothing and see if the problem is still there? Or as you say it only happens when you are "using" UMTS, does this mean you are surfing the web while you get the phone call that has the delay?
Just curious as I hope I don't have the same bug, too.
ping79 said:
Hi guys,
<SNIP>
- when i eject the sd card the phone reboots.
<SNIP>
Click to expand...
Click to collapse
That is totally not suppose to happen. Do you mean your whole device soft-resets? Or the phone application? Either way, sounds really strange!
well, actually the whole device reboots.
Someone told me it depends on the apps that are installed on the card, but I'd still hadn't any time to check whether it doesn't happen with an empty card. As soon as I do that I will post my achievement.
SPB Pocket Plus
I used to have my device always HARD RESET when I tried installing SPB Pocket Plus in Memory Card. Et even hard resets my ipaq h6340 when I install it in the FileStore.
Jorge
Hi,
I bought a trinity some days ago. I flashed it with the new rom (Ver. ROM 1.23.408.2), and I installed the TOMTOM Navigator 6 and the spb pocket plus software. And yesterday and today I noticed that sometimes, in a quite random mode it freeze when I try to make a call. I mean.. the PDA is working normally, I try to make a phone call .. and nothing.. I don't hear ring or such, and the pda gives me the msg "closing call" and then the net goes down for some seconds.
The only to fix it is doing a soft reset.
Anyone experiencing this problem?
Thx.
Bye
Please use the Search function of the forum, there are a few threads on this issue already.
Thanks.
Hello! 1 hour ago I discovered another problem with my Qtek 9100. My phone was ringing, but the display was showing nothing, no incoming call, nothing at all. The phone had resumed from stand-by and in the bottom left corner was showing "CALL STATUS". I pressed the END button, the SEND button and button under "CALL STATUS". Nothing happened and the phone was still ringing. I soft reset the phone by pressing the stand-by button for 5 seconds. Turned the phone on and looked in CALL HISTORY. There wasn't any new call in there. I thought it was my girlfriend, so I called her back and confirmed that she was calling me in that moment. The problem is that she ended the call after 2 "rings", but my phone kept ringing until I soft reseted it (I heard the sound at least 6-7 times -I have windows default ring-). After that I tried to call my number from another phone, and the Qtek was working fine.
What should I do to solve this problem? Is there a problem with the radio version?
Thank you very much!
Maybe....
But men!!! welcome to Windows Mobile world hahahaha the softresets are so helpfulll hahaha enjoy this iste men we are for help.
Maybe is the Radio rom maybe not cause it works fine then isnt it?
So please before upgrade anything more please unlock your phone with HardSPL process and read very well ok?
bye.
RAdio ROM
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps
ivojoe said:
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps
Click to expand...
Click to collapse
I dont know, my Wizard runs on SNN ROM WM 6.1)),(IPL/SPL 2.26,GSM 02.25.1, OS 10.0.0.10) for more than half year. I had same problems, in this period a few times only. Bt somethimes I cant see a callerID. Soft reset was only solution, I am tired of changing ROMs
Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.
Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.
Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.
Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.
Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..
Same problem here, hope it gets fixed someday
same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..
Do any of you use BSB tweeks?
steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"
it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?
steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks
I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while
Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S
If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.
can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.
I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...
You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.