Database Users

Touchscreen stopped working :(

For no apparent reason on Saturday, my touchscreen decided to stop working. I was running the latest WWE iMate ROM, with the .10 Radio installed over the top.
I tried soft reseting a few times, with no luck - so moved onto a hard reset as well. That failed
Having seen someone post a link to a proper T Mobile download for the original ROM for the phone, I thought it best to try that. Unfortunately it doesn't fix the problem, but at least has put my phone back to a state where I can cheerfully give it to T Mobile and claim on the 12 month warranty.
I'm dropping it into my retail store today... but am disappointed it has only lasted 3 months before dying.
It hasn't been dropped, water damaged or anything like that - just simply gave up the ghost.

my touchscreen sporadically stops working (mda pro), but then will start again, if I rub the wider end of the Stylus across the screen quickly a few times.
I'm contemplating taking it back, let us know how you get on with T-Mobile.
Do t-mobile UK give a replacement unit?

Well mine's gone into the store today. Reckon I'll get something back from them by the end of the week. They reckon 5-7 days turnaround, but the phone won't even be sent offsite until tomorrow. (They have collections 2 or 3 times a week I think...)
Its a far cry from Orange where, with Orange Care, having stopped working Saturday, it would have been replaced on Sunday.
Luckily I still have my Orange C500, so I unlocked it, put an iMate ROM on it, and inserted my T Mobile SIM.
No question that it'll be repaired or replaced - but if you rely on the device, a week (or more!) is a long time to be without it...
Had I had the T Mobile equivalent of Orange Care, it wouldn't be sorted any quicker - so at least I can be happy I didn't waste my money with that.
I did try slightly flexing the screen and repeated tapping to try and get it to work again, but no joy. Perhaps the screen IS the weak link afterall, despite me religiously closing it up clamshell before putting in my pocket etc.

HTC TyTn NOT working

my HTC TyTn was send to repair after 3 days, had to wait 1 day for collecting, 14 days for repair (eurotwice) They repaired 2 things and did a update 1 day for returning
stil my phone freezes sometimes 5 times a day (only phone then i cant be reached and can make a call)
ok returned it to eurotwice, they would put in a new motherboard. waiting 2 days for collecting (something went wrong) 14 days for repair an 1 day for returing.
no new motherboard stil same problem...
calling to eurotwice, HTC, dangaard (imported the device)
eurotwice reserved a new motherboard and now they would fix it.
waiting 4 days for collecting (wrong again) 14 days for repair and 1 day for returning
AND still no new motherboard it was not broken BUT they recalibrated it
stil not working
is it me?
i tried my duo simcard, 1 new duo simcard (tmobile sendet me a new pair) even with a other provider, same problem
maybe its a pda not a mda and the phone buttons are for nice lighting???? and even storage compartment for a simcard so you cant lose it and can put it in a real phone for calling????
i think you all dont have these problems??? provider signal 80-100% (but frozen). now i sent it back to my shop for refund (i hope) its costed me more then 2 new phones... i quit, i dont know what to do next, maybe i nice tap with a hamer????
good luck to you all.... a ex htc customer

Dear Mrijnvis,
TyTn is a powerful neat little toy, just its phone application sucks.
My problems, identical with yours, went off when I stopped traveling (job change, christmas time) and switched to GSM only.
Probably they will pick up again some time soon, but I will be trying to keep the device, hoping that the problem will be eventually fixed. I originally planned to exchange the device, but after reading your post I decided not to (I need my toy every day!), and I am thinking it is rather a software than a hardware problem.
By the way, I am not a talker, so occassional lack of signal actually helps me. I am working on my colleagues to use email rather than calling.
In two days I am switching to a prepaid SIM card (no PIN) and will maybe observe some change in phone behaviour. Will be posting here with anything potentially interesting.

i use only gsm because in auto mode with umts its even worse.
sotware problem, i tried 4 different rom version, even south african version no diference
i have a t-mobile sim card but even with kpn sim card same problem.
i think it must be hardware problem.......

Orange M3100 Problems

Hey All
I'm on my 5th phone from Orange. The latest one arrived today. I've had one with screen alignment problems and 3 that after a month or so making a piecing noise when the display is on. Off the 4 I've had previously only one of them seemed to be stable. All sorts of hangs with frequent software resets. Also it always seems to try and use a 3G connection when it has wireless. If you soft reset and try again it doesn't use the 3G and will use wireless. This is without installing any custom software but using a memory card. Had one that wouldn't always sync with XP and when I went to Vista refused to work. Just seems like hardware/software is poor quality
Driving me mad/nuts. Any suggestions. Orange has offered to swap to a different phone but I can't live without the functionality. I don’t hold much hope for my latest one either.
Anyone have any ideas when Orange is releasing new firmware?

HTC were due to distribute a new european ROM at the end of January, but not sign yet. This would then be customised by the network providers orange Tmobile etc.
You can always upgrade your ROM with the latest from HTC (1.35), which i have done on my M3100 with no ill effects. Since the upgrade it seems to run a bit quicker, plus you do not get all the orange branding on it. Have a look at the WIKI page for full instructions.

