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I am one of those users that is having trouble connecting to GPRS more than once and getting the "unknown reason" problem. Only a soft reset or turn on/off flight mode will fix it. Well I found out what is causing this, at least for my device. I am running Wisbar Advance on mine and is what causing the problem. Once I closed the app, I can connect/disconnect GPRS as I please. I made calls in between also and it still works...
The developer for Wisbar is working on this issue so hopefully he will get this fixed. In the meantime, I have turned off Wisbar..
Hope this is what causing u guys' devices also.
Great info! Just a heads up. I had this problem since I upgraded to the 1.06 ROM however I have never installed Wizbar Advance. The only thing that I could get to fix it was upgrading to the Norwegian 1.11 ROM version or using the 1.10 US Radio stack. Even the Finish 1.11 did not fix the problem.
-Mashie
I have the problem and I'm not using Wisbar. I guess magician_os1.11wwe_bigstorage_6.zip is based on the Finnish ROM?
You can add another application to the list of problem apps (at least this worked for me)
Sygic .mobile contacts seems to mess up GPRS as well.
I've been using the 1.06 WWE rom, and i tried anasky's 1.11 bigstorage rom, and both times, with .mobile contacts installed, i received the "cannot connect for an unknown reason" error, after uninstalling it, GPRS reconnects fine everytime.
Hope this helps some of you.
i changed my sim card to a new one and now i don't get that error. plus i believe that part of that error is the service provider.
hope that helps
I have Qtek 1.11 and same problem too
It is a real pain, I do not have Wisbar, and I can only connect once then need a reset. Any ideas out there?
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
I don' t have a magician but a blue angel.
I've got the same problem.
It's the last built of IA Caller ID.
I've make a hard reset with no IA Caller and no problem again.
just double check the settings to make sure that the access point name shows up in the number section of the connection settings, when its not there that can cause the answering modem problems
rgds
j
I have 2 SIM Cards with the same number, one for the QTek 2020, and one for a Motorola mpx200.
If they are both switched on, then my GPRS is disconnected after about 15 minutes, and I can only reconnect by going in and out of flight mode.
If I switch the Motorola off, then I stay connected, and can disconnect
and reconnect properly.
Eddan said:
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
Click to expand...
Click to collapse
Never had that error message. Only the one hamsup1o was talking about. Is the Norwegian 1.11 Ananskyfied yet? I want to test if the problem is fixed in that one.
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
smfa1965 said:
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
Click to expand...
Click to collapse
I have the exact same problem with my Jam on T-Mobile (in Colorado) however it seems to have gotten better with the 1.11 ROM. The strange thing is that it does not ever happen with my 6315 on T-Mobile. I have spoken with their customer services serveral times and we have tried a few different things. The last thing we tried was a brand new SIM card to remove that as a posible problem. Since doing that, I can stay connected to GPRS, take calls and it re-connects with out me doing anything and it seems to have helped.
I have not tried to see if there is any change between wap.voicestream.com or internet2.voicestream.com. Which are you using?
I have the same problem with GPRS and the Cannot connect for an unknown reason. It initially connects fine, but if I disconnect it manually, I cannot reconnect without the soft reset. I started getting this error when I upgraded to 1.11WWE last night. I went back to Version 1.06WWE and the problem was gone so it is defiantely a ROM problem. Imate's Customer "Dis"-Service continues to timeout everytime I go online with them. I am in the process of trying the UK 1.11JAM Rom to see if that makes any difference. I am with T-Mobile USA.
On the Club I-mate forum there are people with this problem as well and one of them is on Cingular!!! So it's not carrier specific.
__________edit
I tried the UK 1.11 ROM and it worked a bit better. There was even a new tab in the GPRS bubble that you could click to disconnect the GPRS rather than holding down the red phone button. But alas, I still got the Cannot Connect for an unknown reason mesage. I'm going back to 1.06 (Thankfully I backed it up) It worked fine. Is anyone having this problem with the Anansky hacked ROM?
