Like it says...
The mini USB port is VERY loose and pretty much falling out. I called Tmo and they will replace the MDA but it will be 7 biz days not includin holidays...which puts it around January 8th (roughly). Because of the loose port, it will not read any usb connections and wont charge. Is there any "band aid" fix for this to get it to charge for at least the next week, until the swap out happens??? I cannot make any real modifications that may nullify my warranty as the new MDA is being shipped under my warranty, but I need to keep my battery charged for at least a week.
And how can I prevent this from happening with the new device I'll be getting to replace this MDA (keep the usb port from getting loose on the device)???
Thank you in advance for any tips, help, and whatever else you can provide.
I had this same thing occur and well, there's no way to fix it short of re-soldering it to the mainboard or as T-Mobile will be doing for yours, replacing the mainboard. Since you're sending it off for warranty replacement 'd strongly reccommend against the solder solution so unless you've seen an external battery charger for this battery type you will have quite a time keeping your phone charged. I'm sorry that your situation is so bad.
Related
I am returning my 8215 for warranty exchange, but there is some slight physical damage (i know i shouldnt have done this)
I needed to plug my cell into my computer for activesync...
but my usb cable (the end tha t goes in the phone) was bent, so i unbent it and stuck it in the phone with some difficulty
I pull it out, and the phone will not charge with the normal charger, instead, I had to plug my usb cable that I used for activesync, which is the only one that works with my cell now, into my ipod usb adapter to charge it! When I examined it, the usb female plug on the 8125 is slightly bent, and only works with that 1 USB cable
So should i return the phone, and risk them charging me if they find this out? Will they find this out and charge me? Or when they say they will are they just threatning you? NO opinions please!
I also heard HTC repairs phones, how much would this cost for them to repair this issue?
Thank you so much for all help!
Just call them and tell them your phone isn't charging anymore. Doesn't hurt to know. If they say it's your fault well, what do you got to lose? Just keep using your sync cable and ipod charger :lol: If they replace it, great don't mess it up again.
As far as HTC...they're on the otherside of the country from us. I'm sure they'll repair it for an x amount of dollars, getting your phone back however will take months.
They won't know if it is bent because you bent it purposely or if it's just a result of repetitive plugging and unplugging. Don't be paranoid. This falls under normal wear and tear and should be covered under the 1 year warranty.
i took it to cingular today and told her the phone people told me to tell the girl to handle the whole exchange process, so she did it, that way, if they try to charge me, I can say the cingular employee did the call not me, and she should have seen any physical damages.
My phone accidentally fell on the carpet from my desk while it was charging and the charging socket broke and now is loosely stuck inside the charging hole. USB as well as charging aren't functioning. I was about to open it up with the help of the wizard disassembling manual but I don't know what I need to do afterwards. I know I will be sautering but will it be just that simple or will I have to be careful how and what I sauter? Any help on this matter is greatly appreciated! I would contact T-Mobile but my warranty has already expired.
Well, the USB port falling out/in is pretty common problem that is covered under warranty (as long as you haven't "dropped" the device).
Post warranty replacement is $100, still a pretty good deal. If you clobber the device when you take it apart, I suspect you may be out of luck on the $100 out of warranty replacement.
I suggest Pocketpc Techs..costs 60 dollars to fix it. If not then just get a seperate battery charger and bluetooth usb to sync. Goodluck!
Thanks
Thanks everyone for getting back to me. Ever since the MDA broke, life has been a mess. Schedules are all messed up and I forget my appointments, hence the late reply to your comments. Clems, you said there is an external battery charger that can be purchased? Where can I find this charger? I will look up the procedures for sync the MDA with bluetooth.
Even if you decide to just use an external charger and bluetooth sync, you should try to remove that loose usb plug. If its rattling around in there loose, who knows what components or solder pads it might touch and short out. You might endup totally killing your phone
as the title states, I have somehow damaged the charging/data port on my phone... ive taken it by two different repair centers and both thell me that the only way to fix any type of charging port damage is to replace the device
it looks like ill be replacing batteries (charging externally) until the new phone comes in... i just thought this was info that some of you people might find useful
also... i guess i should mention they are billing it as a "manufacturer defect"... so the replacement phone is free even though im out of my 30 days
hi,
well i managed to snap my charging port inside my hd2 and well, i get nothing when my charger/usb plugged in... im wondering about directly charging the battery whilst being able to use the phone at the same time... ie having the charger contacts on the phone and battery at the same time... wondering if this is possible as i dont want to damage the battery/device...
also what would i need to hook to each contact? i know positive n negative poles but is what the middle contact??
any help with this would b much aprieciated... thanks
luke
p.s i couldnt see anything that would help me in the other forums i looked at
Yuor best bet is to buy a 2nd battery and a battery charger from ebay then use 1 battery whilst the other charges.