I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....

bobgfish said:
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
Click to expand...
Click to collapse
I'm like you. I daren't change the rom until there is an orange rom available to revert to.
Actually my device is stable and works well, but then I do a lot of housekeeping to avoid unecessarily stressing the device (including regular resets).

I too have an Orange UK M3100, in the first month I had 3 replacements: screen alignment x2, faulty camera. Since I got my 4th unit I have had no problems, I have a fair amount of software running on it, as the above post I regularly tidy it up but only reset it about 2-3 times per week. I understand how frustrating it is, I cursed my impatience for not waiting for the p990's release as I had a p900 and p910 but now I absolutely love the M3100 and am so glad I stuck with it, especially seeing all the problems my mates are having with their p990s.
For what it's worth, if Orange are prepared to replace it again without using your Orange Care insurance, I'd try again, cross your fingers and hope that you get a bug-free unit. Tell Orange you want a brand new replacement and not a refurb.
However, I doubt Orange will release a ROM update for some time, if at all.

i never ever have any problem on my m3100 from orange uk
using outlook msn skype and balaa balaa with my wilress internet
not even 1 fone
we got update from orange 2 fones
just now upgrading rom 1,23 to 1,24
br
@Usman GSMWORKSHOP 01618343351

I also belong a M3100. At first I lost plenty of my hair figuring how to get it working at least correctly. Now it is allmost perfect!
I tested plenty of roms; and at last my favorite is the Orange Romania; it is at least as fast as the SA 1.35 and seems more stable. Standby recovery with wifi is faster, bluetooth detection *seems* more stable, dialer skin match the vista theme, wifi *handshake* improved (I had to disable/enable the wifi more often with the SA rom to get it connected to my home network).
So, if I were you I would stick on the orange ROM. The only reason I changed my rom is that I really wanted an english one; localised versions get me sick.
What I did to get my phone working:
-Changed the default case (and its awfull magnet) to another one magnet free (it solved my "auto answer" issue)
-I managed to install only the software I need:
-SPB Pocketplus
-SPB GPS Mon
-MSN for WM2002-2003 (far faster/stable than the WM5 one!)
-TCPM
-HTC X-Button
@uhk: I would be very interested in your rom update; where can I find it? I found nothing on orange's site

do u have a link or smthng for the msn messenger?

So my Herald needs a repair.. AGAIN :(

Hi all,
I just got off the phone with HTC, well actually EuroTwice - a company in Belgium that repairs or replaces htc phones. They helped me before - last month actually when my microphone stopped working as it should. Their service is great, my phone was picked up, repaired under warranty and returned after 14 days.
But today disaster struck again. I was at my grandma, sending a nephew a picture of 'our' granny over MSN and all of a sudden the display of my phone went all garbled and the device soft-resetted itself. It rebooted well, but crashed again trying to reconnect to MSN. For good, this time - it won't switch on anymore. Actually, it won't do anything now; no LEDs blinking, no backlights, no USB connection, no charging - no nothing
So I phoned up HTC and they will be picking up the phone tomorrow (GOOD service!). Only this time I won't have a chance to undo all the HardSPL-and-reflashing tricks I performed over the past two weeks. Itje's ROMs are super and stable, but I wonder what EuroTwice is going to say if they find it on my device. "You installed batterystatus to overclock your device, sir!" Think they will mind?
I'll update this post when I know what they'll do. Please bear with me for -yet another- two heraldless months
Cheers!

Various Problems with Reception of the HD

So back in the days of the HD, i was a proud owner of one with no problems whatsoever. Then i sold it and i bought a HD2. My girlfriends phone broke 2 weeks ago, and a friend of mine had a spare HD that was only used for couple of weeks so i decided to buy it from him. Since that day all hell has broke loose.
The major problem of the phone is the reception. Most of the times you can see that you have 2-3 bars, and if someone tries to call you, he gets the This user's phone is switched off. The weird thing though, is that you get the missed call text almost immidiately. Another problem is it takes 10-15 seconds to connect to someone else, or the call drops after 30 seconds. Its a real pain in the ass, since we cant call her anymore most of the times.
So what i did was to read around about the problem and i discovered i wasnt alone. What i did was to SU the phone and flash the 1.16 xperia radio which supposedly fixed the whole thing, but to my surprise, this wasnt the case. I read the thread on the HD forum, but it was has stopped at the middle of 2009. So is there a possible solution to the problem, or should i give the phone back to my friend ? - Warranty has expired so getting it back to service is out of the plan .-
I would find it rather helpful if someone tried to help me with that, or even pinpoint the solution.
Best Regards,
Sedde

Update the RADIO version 1.17, and instal to the RILphone last version 1.15
This work very well in the blackstone.

I will try that, but i doubt this will change anything, since i had updated the radio to 1.17 a week ago.