Also, why does the UK version come with Skype and the WWE version doesn't?
Could it be due to Activesync?
I too have the GPRS problem, usually it occurs after synchronizing with the PC. The flight mode trick fixes it. I can repeat this behavior and can always fix it, so it remains a nuisance...
Since you can access the internet through Activesync, maybe the OS stays locked in that mode and does not allow for GPRS to be a valid network connection...
Anybody else have similar symptoms?
Mashie, I use internet3.voicestream.com. As you said nothing seems to help.
chinadan, Yes! I had the exact same thing happen to me last night. I've been tinkering with my Jam for the last week trying to get it to work. Last night it was working fine, but then I connected it to my desktop to load PHM Registry and when I disconnected, GPRS started flaking out! Performing a soft reset didn't help.
I've been going back and forth with i-Mate CS, and it's obvious they know there's an issue. They seem to be getting a little testie since I'm basically telling them I'm not an idiot so please get the crap fixed! They had the nerve to send me instructions on how to setup a GPRS Connection on the Jam! :twisted: What nerve!
Anyway, think I'll try loading the worldwide 1.11WWE and see what happens. Anyone have a backup of 1.06 US 850 ROM?
Thanks and cheers!
Well, I went almost 24 hours without a GPRS problem on my JAM yesterday. I didn't get the usual "Cannot connect for an unknown reason" error message. This time I got a message saying that there was a problem with the modem???? I don't know where that one came from... changed my gprs setting to internet2.voicestream.com and it works now....until the next error message.
Screw it. I'm going back to 1.06. The JAM is VERY sluggish now and I can't even get it into flight mode to correct the problem. I guess I'll wait for the patch. (It seemslike we spend most of our time waiting for a patch or an update of some kind. ARGGGHH!)
ALso, I don't know if this was the case with the 1.06 ROM, but I used to have to hold down the red phone button for a few seconds to get the GPRS to disconnect. But with the 1.11UK rom all it takes is for you to click the red phone button and the connection is dropped. Example: If I'm on the Today Screen with GPRS connected, click the red phone button and voila, gprs is disconnected. Is this normal? I don't remember it disconnecting so easily with 1.06.
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
johnannie said:
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
Click to expand...
Click to collapse
Any chance you give us a link to those pics? Pleaseeeeeeee :twisted:
Ok, been tinkering around this evening concerning the GPRS connection issues and this is what I have thus far. First, Club IMate has new Operator Settings on their website. One of their techs was kind enough to e-mail it to me this afternoon and checking their website this evening shows T-Mobile ver1.6. Applied those settings and it seemed to do a better job at installing my VPN settings for internet3.voicestream.com. However, when I checked the Connections screen it listed My Isp with my VPN connection and My Work Network was setup for wap.voicestream.com. Ok, nice but I don't use the wap settings. Connecting through IE to wap.yahoo.com resulted in the TMo Wap connection to launch, but not my VPN connection. So I went back into Connection settings and set both Work and Internet to "My ISP". Upon doing this and selecting any website from IE, it wouldn't connect and give me the error "Make sure you have your modem installed blah, blah, blah". If I then press and held on the "G" and tapped connect, it connected just fine.
So that got me thinking about the Registry again and why in the Connection screen for both Internet and Private network, why there was no option for "The Internet", or "My Secure WAP" so forth and so on. When I had my XDA IIs, those where options. So I loaded PHM Registry to the device and went exploring. The first thing I found and deleted was in: \HKLM\Software\HTC\WModem. I deleted the Preset GPRS key. The next thing I found where all the Interent settings I just mentioned in:
\HKLM\Software\Microsoft\ConnMgr\Destinations\. There is listed "The Interent" (which I tried to create myself in Connections but it said it already existed) and My Secure Wap plus others that I had made. So for starters I deleted "The Internet" key and reset the device.