Its not to expensive to repair, if thats the only fault
i see ur from england too so do u know any cheap places that can repair this fault? links if possible... thanks
any joy? I found the following two websites but am now weighing up my options.
htcphonerepairs.co.uk/HTC-HD-2/Charger-Port-HD2.html
simtekworld.co.uk/index.php?route=product/product&product_id=529
I have a similar problem. Don't know how or why but for some reason it suddenly stopped charging on Friday night. £50 to get it fixed is a bit excessive.
I wonder if a battery charger might be a better option?
EDIT: the answer to my own question (so far, at least) is "YES". Bought a cheap charger and battery off ebay and both are working well (touch wood). It's a pain in the butt having to change battery and not being able to charge it in my car but it's also quite useful having 2 batteries.
Hello,
I don't know if it is the right place to post, but because I think my problem has to do with the software.
A few weeks ago, my HTC touch HD stopped being charged when it was on. No signs that USB was connected, nor with the computer or the charger. Still though it would charge when the phone was off, so I postponed to fix it back then. When I tried to change the ROM to the latest one(this is the ROM I have installed http://forum.xda-developers.com/showthread.php?t=809477), I couldn't and even after I connected the USB the screen kept showing "serial". Things are getting worse, now it shuts down without any alerts, especially when I watch youtube videos or browse the internet...
What do you think is the problem and what should I do? Can the device be fixed? I dont want to lose my beloved Blackstone
Thanks in advance!
the blackstone usb port is a known weak spot, maybe it really just quit on you and you should replace the mainboard. another possibility would be that the phone is fine and the battery is broken. the easiest way to tell which one it is would be to charge the battery directly in a docking station or external wall charger or get a new battery for it and try and charge it in the phone, see if it behaves any differently than your phone does now. if you are lucky, you can get your hands on either one from a store with a good return policy, so if that does not do the trick, you can return it as used only once and get your money back.
sadly, if this didn't help, you might want to say goodbye to your beloved blackstone, because replacing the mainboard is a lot of work and might become quite pricey for a device that is hardly worth 100eur these days.
Chef_Tony said:
the blackstone usb port is a known weak spot, maybe it really just quit on you and you should replace the mainboard. another possibility would be that the phone is fine and the battery is broken. the easiest way to tell which one it is would be to charge the battery directly in a docking station or external wall charger or get a new battery for it and try and charge it in the phone, see if it behaves any differently than your phone does now. if you are lucky, you can get your hands on either one from a store with a good return policy, so if that does not do the trick, you can return it as used only once and get your money back.
sadly, if this didn't help, you might want to say goodbye to your beloved blackstone, because replacing the mainboard is a lot of work and might become quite pricey for a device that is hardly worth 100eur these days.
Click to expand...
Click to collapse
Thanks for your answer!
I person I know has a working blackstone and I will ask him to lend me the battery. I am not good at soldering and I wouldn't bother with changing the board at all.
I cross my fingers and hope it works, because I loved this phone so far, it could do anything...
Got the battery from that guy, tested the phone and still it wont charge...
too bad, then probably your usb port and/or mainboard is fried. if you want to hold on to the phone, get an external charger, like a docking station with 2nd battery charger, kinda like this (not this exact one obviously, as it is for the galaxy s2): http://www.ebay.com/itm/Dual-Sync-C...AU_MobilePhoneAccessories&hash=item2a16087f53
or a direct battery charger like this one: http://www.ebay.com/itm/2x-1530-bat...AU_MobilePhoneAccessories&hash=item3cbebda52d
Once again thanks, but I have already have made my plans!
The phone itself is far from broken, so I am going to make it an entertainment device, for home use. No battery. Just a 3.7 DC transformer, acting like a battery. For the move, a simple nokia dumphone does the work!
Going to get back on you when I complete the project.