Went back into Connections and created a new network called The Internet and added my connection to internet3. I then switched it to only look at The Internet network. Launching IE again and trying to go to wap.yahoo.com. Again, I get the "Unable to Connect: Ensure that your modems are presentand inserted correctly, and no network card present".
So obvioulsy, my edits to the Registry made little difference. So again that got me thinking. Why would their be a WAP connection when I selected T-Mobile VPN during the new cab installation? Because it needs it!
I then went back into the Network Management screen under connections and left it set to The Internet for programs that auto connect to the internet and set it to My Work Network for the private network option. Since doing this I've had no issues when any connection while browsing. If I go to a WAP site it automatically connects to T-Mobile WAP connection. If I then decide to go to a full blown HTTP website, it automatically stops the WAP connection and launches the VPN one. There is no delay when it does this, well, maybe a second! :lol:
My thinking is (and, I'm no programmer or Registry master!) that the problem lies in the Registry settings for IE. Perhaps it runs deeper than that but if one of you Guru's could take a look perhaps we can get this ironed out once and for all. Thanks for listening!
last few days i've been experiencing very strange problem using w'n'w service on T-Mobile UK. let's say i'm connected, i can browse web, check mail, etc. when i close (or i loose, i.e. in the Tube) GPRS/3G session and then try to reconnect, my Vario II is popping out error balloon 'The answering modem has disconnected. ...' straight away *every time*. only thing which solves the matter is switching off and back on again Phone module (just like switching off/on mobile phone). same thing happens when i connect both in 'Auto' and 'GSM-only' modes.
i surely didn't change anything with connection settings lately. it also used to work without any problems a week ago or so, and i thought it's network-related problem. i wrote a complain to customer service, but lady called me back and suggested doing a hard-reset, which obviously i'd like to avoid. :/
do anyone here also experiencing that problem on T-Mobile UK network (particularly in London)?
I had exactly the same problem with my mda vario I. I had to go in and out of flight mode which then allowed me to reconnect.
Recently I've had to do a hard reset and now it works perfectly.
There was a post which said something about deleting the settings in network management my memory is a little hazy though. A search on this site should bring it up
I'm currently experiencing the same thing on my Vodafone PDA 1605 with an Orange SIM. I get the exact same error message ballon every time I disconnect from GPRS. It's happened to me ever since I've had the unit, which is only about a month now. I've tried to find a fix for it on here but have come up empty.
Let me know if you find anything else out!
problem's solved! the reason was a defective BatteryStatus today plug-in - i'm using beta version of it, which had some bug preventing data sessions from reconnecting. i have now installed newest version, which has that bug fixed and my connection are working fine now!
thx for all for suggestions.
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
peace
bronx said:
well... I have no answer to Your question... but... pozdrawiam z Bedford..
a vario II to swietny wybor
Click to expand...
Click to collapse
hehe, czyrs mejt ))
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.
hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I wonder whether your HTTP proxy port number is correct. I had same problem and I was using the advertised port number until I discovered there was another one that actually worked. I would suggest a port number but I'm O2 UK (it was `advertised as 80 but only actually worked on PIE with 8080)
Mike
You are not alone
Please check the following threads, both are related to our problem, unfortunely none of them gives a solution.
http://forum.xda-developers.com/showthread.php?t=286449
http://forum.xda-developers.com/showthread.php?t=287101
My GPRS connection doesn´t require an HTTP proxy server so Mike´s suggestion didn´t work for me. I contacted Movistar and they are not open to give support since I didn´t buy the device from them....
On the other hand, if somebody can provide the ROM reg settings and a brief instruction on how can be changed would be great
Hi Luiggi
Sorry you have not got it solved yet. I remembered your post and looked for it but did not find it - hoped you had a solution to offer - sadly not
Edit: I suppose you are certain about the proxy? I ask because mine will connect to GPRS just fine without it - BUT PIE does not unless it's set.
Mike
Maybe it is a Movistar problem
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.
Not lucky so far
Hi Mike!
Movistar people told me that the don´t need proxy servers for the connections since they use Dynamic IP addresses (?). I´ve have tried a lot of different configurations but not luck so far, the comment posted above could be they key, now the big question is: What are the proper settings and how to modify the reg...?
Will reflashing the phone be the only solution?
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.
hguiraud said:
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.
Click to expand...
Click to collapse
I´m not sure about reflashing, actually I have two 8525 I paid to SIM unlock the 1st one so I still have the original ROM 1.34.505.1 and the symptoms are the same, I don´t know what ROM would be suitable to "solve" the problem in case this would be causing the partial lock.
New Finding
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?
luiggi said:
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?
Click to expand...
Click to collapse
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...
MMS in Cingular
Jeff_mm said:
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...
Click to expand...
Click to collapse
I mapped that one in Cingular, the MMS settings are self extracted from the extended ROM, if you want to get rid of it just do a hard reset and then a soft reset when the 3 sec message shows up, hope this can help you
Please tell us how you did it....
jcb_home said:
I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.
Click to expand...
Click to collapse
Yesterday I took a look the the various reg entries and there are some which set default addresses, did you change those addresses? How did you do with Tweak2k2?
8525 on SALE
hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I went thru all regs and I couldn´t find MRU or LCP (Link Control Protocol) settings, what disturbes me more is that I put my SIM in my 8125 and everything (IE. messenger, Gmail, Hotmail, etc.) works wonderful!! I think I´ll put on sale my 8525.......
More findings
I do have GPRS connection, no doubt about it. I install Tonaya Iper in my phone and the software gives the ability to trace the route from my phone to the destination, for instance The route to www.gmail.com (216.239.63.19)
is as follows (I set the time [email protected]):
1.- 10.15.14.78
2.- 10.2.4.20
3.- 10.2.4.134
4.- 200.36.174.81
5.- 200.39.31.42 (mx-mesr-rt1.telefonica-data.com.mx)
6.- 213.140.50.233 (So-2-3-1-grtmtyma2.red.telefonica-wholesale.net
7.- Request timed out
8.- 213.140.43.25
9.- 213.140.43.225
10.- 213.140.36.45
11.- 213.140.37.57
12.- 64.233.123
13.- 66.249.94.8
14.- 72.14.233.123
15.- 71.14.233.123
16.- 216.239.63.19 (bp-in-f19.google.com)
When I try to trace the communication with a 1 second timeout the phone stalls for a while in server 213.140.50.233 and makes the traceability extremely slow.
My conclusión is that when the communication reach the server 213.140.50.233 this cause a delay and my phone can not continue to the final destination probably because the pre set delay in the application exceeds its timout parameter.
Any suggestions?
Not a "Maybe" MOVISTAR is guilty for poor GPRS connections!!
hguiraud said:
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.
Click to expand...
Click to collapse
Today I use a SIM from the other mexican cell company (telcel), I just enter APN, user name and password and in a blink my 8525 flew thru PIE, hotmail, MS messenger, Gmail and everything!!! Conclusion:Movistar system or set ups are causing all the connection problems, I´ve spent hours in the phone with their wonderful engineers and none of them has been able to explain why Movistar can´t give a decent service to 8525 users.
Using the Traceroute feature of IPer I notice a very long delay to ping the Movistar router located in Madrid (213.140.50.233), there´s where I think the problem is.
You are right Luiggi...!
One of the guys here at the office also has a Dopod 838pro (I'm ussing a HTC TyTN) but with Telcel instead of Movistar...the push e-mail capabilities and the internet surf are really very good ...but with the GPRS of Movistar I recive my e-mails very delayed in the phone and also still unable to sing in to MSN messenger.
Thanks to your post now I know the trut; I was really thinking that maybe the TyTN was the problem (I mean, the HTC branded because the Dopod was functioning just very fine) I was even thinking in return it...
regards
Hummm I suspected that....
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.
Wizard works great!
hguiraud said:
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.
Click to expand...
Click to collapse
I do my living buying and selling phones and I guess next time (tomorrow) I get a Wizard for sale I´ll spend enough time going thru the registry and routes to compare it with the Hermes. Would you guys mind to run IPer and check if the afore mentioned router or server with the problem is common for all of us?
I already wrote a not very nice letter to Movistar, probably they are shocked because normally their tournaround time for an answer is less than 24hrs and this time is taking longer. Next letter I´m going to be addressing the Director or whoever is the top dog.
How do I get/ run the aplication mentioned???
I would like to help to figure out what the problem is or help you guys to get to a solution...so, where can I find and how do I use the software luiggi is mentioning??
Is it free or with a trial version???
regards
Hey, just picked up a pre-pay 3 Skypephone, and its a nifty phone for the price, however what i would like to do is be able to use its good internet connection on my wizard, I have tried setting it up as a bluetooth modem, but when it tries connecting it claims there is no mobile at the number dialled (*99***1#). i think it may be something to do with it wanting to fill in the area code.
Any ideas? or anyone know how to get this to work properly?
thanks in advance
I was right, I figured out that i needed to turn off the dialling rules (schoolboy error i know)
anyway, all fixed now i have cheap fast browsing on the go
Hi there,
I have been trying to connect to Orange UK HSDPA, 3G and Edge networks for the past few days to browse internet, download email and rss, and update weather. My phone is unable to connect though. No problems with text or call delivery.
Anyone else suffering from this? Thanks.
yeah im experiencing the same but only of today.it was okay yesterday and i havent been cut off or anythng of the like.
dont really want to do a hard reset but i will do later and see it makes a difference.
what rom and radio are you using?
im using the 1.8 l26 rom
r 1.10.25.25
g 52.57.25.30u
d 1.14.38865
hey guys,
I work closely with orange and can report that there aren't any planned outages I am aware of for the orangeinternet APN (The public one). Our private APN seems to be working ok so the problem lies with the public service.
My suggestion is to get this reported to orange asap so they can diagnose the issue further especially if it is affecting multiple areas (i'm in huddersfield) and can confirm I have the same issue aswell.
Its not anything to do with radion/rom as I was running Dutty's extreme with radio 1.12 up until 2 nights ago - since which I have reverted back to the standard 1.14 orange ROM using the 1.09 radio and still am suffering the same issue as you guys.
hth - zoomee
Mine wouldn't work as of yesterday, quite late yesterday to be honest though. I am in Fife, Scotland. I'm running Dutty's extreme rom 2.1 for note, but doesn't seem to be Rom specific.
Does anyone have dropped call problems with their Orange HDs too? Mine seems to have developed the problem recently. Already had to send a few back so really not wanting to have to do it again!
thanks for your reply and sugestion zoomee
iv got to transfer 10Gb of data to a new sd and then il reflash my phone with a new radio, hard reset didnt solve anythng nor did re-doing the connection setup.
il report back in an hour or so when im done.
no i havent had any dropped call issues.does your wifi work okay?i can connect to my hub but am not receiving any data or internet access
definately something affecting the orangeinternet APN if its affecting us all - so far i've read reports from london, scotland and yorkshire about the same issue.
Sure it will be resolved come tommorow as they'll be on skeleton-staff over the weekend.
Wow, noticed no connection this morning tried a few times upto now thought id check in to see if anyone else having probs, i am in the midlands. Will give orange a ring now.
Got through the blurb on the auto answer system on orange, pre-recorded message we have probs and are trying to sort! dont hold your breath.
Looks like I picked a great day to flash my rom - didn't check connectivity before flashing, thought the rom was borked!!! No connection since about 8:00am which is when I flashed.
Same problem here, no connection since about 9pm yesterday.
I've got the £5/month 500mb but don't really use it that much(as I use wifi at home mainly) so didn't notice the problem till I read this, just checked and it appears I'm suffering as well(I'm in Reading, Berkshire).
do I use Orange Internet or Orange WAP setting? leaving it on default appears to be using Orange WAP, I don't want to be charged on the £1/day rather than the usage being taken out of the 500mb/month when I use 3g rather than wifi.
What timing! My new data bundle (500MB) had just kicked in (I got the service message around midnight) but no actual data service available. It was working at around 6pm, since I was looking up train times on the move, but by midnight there was nothing. At first I thought it was something in the service message had mucked things up, but my partner also had no data service when she checked.
The same here in Bristol, was working yesterday (although not quite as good coverage as normal) now it seems to have totally gone..
same here guys, i'm in Letchworth, Hertfordshire.
but only experiencing problems since this morning,
Nightmare
Ok that makes 13 people all on Orange who are using various stock and Dutty or similar ROMS who are experiencing the same issue. With the recording from orange added to the info its fair to say its an orange weekend issue.
When I checked my connection settings I found the modem section greyed out. To be specific when I go to start>Settings>click on the connection tab>select the connection icon>then click on manage existing connections>then select edit. In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Would someone be kind enough to check the same please as I am concerned my modem is dead!
Thanks very much in advance. I appreciate your help whilst pulling out large clumps of hair.
Heefy
I'm getting the same problem, could use Internet on the move with my Touch HD yesterday up until early evening, then nothing - just times out when I try and connect
Standard 1.14 ROM btw
Heefy said:
In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Click to expand...
Click to collapse
Mine is exactly the same. If I create a complete new connection I do get to select a modem though, but its greyed out on my existing one
thanks
alltruism said:
Mine is exactly the same. If I create a complete new connection I do get to select a modem though, but its greyed out on my existing one
Click to expand...
Click to collapse
Thanks for your reply you have made me a happier man. I was thinking my modem was knackered.
H
Heefy said:
Ok that makes 13 people all on Orange who are using various stock and Dutty or similar ROMS who are experiencing the same issue. With the recording from orange added to the info its fair to say its an orange weekend issue.
Click to expand...
Click to collapse
I don't think it's device-related at all -- I'm running stock 1.19 still (radio 1.09.25.25 from memory) but my other half is running an antique TyTN and it's dead for her too.
Heefy said:
When I checked my connection settings I found the modem section greyed out. To be specific when I go to start>Settings>click on the connection tab>select the connection icon>then click on manage existing connections>then select edit. In the second drop down box on the orange internet settings screen it says "select a modem" the content of that box is set to Cellular Line (GPRS, 3G) but it is greyed out and unable to select or change.
Would someone be kind enough to check the same please as I am concerned my modem is dead!
Click to expand...
Click to collapse
Just the same here, the modem selection dropdown is greyed out -- but I think that's normal, although I can't be sure because I never really noticed before.
wuzzie said:
I don't think it's device-related at all -- I'm running stock 1.19 still (radio 1.09.25.25 from memory) but my other half is running an antique TyTN and it's dead for her too.
Just the same here, the modem selection dropdown is greyed out -- but I think that's normal, although I can't be sure because I never really noticed before.
Click to expand...
Click to collapse
Now I am feeling much better. I guess we just wait until Orange guys and girls walk into the office tomorrow and resolve the issue. Oh BTW my sky internet on my PC was very slow and sporadic early hours of this morning. Maybe its a radio mast, transmitter or a lump of space metal not working properly?
Thanks again. Great community.
H
sorry for my late reply. i flashed and hard reset and i have a connection.
if you can afford to, do a back up and hard reset perhaps and then re run ur connection setup.
thanks for all your ur input, hopefully orange will sort this as i have two contracts with them and im not getting my moneys worth, even if it is for a day.i like my money